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YARRA RANGES MUNICIPALEMERGENCY MANAGEMENT

PLAN

January 2020Version 5.2.1

Yarra Ranges MEMP Jan 2020 Version 5.2.1

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Document Control

Versions

Version Release Date Author ChangesVersion 1.0 March 2010 Emergency & Safety Planning Unit Authorised Version

Version 2.0 July 2010 Emergency & Community Safety Full version change

Version 2.5 May 2012 Risk, Emergency and Community Safety Updates

Version 3.0 August 2013 Risk, Emergency and Community Safety Full version change

Version 3.1 November 2015 Risk, Emergency and Community Safety Updates

Version 4.0 July 2016 Risk, Emergency and Community Safety Full version change

Version 4.1 September 2016 Risk, Emergency and Community Safety Updates

Version 4.2 January 2017 Risk, Emergency and Community Safety Full version change

Version 5.0 January 2017 Risk, Emergency and Community Safety MEMPC endorsed

Version 5.0 February 2017 Risk, Emergency and Community Safety Council endorsed

Version 5.1 February 2018 Emergency and Community Safety Updates

Version 5.2 November 2019 MEMPC Updates and editing

Version 5.2.1 January 2020 MEMP Review Working Group Additional maps and information

A detailed listing of amendments is maintained by the Yarra Ranges Council. For more information, contact the Coordinator, Emergency Management at [email protected].

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1. ForewordThe Yarra Ranges Municipal Emergency Planning Committee (MEPC) has developed this plan to meet the requirements of the Emergency Management Act 1986

For over 35 000 years the Wurundjeri people have been the traditional custodians of the land within Yarra Ranges and beyond. The committee respectfully acknowledges the Traditional Owners, the Wurundjeri People as the Custodians of this land and pays respect to all Aboriginal Community Elders, past and present, who have resided in the area and have been an integral part of the history of this region.

The committee has representatives from:

The Yarra Ranges Community Victoria State Emergency Service Country Fire Authority Metropolitan Fire Brigade Department of Environment, Land, Water & Planning (DELWP) Department of Jobs, Precincts, and Regions (DJPR) Ambulance Victoria Department of Health & Human Services (Eastern Metropolitan Region) (DHHS) Victoria Police Australian Red Cross Melbourne Water Department of Transport Yarra Ranges Council.

The plan describes actions taken before during and after emergencies. The actions taken contribute to the development of a safer more resilient community in Yarra Ranges.

The plan applies to all emergencies. Sub plans have been developed to manage specific hazards of fire, heat wave, pandemic, storm and floods. A Municipal Relief and Recovery Plan has also been developed.

While the plan is written for the municipal district of Yarra Ranges, it has been written to be consistent with regional and state-wide emergency management arrangements and legislation.

Further details of Victoria’s Emergency Management arrangements can be found at emv.vic.gov.au .

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PLAN ACTIVATION

When municipal arrangements are required to deal with an emergency, the Municipal Emergency Management Plan may be activated by contacting the Municipal Emergency Response Coordinator on (03) 9739 2300 OR the Municipal Emergency Manager, Municipal Emergency Resource Officer or Municipal Recovery Manager (or respective deputies) on 1300 368 333.

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2. Contents 1. Foreword 32. Contents 43. Municipal Endorsement 64. Aim 85. Objectives 86. Governance 106.1 Municipal Emergency Management Planning Committee and Sub Committees 106.2 Sub Plans 116.2 Plan Linkages 116.3 Plan Activation 117 Plan Authority, Review, Testing and Access 127.1 Authority 127.2 Frequency of Review 127.3 Training and Exercises 127.4 Yarra Ranges Emergency Management Portal 138 Yarra Ranges Municipality – Risk Profile 148.1 Topography 148.2 Demography 15

8.2.1 Vulnerable People................................................................................................................................ 158.3 Other Significant Features 178.4 History of Emergencies 178.5 Municipal Emergency Risk Assessment 20

8.5.1 Victorian Fire Risk Register – Bushfire (VFRR-B).................................................................................239 Key Municipal Roles and Responsibilities 249.1 Council 24

9.1.1 Municipal Emergency Resource Officer (MERO)..................................................................................249.1.2 Municipal Recovery Manager (MRM)...................................................................................................249.1.3 Municipal Emergency Manager (MEM).................................................................................................259.1.4 Emergency Management Coordinator..................................................................................................259.1.5 Municipal Fire Prevention Officer (MFPO)............................................................................................25

9.2 Support to Council Roles and Responsibilities 259.2.1 Yarra Ranges Council Emergency Leadership Team...........................................................................259.2.2 Yarra Ranges Council Emergency Management Team........................................................................269.2.3 Yarra Ranges Council Crisis Management Team (CMT).................................................................26

9.3 Victoria Police 279.3.1 Municipal Emergency Response Coordinator (MERC).........................................................................27

10 Community Partnerships 2810.1 Community Based Partnerships 2810.2 Sector Wide Partnerships 2911. Regional Partnerships 3011.1 Eastern Metropolitan Region Emergency Management Planning Committee 3011.2 Eastern Metropolitan Councils Emergency Management Partnership 3012. Prevention and Preparedness 3112.1 Community Education 3112.2 Shelter options 3212.3 Supporting Documents 3213. Response 3313.1 State emergency management priorities 3313.2 Response Functions 33

13.2.1 Coordination......................................................................................................................................... 3413.2.2 Control.................................................................................................................................................. 3413.2.3 Command............................................................................................................................................. 3513.2.4 Consequence Management.................................................................................................................. 3513.2.5 Communication..................................................................................................................................... 3613.2.6 Community Connection........................................................................................................................ 36

13.3 Resource Support 3613.4 Injuries and Fatalities 3613.5 Warnings and Information 3613.6 Relocation and Evacuation 3713.7 Restricting Public Movement 3813.8 Transition from Response to Recovery 39

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13.9 Handover of Resources 3914. Relief 4014.1 Relief Responsibilities and Escalation 4014.2 Management of Relief 4014.3 Relief Services and Providers 4114.4 Emergency Relief Centres 4115. Recovery 4215.1 Recovery Responsibilities and Escalation 4215.2 Management of Recovery 42

15.2.1 Municipal Recovery Committee Services and Structure.......................................................................4315.2.2 Recovery Centres................................................................................................................................. 44

16. Municipal Emergency Operational Arrangements 4516.1 Readiness Arrangements 45

16.1.1 Response Agency Readiness Arrangements.......................................................................................4516.1.2 Victoria Police Readiness Arrangements..............................................................................................4516.1.3 Council Readiness Arrangements........................................................................................................45

16.2 Response Arrangements 4616.2.1 Incident Management Systems.............................................................................................................4616.2.2 Municipal Emergency Management Group (EMG)...............................................................................4616.2.3 Incident Control Centres and Staging Areas.........................................................................................4616.2.4 Municipal Emergency Coordination Centre (MECC) and Marshalling Points.......................................46

16.3 Emergency Management Team 4816.3.1 Regional Emergency Management Teams...........................................................................................4816.3.2 Incident Emergency Management Team..............................................................................................48

16.4 Resource Supplementation and Sharing 4916.5 Briefings (SMEACSQ) 5016.6 Municipal Action Planning and Reporting 50

16.6.1 Municipal Emergency Action Plan........................................................................................................5016.6.2 Municipal Situation Report.................................................................................................................... 50

16.7 Impact Assessment 5116.8 Financial Arrangements 5316.9 Debriefing and Evaluation 5317. Appendices 5417.1 Appendix 1 Municipal Emergency Management Planning Committee Terms of Reference. 5417.2 Appendix 2 Bushfire Shelter Options 5717.3 Appendix 3 Facilities used in Emergencies 5917.4 Appendix 4 Council Resources 5917.5 Appendix 5 Suppliers 5917.6 Appendix 6 Vulnerable Facilities 5917.7 Appendix 7 Contact Directory 5917.8 Appendix 8 Municipal Maps 60

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3. Municipal EndorsementThis Plan was endorsed by the Municipal Emergency Planning Committee on 13 November 2019.

This Plan was endorsed by the Yarra Ranges Council on 10 December 2019.

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4. AimThe aim of the Yarra Ranges Municipal Emergency Management Plan (MEMP) is to detail agreed multi-agency and community arrangements for the prevention of, preparedness for, response to, and recovery from emergencies that could potentially impact the municipality of Yarra Ranges.

5. ObjectivesThe objective of the Yarra Ranges MEMP is to document the outcomes of emergency planning undertaken by the Yarra Ranges Municipal Emergency Management Planning Committee (MEMPC) and in doing so, reflect:

Hazards and risks that may impact upon the municipality; Measures that prevent or reduce the causes and/or effects of emergencies; Management arrangements for the co-operative and coordinated use of municipal resources in

response to emergencies; Management support that may be provided to or from adjoining municipalities; Strategies to assist affected communities to recover following an emergency; and Other local, regional and state planning emergency arrangements.

The Yarra Ranges MEMP, consistent with the following objectives contained in the Emergency Management Manual Victoria (EMMV) Part 1:

Deals with all hazards

While planning within the municipality focuses on emergencies posing the greatest risk to the Yarra Ranges environment; arrangements can be applied to any emergency as defined by the Emergency Management Act 1986.

Be integrated (involve all people and relevant agencies)

Emergency management requires a whole of government and whole of community effort to ensure prevention, response and recovery activities are delivered in an effective and timely manner. The added benefit of collaboration across agencies and with communities is sharing of knowledge, expertise and responsibility.

The Yarra Ranges MEMP captures the roles, responsibilities, activities (refer to Figure 1) and working arrangements of relevant agencies, organisations and communities within the Yarra Ranges municipality. To ensure sound working relationships and a commitment to working as one culture, it also details arrangements for: Annual Exercising (single & multi agency) Local activation Communications to all stakeholders (including community)

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Figure 1: Examples of Emergency Management Activities Clustered into Groups (Source: EMMV Part 1)

Be comprehensive (cover prevention, response and recovery)

In Victoria, emergency activities are clustered under the umbrella terms of prevention, response and recovery that take place as needed (as opposed to following one another in a sequential order). For example, preventative actions may occur as part of a post emergency recovery program of activities. Early recovery activities may take place while response is still underway (refer to Figure 1).

Prevention, response (including rescue) and recovery (including relief) planning are each explicitly addressed in the Yarra Ranges MEMP with additional detail provided in Appendices and Sub Plans where appropriate.

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6. Governance At a state level, the Emergency Management Act 2013 provides for the organisation of emergency management in Victoria. The Emergency Management Manual Victoria (EMMV) contains the state’s principal emergency policy and planning documents and includes the State Emergency Response Plan and the State Emergency Relief & Recovery Plan. Responsibility for the preparation and updating of these plans rests with the Emergency Management Commissioner.

At a regional level, planning is conducted by the Eastern Metropolitan Regional Emergency Management Planning Committee and its Sub committees using State plans as key authorising documents.

At a municipal level the organisation of emergency management sits with the Yarra Ranges Municipal Emergency Management Planning Committee (MEMPC) which draws on both state and regional information to ensure arrangements are consistent and integrated.

6.1 Municipal Emergency Management Planning Committee and Sub Committees

The Yarra Ranges MEMPC has been established pursuant to the Emergency Management Act 1986, Sections 21(3) & (4). (Refer Appendix 1 Municipal Emergency Management Committee Terms of Reference)

The MEMPC is an overarching governing body and is responsible for preparing a draft Municipal Emergency Management Plan for consideration by the municipal council.

It is one component of a broader structure that enables appropriate planning, response and recovery activities and arrangements at the local level. It comprises Sub-Committees and Working Groups that are utilised to achieve these outcomes. When established, terms of reference are developed for individual sub committees and working groups detailing membership and governance arrangements.

Figure 2 depicts the MEMPC; its municipal sub committees and their respective plans and sub plans which contribute to the broad emergency, risk management and community safety framework applied in Yarra Ranges

It should be noted that in the Eastern Metropolitan Region, some municipal sub plans have been, or are in the process of being, developed as single, regionally consistent municipal sub plans. This collaborative approach further adds to consistency of arrangements and improves capacity and capability.

Leadership on these plans (marked with an asterix below) rests with the Eastern Metropolitan Council’s Emergency Management Partnership (EMCEMP). In the case of regionally consistent multi-agency municipal sub plans; endorsement rests with the relevant MEMPC.

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Figure 2: Yarra Ranges Municipal Emergency Management Framework

Municipal plans and sub plans are developed and reviewed to ensure alignment with both state and regional plans.

6.2 Sub Plans

The following are sub plans of the Yarra Ranges Municipal Emergency Management Plan:

Municipal Fire Management Plan Municipal Flood Plan Storm and Flood Plan Extreme Heat Plan Pandemic Plan Municipal Relief and Recovery Plan

These can be found on the Emergency Management Portal

6.2 Plan Linkages

This plan is consistent with other plans relevant to the municipality including: Council Plan 2017-2021 The municipal public health and wellbeing plan “Health and Wellbeing in Yarra Ranges”. Business Continuity Plans Local Response Plans Community Information Guides Traffic Management Plans Yarra Ranges Council’s Equity, Access and Inclusion Strategy

6.3 Plan Activation

Where municipal arrangements are required to deal with an emergency, this plan may be activated by contacting the Lilydale Police Station on (03) 9739 2300 and asking for the Senior Sergeant / Municipal Emergency Response Coordinator (MERC). The plan may also be activated by contacting council’s Municipal Emergency Manager (MEM), Municipal Emergency Resource Officer (MERO), Municipal Recovery Manager (MRM) or their respective deputies on 1300 368 333.

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Municipal Emergency Management Planning

Committee(Municipal Emergency

Management Plan)

Municipal Fire Management Planning Committee

(Municipal Fire Management Plan)

Storm and Flood Planning Working Group conviened as

required.Storm and Flood Plan

Eastern Metropolitain Councils Emergency Management

Partnership Working Groups(Regional Pandemic Plan*)(Regional Heatwave Plan*)

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7 Plan Authority, Review, Testing and Access7.1 Authority

This Plan is developed by the Yarra Ranges Municipal Emergency Management Planning Committee (MEMPC), formed under the authority of Yarra Ranges Council pursuant to Section 20 Part 4 of the Emergency Management Act 1986.

This Plan is administered by Yarra Ranges Council. Council’s Emergency Management Coordinator is the Executive Officer to the Committee. Address all enquiries to:

Emergency Management CoordinatorYarra Ranges CouncilPO Box 105Lilydale Vic 3140

Phone: 1300 368 333

This Plan is audited pursuant to Section 21A of the Emergency Management Act 1986 by the Chief Officer, Operations of the Victoria State Emergency Service every three years. These audit requirements are also outlined in Part 6 of the Emergency Management Manual Victoria (EMMV).

7.2 Frequency of Review

The Yarra Ranges MEMP is reviewed regularly, and specifically after either significant organisational change or an emergency or incident which has utilised any part of this Plan. Annual reviews provide opportunity for input on a regular basis and focus on lessons learned, continuous improvement, changes to previously identified hazards, newly identified hazards, processes, policies, and the accuracy of contact details in the Emergency Management Contact Directory. The review of the plan should take into consideration community expectations and concerns.

Reviews conducted when the Plan has been used as a result of an emergency ensure that opportunities for improvement are identified and addressed. Organisations and departments delegated with responsibilities in the Plan are requested to notify the Executive Officer to the MEMPC of any changes.

Any major review may be undertaken by a Working Group consisting of members of the MEMPC.

Amendments are produced and distributed by Yarra Ranges Council to the MEMPC members. The updated plan is published on Council’s website. Updated copies are also stored on Council’s web based system: Crisisworks and document management system.

7.3 Training and Exercises

Organisational capability and effectiveness in emergency management is directly related to the knowledge, training and experience of people undertaking roles in an emergency. It is the responsibility of individual agencies and organisations to conduct exercising and training as it relates to their emergency responsibilities to ensure ongoing capability.

With respect to this Plan, arrangements are tested at least annually. Exercise participants are from government and non-government agencies, organisations and groups relevant to the elements being tested and may take the form of a discussion, table top or drill style exercise. Any procedural anomalies or shortfalls encountered during exercises, tests or assessments are addressed and rectified at the earliest opportunity. Learnings and improvements identified in training are also incorporated into emergency management documents. All changes are tabled at quarterly MEMPC meetings.

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With respect to Yarra Ranges Council arrangements, emergency management functional roles undertaken by staff may be in addition to their normal substantive positions. All staff with a role in emergency management receives induction training, emergency management training, and participate in exercises to ensure they have an understanding of and capability to fulfil the roles and responsibilities they are expected to fulfil in emergency planning, response and recovery. It is the responsibility of the Yarra Ranges Emergency Management team to co-ordinate the training of staff with emergency management roles.

Cross council capability is enhanced through Yarra Ranges Council’s active membership of the Eastern Metro Councils Emergency Management Partnership (EMCEMP). This is achieved through annual participation in, and hosting (every 4 years) of, an annual regional exercise (Exercise East) and a collaborative approach to the development of regionally consistent council specific training.

7.4 Yarra Ranges Emergency Management Portal

Yarra Ranges Council maintains an emergency management portal to store information and documentation relevant to the Yarra Ranges Municipal Emergency Management Plan. It is accessible to all agencies and community members at http://www.yarraranges.vic.gov.au/Emergency-Management-Portal .

Role statements for key Council positions as well as activation and escalation procedures are also documented on the portal.

Restricted information such as contacts can be requested by emailing:[email protected]

Other information is stored under Library in Crisisworks, an emergency management system maintained by Council. All documents are stored in Council’s document management system.

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8 Yarra Ranges Municipality – Risk ProfileThe Municipality of Yarra Ranges is located on metropolitan Melbourne's eastern fringe and is home to a population of about 160,000. Yarra Ranges covers approximately 2,500 square kilometres and stretches from densely populated outer suburbs to foothills, agricultural valleys and forested areas of the Great Dividing Ranges. It is one of Victoria's largest, most varied and scenic municipalities. It is also the largest area of any metropolitan council. There are more than 55 suburbs, townships, small communities and rural areas in the Yarra Ranges.

Figure 3: Map of the Yarra Ranges Municipality

8.1 TopographyYarra Ranges expands from the edge of metropolitan Melbourne to the Great Dividing Range. There are a number of distinct areas these are: Metropolitan Urban area: on the outer fringe of Melbourne with the major concentration of population, commerce and industry. This includes Lilydale, Mooroolbark, Montrose, Kilsyth, and Chirnside Park. The Dandenong Ranges: is a blend of forests and low-density residential bushland with small villages attracting large numbers of tourists. This includes Mt Dandenong (622 metres above sea level) and the townships of Mt Dandenong, Olinda, Sassafras, Kallista, Ferny Creek, Selby, Belgrave, Selby, Tecoma, Upwey and Monbulk Rural Landscape: has undulating open rural and farming land with pockets of bushland. There is extensive horticulture, orchards, and some livestock. This area includes Silvan, Macclesfield, Yellingbo, Wandin, Gruyere, Coldstream and Dixons Creek. Yarra River Plains: is the broad valley surrounding the Yarra River; primarily rural with some livestock, extensive wine growing and market garden areas. This area includes Millgrove, Launching Place, Woori Yallock, and Yarra Glen. Rural Townships: these vary from small townships such as Powelltown and Toolangi, to large townships such as Yarra Junction, Healesville and Warburton. Mountain Forests: these are steep mountains and gullies often located within National Park and State Forests. There are tall mountain ash forests. Significant water catchments including the Yarra River

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Catchment are in this area. There is little or no resident population but very popular for recreational and tourist activities. This includes Yarra Ranges National Park, Mt Donna Buang, and Mt Toolebewong.

8.2 Demography

According to the Australian Bureau of Statistics, Yarra Ranges has a population of 159 180 in 2019. This is forecast to rise to 185 902 by 2041.Yarra Ranges is home to a large number of families and young people aged between five and seventeen. Around 70 per cent of the population live in the urban areas, which represent approximately three per cent of the landmass.Most of the population growth over the next twenty years is forecast to take place in the urban area around Mooroolbark and Lilydale. This is primarily due to families moving into new developments.Yarra Ranges has an ageing population. This is due to fewer families with young children moving into the area rather than a low birth rate. There is a relatively low level of cultural and linguistic diversity. Analysis of the ancestry in 2016 shows that the top five ancestries nominated were:

English (64,495 people or 43.1%) Australian (58,480 people or 39.1%) Irish (17,571 people or 11.8%) Scottish (16,597 people or 11.1%) German (7,492 people or 5.0%)

Over 94% either speak only English or speak English well or very well.Yarra Ranges is home to the largest indigenous population in Melbourne’s eastern metropolitan region, with around 2000 Aboriginal residents. The health gap between Aboriginal and non-Aboriginal people is significant in Yarra Ranges, largely due to the high incidence of diabetes and chronic illness experienced in the Indigenous community.According to the Socio-Economic Indexes for Areas (SEIFA) as developed by the Australian Bureau of Statistics, Yarra Ranges has a relatively low level of social disadvantage compared with the national average. However, there are contrasts within the municipality. Areas such as Kallista and Belgrave Heights score significantly below the national average for social disadvantage. Areas such as Warburton, Yarra Junction, Millgrove and Wesburn have levels of disadvantaged that are higher than the national average.A detailed analysis of the demographics of Yarra Ranges can be found at https://profile.id.com.au/yarra-ranges .

8.2.1 Vulnerable People

Acknowledging the presence and needs of vulnerable people is an important part of individual, community and municipal level emergency planning so that appropriate activities can take place before, during and after an emergency.

Before an emergency, targeted messaging can assist vulnerable people plan for their particular circumstances.

During an emergency, knowledge of individuals and key sites can be used to inform Victoria Police evacuation planning (refer to MEMP Section 13.6 for further information on evacuation).

After an emergency, general intelligence can be used by Emergency Management Teams to better understand consequences that can inform more inclusive and appropriate recovery programs.

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Planning for vulnerable people at a municipal level begins with: the identification of vulnerability factors; the location of vulnerable people and communities; and building relationships with local, community based service providers working with key groups on

a day to day basis.

Vulnerability Factors

Vulnerability factors, as identified in the State Response Plan, may include:

Age (children, youth, older people with or without family of social support) Disability Lack of familiarity with an area or environment (eg. tourists and seasonal workers) Language, culture, settlement Health (physical and mental) Social issues (family violence, financial stress, homelessness, poor quality housing) Isolation and disconnectedness

Community level data on the above vulnerability factors in the Yarra Ranges municipality can be found on www.profile.id.com.au/yarra-ranges and in the Yarra Ranges Health and Wellbeing Strategy 2017-2021.

Vulnerable Facilities List

Yarra Ranges Council maintains the list of “facilities where vulnerable persons may be”. This is stored within Council’s document management system. A copy is stored on Crisisworks.

Vulnerable Persons Register (VPR)

A “Vulnerable Persons Register” is maintained as part of his plan. This is to assist incident controllers and Victoria Police to aid response and evacuation planning.Victoria Police can access the Vulnerable Persons Register, via Council’s web based system: Crisisworks. Access to this register is restricted. The register also contains details of agencies that work with vulnerable people. This register has been set up in accordance with the guidelines issued by the Department of Health and Human Services. It is validated twice a year.

Community Based Service Providers

Yarra Ranges Council is connected to a range of networks and organisations who provide services to vulnerable individuals and groups on a regular basis, and who can provide a ready source of information and intelligence on needs relevant to emergency related activities. Examples include Council’s, Maternal and Child Health (MCH) Services, Emergency Relief Provider Network and Homelessness Network.

Details of service or network managers are list in the Community Contact Directory located in the Crisisworks Library.

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VPR criteria: frail, and/or physically or cognitively impaired; and unable to comprehend warnings and directions and/or respond in an emergency situation; and cannot identify personal or community support networks to help them in an emergency.

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8.3 Other Significant Features

Reservoirs

There are a number of major water reserves in Yarra Ranges, most which contribute to the supply of Melbourne’s domestic water supply. These are:

The Upper Yarra Reservoir near Reefton; Maroondah Reservoir above Healesville; O’Shannassy Reservoir north-east of Warburton; Silvan Reservoir in the Dandenongs

Roads

Significant State Highways and Arterial Roads include: Maroondah Highway – Lilydale/Coldstream/Healesville; Melba Highway – Coldstream /Yering/Yarra Glen/Dixons Creek; Warburton Highway – Wandin/Woori Yallock/Wesburn/Warburton; Warburton-Woods Point Rd – Warburton/Reefton; Little Yarra Rd – Yarra Junction/ Gladysdale/Powelltown; Burwood Highway – Upper Ferntree Gully/Belgrave; Mt Dandenong Tourist Road – Ferny Creek/Sassafras/Kalorama/Mt Dandenong/Montrose; and Healesville –Koo Wee Rup Rd – Healesville/Woori Yallock/Yellingbo/Emerald.

Rail

There are three rail services servicing Yarra Ranges residents: Metropolitan Railway line to Lilydale; Metropolitan Railway line to Belgrave; and Puffing Billy Tourist line from Belgrave/ Menzies Creek/Emerald/Gembrook.

Tourism and Recreation

Tourism is an important industry for Yarra Valley and Dandenong Ranges. The region received approximately 5.6 million domestic (overnight and daytrip) and international overnight visitors combined, who spent an estimated $707 million in the year ending December20181. Areas popular for tourists include:

Dandenong Ranges - Sherbrooke Forest, FTG National Park, 1000 Steps, National Rhododendron Gardens, villages;

Warburton Valley area - Yarra River, Warburton Bike & Walk Trail, Mt Donna Buang; and Yarra Valley area - Wineries, Yarra River.

Events such as outdoor concerts also attract large numbers of visitors.

8.4 History of Emergencies

Yarra Ranges has a significant history of emergencies including bushfire, heatwaves, floods, storms, landslides, light plane crashes, road crashes on major highways, and outbreaks of infectious disease. The impact of these emergencies, particularly bushfires have included loss of life and serious injury, loss of property including homes, disruption to entire communities, devastation of the natural environment, and long-term rehabilitation of affected communities. Bushfires The following serious fires have occurred since the beginning of the twentieth century:

1905 Healesville area

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1913 Sassafras/Monbulk

1923 Belgrave/Upwey/Ferny Creek

1926 Dandenong’s/Upper Yarra/Healesville areas

1932 Upper Yarra (Matlock)

1934 The Basin/Ferntree Gully

1939 “Black Friday” – Dandenong’s/Upper Yarra/Healesville

1944 The Basin/Ferntree Gully/Monbulk

1954 Upper Ferntree Gully/One Tree Hill

1962 Dandenong’s/Upper Yarra/Healesville

1968 The Basin/Sassafras/Ferny Creek/Upwey

1972 The Basin/Sassafras/Upper Ferntree Gully

1973 Lysterfield

1980 Upwey/Mount Dandenong

1983 “Ash Wednesday” – Dandenong’s and Upper Yarra

1991 Yarra State Forest/Mt Little Joe

1997 The Basin/Dandenong Ranges/Montrose

2009 “Black Saturday” – Steels Creek, Chum Creek, Dixons Creek, Yarra Glen, Coldstream, Yering, Gruyere, Upwey, Belgrave, Belgrave South, Healesville, Tarrawarra, Toolangi

2015 Wandin North (Rodgers Road)

2019 Upper Yarra Catchment

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“Black Saturday”, started on 7 February 2009 and continued for 26 days until 5 March 2009. Ten lives were lost at Steels Creek, two at Toolangi and one at Yarra Glen.The impact of the fire included 304 homes destroyed or damaged to the extent that people could not remain living in them. A further 636 buildings – 161 private buildings, 18 dwellings that were not principal residences, and 457 garages, sheds and carports – were either destroyed or significantly damaged. Over eight hundred kilometres of boundary fencing was destroyed.Floods Major floods of the Yarra River occurred in 1891, 1904, 1909, 1923 and 1934 (the worst ever recorded). The 1934 peaks were used to determine the flood prone areas along the Yarra River. Minor flooding in Yarra Glen and along the Watts River at Healesville occurs on an almost annual basis. Launching Place and areas at Warburton are also susceptible to minor flooding. Storms Storms of considerable severity (including windstorms, thunderstorms and hailstorms) have occurred throughout the municipality. These events have resulted in property damage, minor flooding and landslide. On Sunday 9 October 2016, damaging winds crossed Melbourne travelling at 100km/h with gusts up to 120 km/h in several areas. This caused 31 destroyed private dwellings, significant building damage, trees down, traffic hazards, road closures and power and telecommunications disruptions for several days, across a significant part of Yarra Ranges.Road AccidentsYarra Ranges has many state highways and arterial roads. The traffic is a mixture of light vehicles (local and tourist), heavy vehicles (logging and other trucks), and buses (both school and tourist). Fatal road accidents on highways have occurred, but fortunately, no major crashes have occurred involving buses or hazardous chemicals. There have been many fatal motorcycle incidents on winding mountain roads. Landslides Many landslides have occurred in the last 150 years. Landslides that have required emergency response activities include:

1891 - Montrose Debris FlowA house and several outbuildings were destroyed by the debris flow. Two people were caught in the debris flow and one had to be rescued

1992 - Blackwood Avenue Landslide Caused a risk of the Yarra River being dammed.

1995 - Charles Road, Lilydale The failure of a water saturated fill slope impacting upon a neighbours’ house and shed

1996 - Hazelvale Road, BelgraveThe failure of water saturated ground below absorption trenches destroying various outdoor structures and come to rest against the house

1996 (July) - Mt Dandenong Tourist Road

Boulders and soil fell from cuttings onto the road

2005 (February) - Old Coach Road, Kalorama, Churchill Drive, Tremont, Kallista / Emerald Road, Kallista and Perrins Creek Road, Olinda

The failure of large portions of these roads resulted in road closures and extensive reinstatement works

Health The most recent health major emergency for the population of Yarra Ranges was the H1N1 epidemic in 2009, with over 2000 cases reported across Victoria.HeatwavesThe most recent significant heatwaves that have affected Yarra Ranges occurred in the summers of 2009 and 2014.

8.5 Municipal Emergency Risk AssessmentYarra Ranges MEMP Jan 2020 Version 5.2.1

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Community Emergency Risk Assessment (CERA) is a process developed by Victoria State Emergency Service. It provides MEMPCs with a constant approach to risk assessment across the whole of Victoria. It is aligned to the National Emergency Risk Assessment Guidelines (NERAG) and is consistent with ISO 3100:2009 Risk Management- Principles and Guidelines. Further information can be found at: ses.vic.gov.au.

There are five steps to the CERA process.Step 1 – Establish the Context Establish the objectives of the CERA process. Define how CERA will benefit and respond to the needs of community, regional and state level

stakeholders. Define the approach and identify key participants. Define the risk assessment criteria that will be used. Develop a municipal profile. Step 2 – Identify Emergency Risks Through primary and secondary sources, identify and review the universe of potential

emergency risks. Based upon historical data, loss events and other relevant analysis (VFRR, IFMP etc) select a

short list of risks for further assessment relative to the municipality. Step 3 – Analyse Emergency Risks Estimate ratings of consequence, likelihood and mitigation/preparedness for each risk. For each risk – determine high-level changes required, if any, in collaborating with other

municipalities and state-level agencies. For each relevant share attribute group, facility and/or location – estimate the level of action, if

any, relative to emergency risks. Step 4 – Evaluate Emergency Risks Review the preliminary analysis to determine the extent of actions to be taken relative to risks

and/or shared attribute groups. Determine if further, in depth analysis is required for certain risks and/or shared attribute

groups. Determine best approach, resources and participants required to develop specific actions

relative to each risk. Step 5 – Treat Emergency Risks Determine specific actions for improving controls and preparedness, generally. Define specific actions to enhance collaboration with other communities and/or state level

agencies. Determine specific actions to better control/mitigate the risk and related impacts, particularly

across shared attribute groups. Leverage the results of the CERA to inform your MEMPLAN and other related

documents/processes. The outcomes of this process have been subject to review by the MEMPC. The current risks identified through this process are:

Bushfire Flood and Storm Extreme Temperatures – Heatwave Essential Service Disruption Road Transport Accident - Major Human Epidemic/Pandemic Landslide Hazardous Materials Release Plant disease/incursion Uncontrolled release of water from dam Water supply contamination Exotic animal disease

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Below is a copy of the CERA heat map. All of the risks are plotted on a graph. Being higher on the graph indicates worse potential consequence. Being further to the left indicates better controls are in place. The bigger the bubble indicated higher likelihood of occurring. (Full CERA workbook can be found on Crisisworks)

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8.5.1 Victorian Fire Risk Register – Bushfire (VFRR-B)

The VFRR-B was used to identify and address bushfire risks within the Yarra Ranges municipal area. The VFRR-B is reviewed as required. Risk identification is ongoing as the municipality changes.

The VFRR-B is a systematic process that helps to identify assets at risk from bushfire, assesses the level of risk to these assets and highlights the treatments currently in place along with the responsible agencies for implementing these strategies. Outputs from the VFRR-B inform and support this plan. The assets of the VFRR-B are divided into four classes; human settlement, economic, environmental, and cultural heritage.

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9 Key Municipal Roles and Responsibilities 9.1 CouncilCouncil’s municipal emergency management responsibilities, relevant to prevention, response and recovery are detailed in a number of Acts and Plans including: Emergency Management Act 2016 Country Fire Authority Act 1958 Emergency Management Manual Victoria Local Government Emergency Management Handbook

Responsibilities include: the appointment of a Municipal Emergency Management Planning Committee (MEMPC); the preparation and management of a Municipal Emergency Management Plan (MEMP); the appointment of a Municipal Emergency Resource Officer (s) (MERO) who is responsible to the

municipal council for ensuring the co-ordination of municipal resources to be used in emergency response and recovery;

the appointment of a Municipal Recovery Manager (MRM) who is responsible to the municipal council for ensuring the co-ordination of municipal resources to be used in emergency relief and recovery;

the appointment of a Municipal Fire Prevention Officer (and assistants) (MFPO); responsible for the Municipal Fire Management Planning Committee;

Also recommended, and adopted by Yarra Ranges Council, is the appointment of a Municipal Emergency Manager (MEM).

Role statements for key Council positions as well as activation and escalation procedures are also documented on the Emergency Management Portal.

To ensure its roles and responsibilities are met; Yarra Ranges Council has adopted the following arrangements.

9.1.1 Municipal Emergency Resource Officer (MERO)

The role of MERO is appointed under Section 21 (1) of the Emergency Management Act 1986 and at Yarra Ranges Council has been delegated to the Manager, Infrastructure Services.

The MERO is responsible for ensuring the co-ordination of municipal resources to be used in emergency response and is required to take an active role in on-going emergency planning as an emergency continues. The MERO has full delegation of powers to deploy and manage Council’s resources during emergencies. Council staff and resources may be deployed as per their normal operations or tasked solely to the event based upon operational circumstances.

At Yarra Ranges Council, deputy MEROs are also appointed to support the MERO and municipal emergency management planning and response activities.

9.1.2 Municipal Recovery Manager (MRM)

At Yarra Ranges Council, the role of Municipal Recovery Manager has been delegated to the Manager, Community Support Services, Deputy Municipal Recovery Managers are also appointed with approval from Council’s Senior Leadership Team (CEO and Directors). Day to day relief and recovery arrangements are delegated to personnel in the Emergency Management team.

The MRM has overall responsibility for the coordinated planning and implementation of municipal emergency relief and recovery, including the coordination of municipal resources to assist these activities. The primary forum for municipal relief and recovery planning is through the Yarra Ranges Municipal Relief and Recovery Planning Team. Chaired by the MRM, the Team is responsible for the development and maintenance of the Yarra Ranges Municipal Relief and Recovery Plan which sets our arrangements for the coordinated delivery of relief and recovery before, during and after an emergency. Yarra Ranges MEMP Jan 2020 Version 5.2.1

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In on-going and large scale emergencies, the MRM will undertake a strategic recovery planning role to ensure appropriate recovery arrangements and structures are in place for the medium to longer term. During events requiring strategic recovery planning by the dedicated MRM, the MRM actively liaises with members of the Yarra Ranges Municipal Relief and Recovery Planning Team. In these instances, once of Council’s deputy MRMs will lead the operational requirements of meeting immediate relief and short term recovery needs.

9.1.3 Municipal Emergency Manager (MEM)

At Yarra Ranges Council, the role of Municipal Emergency Manager (MEM) has been delegated to the Executive Officer Safer Communities.

The MEM is responsible for overall emergency management functions across Council. The role provides a strategic focus to the coordination of emergency management planning, processes and practices across the organisation. During an emergency, the role provides leadership and gives support to the functional units of the Emergency Management Group at the Municipal Emergency Coordination Centre (MECC) when a MECC is established. To ensure continuity of the role Yarra Ranges has appointed deputy MEMs.

9.1.4 Emergency Management Coordinator

The Emergency Management Coordinator is responsible for the continuous improvement of the Yarra Ranges MEMP Plan which includes monitoring, development, implementation, review and evaluation of these plans. Yarra Ranges Council has appointed this position as Deputy MEM who also acts as the Executive Officer to the Yarra Ranges MEMPC.

9.1.5 Municipal Fire Prevention Officer (MFPO)

The Country Fire Authority Act and the Metropolitan Fire Brigades Act 1958 requires the appointment of a Municipal Fire Prevention Officer and any number of assistant fire prevention officers. Yarra Ranges Council has appointed the Executive Officer Safer Communities as the MFPO, who is supported by a number of assistants.

The MFPO (and/or assistants), together with the Municipal Fire Management Planning Committee (MFMPC), regularly reviews municipal fire prevention planning and plans, liaises with fire agencies, undertakes statutory tasks relating to fire prevention works and investigates complaints relevant to fire hazards.

9.2 Support to Council Roles and Responsibilities

9.2.1 Yarra Ranges Council Emergency Leadership Team

The Yarra Ranges Emergency Leadership Team consists of Council’s MERO, MRM, MEM and their deputies. With support from Council’s Emergency Management team, the group comes together on a quarterly basis which enables a structured approach to:- emergency readiness that ensures effective delivery of Council’s emergency responsibilities to affected

communities;- training and development; - the proactive identification and communication of emerging issues, needs, opportunities and key

reminders; - identifying opportunities for better integration of Council business and emergency plans; and- broad involvement in the development, review and testing of emergency plans, procedures and

systems.

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9.2.2 Yarra Ranges Council Emergency Management Team

The Yarra Ranges Council Emergency Management team is responsible for the coordination of emergency preparedness, response, relief and recovery activities including the Municipal Emergency Coordination Centre (MECC), Neighbourhood Safer Places (NSPs), Emergency Relief Centres (ERCs), staff recruitment, activation and training, and emergency infrastructure. The team is also responsible for the maintenance and administration of the MEMP which comes with it the need to develop and maintain relationships within and external to council at the local, regional and state level.

Several members of this team have been delegated the role of MFPOs to assist Council to undertake its legislated obligations as outlined in the Country Fire Authority Act 1958.

The team coordinates the emergency risk management process which involves monitoring existing, and identifying new and emerging emergency and community safety related risks.

The team also has a key role in the planning and delivery of relief and recovery activities across the municipality. They are required to lead the review of Council’s Emergency Relief Centre (ERC) arrangements, coordinate staff training for relief and recovery, and support the coordination of the municipal relief and recovery committees and working groups.

9.2.3 Yarra Ranges Council Crisis Management Team (CMT)

The function of the Crisis Management Team (CMT) is to support the Council in determining and implementing appropriate incident management strategies to enable critical business functions to remain operational during a response. The CMT will be responsible for the management and restoration of business activities to normal levels of operation once an emergency event has concluded.

The Crisis Management Team comprises: Yarra Ranges Council Executive Management Team (ELT) comprising CEO and Directors; Senior Emergency Management Officer (MEM or relevant Operations Officer in the event of

municipal emergency management arrangements being evoked); Other Council officers as determined by the nature of the emergency.

Crisis Management Structure

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CEO

Directors MEM

MERO

MRM

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9.3 Victoria Police

9.3.1 Municipal Emergency Response Coordinator (MERC)

The Station Commander at Lilydale Police Station is the delegated MERC for the municipality of Yarra Ranges. The role may also be delegated to an alternative member of Victoria Police.

The MERC has responsibility for the coordination of resource provision as requested by Control and Support Agencies during the response phase of an emergency. The MERC is required to take an active role in on-going emergency planning as the emergency continues.

The MERC is a legislated position under the Emergency Management Act 2013 and is responsible for the effective coordination of emergency response within the municipality. The role is detailed in Part 3 of the Emergency Management Manual Victoria.(For more information refer: part 13 Response, part 14 Relief and part 15 Recovery)

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10 Community PartnershipsThere is a state-wide focus toward “All Communities, All Emergencies” across the emergency management sector. This allows for community to be at the centre of emergency management.

10.1 Community Based Partnerships

Community Emergency Planning PartnersIn the Yarra Ranges municipality a number of groups have initiated a Community Emergency Management Planning group. Where CEMP groups are present in communities or townships, they are to be recognised and acknowledged, for their local capacity to identify the risk, plan for, respond to and recover from a local emergency.

Currently, there are a number of groups who have connection to the Yarra Ranges MEMPC, through Council. CEMP groups that are engaged within the municipality are: Macclesfield Disaster Recovery Group Monbulk Emergency Group Healesville Community Bushfire Group Powelltown Residents Water Association Warburton Emergency Planning Group Reefton and McMahons Creek Action Group

With the progress of these groups and the relationship with the MEMPC through council, there is an increased opportunity for CEMPs to have input to municipal emergency planning and contribute to local level co-ordination before, during and after emergencies. Practical examples of CEMPs, council and other agencies working together include input and advocacy relevant to mitigation priorities (before) and provision of information on immediate impacts and needs (during). CEMPS would be looked to for guidance on appropriate post emergency community recovery needs and governance structures (e.g. Community Recovery Committees, after).

As the number of township based CEMPs increase, so too will the level of maturity of these groups. The changing need to support, interact and provide information will provide challenges, however this can only help build stronger relationships between community and the Yarra Ranges MEMPC.

Community Development Based PartnersCouncil supports and works closely with a range of other community groups. These groups include Township Groups, Community Planning Groups, Friends Groups and U3A groups. In general, their role is to engage with their broader community and other interest groups for positive community outcomes. Activities, whilst not specifically targeting emergency related issues, contribute to greater social cohesion and resilience which makes for successful recovery.

Community Service NetworksCouncil also supports Community Service Networks whose role it is to share information and identify opportunities for collaboration across the service sector. These include the District Service Provider Networks in Healesville, Upper Yarra and Sherbrook.

Neighbourhood Houses NetworkNeighbourhood Houses in the Yarra Ranges Municipality are located at Healesville, Toolangi, Selby, Seville, Mt Evelyn, Woori Yallock, Mooroolbark (Japara), Yarra Junction (Upper Yarra), Yarra Glen, Kallista, Chirnside Park and Olinda.

Experience from Black Saturday and other emergencies has shown that Neighbourhood Houses are a reliable conduit between the emergency services and the local community with whom it engages. In some instances, Neighbourhood House facilities are also suitable for use in relief and recovery (e.g. relief centre contingency, recovery centre or satellite centre).

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10.2 Sector Wide Partnerships

Yarra Ranges Council has established networks across a number of community sectors some of which have formal structures and regular communications with council’s Community Development team. Below are lists of community/cultural based groups who regularly engage with council. This list is indicative of current engagement and is subject to change.

It is likely these groups would play a role providing advice on impacts and needs relevant to their sector, as a conduit for information and / or input into relevant events and activities.

Indigenous Advisory Committee Health and Wellbeing Advisory Committee Rural Advisory Committee Disability Advisory Committee Youth Reference Group

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11. Regional Partnerships11.1 Eastern Metropolitan Region Emergency Management Planning

Committee

Planning for emergencies at the regional level is required because many emergencies cross municipal boundaries and many services provided by state government agencies are administered and delivered at a regional level. Planning for response and recovery at the regional level is undertaken by the Eastern Metropolitan Region Emergency Management Planning Committee (REMPC) and through sub committees that address:

Regional relief and recovery planning Regional strategic fire management planning

Council is represented at the regional level of emergency planning which ensures coordination between municipal and regional planning, particularly as it relates to roles and responsibilities, escalation, communication, capacity and reporting. Working relationships established through these forums also assists operational delivery when an emergency occurs.For further information refer to EMMV PART 5 State and Regional Emergency Management Committees.

11.2 Eastern Metropolitan Councils Emergency Management Partnership

The Eastern Metropolitan Councils Emergency Management Partnership (EMC EMP) is a collaborative forum with membership consisting of key Council emergency management personnel from the municipalities of Yarra Ranges, Boroondara, Knox, Manningham, Maroondah, Monash, Nillumbik and Whitehorse.The Partnership exists to achieve “excellence in emergency management arrangements in Eastern Metropolitan Councils” by working together and “in partnership with other organisations to meet the emergency management needs of communities” (Eastern Metropolitan Councils Emergency Management Partnership Strategic Plan 2018-21).Key activities of the partnership include the development of consistency in council emergency planning and procedures, capability and capacity development, regional rostering and resource sharing, advocacy and development of regional MOUs with partner agencies and organisations.

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12. Prevention and Preparedness This section identifies specific emergency management roles and responsibilities, as determined by Emergency Management legislation and details the prevention and preparedness activities and arrangements for the management of emergencies in the municipality of Yarra Ranges.

Prevention and preparedness includes a range of activities that require the allocation of resources (human and financial) and multi-agency support to ensure a coordinated and well planned approach and outcomes.

Prevention takes many forms, including legislation, risk mitigation, programs and plans. Much of this work is integrated within everyday business and activities of services, agencies and the community.

Preparedness takes many forms, including planning, training, exercising, purchase of infrastructure and the development and implementation of programs. Whilst much of this work is integrated within the everyday business of Council and agencies, community preparedness is an important component.

Emergency services agencies each have their own preparedness arrangements and many also have tools and resources to support community preparedness.

12.1 Community Education

Community education is a vital component of prevention and preparedness. The development of relevant and appropriate community resources and activities empowers the community and enhances their resilience through being well informed and therefore emotionally and physically equipped for an emergency. Resilient communities are well prepared, better able to respond to an emergency, and therefore better able to recover from the impacts of an emergency.

Yarra Ranges Council together with emergency management services/agencies actively engage the community through a range of mechanisms including community programs (Fire Action Week, Community Safety Week), projects, media releases, advertisements, social media, Council’s website and Emergency Services websites.

It is important to consider that these avenues of communications with community allow for two way interaction. Agencies at a municipal level will need to consider avenues for two way communications.

Community Education activities relating to different types of emergencies will take place with an All Communities, All Emergencies approach across the Municipality.

All Community Education / Engagement activities should: be done in partnership between the emergency service agencies and Yarra Ranges Council; have a Campaign and Communications Plan; where possible, include more than one agency; be suitable for collaboration or sharing with neighbouring municipalities.

A calendar of events is included in the agenda of every MEMPC and MFMPC meeting to ensure a coordinated approach.

Avenues for community members to find further support and information regarding emergency preparation and planning include:-

http://www.redcross.org.au/emergency-resources.aspx http://www.cfa.vic.gov.au http://www.ses.vic.gov.au/http://www.mfb.vic.gov.au/

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12.2 Shelter options

Based on the high bushfire risk in the Yarra Ranges municipality, Neighbourhood Safer Places - Places of Last Resort (NSPs) and community fire refuges (CFR) are available for community as last resort survival options during bushfire in some areas. The location of NSPs and Community Fire Refuges are listed on the Yarra Ranges Council website and in Appendix 4.

NSPs and CFRs do not replace having a well thought out and practiced survival plan. For more information on bushfire shelter options, as a component of overall bushfire safety, refer to Emergency Management Victoria’s Bushfire Safety Policy Framework 2013.

12.3 Supporting Documents

Yarra Ranges Council and key agencies develop and implement a range of plans and initiatives that ensure appropriate prevention activities are conducted regularly and the municipality is appropriately prepared for emergencies.

Prevention

Municipal Storm & Flood Management Plan Municipal Fire Management Plan Regional Pandemic Plan Regional Heatwave Plan Regional Emergency Animal Welfare Plan Yarra Ranges Health and Wellbeing Strategy Yarra Ranges Flood Management Plan Yarra Ranges Road Management Plan Yarra Ranges Environment Strategy

Preparedness

Annual Fire Readiness Program Municipal Storm & Flood Emergency Plan Municipal Fire Management Plan Regional Pandemic Plan Regional Heatwave Plan Neighbourhood Safer Places (NSPs) Plan Community Information Guides (CFA) Yarra Ranges Municipal Relief and Recovery Plan Regional Emergency Animal Welfare Plan Joint Operating Procedure 2.02 Incident Management Team- Readiness

z

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13. ResponseThe State Emergency Response Plan (SERP – EMMV Part 3) describes emergency response as “the action taken immediately before, during and in the first period after an emergency to reduce the effect and consequences of emergencies on people, their livelihood and wellbeing, property and the environment and to meet basic human needs”

13.1 State emergency management priorities

The State has endorsed emergency management priorities which aim to underpin and guide all decisions made by emergency managers in an emergency response; especially when there are concurrent risks or competing priorities. These priorities focus on the primacy of life and the issuing of community warnings and information in order to assist people make informed decisions about their safety.

The priorities, as listed in the SERP, are applicable to the roles and actions taken at the municipal level: Protection and preservation of life is paramount. This includes:

o Safety of emergency response personnel; ando Safety of community members including vulnerable community members and visitors/tourists.

Issuing of community information and community warnings detailing incident information that is timely, relevant and tailored to assist community members make informed decisions about their safety.

Protection of critical infrastructure and community assets that support community resilience. Protection of residential property as a place of primary residence. Protection of assets supporting individual livelihoods and economic production that supports individual

and community financial sustainability. Protection of environmental and conservation assets that considers the cultural, biodiversity and social

values of the environment.

13.2 Response Functions

The SERP describes the functions of response as coordination, control, command, consequence management and communications which may operate at the state, regional and/or the incident / local tier depending on the scale or complexity of the emergency. Functional concepts, consistent with the SERP, are reflected conceptually in the following diagram:

Figure 5: Conceptual depiction of the relationship between control, command and coordination in emergency response (shown at the incident tier) (SERP EMMV 3).

Responsibility for these functions is determined by the size, complexity and type of emergency.

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13.2.1 Coordination

Coordination is the bringing together of agencies and acquisition of resources to ensure effective response to, and recovery from, emergencies.

Response coordination aims to achieve: effective control has been established and is maintained to manage the response to emergencies; effective information sharing; and access to the necessary resources to support response.

The State Emergency Response Plan requires Victoria Police to appoint a Municipal Emergency Response Coordinator (MERC) for each municipality. The Station Commander at the Lilydale Police Station has the position of MERC for Yarra Ranges.

At the municipal level, the Municipal Recovery Manager is responsible for the bringing together of resources to support the provision of relief and recovery.

For detailed information on co-ordination, refer to the SERP (EMMV Part 3).

13.2.2 Control

Control is the overall direction of response activities in an emergency, operating horizontally across agencies.

Authority for control is established in the SERP, and carries with it the responsibility for leading all agencies responding to the emergency. Control agencies may call on support agencies to support response related activities.

Control agencies responsible for responding to emergency risks in Yarra Ranges, as identified through the CERA process, are listed in the table below.

Emergency (as per the Emergency Management Act 2013)

Form of emergency Control agency

Fire and explosion Bushfire CFA / DELWP

Earthquake, flood, windstorm or other natural event

Flood VICSES

Storm VICSES

Heat Emergency Management Commissioner

Landslip VICSES

Essential service disruptions

Food supply, critical infrastructure damage or disruption Victoria Police

Electricity DELWP

Natural Gas DELWP

Petroleum and liquid fuels DELWP

Public transport Department of Transport

Roads/bridges/tunnels Department of Transport

Water and sewerage DELWP

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Road accident or any other accident

Road traffic accident (major) Victoria Police

Hazardous materials, high consequence dangerous goods or dangerous goods (including leaks and spills)

CFA / MFESB

Plague or an epidemic or contamination

Human Disease DHHS

Plant disease / pest incursion DJPR

Water supply contamination DHHS

Exotic animal disease DJPR

Uncontrolled release of water from dam DELWP

A single agency must be appointed as the control agency at each emergency. If it is unclear which agency will be in control at any incident the responding agencies should determine the control agency by agreement. In the absence of an agreement the Emergency Response Coordinator will determine the control agency.

During the course of the emergency response the control agency may change depending upon the circumstances. Handover of control must be made to the appropriate agency representative, be formal in nature and the details of the handover must be noted.

Agencies may be support agencies during emergencies. This may be in relation to the agency performing a specific response, relief or recovery function, or to ensuring the continuity of its normal services during a major emergency, as part of consequence management.

The table below show support agencies and the role that they could undertake during emergencies in Yarra Ranges.

For detailed information on control refer to the SERP (EMMV Part 3).

13.2.3 Command

Command is the internal direction of personnel and resources, operating vertically within an agency.

The term ‘chain of command’ refers to the organisational hierarchy of an agency. It is the identifiable line up and down the hierarchy from any individual to and from their supervisor and subordinates. It is the responsibility of agencies to identify commanders responsible for supervising agency personnel and the agency chain of command.

Where agreements exist, a functional commander may supervise personnel and resources from more than one agency.

For detailed information on command refer to the SERP (EMMV Part 3).

13.2.4 Consequence Management

Consequence management involves the coordination of the activities of agencies with a role in delivering services to the community, with the aim of minimising the adverse consequence of emergencies on the community. Importantly, consequence management should inform and be a precursor to relief and recovery activities. At the municipal/incident level it is therefore important for municipal recovery management to be represented in discussions that are focussed on the identification of likely consequences and management actions.

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13.2.5 Communication

Communication relates to communicating to the public, reporting to government and communicating with stakeholder agencies during emergencies.

Information on communicating to the public is described under 13.5 Warnings and Information.

Information on municipal input into reports to government, and communicating with stakeholder agencies, is detailed under 16.3 Incident Emergency Management Teams.

13.2.6 Community Connection

Community connection is the understanding of and connecting with trusted networks, trusted leaders and all communities to support resilience and decision making.

13.3 Resource Support

Yarra Ranges Council accepts responsibility for the coordination of municipal resources and community support to respond to the effects of an emergency.

This includes coordination of resources relevant to: The provision of emergency relief to affected people during the response phase; Municipal resource assistance to agencies during the response to and recovery from emergencies; The assessment of the impact of the emergency; and Recovery activities within the municipality, in consultation with the Department of Health and Human

Services (DHHS) and recovery agencies.

Any request for municipal resources should be made by the Incident Controller (or delegate) to the MERC, or where arranged the MEM, MERO or MRM as appropriate (ensuring the MERC is aware of the request). Where municipal resources are not available, the request will be passed from the MERC to the RERC as per agreed resource supplementation protocols, or to the Local Government Regional Emergency Management Team representative (in the case of council owned resources).

The MRM can request assistance from the Regional Recovery Manager for the coordination of relief and recovery. The MERC/RERC will be informed if this is happens.

Yarra Ranges Council maintains an extensive database that lists key contacts and resources Council can call upon when activated. The MEM, MERO or MRM can access these internal databases through Council’s document management system as well as Crisisworks.

13.4 Injuries and Fatalities

Emergencies may involve casualties, fatalities and patients with complex trauma. Where an emergency gives rise to casualties, fatalities and patients with complex trauma that exceed day-to-day business, arrangements will be managed under the State Health Emergency Response Plan.

13.5 Warnings and Information

Emergency warnings and information assist the community make informed decisions about their safety.

Warnings

Warnings should be used under specific circumstances where community action is necessary to primarily protect lives, and also for the protection of property or the environment. The warning arrangements are set out in the Victorian Warning Protocol, referenced in Part 8 Appendix 10 and Appendix 14 of the EMMV.

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Sections 42 and 43 of the Emergency Management Act 2013 provide for warnings and information in relation to fires in Victoria. The provision of these warnings and information must be consistent with any guidelines, procedures and protocols developed by the Emergency Management Commissioner.

For all other emergencies the control agency should issue warnings and provide information to the community.

Agencies should, as far as possible, inform the community regarding warning systems and procedures likely to be used during an emergency. Warnings will be most effective, and reach the most people, when a combination of warning systems is used. This is critical as people often rely on one information medium. Typical methods include the VicEmergency app, social media, general media and targeted text messages.

For detailed information on warnings and information, refer to the SERP (EMMV Part 3) and Appendices and Glossary (EMMV Part 8).

Community Information

Community information refers to the practice of sending, gathering, managing and evaluating information during emergency response and recovery. Well planned and well executed public information campaigns are vital to community safety and community recovery.

Information to individuals and communities directly and indirectly impacted by an emergency must be targeted, timely and distributed in an accessible form. Successful community information should: recognise that communication with a community should be two-way, and that input and feedback should

be sought and considered; ensure that information is accessible to audiences in diverse situations, address a variety of

communication needs, and is provided through a range of media and channels; establish mechanisms for coordinated and consistent communication with all organisations and

individuals; and repeat key recovery messages because information may not be taken up the first

Information may be disseminated using a range of mechanisms including media releases, advertisements, Council Community Newsletters, Council’s internet site and internal staff newsletter/s.

It is important to understand responsibilities for the development, endorsement and distribution of messages through the various stages of an emergency.

The Control Agency for an emergency at the local, regional and state tier is responsible for coordinating community information during an emergency. During this period, public information is developed by the Public Information Officer and authorised by the Controller at the Incident Control Centre prior to its dissemination.

Relief and early recovery messaging at the local level will be coordinated by the Yarra Ranges Council and disseminated in accordance with control agency requirements while operational. Development and distribution of messages may be supported by DHHS.

In situations where regional or state coordination of relief and/or recovery has been activated, Council will support DHHS as a way of continuing the principle of “one source one message”.

13.6 Relocation and Evacuation

Relocation

On the basis of warnings or other information, members of the public may voluntarily choose to remove themselves from the potential area of the emergency and to relocate to a safer area.

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Evacuation

Evacuation is a risk management strategy which may be used as a means of mitigating the effects of an emergency on a community. It involves the movement of people to a safer location and is usually considered to include their return. For evacuation to be effective it must be appropriately planned and implemented.

In Victoria, evacuation is largely voluntary with the exception of some circumstances where legislation provides some emergency personnel with authority to remove people from areas or restrict their entry.

Primary responsibility for evacuation is held jointly by the control agency and Victoria Police with assistance provided by a range of support agencies. Council’s evacuation responsibilities during an emergency extend to: Coordinating the provision of council resources as required; Inputting into decisions relating to alternative accommodation requirements as required; Establishing and managing Emergency Relief Centres as required; Assisting Victoria Police with management of traffic flow, including provision of information regarding

road availability, capacity and safety Assisting Department of Transport to maintain a list of road closures.

Refer Section 16.1.3 for information on accessing Council support.

For detailed information on evacuation refer to the Evacuation Guidelines (EMMV Part 8, Appendix 9).

13.7 Restricting Public Movement

Traffic Management

Where public movement in and around an emergency scene requires restriction to either protect the public or the emergency scene, traffic management plans which may include traffic management points will be developed.

The Incident Controller is responsible for developing, implementing and monitoring plans, often in conjunction with Victoria Police. Coordination of implementation is the responsibility of Victoria Police. Council’s responsibilities in relation to traffic management are: Coordinating the provision of council resources as required. Assisting Victoria Police with management of traffic flow, including provision of information regarding

road availability, capacity and safety. Assisting DJPR to maintain a list of road closures.

Other powers to restrict public movement

Public access may also be restricted under the following emergency powers (note, powers are limited in some instances where a person claims pecuniary interest):

Emergency Management Act 1985 Part 5 - Declaration of a State of Disaster by Minister Emergency Services (delegated to the Chief Commissioner of Police)

Emergency Management Act 1985, Section 36 - Declaration of Emergency Area by Victoria Police in consultation with Incident Controller (fire)

Coroners Act 2008, Section 37(2), 37(3), 38(1) – Coroner or Chief Commissioner of Police Country Fire Authority Act 1958, Section 30 / 30A Metropolitan Fire Brigades Act (Section 58) Terrorism (Community Protection) Act 2003, Sections 16, 18 & 21)

For detailed information on restricting public movement refer to the SERP (EMMV Part 3).

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13.8 Transition from Response to Recovery

Relief and recovery activities are integrated with response and managed under response arrangements until such time as a transition to recovery is required. Response agencies may be required after transition to support recovery.

The Emergency Management Team plays a key role in transition discussions relevant to planning, timing, resources and expectations. Transition decisions will be impacted by considerations that include the risk of a recurring threat, the need for a staged or prolonged transition, the extent of known loss and damage, ongoing relief needs (these may be better delivered under recovery arrangements if response activities have ended) and availability of resources for effective recovery.

At the transition from response to recovery, the responsibilities of Victoria Police as the response coordinator are handed over to local government as the responsible agency for municipal recovery coordination. It is the responsibility of the MRM to ensure recovery management structures are defined and in place at handover so as to ensure a smooth transition. It is the responsibility of the Emergency Response Coordinator (Victoria Police) to advise all agencies involved in the emergency at the time of the transition from response to recovery and associated transition of responsibilities

This and other arrangements (transition activities and tasks, information management, communication and signatories) will be documented in a transition agreement developed between the Incident Controller, Emergency Response Coordinator (Victoria Police), State Recovery Coordinator (EMV), Regional Recovery Coordinator (DHHS) and the MRM. The level of recovery coordination will depend on the scale of the emergency.

In large scale emergencies, Yarra Ranges recovery operations will continue to be managed from the MECC with a consolidated team responsible for the continued coordination and delivery of relief (if required) and recovery operations.

For detailed information on transition from response to recovery, including transition agreements, refer to the Yarra Ranges Municipal Relief and Recovery Plan.

13.9 Handover of Resources

In some circumstances, it may be appropriate for certain facilities and goods obtained under emergency response arrangements, to be utilised in recovery activities. In these situations, details should be included in the transition agreement.

Resources acquired for the response, which are not required for recovery, remain under the control of the requesting response agency which remains responsible for their return or disposal.

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14. Relief Emergency relief is the provision of essential needs to individuals, families, and communities during and in the immediate aftermath of an emergency. It encompasses: Community information Emergency Shelter (including Emergency Relief Centres) Food and water to individuals Drinking water for households Food supply continuity Psychosocial support Disbursement of material aid (non-food items) Reconnecting family and friends Health care and first aid Emergency financial assistance Animal welfare Legal aid Coordination of good will (including spontaneous volunteer management)

For detailed information on municipal relief arrangements refer to the Yarra Ranges Municipal Relief and Recovery Plan.

14.1 Relief Responsibilities and Escalation

Responsibility for the coordination and management of relief in Victoria is as follows:

Municipal Level - Yarra Ranges Council Regional Level - Department of Health & Human Services (DHHS) State Level - Emergency Management Victoria (EMV)

Incident Controllers are primarily responsible for determining the need to activate emergency relief services, which may include local information, access to health services, shelter (emergency relief centres and other shelter options), food, water and material needs (such as clothing, bedding, personal items) and financial and legal assistance. This determination, as well as the nature of relief services required, may be made in consultation with the Incident Emergency Management Team at the Incident Control Centre (if established) or the MERC and MRM if the EMT is not established.

If an emergency exceeds the capacity of Council due to the scale, complexity, geographic area, level of human impact; or dispersion of the affected population, assistance may be sought from the Regional Recovery Coordinator (DHHS). Where it makes sense to do so, the region may take responsibility for the coordination of some aspects of relief.

Regional or state relief coordination may also be activated where an emergency has affected multiple municipalities or where an emergency has a significant community wide impact.

In all circumstances, escalation builds on local arrangements, rather than replacing them.

14.2 Management of Relief

Once a determination has been made that emergency relief is required, the on-call MRM (smaller incidents) and the MRM or Deputy MRM, as part of the EMG (larger incidents) is responsible for coordinating and managing relief services, working in concert with a range of support agencies and services providers. This includes ensuring notification of regional partners, the Yarra Ranges Municipal Relief and Recovery Planning Team membership and local service providers, as well as ensuring appropriate communication and reporting arrangements are in place.

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If a decision is made to close the MECC, the management and coordination of ongoing relief needs will be incorporated into recovery management arrangements under the leadership of the Municipal Recovery Manager.

For detailed information on management responsibilities, refer to the Yarra Ranges Municipal Relief and Recovery Plan.

14.3 Relief Services and Providers

A list of primary and secondary agencies which will provide emergency relief services and activities in the municipality of Yarra Ranges can be found in the Yarra Ranges Municipal Relief and Recovery Plan. There are also a number of MOUs in place for the provision of resources that is maintained through the EMC EMP. Details on partnership and agency agreements can be found on the Yarra Ranges Municipal Relief and Recovery Page on the Yarra Ranges Emergency Management Portal.

When the emergency is of a scale that is beyond the capacity of local service providers, it will be escalated to the Regional level.

14.4 Emergency Relief Centres

An Emergency Relief Centre (ERC) is a building or a place that has been activated for the provision of life support and essential personal needs for people affected by an emergency. It is usually established on a temporary basis to cope with the immediate needs of those affected during the initial response to the emergency.

Based on an Incident Controller’s determination for the need for relief services, the decision to activate an emergency relief centre (ERC) will be made by the Yarra Ranges MERC, MEM and MRM, or that of another municipality’s MERC and their MEM and MRM. It is the responsibility of Council to establish and manage ERCs.

Yarra Ranges Council has designated appropriately assessed buildings as Primary Relief Centres and Secondary Relief Centres. In the event of a protracted or large scale emergency, Yarra Ranges has reciprocal arrangements in place through the Eastern Metropolitan Council’s Emergency Management Partnership (EMC EMP), to utilise staff and facilities from outside the municipality where appropriate. The operation of an ERC is outlined in the Emergency Relief Centre Sub Plan for the EMC EMP.

Locations of ERCs are listed in Appendix 3: Facilities used in emergencies. This appendix is not published.

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15. Recovery Recovery is defined in the Emergency Management Act 2013 as ‘the assisting of persons and communities affected by emergencies to achieve an effective level of functioning’. The process of recovery begins as soon as possible when an emergency occurs, and may continue for many years after the emergency.

There are four environments that require coordination as part of the recovery process: Social Economic Built Natural

Each area overlaps considerably and requires coordination and collaboration to effectively and efficiently address issues arising from an emergency.

The following table details some of the key elements relevant to each functional area of recovery, as defined in the State Emergency Relief and Recovery Plan:

Table 2: Four environments of recoverySocial Economic Built Natural

housing and accommodation

individual and household financial assistance

psychosocial support health and medical

services community development

local economies businesses agriculture

energy services telecommunications water and

wastewater transport building and assets

natural environment public land waterway environment

For detailed information on municipal recovery arrangements, refer to the Yarra Ranges Municipal Relief and Recovery Plan.

15.1 Recovery Responsibilities and Escalation

Yarra Ranges Council is responsible for coordinating recovery at the municipal level, working in concert with a range of support agencies and service providers as detailed in the Yarra Ranges Relief and Recovery Plan.

DHHS is responsible for coordination of recovery at the regional level on behalf of the Victorian Government and EMV has responsibility at the state level.

The need for, nature and scope of recovery services may be self-evident (e.g. clean up, road repairs, make safe building orders and statutory planning support), however in large scale or complex emergencies will be well informed by discussions between the MRM, MEM, MERO, MERC and by drawing on a range of intelligence sources including the incident Emergency Management Team, community networks and Regional Recovery Coordinator.

Escalation in a recovery context is the same as for relief escalation.

15.2 Management of Recovery

Once a determination is made that recovery services are required, in large scale, complex or protracted emergencies, planning and coordination of activities will be managed from the MECC by the EMG, with an emphasis placed on early recovery needs. Operational activities will typically be led by a Deputy MRM or MERO (or if required MRM from a neighbouring municipality) as the Operations Officer of the EMG.

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of appropriate recovery governance structures and resources, will be undertaken by the MRM in close consultation with the EMG, Crisis Management Team and Regional Recovery Coordinator. Responsibilities relate to planning for a smooth transition from response to recovery which includes formalising a transition agreement, developing a post recovery plan and establishing an appropriately structured Municipal Recovery Committee responsible for overseeing the coordinated delivery of relevant services in a timely and responsive manner for as long as required.

In situations when the MECC is not activated (small events), recovery planning activities will be coordinated and managed under the leadership of the MRM with support from the Emergency Management team.

For detailed information on post incident municipal recovery arrangements including triggers for transition from response to recovery to normal business, refer to the Yarra Ranges Municipal Relief and Recovery Plan and supporting templates and references.

15.2.1 Municipal Recovery Committee Services and Structure

The Municipal Recovery Committee and underpinning recovery structure will be flexible, scalable and adaptive to the diverse range of community needs. The structure will operate under four functional areas of recovery (social, economic, built, and natural environments) and ensure affected communities are appropriately represented through established community recovery committees or other suitable arrangements.

Figure 6 represents an example of a recovery structure that maybe established following a large scale emergency.

For detailed information on post incident municipal recovery governance including sample Terms of Reference for Committees and Sub Committees, refer to the Yarra Ranges Municipal Relief and Recovery Plan and supporting templates and references.

Figure 6: Example Yarra Ranges Recovery Structure

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Yarra Ranges Municipal Recovery Committee

Chair: appointed Municipal Recovery Coordinator

Members: Sub Committee Chairs, Community Recovery Ref Group Chair,

relevant members of Secretariat

Social Environment Sub Committee

Chair: Council EO or appropriate agency representative

Membership: Working Group Chairs

Working Groups (as required) Eg: - Housing and accomodation - Individual and household financial assistance - Psycho-social support - Health and medical assistance - Community development (also linked to Community Recovery Committees)

Economic Environment Sub Committee

Chair: Council EO or appropriate agency representative

Membership: Working Group Chairs

Working Groups (as required) Eg: - Local economy - Business - Agriculture / Horticulture

Built Environment Sub Committee

Chair: Council EO or appropriate agency representative

Membership: Working Group Chairs

Working Groups (as required) Eg: - Energy services - Telecommunications - Water and waste water - Transport - Buildings and assets

Natural EnvironmentSub Committee

Chair: Council EO or appropriate agency representative

Membership: Working Group Chairs

Working Groups (as required) Eg: - Natural environment (private land) - Natural Environment (public land) - Waterways

Secretariat(legal, finance, adminstration, insurance,

risk management, public information, mapping, intelligence - including

evaluation)

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If appropriate the Municipal Recovery Manager will establish a Recovery Centre. Whereas Emergency Relief Centres are established to meet immediate needs, Recovery Centres are established to support longer term recovery.

A Recovery Centre should be a one-stop-shop offering services appropriate to assist the community in recovery. Those services may include, but are not limited to:

Financial support Accommodation assistance Personal support Material aid Case management Legal advice

They will be established as close to practicable to the impacted community. Recovery Centres can also act as hub where impacted members of the community can connect with each other.

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16. Municipal Emergency Operational Arrangements16.1 Readiness Arrangements

16.1.1 Response Agency Readiness Arrangements

To ensure a consistent approach to readiness across the state of Victoria, minimum readiness levels have been established for response agencies according to forecasts of severe weather conditions relevant to fire, storm and flood risk.Levels guide the pre-positioning of “base”, “core” or “fully” resourced Incident Management Teams (IMTs) covering the functions of control, operations, planning, intelligence, public information and logistics for each of the Incident Control Centres (ICCs).The rostered Regional Controller is responsible for regional readiness and the documentation of actions is detailed in the Joint Standard Operating Procedure (JSOP) 02.03 Incident Management Team Readiness (EMCOP).

16.1.2 Victoria Police Readiness Arrangements

To enable the effective and timely coordination of response, including the coordination of resources in support of response agencies, Victoria Police has delegated the role of Municipal Emergency Response Coordinator to the Officer in Charge at the Lilydale Police Station. For emergencies requiring the activation of arrangements outlined in this plan, the MERC may be contacted on 9739 2300.

16.1.3 Council Readiness Arrangements

To enable the effective activation of municipal services relevant to response agency support and relief and recovery coordination and operations, the Yarra Ranges Council on-call MERO and MRM, supported by Deputies and a rostered MEM, can be accessed 24/7, 365 days per year via the Yarra Ranges Council call centre (1300 368 333) or

mero@yarraranges,vic.gov.au [email protected]

If required, the MERO and / or MRM can activate: Council infrastructure related responses (e.g. road based hazards, flooding and fallen trees, building

assessments) through specialist staff on 24/7 rosters; Specialist relief and recovery personnel; and Key external social service providers (e.g. DHHS, Red Cross and the Salvation Army).

In addition to the on-call MRM and MERO, Council may identify additional staff for standby enabling a rapid response to identified emergency needs. The need for standby may be triggered by: days with a declared fire danger rating of severe, extreme or Code Red fire danger ratings when there is a report of a bushfire with the potential to spread; when there is an imminent threat as confirmed by the Control Agency including flood or severe weather

warning; an imminent threat requiring relocation / accommodation; at the direction of the Municipal Emergency Response Coordinator; in response to intelligence from a Regional Controller (through the Regional Emergency Management

Team).

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16.2 Response Arrangements

16.2.1 Incident Management Systems

Consistent with state arrangements, emergency operations are managed using a scalable system that adopts the following principles: Flexibility Management by objectives Functional management Unity of command Span of control

16.2.2 Municipal Emergency Management Group (EMG)

The EMG is the municipal decision making group with responsibility for the overall coordination of municipal resources and delivery of relief and early recovery responsibilities in an emergency. As a minimum, it consists of the MERC, MEM, MERO and MRM undertaking relevant incident management functions.

The EMG will convene when the scale of an emergency calls for a significant effort in planning for, organising and managing municipal responsibilities or resources detailed in this Plan. In the event an emergency increases in scale and complexity, specific functional teams will be established by the EMG and delegated tasks that enable the effective management of Council responsibilities.

Functional areas established in support of the EMG may include:

Response Coordination (MERC) Council Coordination (MEM) – including safety oversight Operations (MERO and MRM) Public Information Planning including Impact Assessment - may be separated if incident requires Logistics including Finance - may be separated if incident requires Liaison

Leaders and supporting staff that make up functional teams are drawn from Councils Emergency Workforce; a workforce which is reviewed each year through an annual recruitment program that aligns interested staff with specific emergency roles.

16.2.3 Incident Control Centres and Staging Areas

Incident Control Centres (ICC) are facilities established to control and coordinate the response and support to an incident or emergency. This is done by an Incident Management Team operating under the direction of an Incident Controller. Staging Areas are a strategically placed location where response personnel, vehicles, support personnel and other equipment can be held in readiness for use during an emergency.For more information on the location of Incident Control Centres and Staging Areas in Yarra Ranges refer to Appendix 3.

16.2.4 Municipal Emergency Coordination Centre (MECC) and Marshalling Points

The Municipal Emergency Coordination Centre (MECC) is the location from which Yarra Ranges Council personnel and key agencies coordinate the provision of council and community resources in support of control agency activities and/or relief and early recovery operations.

In the first instance, functions managed from the MECC may be done remotely. In the event of a complex, large or protracted emergency the MERC may request activation of the MECC in consultation with the MEM, MERO and/or MRM. The MECC may also be activated to support neighbouring municipalities.

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MECC staff will be drawn from council’s emergency workforce in the first instance. In the event of a large scale emergency that requires the MECC to be open for a protracted period of time, staff from other municipalities will be requested via the MAV’s Inter Council Emergency Resource Sharing Protocols. MOUs with neighbouring municipalities support these arrangements. Representatives of support agencies and service providers may be required at the MECC, depending on the emergency.

The primary MECC for Yarra Ranges is the:

Yarra Ranges Council Offices15 Anderson StreetLILYDALE VIC 3140Mel Ref 38 F5

Alternative MECC locations can be used depending on the nature of the emergency. Yarra Ranges Council uses a web based emergency management system (Crisisworks) and document management system (C.I. Anywhere) to provide this flexibility.

A Marshalling Point is an area established for the safe management of Council’s emergency workforce, contracted staff, other agency staff and Victoria Police in and out areas impacted by an emergency. These facilities may be shared with other agencies.

Marshalling Points are established to ensure resources and personnel deployed into the field, comply with organisational and incident Health and Safety policies and procedures. Yarra Ranges Council has appointed staff to the position of Marshalling Point Manager & Health and Safety Officer to oversee operations from Marshalling Points.

Where possible and practicable, Yarra Ranges Council will co-locate with Victoria Police at their designated Marshalling Points to enhance emergency response and the coordination of resource provision.

Alternative locations may be used following consultation with the MEM and the Emergency Management Group.

Pre-planned Marshalling Point locations can be found in Appendix 3.

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16.3 Emergency Management Team

Emergency Management Teams (EMTs) are multi-agency, collaborative teams of people convened to assist the controller of an emergency to establish priorities and plan a “whole of government” approach to its management.

16.3.1 Regional Emergency Management Teams

In the eastern metropolitan region, REMTs may be called by the state appointed Regional Controller, to ensure regional readiness in the following circumstances:

Forest Fire Danger Index of 35 or above (which falls within the upper realms of a Fire Danger Rating of “Very High”);

Central Weather Forecast District Fire Danger Rating (FDR) of Severe or above; Forecast of dry lightning storms; Total Fire Ban declarations; Forecast of significant storm activity; Forecast of riverine or flash flooding events; Heatwave; (heat health alerts) Major public events; and / or Other high risk conditions (e.g. landslips) as determined by the control agency

Local Government in the Eastern Metropolitan Region is represented on regional EMTs via agreed arrangements as set out in the “EMC EMP SOP Local Government Representation on Regional Emergency Management Teams”. Representation on this forum ensures Yarra Ranges Council staff are given advanced notice of potential activation enabling appropriate readiness arrangements to be established.

In the event an emergency occurs, Local Government will typically be represented by a representative from an unaffected council, enabling affected Councils to focus on representation on the Incident Emergency Management Team.

For more detailed information on EMTs refer also to 16.3 and the SERP (EMMV Part 3).

16.3.2 Incident Emergency Management Team

In the event of an emergency, Emergency Management Teams (EMTs) may be convened at the incident level depending on the class of emergency.

At the incident level, or level most relevant to municipal coordination, an EMT will be activated by the Incident Controller in Class 1 and Class 2, the Police Forward Commander for Class 3 emergencies, for the primary purpose of identifying and managing the effects and consequences of an emergency involving multiple agencies. Membership includes: Incident Controller (chair where only one IC is appointed) MERC or IERC (chair if the incident controller is unable to attend or there are several disparate

emergencies within the municipality) Agency commanders Health commander Municipal Recovery Manager (Yarra Ranges Council) Other relevant representatives of the municipal council affected by the emergency Agency, community/business representatives as appropriate.

Situation Reports from the MECC will be used by the MRM or other council representatives at the IEMT to inform reporting by the Controller to regional and state tiers of management to government and other stakeholder agencies.

For more detailed information on EMTs refer also to 12.5., SERP EMMV Part 3) and Appendices and Glossary EMMV Part 8.

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16.4 Resource Supplementation and Sharing

Resource supplementation at the incident or municipal level occurs when emergency services, agencies or local governments exhaust their own resources and there is a requirement for additional or continued supply of resources.

Control and support agencies respond to emergencies according to the plans and arrangements for managing the specific emergency. Where additional resources are required, the incident controller should:• seek response agency resources directly through the response agency commanders or as explained in

the relevant SERP sub-plan• seek supplementary resources, other than those of the responding agencies, through the IERC or

MERC, or as explained in the relevant SERP sub-plan• seek relief or recovery resources through the Municipal Recovery Manager, ensuring the IERC or

MERC is aware of the request.

Following a request: • the IERC or MERC will seek resources within the local area and the MERC will escalate unfulfilled

resource requests to the RERC• RERCs will seek resources within their region and escalate unfulfilled resource requests to the

Emergency Management Commissioner through the SPLO • the Emergency Management Commissioner will seek resources from across the state, interstate or

internationally, where necessary.

In regard to requests through the RERC or MERC:• requests should include the name and position of the person requesting the resources and details of

the task• agencies requesting resources are responsible for arranging the delivery of supplementary resources,

once sourced• private resources may be supplied• financial arrangements for paying for resources are detailed in the EMMV Part 8 Appendix 1.

Yarra Ranges Council will provide supplementary emergency response resources to agencies engaged in response and recovery activities. Resources will be provided following the method and principals described in “Practice note: Sourcing supplementary Emergency Response Resources from Municipal Councils,” http://www.mav.asn.au/__data/assets/word_doc/0006/6828/Sourcing-supplementary-response-responses.doc A list of available council resources is in Appendix 7.

Council will generally supply these resources at no cost to the requesting agency. However, where costs are unrecoverable and are likely to have significant impact on Council budget, Council may require the requesting agency to pay for or share the cost of the resource. In addition, if Council consider that redeploying a resource is having more of a negative impact than a positive impact, then they may withdraw the provision of that resource.

Council will also maintain a list of resources that are available within the municipality. As these resources are not under Council control, their availability and availability of suitably trained operators cannot be guaranteed. Owners may impose conditions on the use of their equipment which should be complied with, at all times.

A list of other resources and suppliers is in Appendix 8.

In the event Yarra Ranges Council requires supplementary resources, Council staff from other municipalities will be requested in accordance with the intent of the Municipal Association of Victoria’s (MAV) Inter Council Emergency Resource Sharing Protocols and MOUs among municipalities within the EMC EMP. Requests for council resources in support of a council will be coordinated through the rostered Eastern Metropolitan Councils REMT representative.

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16.5 Briefings (SMEACSQ)

All briefings conducted at the MECC, ERC and Marshalling Points will use the ‘Situation Mission Execution Administration Communications Safety Questions’ (SMEACSQ) briefing format. This will ensure consistency of information from receipt of a request, to personnel who implement the request. SMEACSQ also provides the mechanism for safe work practices and the safety of personnel who are performing tasks and activities in the emergency affected area.

16.6 Municipal Action Planning and Reporting

Critical aspects of municipal activity, coordinated from the MECC, will be communicated via two methods: Municipal Emergency Action Plan Municipal Situation Report

It is the responsibility of the MEM or MRM to confirm internal reporting expectations, and to liaise with the Incident Controller and Regional Recovery Coordinator to confirm external reporting expectations (audience and frequency).

16.6.1 Municipal Emergency Action Plan

Council’s objectives, strategies, tasks and resources as they relate to its role in supporting response agencies and coordination of municipal relief and recovery services and activities, will be documented in a Municipal Emergency Action Plan, developed by the Planning Section in the MECC. The plan will be developed in consultation with the MEM, MRM, MERO and other sections and agencies operating from the MECC and serve as a single plan to guide all activities undertaken from the MECC.

It will be distributed to all leadership personnel at the MECC, Emergency Relief Centres and Recovery Centres and all field based personnel deployed through Marshalling Points. The document will be communicated via daily briefings.The period for which the plan will be developed may be daily in the first instance, but extend to multiple days or a week, as the needs of the emergency become better understood and resource levels and requirements stabilise.

16.6.2 Municipal Situation Report

A regular situation report supported by loss and damage data will be used to report on progress, achievements and issues requiring resolution while the MECC is operational. The report may be required twice daily in the initial stages of the emergency, extending to once daily as activities stabilise.

Reports will be distributed within and external to Council in accordance with council, control agency and regional recovery reporting requirements. The report will be produced by the Planning Section with contributions from all other sections and agencies operating in the MECC.

Reporting requirements relevant to the implementation of a post incident recovery plan will be determined by the MRM in consultation with the Regional Recovery Coordinator.

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16.7 Impact Assessment

Impact Assessment is an appraisal of the extent of damage and disruption to the community and its infrastructure resulting from an emergency. Information is used to provide situational awareness, guide response and recovery strategies and inform agencies and the community of actual and potential consequences.

Impact assessment is relevant to both response and recovery. It consists of three stages with management responsibility at the incident / municipal level assigned as follows: Initial impact assessment (Controller) Secondary impact assess (Recovery Manager) Post emergency needs assessment (Recovery Manager)

An overview of impact assessment is provided below (Table 3).

Essential Infrastructure

With respect to essential infrastructure, council and a range of other agencies are responsible for sourcing data. Systems containing data that can be accessed by Council include “Intramaps” and “Confirm” which are maintained using a number of Vicmap systems. Access to elements of this data is restricted to key council staff and is not published for public access. 

For a comprehensive list of data types and responsible agencies refer to the Yarra Ranges Municipal Relief and Recovery Plan.

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Table 3: Summary of the three stages of impact assessment.

Phase Aim Triggers Description Lead Agency (Local Tier)

Initial Impact Assessment (IIA)

(completed within 48 hrs from IC approval and access to impacted area)

To provide early information relating to the nature and scale of the impact of the emergency on people, community infrastructure and the economic and built environments in order to prioritise the requirements of SIA and enable commencement of emergency relief and recovery activities.

Injured/deceased persons.

Residential damage including displaced persons.

Damage to essential infrastructure (road, rail, power).

Damage to facilities of community significance (eg. schools, hospitals).

Identification of primary production impacts and animal welfare requirements.

Preliminary (“high level”) assessment (observational and indicative rather than definitive).

Considered reasonably reliable and “field truthed.

Excludes information on fatalities.

Does not involve visits and conversations with affected people (although members of the public may be a source of information).

Control Agency

Information shared with other agencies through IEMT, including MRM (or delegate).

Secondary Impact Assessment (SIA)

(within 4 weeks)

To provide timely, accurate and progressively more comprehensive information about the impact of an emergency on communities to enable the development of an adaptive and evidence based relief and recovery program.

*May include:

Level and type of service considered beyond “Business as Usual”

Subsequent progressive and more holistic assessment of incident impacts taking into account built and natural environments, and social and economic impacts and resulting community needs.

Municipal Recovery Manager

Information shared with all contributing / interested parties / agencies (including Regional Recovery Coordinator – RRC)

Post Emergency Needs Assessment (PENA)

(12 months +, depending on scale)

To estimate the longer term psychosocial impacts on a community (including those arising from displacement), and disruptions to economies arising from destruction of assets and interruptions to business.

To build an understanding of the total cost of emergencies that can then inform risk assessment and management.

*May include:

Projects / activities undertaken to support needs are funded through new or redirected funds.

Informs medium to longer term recovery.

Builds on and verifies costs reported through the IIA and SIA.

Municipal Recovery Manager

Information shared with all contributing / interested parties / agencies (including RRC).

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16.8 Financial Arrangements

In some instances the State or Federal Government will make funding available to cover costs. These schemes are administered by the Department of Treasury and Finance

For more information, refer to the EMMV part 8 Appendix 1.

16.9 Debriefing and Evaluation

A post emergency debrief is undertaken as soon as is practicable after an emergency. It is the responsibility of the MERC to ensure the control agency for the emergency has organised an operational debrief with participating agencies as soon as practical after the cessation of response activities. The control agency convenes the debrief meeting and all council personnel and agencies who participated in the emergency should be represented.

The debrief will assess the adequacy of the MEMP and recommend changes. The meetings to assess the adequacy of the MEMP should be chaired by the Municipal Emergency Management Planning Committee (MEMPC) Chairperson.

An additional debrief may be conducted to cover specific relief and recovery issues. This will be convened by the MRM and will be in addition to any debriefs conducted by the MERC and MEMPC.

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17. Appendices17.1 Appendix 1 Municipal Emergency Management Planning Committee

Terms of Reference.

YARRA RANGES

MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE

Terms of Reference –2019-2022

1. Context

The Emergency Management Act 1986, Part 4, Section 21(3) requires that, “A Municipal Council must appoint a Municipal Emergency Planning Committee constituted by persons appointed by the Municipal Council being members and employees of the municipal council, response and recovery agencies and local community groups involved in emergency management issues.”

2. Purpose

The purpose of the Yarra Ranges Municipal Emergency Management Planning Committee (MEMPC) is to provide information and advice to assist with planning for potential emergencies in the municipality of Yarra Ranges.

3. Role of the Committee

Contribute to the identification of risks arising from emergencies and treatments in the municipality. Provide information and expertise relating to the occurrence and mitigation of potential emergencies

and the impact of emergencies in the municipality. Contribute to the continuous improvement of the Yarra Ranges Municipal Emergency Management

Plan (MEMP) through monitoring, review and development. (Coordinated by the Yarra Ranges, Executive Officer - Emergency Management.)

Participate in functional sub-Committees and Working Groups to plan for specific emergencies, address issues, and develop and implement projects.

Support the development of Plans to address emergencies based on existing, and new and emerging hazards.

Contribute to testing components of the MEMP through the development and participation in emergency exercises.

4. Membership

Membership of the Yarra Ranges MEMPC will comprise: Executive Officer (Council Officer) Yarra Ranges Councillor Municipal Emergency Resource Officer (MERO) Municipal Recovery Manager (MRM) Municipal Emergency Response Coordinator (MERC) Regional Emergency Management Inspector (REMI) Municipal Emergency Manager (MEM) Victoria State Emergency Service Country Fire Authority Metropolitan Fire Brigade Department of Environment, Land, Water & Planning (DELWP)

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Department of Jobs Precincts and Regions Ambulance Victoria Department of Health & Human Services (Eastern Metropolitan Region) (DHHS) Australian Red Cross Melbourne Water Department of Transport

5. Proxies to MeetingsMembers of the Committee are required to nominate a proxy to attend the MEMPC meeting if the member is unable attend.The Chair will be informed of the substitution at least 5 working days prior to the scheduled meeting, where possible.

6. StructureThe agencies/organisations listed above will provide representation at the appropriate level to enable decisions and commitment to be made on behalf of their agencies/organisations.

The Committee will provide direction and support to Agencies/Organisations.

The Committee may appoint new members as required.

The Committee may convene sub-Committees or Working Groups as required.

7. Chair and Deputy Chair

The Committee will be Chaired by a member of the Committee. The Committee will elect a Deputy Chair who will fulfil the role of the Chair in the event of a casual absence. The acting Chair will be responsible for informing the Chair as to the issues and decisions raised or agreed to at that meeting.

The term of the Chair will be 12 months.

On completion of the Chair’s term, or through forced vacancy, the Deputy Chair may assume the role of Chair and the Committee will elect a new Deputy Chair.

8. Schedule of meetings

As determined by the Committee, with at least four meetings to occur within every calendar year (February, May, August & November or in accordance with the requirements of the annual fire season).

As required for special projects and initiatives.

After a major emergency or incident that required the use of the MEMP, or organisational changes.

After significant amendments have been made to the MEMP through review or legislative changes.

Upon identification of a new risk/hazard or risk review

9. Quorum

A minimum number of Committee members are required for the meeting to be recognised as an authorised meeting for the recommendations or resolutions to be valid.

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10. Agenda Items/Minutes

All Agenda items must be forwarded to the Minutes/Meeting Secretary by close of business 10 working days prior to the next scheduled meeting.

The Agenda with attached meeting papers will be made available to the Committee members 5 working days prior to the next scheduled meeting.

The meeting Minutes will be made available within 10 working days of the meeting.

11. Reporting

The MEMPC sub-Committees and Working Groups will report to the MEMPC as required.

12. Administration

Administrative and executive support to the Committee including the development, maintenance and amendments to the MEMP, will be provided by Yarra Ranges Council (coordinated by the Emergency Management Coordinator.)

13. Legislative Matters

The functions of the Committee will satisfy the obligations for MEMPC specified in the Emergency Management Act 1986 and the Emergency Management Act 2013.

14. Review of Terms of Reference

This Terms of Reference is valid for 3 years and will be reviewed by the MEMPC.

These Terms of Reference were approved at the MEMPC meeting on Wednesday 14th August 2019

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17.2 Appendix 2 Bushfire Shelter Options

There are nineteen (19) designated Neighbourhood Safer Places (NSPs) within Yarra Ranges

Township Location AddressBelgrave Recreation Reserve (Oval) Reserve Road Belgrave 3160

Belgrave Belgrave Alexanders Carpark Alexanders Car Park – Terrys Ave, Belgrave 3160

Coldstream Halley Supple Reserve (Oval) Bounded by South Gateway and North Gateway Coldstream 3770

Dixons Creek Dixons Creek Recreation Reserve (Oval)

Melba Highway (between Pinnacle Lane and Lorimers Lane) Dixons Creek 3775

Healesville Queens ParkBounded by Don Rd, Maroondah Hwy & Badger Creek Rd (entry off Don Road) Healesville 3777

Healesville RACV Healesville Country Club Underground Car Park

Healesville-Kinglake Road (near corner Chum Creek Road) Healesville 3777

Lilydale ReserveMain Street (Maroondah Highway) opposite Hutchinson Street Lilydale 3140

Lilydale Lake Park (Between CarPark, Playground and Rotunda) Swansea Road Lilydale 3140

Millgrove Millgrove Recreation Reserve Moore Crescent Millgrove 3799

Monbulk Reserve (Football and Soccer Ovals) Moores Road (near McAllister Road) Monbulk 3793

Mount Evelyn Yarra Hills Secondary School Oval

Bounded by Old Hereford Road, Mikado Road and Burdap Drive (Reserve access Road) Mount Evelyn 3796

Seville Seville Recreation Reserve Northern Oval 20-28 Monbulk - Seville Rd, Seville 3139

Upwey Recreation Reserve (Oval)Alexander Ave (opposite Austral Ave) entry also via Chosen Ave Upwey 3158

Upwey Dandenong Ranges Community Cultural Centre 'Burrinja' (Rear Car Park)

Corner Glenfern Road and Matson Drive Upwey 3158

Wandin North Wandin North Reserve (Oval) Corner Clegg Road and Warburton

Highway Wandin North 3139

Warburton Warburton Recreation Reserve (Oval) 3455 Warburton Highway Warburton 3799

Woori Yallock Woori Yallock Recreation Reserve (Oval)

Healesville-Koo Wee Rup Road opposite Nester Road Woori Yallock 3139

Yarra Glen Yarra Valley Racing Centre Yarra Glen Armstrong Grove Yarra Glen 3775Yarra Junction Recreation Reserve (Oval) Park Road (off Warburton Highway)

Yarra Junction 3797

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There are three (3) Community Fire Refuge (CFR) locations within Yarra Ranges

Township Location AddressEast Warburton

Millwarra Primary School. E Warb Campus

Woods Point Rd East Warburton

Ferny Creek Ferny Creek Primary School School Rd Ferny Creek

Millgrove Wesburn/Millgrove CFA Fire Station Warburton Highway, Millgrove

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17.3 Appendix 3 Facilities used in EmergenciesThis information is stored on Crisisworks. For further information contact Yarra Ranges Emergency Management team:

Email: [email protected] 1300 368 333.

17.4 Appendix 4 Council ResourcesThis information is stored on Crisisworks. For further information contact Yarra Ranges Emergency Management team:

Email: [email protected] 1300 368 333.

17.5 Appendix 5 Suppliers

This information is stored on Crisisworks. For further information contact Yarra Ranges Emergency Management team:

Email: [email protected] 1300 368 333.

17.6 Appendix 6 Vulnerable Facilities

This information is stored on Crisisworks. For further information contact Yarra Ranges Emergency Management team:

Email: [email protected] 1300 368 333.

17.7 Appendix 7 Contact DirectoryThis information is stored on Crisisworks. For further information contact Yarra Ranges Emergency Management team:

Email: [email protected] 1300 368 333.

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17.8 Appendix 8 Municipal Maps

Map Title1 Geographic Characteristics2 Natural and other Significant Features3 Socio-Economic Disadvantage4 Emergency Event History5 Bushfire Management Overlay (BMO)6 Victorian Fire Risk Register (VFRR)7 Modelled Flood Extent

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