WebXpress biker_buddy

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DRS Update Using Biker Buddy

Transcript of WebXpress biker_buddy

DRS Update

Using Biker

Buddy

Applications

App Name App User

Biker Buddy Biker(Delivery Boy)

Control Tower Supervisor

Pocket Parcel Tracker

End Customer

DRS Generated

Biker Buddy

Key Features

• Task listing for the day -Pending / Failed / Delivered

• Individual task's details -Address, Map with directions, consignee's phone number for assistance

• POA -Take a photo of attempt to deliver with GPS

• PoD -digital signature with direct upload

Dashboard

Dashboard shows Pending/Delivered/Undelivered Dockets

Pending list

CN 1 Details on Biker Buddy (app)

Gives details of Customer

CN 2 Details on Biker Buddy (app)

Allows the biker to call the Consignee or Call

Centre

Option to Call Customer Care or Customer

Control Tower

Control Tower Main page

Real time Tracking of Biker

Biker Details

Status of Dockets on portal

DRS status in System

Update CN1 as Delivered (Android)

Delivered List Updated (Android)

Details of delivered Docket (Android)

Status of CN1 updated on the Portal

Status updated by biker gets reflected in in system

Update CN2 as Undelivered (Android)

If not delivered, App will ask reason for Undelivered and Proof

Status of CN2 updated on the Portal

DRS Updated on the portal

Pocket Parcel Tracker

Initial Screen of customer track apk

Details of the Docket searched

Tracking for End Customer

Details at each level can be opened

See Product Details

See COD Amount

Location of Biker on map

Signature Captured

Contact Us

Regional Sales Office:

ECFY Consulting Pvt. Ltd107, First

Floor,Suncity Trade Tower, Sector-

21,Gurgaon - 122001, Haryana

91 93 117 363 59

Follow us:

Corporate Office:

114, Sundervilla, S. V. Road,

Santacruz (West),

Mumbai – 400052

91 93 232 428 02

91 22 325 735 60

[email protected]