Redesigning Healthcare: Charting

the Course66th Annual Fall

Conference 

The Inn at St. John's44045 Five Mile RoadPlymouth, MI 48170

 October 28 & 29, 2019

Click Here to Register

Greetings! The fall conference committee is excited to announce the details for the 66th annual HFMA MI Chapters Fall Conference. This year's Fall Conference courses are designed to spotlight current pressures on the

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healthcare industry At this conference, we hope you will gather knowledge and also build connections as you learn. We also welcome participants from Midwest Chapter of American College of Healthcare Executive (MCACHE) and our student members. Our sincere THANKS to our valued Platinum sponsors for making this conference possible.

Platinum Partners

Monday, October 28, 2019

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9:00 AM - 10:00 AM - Registration, Continental Breakfast and Vendor Exhibits

10:00 AM - 10:15 AM – WelcomeAll HFMA Michigan Chapter Presidents

Bill Bollinger – Eastern Michigan Chapter Rick Reid - Western Michigan Chapter Mark Kato- Great Lakes Chapter

10:15 AM - 11:30 AM – Keynote Presentation Redesigning Healthcare: Charting the Course

Speaker: Joshua C Rubin - To read the Speaker’s bio, please click here.

11:30 AM - 11:45 AM - Vendor Exhibits & Break with Snacks

11:45 AM - 1:00 PM Concurrent Session I 1A- Steps to Successful Collections at POS and BeyondNobody wants to owe money. This presentation teaches the audience how to achieve better results for collecting at the point of sales and beyond, using patient-centric techniques and nine simple steps for successful collections.

Attendees will participate in some discussion while learning step-by-step tips including: • Identifying and verifying the right party contact (patient) • Identifying yourself and organization • Giving the proper disclosures • Requesting payments in full • Listening to the patient • Identifying the problem • Providing the solution • Closing the deal • Documenting your efforts

Attendees will gain a better understanding of how to improve collections and recovery while maintaining a positive patient experience.

Speaker: Melissa Plunkey - To read the Speaker’s bio, please click here.

1B - Keys for Success in Value Based ProgramsValue-based programs vary widely, but there are key themes to compliant operational and operational success that are consistent across all.

Key Objectives: • Discuss keys for operational and clinical success • Fair Market Value Considerations • Compliance Considerations • Commercial reasonableness considerations

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Speaker: Christopher Marrs - To read the Speaker’s bio, please click here.

1C - The Psychology of Choice in Patient Payments: Better Change in Consumers and Providers is KeyIn an era of HDHPs, research shows providers need to change their mindset around payment plans for patients - and how to drive patient behavior to successfully resolve accounts. Attendees will gain strategies for improving patient financial engagement.

Key Objectives: • Attendees will be able to better understand how the psychology of choice affects how

patients view the cost of health and more effectively engage patients in resolving their accounts

• Attendees will be able to gain strategies to engage with patients in a way that increases collections, reduces bad debt, and leaves patients feeling empowered

• Attendees will be able to articulate the benefits of increased flexibility in how patients pay for their healthcare costs as part of a patient-friendly billing strategy

Speaker: Mark Spinner - To read the Speaker’s bio, please click here.

1D - Taxes for Non-Profit Hospitals, Including Updates to Unclaimed PropertyThis session will provide an overview of Taxes for Non- Profit Hospitals, including the impact of the Tax Cuts and Jobs Act (federal tax reform), state taxes on UBTI and sales taxes, employer taxes and property taxes. An update of the latest audit issues and regulatory changes in unclaimed property will also be provided.

Key Objectives: • Understand the federal income tax regime after TCJA • Review key state and local taxation attributes for non-profit hospitals • Learn about the latest audit issues and regulatory changes in the area of unclaimed property

Speaker: Lynn A. Gandhi - To read the Speaker’s bio, please click here.

1:00 PM - 1:45 PM Vendor Exhibits & Lunch

1:45 PM - 3:15 PM – General Panel Discussion 1 Health Plan Site of Care Policies: National Landscape and Trends Panel This presentation/panel will overview various health plan/payer policies on directing healthcare services into lower cost settings. The presentation will include a panel of health plan and health system stakeholders.

This session will address the following questions:• What is driving site of care policies? • Which markets and payers are leading the charge? • What service lines are primarily impacted? • Where are these policies headed? • What should providers/health systems do?

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Panelist: Phillip Lieffers, Dr. Lisa SivellModerator: Kevin McDermott - To read the Moderator and Panelists’ bio, please click here.

3:15 PM - 3:30 PM Vendor Exhibits

3:30 PM - 5:00 PM – General Panel Discussion IITransitioning Performance Risk from Payer to ProviderThis expert panel will discuss Critical Elements to Consider When Transitioning Risk from Payer to Provider

Speakers: Paul Clippinger, Paul Harkaway, Amy Vandecar Moderator: Richard P. O'Donnell

To read the Moderator and Panelists’ bio, please click here.

5:00 PM - 5:30 PM - Hospitality Time - Cocktails & Hors D'ouvres & Vendor Exhibits

Tuesday, October 29, 2019 7:00 AM - 8:00 AM - Registration, Breakfast and Vendor Exhibits

8:00 AM - 9:15 AM – General SessionHow to Manage Change in The Age of DisruptionIn this quickly changing landscape of business, industries are being disrupted by technology, AI, and massive change on many levels. Companies like Uber, Amazon, Google are transforming the way we do business and manage our organizations. We must develop the ability to manage the changes that are affecting us, or we will simply be left behind. In this powerful program, Adam teaches the most important area to manage first, our mindset, beliefs, and how we will approach change itself. Old philosophies, outdated leadership models, and historic mindsets don't work anymore. You can't approach new challenges with old models and mindsets. If we are going to stay ahead of the tidal wave of change and disruption, it will require us to change internally first.

In this session, your attendees will be given: • The (5) Challenges every Organization must Master• The (3) Tests every organization needs to pass: The test of Technology, the test of Change, the

test of Talent Management • Training & Development of the Future • How to Re-Define Management • How to develop more influence • Organizational Shifts: Re-Defining Management, Developing Influential Leaders,

Organizational Culture • Disruption: How to respond to disruptive changes • The 3 most powerful things that cause resistance to change • Mindset & Belief: How to develop the right mindset and belief system about change • The 3 levels of life that affect how we embrace change • 4 seasons: How to master the 4 seasons of business life that bring change • Consumption vs. Creation and how to focus on only one • The 3 things that should never change, regardless of the changes happening around us

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Speaker: Adam White - To read the Speaker’s bio, please click here.

9:15 AM - 9:30 AM - Vendor Exhibits and Break

9:30 AM - 10:45 AM- Concurrent Session II2A - Translating Health Policy to Added Revenue and Other GoalsWith the rapidly evolving regulatory changes impacting issues such as the 340B program, site neutrality, and professional fee reimbursement, how do I follow these changes and apply them in a strategic manner to my organization's benefit? This presentation will provide information on various regulatory and statutory changes to allow attendees to better understand how these changes can be practically applied within their organization.

Key Objectives: • What is the current state of site neutral payment, value-based payment reform, the 340B

program, and leveling changes? • What changes are likely in the future from Congress and CMS?

Speaker: Tiana Korley - To read the Speaker’s bio, please click here.

2B - Better Care Management and Lower Costs: Solving for Social determinantsThe shift to value-based care puts more pressure on providers to improve outcomes and reduce the cost of care. However, research shows that more than 80% of health outcomes are unrelated to medical care. Instead, they are attributable to outside social and economic forces, such as housing, education, unemployment, low income, transportation, access to green space, loneliness, inequality and other non-medical factors. Considering 68% of patients have at least one social determinant challenge, clinical data can only go so far to improve health outcomes and reduce the costs associated with more complicated health conditions, no-shows and readmissions. Attendees of this session will learn how to include patient-centered engagement strategies based on social determinants of health to fill the 80% gap in caring for the entire patient.

Key Objectives: The costs of preventable health events that are driven by socio-economic characteristics of your

patients How to incorporate solutions for social determinants into your care management strategies Success stories about healthcare organizations that are recognizing real cost reductions by using

the patient-centered approach of identifying and addressing social determinants of health

Speaker: Mindy Pankoke - To read the Speaker’s bio, please click here.

2C - Introduction to Population Health ManagementIntroduction to the concepts and application of population health management.

Key Objectives: U.S. economics are driving changes in healthcare reimbursement towards value-based care Population health management as a construct to address these changes

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Speaker: Christina Wong - To read the Speaker’s bio, please click here.

2D - Hidden Vulnerabilities in Cloud-Based ApplicationsCloud applications, offered as a portal, Saas (software as a service) or just web sites with functionality can be very convenient to get a job done but they can also create new vulnerabilities for your enterprise's confidential information, systems or even cash.

Know what questions to ask and what to look for in a secure solution - Controls are not always enough Access controls may not be enough Secure file exchanges may not be enough What to ask when evaluating solutions Who can help you assess the vulnerabilities?

Speaker: Christy Wheaton - To read the Speaker’s bio, please click here.

10:45 AM - 11:00 AM - Vendor Exhibits & Break

11:00 AM - 12:15 PM – Concurrent Session III3A - Best Defense is a Good Offense: A Clinical Focus on Medical NecessityDenials Management has become a significant factor in today's healthcare landscape impacting the decision-making healthcare providers are facing in daily operations. By exploring national trends and analyzing denials statistics, best practices are being identified across the country. This presentation dives into the clinical approach to denials management. Through the evaluation of Rev Cycle, OP CDl's impact on short stay patients, physician involvement with appeals, and optimal workflows/strategies to prevent denials, organizations can identify top barriers and establish a high performing denials management program.

Key Objectives: • Statistics on Denials Management Today Explore national trends • Best Defense is a Good Offense:

o A Clinical Focus on Medical Necessity Denials Recognize the clinical contribution to the Rev Cycle

o How can outpatient Clinical Documentation Improvement (CDI) programs support short patient stays

o Physician Involvement with Appeals Process Optimal Workflows to Prevent Denials Review of strategies for keeping the payers in-check

• Identify top barriers to address when establishing a high performing Denials Management program - Provide listeners with a checklist of future considerations

• Claro Healthcare Case Study on Best Practice

Speakers: Aldo Gabriele, Gregory McDaniel, Barbara Vandegrift - To read the Speakers’ bio, please click here.

3B - Improve Patient Care and Manage Medicare Risk in a Collaborative ACOThe presenter will describe how participating in a Medicare Shared Savings Program (MSSP) Accountable Care Organization (ACO) is helping hospitals, clinics and providers meet patient needs

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and avoid negative Medicare Reimbursement impacts that are looming. Strategies that will result in success in the MSSP that use nurses to manage population health will be described. The Medicare ACO Pathways program will be reviewed and opportunities to participate will be described.

Key Objectives: • Review key population health strategies to find success in Medicare Shared Savings Program

(MSSP). • Understand that Medicare reimbursement for hospitals and providers will decrease under

fee-for-service and that participating in accountable care payment models like ACOs can mitigate this impact as well as improve patient care.

• Recognize steps hospitals can take now to participate in the MSSP through a collaborative ACO and understand requirements and key dates.

Speaker: David Latzer - To read the Speaker’s bio, please click here.

3C - Trends in the Physician Practice M&A MarketIn recent years, one of the most active segments of the healthcare M&A market has been physician practices selling to strategic consolidators (other practices, health systems, payers, etc.) and raising private equity capital. Coker Capital Advisors has been one of the most active healthcare M&A advisors in working with practices across specialties (e.g. dermatology, GI, radiology, urology, ENT, orthopedics and others).

In this presentation, we will review the major trends and themes that are driving this activity, share our perspective on why practices are evaluating alternatives, review recent transactions, discuss economic / valuation considerations, review active buyers and investors, and other related themes, issues and considerations. Key Objectives: •Understanding the drivers of physician practice consolidation •Review of specialties and their relative level of activity and consolidation •Perspectives on the go forward governance profile for practices •Understanding of the go-forward economic (e.g. compensation adjustments, proceeds, etc.) profile of transactions •Overview of the consolidators and themes driving investments and acquisitions •Review of the clinical impact on practices selling and raising private equity

Speaker: James Heidbreder - To read the Speaker’s bio, please click here.

3D - Use Lean to go from Red to BlackWhat is lean and how can it help turn us from red to black? Through storytelling and images the speaker will convey the value of understanding the process, who the process impacts, as well as identifying constraints, and non-valued added steps. The discussion begins by understanding what a process is followed by the discussion of eliminating waste. Eight types of waste are typically used to provide a category when identifying non-value-added steps.

These compelling stories set the stage for individuals to look at their processes and begin to ask the following questions:

• How often do our finance and accounting colleagues struggle to meet deadlines?

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• Are all management reports used for steering the business? • What is done with all the data and reports that are distributed? • Are all invoices always processed correctly the first time? • Is this true, as financial professional, I am never asked to enter the same information

multiple times?• Does the team have time to work on innovative projects? • Is our forecasting process integrated in our reporting?

Lean is not a project; lean is a way to focus on creating value for the customer. As Henry Ford stated, "Don't find fault. Find a remedy." Creating value for the customer occurs when the following factors happen: the customer is willing to pay for it, the product or service transforms in form or function, and is delivered at the right time.

Speaker: Johanna Evans - To read the Speaker’s bio, please click here.

12:15 PM - 1:15 PM - Lunch and Vendor Exhibits

1:15 PM - 2:30 PM- General Session Career Development

Speaker: Callie Christensen - To read the Speaker’s bio, please click here.

2:30 PM - 3:00 PM - Vendor Exhibits & Break & Giveaways

3:00 PM - 4:30 PM – General Panel Discussion IIILeadership / C Suite DiscussionInsights from local healthcare leaders on current issues facing their organizations.

Moderator: Brent McDonald

Panelists: Benjamin Carter, Shon Dwyer, Kris Kurtz, Gregory R Lane

To read the Moderator and Panelists’ bio, please click here.

General Information

• Business casual attire is appropriate for the entire conference• A total of 14 CPE credits could be earned• Vendor Exhibits• No refunds given for cancelled reservations after October 14,2019 • Questions? Contact: Maureen Smith msmith.emchfma@outlook.com• You may pay by credit card using Cvent • Those who register and pay before October 14, 2019 will qualify for express check-in

which means no waiting in line.

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Room Registration at the Inn at St. John's (discount rate)A special room rate of $165 is available for conference attendees at the Inn at St. John's.

Click on the link below to make your reservations. http://bookings.ihotelier.com/bookings.jsp?groupID=2114233&hotelID=6153

Group Code: HF102719A

You will then select the dates of your stay and will then be prompted to select your room type. The group access code must be entered to receive the group rate. Reservations must be cancelled by 4 pm day of arrival to avoid penalty of one-night room & tax.

To make reservations over the phone, please contact the hotel at (734) 414-0600 and reference the group name HFMA Fall Conference.

Make your reservations early, price guaranteed through October 14, 2019 only. After this date, the remaining rooms will be released.

Fees: Fall Conference - Both Days

1. HFMA and/or MCACHE Member - $315

2. HFMA Platinum Sponsor - Complimentary

3. HFMA Student - $200

4. Non HFMA Member - $365

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Fall Conference One Day Fees

1. HFMA and/or MCACHE Member- $215

2. HFMA Platinum Sponsor -Complimentary

3. HFMA Student Member - 100

4. Non HFMA Member - $265

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MCACHE Members -

1. 1 Panel - $100

1. 2 Panels - $170

1. 3 Panels - $200

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Exhibitor (Vendor) Fees

1. Fall Conference Vendor Booth (includes 2 complimentary registrations) - $850

Speaker

1. Fall Conference Speaker - Complimentary

Conference Registration InformationClick Here to Register Online

You can pay by credit card on the event website registration page or mail your check to:

HFMA Fall ConferenceAttn: Maureen Smith, Administrative Assistant16885 Lochmoor Cr. E.Northville, MI 48168

Any questions, please contact Maureen Smith, msmith.emchfma@outlook.comor (248) 798-3841.

SAVE THE DATE

67th HFMA & MCACHE FALL CONFERENCE

The Inn at St. John's44045 Five Mile RoadPlymouth, MI 48170

 October 19 thru October 20, 2020

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