Web 2.0 Services: A Rich Toolbox for Information Professionals
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17-Oct-2014 -
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Web 2.0 Services: A Rich Toolbox for Information Professionals
Mihir [email protected]
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Web circa 1995
• Content publishers– Portals – Yahoo!, AOL– Websites and homepages
• Finding content– Search engines – AltaVista, Ask Jeeves– Directory services – Yahoo!, Lycos
• One way traffic from information providers to viewers
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What the Web does: Help connect people to information and other
people• People are not just information
consumers but also information producers
• People are social• People want open access to information
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Web 2.0: An Interactive and Social Web
• Open– Provide open access to information
• Social– Develop, recognize and utilize connections
between people
• Participatory– User contributed content
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… but so were parts of the older Web!
• Amazon.com product reviews• eBay feedback system• Commenting features on web sites
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Web 2.0 uses better tools…
• Open interfaces make the Internet a platform– Maps – Google Maps– Metadata – Amazon.com, IMDB– Site APIs – eBay
• RSS (Really Simple Syndication)• XML (eXtensible Markup Language)• JavaScript client side scripting
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… to develop better services!Application Web 1.0 Web 2.0
Photo sharing Yahoo! Photos Flickr, Picasa, Facebook Photos
Music / content distribution
mp3.com iTunes, Pandora, Joost
Reference Britannica Online Wikipedia
Library management Custom databases Facebook Books iRead, Librarything.com
Personal pages Personal websites Blogging
Event planning-RSVP Evite/ Email invites Upcoming.org, Facebook Events
Content management/ publication
Custom websites Drupal
Content classification systems
Taxonomy-based - Yahoo! directory
Tagging – Flickr, del.icio.us
Bookmarking Browser bookmarks del.icio.us, Digg.com
Citation databases Procite, EndNote bibsonomy.org
and many more…
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How are these services better?
• Easy to set up, easy to learn, easy to use• Customizable, adapt to user needs• Open access, often open source• Fun to use!
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How you can use Web 2.0: Publish!
• Blog is an easy-to-use publication medium– Reverse chronological posts– Can include text, images, multimedia– Can be tagged by topic, author, and other metadata
• What can you use it for? – Organization wide news and announcements– Industry news updates– Training materials– .. blogs are flexible, use your imagination!
• How?– Blog sites: Blogger, LiveJournal, Typepad– Blogging software: MovableType, WordPress
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How you can use Web 2.0: Share!
• Share your recommendations– Bookmarking – del.icio.us– Bibliography – bibsonomy.org– Bookshelves – librarything.com
• Set up collections, then share!– Photos – Flickr, Picasaweb– Videos – Youtube
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How you can use Web 2.0: Collaborate!
• Set up your own wiki– Wiki hosting sites– Wiki software – MediaWiki, TikiWiki
• Collaborate online– Google Apps– Google Calendar
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What others have done
• Wikis for research collaboration• Facebook Causes• Google Maps + US Elections• Google Maps to show real-time updates
of natural disasters– Hurricane Katrina– San Diego fires
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Web 2.0 is not a panacea
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Topic Issue Strategies for resolution
Lack of permanence
Most of Web 2.0 is new and evolving
Tools you use today may not exist tomorrow
Use popular tools backed by a strong user community
Set up archival practices
PrivacyInadvertent sharing of private information
Implement a clear and consistent privacy practice
Set user expectations of privacy
Reliability of sources
User contributed content not a substitute for a primary source
Rely on primary sources
Create user awareness about relative merits of different sources
CopyrightContent contributors may not hold/ assert copyright
Be aware of online copyright issues and follow best practices