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Today’s ProducersJennifer PetersonWebJunction Community Manager

Kendra MorganWebJunction Senior Program Manager

WebJunction and MELSA, the Metropolitan Library Service Agency, Minnesota

Libraries, Jobs and Small Business Webinar Series

2011

Melinda LudwiczakMELSA Project Manager

Metropolitan Library Service AgencySt. Paul, Minnesota

Serves 8 Library SystemsAnoka County Library Ramsey County LibraryCarver County Library St. Paul Public LibraryDakota County Library Scott County LibraryHennepin County Library Washington County Library

MELSA Jobs and Small MELSA Jobs and Small Business Task Force Business Task Force Service PhilosophyService Philosophy

Collaborate with community partnersEstablish a seamless entry systemWhere every door is the right door

Small Business InitiativesSmall Business InitiativesInvite small business support

organizations to Task Force meetings.

Small business workshops offered by community partners at MELSA libraries.

Small business online resource center and business plan tool.

Cross training for community partner staff and counselors.

HELPING CREA

TE SMALL

BUSINES

SES IN

AMERICA

May 2011

Tom Schaefer SCORE mentor

WHO IS SCORE?About SCORE

SCORE was formed in 1964 as a resource partner of the Small Business Administration whose mission is to help aspiring and existing businesses succeed.

Facts 13,000 volunteers across 360 chapters 360,000 people served annually 58,600 new businesses created in 2010 71,400 jobs created in 2010

(1 in 7 SCORE clients creates a job)

WHAT IS THE KEY BUSINESS DRIVER IN AMERICA? SMALL BUSINESS

27 million small businesses in America 99% of all employers Most less than $100,000 in annual sales (~75%)

Key to job growth About ½ of private workforce employed by small

business

WHAT ARE THE IMPORTANT SUCCESS FACTORS FOR SMALL BUSINESS SUCCESS?Many factors necessary for success A business idea with a competitive edge A sound business plan Strong marketing Legal structure ManagementA small business can’t be expert in all areas – it needs a team of advisors to help

SCORE: HELPS FILL THE GAPS IN EXPERTISERetired and working counselors Real-world experience managing and leading

Both small and large companies Expertise in specialty areas

Finance Marketing Human Resources Management Often work in teams tailored to client’s needs

MINNESOTA SCOREWhere are we?

Minneapolis Willmar & Worthington areas and New UlmRed Wingand Cannon Falls areaRochesterAlbert Lea, Austin & OwatonnaCentral MinnesotaSt. Cloud, Alexandria, Park Rapids, Brainerd LakesSt. PaulLake Superior areaBurnsville/S. Metro

SUCCESS STORIES

SCORE HAS A SEVEN YEAR NATIONAL GOAL!

To help create one million new businesses

HOW WILL

SCORE DO

THIS?

SCORE WILL PROVIDE:Mentoring

SCORE will provide free face-to-face counseling through its 13,000 volunteers across all its 360 chapters

WorkshopsSCORE will offer a myriad of educational workshops covering all aspects of a new business – business planning, financing, marketing, etc.

RoundtablesSCORE will host facilitated peer sessions to small groups of entrepreneurs

SCORE WILL ALSO:Help established businesses through. . . Ongoing free counseling to business owners Assisting business owners to think through complex

issues Steering owners to the best resources for solving

technical challenges Being a sounding board for what is sometimes a lonely

job

SCORE OFFERINGS INCLUDE:Workshops Going into Business Business Plan Development Marketing for Success QuickBooks Using the Web to Grow Your Business Managing Tax Requirements Simple Steps (For Start Ups)

as an example…

SCORE SIMPLE STEPS FOR START UPSA series of pre-business workshops designed to help clients get to a “go or no go” decision for their business. Homework and counseling are a part of the workshop process.

Session 1: Business Basics Session 2: Business Concepts Session 3: Marketing Session 4: Financial Projections Session 5: Funding Sources and Next Steps

These classes blend counseling with ongoing mentoring

HOW CAN YOUR LIB

RARY

HELP?

WHEN YOUR CLIENTELE ASKS ABOUT HELP FOR GOING INTO BUSINESS YOU CAN: Discuss SCORE Recommend they call the local SCORE office Help the client complete a Request For Assistance cardAlso: Display SCORE literature Set up with SCORE on site counselors Coordinate the use of your facility for selected training

TOGETH

ER WE W

ILL HELP

PUT A

MERICA BACK TO

WORK

Make SCOREYour First Source ofBUSINESS ADVICE

www.score.org

THANK YO

U

May 17, 2011

Nancy CorcoranSenior LibrarianHennepin County LibrarySt. Anthony Library

Why Support Small Business?

• Thriving small businesses contribute to a healthy local and national economy

• Small business opportunities offer a viable alternative for the unemployed

• Libraries provide unique resources that might otherwise be unavailable to many small businesses

Hennepin County Library Services to Small Business Owners &

Entrepreneurs• Extensive Print & Online Resources

– Small Business Subject Guide– Electronic Databases

• Accessible Technology and Instruction• Staff Expertise• Meeting & Gathering Spaces• Events & Classes• Jobs & Small Business Centers• Strong Partnerships

Accessible Technology & Instruction

Staff Expertise

Meeting & Gathering Spaces

Events & Classes

Jobs & Small Business Centers

Strong Partnerships

Small Business Partners & Service Providers Examples from Hennepin County

Library• Service & Professional Organizations

– SCORE– LegalCorps– Bar Associations

Small Business Partners & Service Providers Examples from Hennepin County

Library

Government Agencies – local, state and national

– City of Minneapolis - Community Planning & Economic Development

– SBA, SBDC’s, Women’s Business Centers, IRS– Economic or Community Development

Agencies– State or County Law Libraries– Planning Departments– Licensing Agencies

Small Business Partners & Service Providers Examples from Hennepin County

Library• Community-based organizations

– NEON (Northside Economic Opportunity Network

– MCCD (Metropolitan Consortium of Community Developers)

– Chambers of commerce– Neighborhood business organizations– Neighborhood development groups

Small Business Partners & Service Providers Examples from Hennepin County

Library

Individual experts– Lawyers (Patent, employment law, etc.) – Bankers (Business finance, business

plans)– Accountants (Business Recordkeeping)– Authors & columnists

Thank You!

More in the MELSA Series: June 21: Foreclosure, and Bad Credit

and No Job, Oh My!Archived: Understanding Unemployment

Insurance and Impact on Your Library Customers

Working With Your Workforce Center

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