Webinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
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1 WEBINAR Keep Microsoft Lync Under Control With Smart Performance Monitoring GSX Solutions© 2014
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Play this video and understand what are the most commun issues when using Lync and why nowadays, Lync performance is considered critical to every organization and represents a challenge from a management point of view.
Transcript of Webinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
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WEBINARKeep Microsoft Lync Under Control
With Smart Performance Monitoring
GSX Solutions© 2014
Speakers
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Adam Chadderdon - Channel Manager-Americas @GSX Solutions
Olivier Raynaut - Microsoft Specialist & Pre-Sale Manager @GSX Solutions
GSX Solutions© 2014
Agenda
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Microsoft Lync - The most common issues
Why Microsoft Lync performance monitoring is critical
GSX Solutions’ business value
Demo of GSX Monitor & Analyzer for Mircorosoft Lync
Questions & Answers session
GSX Solutions© 2014
Evolution of Microsoft Lync
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Microsoft Lync 2013 is starting to rapidly grow in the Unified Communications market
Huge impact as almost 75% of US companies have or will trial Microsoft Lync
Projected Penetration of Lync EV Licenses
Source: http://www.microsoft.com/en-us/news/itanalyst/docs/06-17-14iucmslync2014finalreport.pdf
Why Microsoft Lync is Critical for Companies?
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Video conferencing helps to increase communication between offices or remote employees
Ability to easily present content through PowerPoint, whiteboards, screen sharing, file sharing, etc.
Likelihood of Enterprises Implementing Enhancements to Microsoft Lync
Reliable Instant Messaging solution Reduce the cost of communication through VOIP Most features available for mobility Reduces travel budgets and mobile phone budgets for remote workers
Top 5 Common Microsoft Lync Issues
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QoS ConfigurationNot implemented correctly. Work with Network team.
VM Host following whitepaperNIC with queuing enabled, no dynamic memory
SQL PerformanceNot any DB application: Real-time app! SPROC in a few milliseconds at most.
Edge ServerOnly one NAT
Lync 2013 Front End PerformanceFront-End disk performance very important in 2013. Relies a lot on the local SQL Express.
GSX Solutions© 2014
Webinar Poll
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Have you deployed the Lync Monitoring role (or will you)?
Microsoft Lync Monitoring
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Provide visibility on the Microsoft Lync infrastructure in terms of
Evolution of performance Usage of the platform, user adoption Anticipate required changes before users are impacted
Microsoft Lync monitoring Role Call DiagnosticsUsagePast failures
Good for troubleshooting. Reactive, not proactive. Limited Retention. No Alerting.
Use GSX Monitor & Analyzer for Microsoft Lync!
Click here to watch a short video about GSX!
About GSX Solutions
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Founded 1996, Headquartered in SwitzerlandOffices in USA, UK, France, Switzerland, China6 million mailboxes/devices monitored worldwide600 customers
in 40 countries
Customer & Partner References
GSX Solutions© 2014 10
Unified Support for Collaboration Platforms
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IBM Collaboration Suite
Microsoft Exchange
Microsoft SharePoint Microsoft Lync BlackBerry Enterprise Server
Full integration with enterprise management tools
Automatic reporting and SLA tracking
Collects service availability and server statistics
End-to-end tests
Agentless
Alert by profile if thresholds are exceeded
GSX Solutions© 2014
GSX Ensures End-User Satisfaction!
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End User Simulati
ons
GSX Constantly Performs Synthetic TransactionsAt the system levelAt the server levelAt the service level
Detect any performance issues from the location you select
Ensure that End-Users are satisfied with the performance of the application
Acquire real, independent metrics that prove the availability of the critical Microsoft Lync features and identify potential bottlenecks
Justify costs of new Lync servers with automatic forecasting reports
Be aware of potential problems before any user complaints!
GSX Solutions© 2014
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Unified Reporting Across Microsoft Lync End-User Tests & Performance Statistics
Manage your SLA automatically
Create your Service Quality reports in seconds
Forecast your availability and performance in one click!
Create complete reports on performance counters to troubleshoot any situation
Stop working blindly, track the reports & metrics!
GSX Solutions© 2014
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GSX Monitor & Analyzer - Demo
GSX Solutions© 2014
GSX For Microsoft Lync 2013 Benefits
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Manage Microsoft Lync, Exchange, Exchange Online & SharePoint from one Agentless Real-Time monitoring dashboard!
Test all of the critical features of Microsoft Lync from an end-user perspective!
Easy to install, no hidden costs to maintainCollect the performance counters that help you troubleshoot
quality of service (QoS)Ensure end-user satisfaction and drive user adoption by
constantly simulating users, alerting on performance & latency issues
Monitor & Report at the Server and the Service levelsReceive alerts before any user impacts on potential lack of
availability & performance!GSX Solutions© 2014
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GSX Monitor & Analyzer - Trial
FREE TRIAL AVAILABLE
30-days
Full functionality
Unlimited users
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Contact Us
@GSX_Solutions Friends of GSXGSX Solutions www.gsx.com/blogGSX Solutions
GSX Solutions© 2014
GSX Solutions USA
Boston, MA877-894-0961
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Q&A Session
Questions?
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