We Work For You, Not The Lenders - BRAND GUIDELINES · 2019. 6. 13. · The Mortgage Centre: Brand...
Transcript of We Work For You, Not The Lenders - BRAND GUIDELINES · 2019. 6. 13. · The Mortgage Centre: Brand...
Promoting yourself locally while preserving a strong national brand.
BRAND GUIDELINES
1The Mortgage Centre: Brand Guidelines
INTRODUCTION
To help preserve the integrity of our national brand so it can efficiently generate trust and drive consumers to local Mortgage Professionals, we’ve developed the following Brand Guidelines.
As we said, consistency is the key. Every piece of advertising and marketing must follow clearly defined rules and standards to maintain our brand identity and professional image.
The goal is to give the members of our network the freedom to market and promote their local businesses effectively, while still maintaining brand consistency for our overall franchise network.
We ask that you follow each of these guidelines very carefully to ensure the new brand works as hard as possible for you.
REMINDER: EACH BROKER OWNER IS RESPONSIBLE FOR ALL COMPLIANCE AND GOVERNANCE REQUIREMENTS BEING MET IN ALL ACTIVITIES UNDERTAKEN.
TABLE OF CONTENTS
BRAND IDENTITY 2
ADVERTISING APPROVALS 6
REQUIRED ELEMENTS 7
LOGO AND THEME LINE 8
BRAND COLOURS 12
TYPOGRAPHY 13
DIRECTORY ADS 14
SIGNAGE 15
BUSINESS CARDS 17
OUTDOOR ADVERTISING 18
WEBSITES 19
SOCIAL MEDIA 21
The Mortgage Centre: Brand Guidelines 2
We work for you, not the lenders.
Susie works for you, not the lenders.
Promoting yourself locally while preserving a strong national brand.
The Mortgage Centre brand is based on thorough consumer research and extensive market analysis. It recognizes and responds to evolving consumer needs and concerns to make a more relevant connection with today’s consumers.
Today’s consumers are looking for brands that help them simplify life and save time, so our brand material emphasizes how Mortgage Professionals take care of everything so getting the best deal on a mortgage is easy and relaxed.
Consumers want to feel rooted in their own community; they want to deal with Julie down the street. So our theme line and marketing material can be personalized to focus attention on local Mortgage Professionals and their unique relationship with customers.
LOGOOur logo has a warm, more personal feeling and hints at the end benefit of home ownership. The icon suggests a row of houses, a classic white picket fence and a stylized “M” for Mortgage Centre.
THEME LINEOur theme line identifies how we’re different from key competitors. It implies a personal relationship with the customer, a focus on customer needs and the ability to provide unbiased advice.
PERSONALIZATIONThe innovative ability to personalize the theme line helps encourage a one-to-one relationship between Mortgage Professionals and consumers.
THE MORTGAGE CENTRE LOGO
PERSONALIZED LOGO
BRAND IDENTITY
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3The Mortgage Centre: Brand Guidelines
BRAND VISUALS
PHOTOGRAPHY
Our advertising and marketing materials demonstrate our unique benefits
for today’s consumers. They feature customer-focused photographs with
soft colours and relaxed situations to convey warmth, comfort, simplicity
and a total lack of stress.
PROFESSIONAL-CLIENT RELATIONSHIP
Echoing the theme line, the headlines on most communications contain
the word “centred” to reinforce the importance of clients to the Mortgage
Professional.
On many pieces, photos of the Mortgage Professional have been
accommodated to further emphasize that this is a relationship between
two people, rather than a client and a company (this underlines the
importance of Mortgage Professionals having a high quality colour
photograph ready for use!).
Incorporating photography with the elliptical is advised to enhance the established brand elements and create a modern, fresh feel to print and digital media.
Use of diverse ethnicites in photography highlights our commitment to catering for all cultural and social demographics.
This local magazine ad is personalized because it
was placed by an individual Mortgage Professional.
The Mortgage Centre: Brand Guidelines 4
These ads don’t use the personalized theme line because they’re for an office with several Mortgage Professionals.
National brands help establish trust and professionalism.
YOU MAY BE WONDERING:
“Why bother having a national brand at all when local Mortgage Professionals are so important?”
The answer lies in consumer psychology and the steps involved in converting consumers to prospects and finally to customers.
While consumers want a local connection, they place great trust in established
national brands. They value the consistency, professionalism and security of
dealing with a large, well-known organization - especially for something as major
as their mortgage. National brand names are familiar to them. They know that
in most cases they can trust big national companies. So when consumers are
scanning the Yellow Pages, surfing the Internet or considering names their realtor
gave them, they’re more inclined to go with someone associated with a big, secure
organization. But that doesn’t mean they want to deal with a big organization
- they want to deal with a friendly local person who’s associated with a big
organization.
The sign Canadians will be seeing on hundreds of storefront locations from coast to coast.
5The Mortgage Centre: Brand Guidelines
Preserving a strong national brandhas direct benefits to Mortgage Professionals.
AS WE SAID:
Our new brand not only attracts and reassures consumers with a professional, consistent look, it
also accommodates personalization to encourage consumers to build a closer relationship with
their local Mortgage Professional. For this process to work effectively, the brand MUST remain
consistent and professionally-executed. The further we stray from the recognizable brand, the
less valuable that brand is to consumers and the less they’ll respond to it.
THEREFORE, IT’S VERY IMPORTANT TO REMAIN TRUE TO THE BRAND:
The logo and theme line - being our signature and main value proposition - must not be altered in any way.
To ensure the logo is easily recognizable by consumers, it must appear in the correct colours with all elements
correctly positioned and with space around it so it stands out.
The Mortgage Centre: Brand Guidelines 6
Photo
Talk to your mortgage professional today!
The Mortgage Centre is Centred on You™
At The Mortgage Centre, we’ll evaluate your needs and goals and formulate a strategy specifically
designed to meet your requirements. We understand that mortgages aren’t a one size fits all
proposition. Leveraging established relationships with our lending partners, we’re able to factor in a
number of lifestyle and financial variables to search for a mortgage that’s exactly right for you.
Each Mortgage Centre office is independently owned and operated.
Mortgage Sample Ltd
000 Sample Rd, Sampletown, Prov 1B 2C3 00 000 0000
website.ca
Talk to your mortgage professional today!
Contact Joe Sample at 000 000 0000
The Mortgage Centre is Centred on You™
At The Mortgage Centre, we’ll evaluate your needs and goals and formulate a strategy specifically
designed to meet your requirements. We understand that mortgages aren’t a one size fits all
proposition. Leveraging established relationships with our lending partners, we’re able to factor in a
number of lifestyle and financial variables to search for a mortgage that’s exactly right for you.
ADVERTISING APPROVALS
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There are two types of advertising within The Mortgage Centre network:
STANDARD ADVERTISING
If you use an ad ‘as is’ from The Mortgage Centre Intranet
(www.mymortgagecentre.com), Marketing section, this is considered Standard
Advertising. STANDARD ADVERTISING DOES NOT REQUIRE APPROVAL BY THE
MORTGAGE CENTRE HEAD OFFICE.
NON-STANDARD ADVERTISING
If you create your own advertising or marketing materials, this is considered
Nonstandard Advertising. NON-STANDARD ADVERTISING REQUIRES APPROVAL BY
YOUR FRANCHISE OWNER.
Under no circumstances can non-standard materials be placed, published or delivered without the express consent of the Franchise Owner.
Aside from helping achieve a consistent, professional image, this approval process
helps ensure all advertising is ethical, factual and non defamatory towards any
competitor or lender.
The Mortgage Centre Head Office reserves the right to ask for corporate actions on
non-standard ads, where it feels this is necessary. Further The Mortgage Centre Head
Office has the final say on any advertising dispute that may arise.
You are more than your mortgage
As one of Canada’s longest established national broker networks, The Mortgage Centre has earned the reputation of being a
quality driven organization. Our success is
attributed to our loyal and professional network of franchise owners and agents.
Our strength is in
our people and their commitment to us further reinforces our value proposition and is the main reason why
we remain at the top of a competitive Mortgage Brokerage industry.
Talk to your mortgage professional today!
Contact Brian Medlow at 403 200 7334
Mortgage Select Ltd
384–16 Midlake Blvd. S.E. Calgary, AB T2X 2X7 403 250 0904
brokerwebsite.ca
Each Mortgage Centre office is independently owned and operated. Franchise / Brokerage licence: 938-876-9842
These are examples of the standard advertisements you can create using the Mortgage Centre Intranet.
7The Mortgage Centre: Brand Guidelines
REQUIRED ELEMENTS
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Current and correct Mortgage Centre logo (see Logo and Theme Line), must be at
least 50% of a co-brand logo if used.
Franchise company name (i.e. ABC Mortgages Inc.)
Franchise approved location address
Telephone number
The tagline, “Each Mortgage Centre office is independently owned and operated.”
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Addresses and Phone Numbers
AS SPECIFIED IN REQUIRED ELEMENTS, THE REGISTERED FRANCHISE ADDRESS
MUST ALWAYS APPEAR ON BUSINESS CARDS, ADVERTISING AND MARKETING
MATERIALS, AND PROMOTIONAL ITEMS.
This is true even if a different Additional Franchise or Branch local address is also
included on the piece. In order to advertise a local address, the Franchise Owner must
apply and receive The Mortgage Centre approval for an additional Franchise or Branch.
Local phone numbers are to be used on an exception basis - only if a Mortgage
Professional happens to work outside the market area of the Franchise. To have a local
phone number approved, Franchise Owners should contact their RVP with complete
details.
The Mortgage Centre: Brand Guidelines
LOGO AND THEME LINE
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All marketing, advertising, promotional materials - including business cards, signage and stationery - must include the CURRENT Mortgage Centre logo.
As outlined below, the logo must be used intact, without modification,
rearrangement, addition or deletion.
CORRECT USE
The logo must be used with the correct colours and in the correct format. To
maximize the full power of our brand, we strongly recommend that the theme line,
“We work for you, not the lenders.” be used with the logo wherever possible. If
used with a co-brand logo:
THE MORTGAGE CENTRE LOGO MUST BE AT LEAST 50% OF THE SIZE.
FOR MAXIMUM FLEXIBILITY, TWO LOGO FORMATS ARE AVAILABLE:
Horizontal Stacked
We work for you, not the lenders.
The mortgage centre logo - one colour options
We work for you, not the lenders.
We work for you, not the lenders.
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WHERE THE LOGO IS USED AGAINST A COLOUR OR GRAPHIC, IT’S
NECESSARY TO MAINTAIN GOOD CONTRAST BETWEEN THE LOGO
AND THE BACKGROUND TO ENSURE READABILITY.
The Mortgage Centre is Centred on YouAt The Mortgage Centre, we’ll evaluate your needs and goals and formulate a strategy specifically designed to meet your requirements. We understand that mortgages aren’t a one size fits all proposition. Leveraging established relationships with our lending partners, we’re able to factor in a number of lifestyle and financial variables to search for a mortgage that’s exactly right for you.
Talk to your mortgage professional today!Contact Brian Medlow at 403 200 7334
Mortgage Select Ltd 384–16 Midlake Blvd. S.E. Calgary, AB T2X 2X7 403 250 0904
brokerwebsite.ca
Each Mortgage Centre office is independently owned and operated. Franchise / Brokerage licence: 938-876-9842
The Mortgage Centre logo on a graphic background
THE CAP HEIGHT OF THE LOGO AND DENOTES THE PROTECTED SPACE REQUIRED AROUND THE LOGO AND THEME LINE =
INCORRECT USETo preserve the integrity of our brand, do not
modify or distort the proportions, colours,
typefaces or elements of the logo and theme line.
The Mortgage Centre
Distorted proportions
Rearranged elements and size relationships
Altered colours
Changed typefaces
9The Mortgage Centre: Brand Guidelines
TO ENSURE THE THEME LINE IS ONLY CUSTOMIZED IN AN
APPROPRIATE MANNER, WE ASK THAT YOU FOLLOW THESE
GUIDELINES CAREFULLY.
The theme line can be personalized as follows:
(YOUR FIRST NAME) works for you, not the lenders.
For use of alternative theme lines, please consult The Mortgage Centre Head Office.
Here are two examples of how not to personalize it. Both of these examples are Incorrect:
Susie Wentz works for you, not the lenders.
Ms. Wentz works for you, not the lenders.
The personalized theme line should only be used on
communications pieces that relate to YOU alone.
This would include such pieces as:
Business Card
Personal Brochure
Appointment Notice
Renewal Brochure
Stationery that will be used by other Mortgage
Professionals.
Yellow Pages ads for offices that include more
than one Mortgage Professional.
Print ads for offices that include more than one
Mortgage Professional.
DO NOT CUSTOMIZE THE THEME LINE ON SUCH
PIECES AS:
Personalization of the Theme LineTO REINFORCE THE IMPORTANCE OF DEVELOPING A PERSONAL RELATIONSHIP WITH MORTGAGE PROFESSIONALS, AND TO
DEMONSTRATE THE MORTGAGE CENTRE’S STRONG LOCAL PRESENCE, THE THEME LINE IS CUSTOMIZABLE TO INCLUDE THE
MORTGAGE PROFESSIONAL’S NAME.
The Mortgage Centre: Brand Guidelines11
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BRAND COLOURS
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The Mortgage Centre Brand Colours
TO MAINTAIN BRAND CONSISTENCY WE USE A SET OF 4 COLOURS, THESE
MUST ALWAYS BE THE PRIMARY COLOURS IN ANY COLLATERAL PRODUCED.
The colours emphasize the brand characteristics and ensure that The Mortgage
Centre keeps its integrity and remains positioned as a key player in the mortgage
industry.
THE MORTGAGE CENTRE REDPantone: PMS 032
RGB: 239R 65G 53B
CMYK: 90M 86Y
THE MORTGAGE CENTRE SLATEPantone: PMS 5405
RGB: 59R 110G 143B
CMYK: 58C 17M 46K
BLACK
100K
LIGHT BLUE HIGHLIGHTThe highlight is a 5% tint of The Mortgage Centre Slate.
The Mortgage Centre Red
The Mortgage Centre Slate
Black
The Mortgage Centre: Brand Guidelines
13The Mortgage Centre: Brand Guidelines
TYPOGRAPHY6
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz
1234567890
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz
1234567890
TRADE GOTHIC - ROMAN
TRADE GOTHIC - BOLD
THE TYPEFACE (OR FONT) USED FOR THE MORTGAGE
CENTRE BRAND MATERIALS IS ‘TRADE GOTHIC’.
A modern, easily-readable sans-serif font, this font will be
effective in a wide range of applications and sizes. Trade
Gothic is available in a number of weights from light to
bold as well as oblique (italic) and condensed versions.
The font used in the logotype for “The Mortgage Centre”
is Trade Gothic Bold. The theme line, “We work for you,
not the lenders.” uses Trade Gothic Roman with the word
“you” emphasized with the use of Trade Gothic Bold italic.
For some applications such as PowerPoint presentations
and web, where it is desirable to use a font available on
virtually all computers, the default should be Verdana.
Trade Gothic Bold
Trade Gothic Regular Trade Gothic Bold Italic
The Mortgage Centre: Brand Guidelines 14
The Mortgage Centre is Centred on You
At The Mortgage Centre, we’ll evaluate your needs and goals and formulate a strategy specifically designed to meet your
requirements. We understand that mortgages aren’t a one size fits all proposition. Leveraging established relationships with
our lending partners, we’re able to factor in a number of lifestyle and financial variables to search for a mortgage that’s exactly
right for you.
Talk to your mortgage professional today!
Contact Brian Medlow at 403 200 7334
Mortgage Select Ltd
384–16 Midlake Blvd. S.E. Calgary, AB T2X 2X7 403 250 0904
brokerwebsite.ca
Each Mortgage Centre office is independently owned and operated. Franchise / Brokerage licence: 938-876-9842
DIRECTORY ADS
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ADS IN TELEPHONE AND COMMUNITY DIRECTORIES ARE CONSIDERED ADVERTISING AND MARKETING; THEREFORE, THEY
MUST FOLLOW THESE BRAND GUIDELINES:
Where there is more than one franchise advertising in a directory, cooperative advertising is encouraged but not mandatory
Franchise Owners can only advertise in directories inside their own Franchise territory. Any advertising outside of the Franchise territory
must first be approved in writing by The Mortgage Centre Head Office.
Deviation from the graphics included in the Marketing Kit and/or the template must be approved in writing by The Mortgage Centre
Head Office.
The Mortgage Centre Head Office reserves the right to request corrective actions to be taken where it feels this is necessary.
Further The Mortgage Centre Head Office has the final say on any disputes that arise between franchises.
Online yellow page ads are now allowed for the majority of franchises.
You are more than your mortgage
When choosing a mortgage, you want advice that you can count on. As one of Canada’s longest established national broker
networks, we’re dedicated to providing you with all the information you need to make a well-informed decision on your
mortgage financing needs. Our mortgage professionals update their knowledge of the current market trends, rates, and
regulations regularly, allowing them to provide you with sound guidance.
Talk to your mortgage professional today!
Contact Brian Medlow at 403 200 7334
Mortgage Select Ltd 384–16 Midlake Blvd. S.E. Calgary, AB T2X 2X7 403 250 0904
brokerwebsite.caEach Mortgage Centre office is independently owned and operated. Franchise / Brokerage licence: 938-876-9842 You are more than your mortgage
As one of Canada’s longest established national broker networks, The Mortgage Centre has earned the reputation of being a
quality driven organization. At The Mortgage Centre we’ll analyze your needs, shop the market for the best available deals,
then recommend the one that fits your needs best.
Talk to your mortgage professional today!
Contact Brian Medlow at 403 200 7334
Mortgage Select Ltd
384–16 Midlake Blvd. S.E. Calgary, AB T2X 2X7 403 250 0904
brokerwebsite.ca
Each Mortgage Centre office is independently owned and operated. Franchise / Brokerage licence: 938-876-9842
The Mortgage Centre: Brand Guidelines
SIGNAGE8
Signs may not be erected at any location other than that of the franchise, additional franchise,or approved branch.NOTE: Certain provinces may have additional regulatory requirements for
signage display.
The signage must be fabricated in the approved colours, either on white with backlit
neon or with customized illuminated channel lettering. This Is The Preferred Format For All Signage.
All signs must appear in one of two formats:
This alternate format is also acceptable
for signage applications and can be used
with or without the theme line.
This horizontal format, the size relationship between the logo
icon and the type has been specially altered for enhanced
impact and read-ability.
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Signage -preferred horizontal format - reverse on red backlit neon
Signage - preferred horizontal format - illuminated channel lettering
Signage - preferred horizontal format - full colour on white backlit neon
Vinyl Colour Specifications
FOR RED MATCH TO PANTONE 032:
Translucent Vinyl: Avery A9306-T
Option: A9324-T
(Light Tomato Red)
Opaque Vinyl: Avery A9306-O
Option: A8318-O
(Luminous Red)
FOR SLATE MATCH TO PANTONE 5405:
Translucent Vinyl: Avery A9047-T
(this matches Pantone 430
and is a medium grey)
Opaque Vinyl*: Avery A8520-O
(this is the closest match to Pantone 5405
but is only available as an opaque colour)
*In this case, the preference would be opaque vinyl for backlit signage, as in daylight conditions, it would match, although at night it will appear black.
The Mortgage Centre: Brand Guidelines
17The Mortgage Centre: Brand Guidelines
BUSINESS CARDS
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All business cards should be ordered through the franchise owner or manager.
This ensures they will be proofed for proper address and telephone
information, correct formatting of the card, proper use of The Mortgage
Centre logo, etc. Co-branded business cards are allowed.
Alternate business card styles can be viewed and ordered on The Mortgage Centre Intranet (www.mymortgagecentre.com), Marketing section
Or you can use the provided art files to have them printed by your local
printer. Like all advertising and marketing materials, all business cards
must include the required elements.
The Mortgage Centre: Brand Guidelines
We work for you, not the lenders.
As your biggest investment, your home can
be a tremendous impact on your future.
That’s why choosing the right mortgage is
so important. As an independent Mortgage
Agent/Broker at The Mortgage Centre, I
analyze your needs, capabilities and goals,
then I help you find the mortgage that offers
the best combination of rate, features and
flexibility. The result? You get a mortgage
that saves you money today and helps you
build financial security tomorrow.
Your future
centres on
your needs
Each Mortgage Centre office is independently owned and operated.
www.mortgagecentre.com
OUTDOOR ADVERTISING
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Outdoor advertising such as billboards, transit shelters and bus benches are allowable inside the Franchise territory. The Mortgage Centre Head Office
approval must be sought and received
prior to erecting signs outside of your
Franchise territory.
Relax, and let us get you a better deal
Each Mortgage Centre office is independently owned and operated.
www.mortgagecentre.com
We work for you, not the lenders.
Each Mortgage Centre office is independently o
wned and operated.
www.mortgagecentre.com
Relax, an
d let us ge
t
you a bette
r deal
We’ll have Canada’s le
ading lenders compete for
your mortgage, then we’ll provide unbiased advice
so you get the mortgage that’s right for yo
u!We work for yo
u, not the lenders.
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19The Mortgage Centre: Brand Guidelines
WEBSITES13
One way The Mortgage Centre helps generate leads for our network is by providing all Mortgage Centre Franchise offices and Mortgage Professionals with personalized websites.
We offer a number of template options for you to choose from.
All our website templates allow you to include your own content and images in addition
to the pre-populated content and special features such as calculators the come as
standard.
All our templates are ‘responsive’ - in other words they scale up and down to view perfectly on all major devices
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In addition, Franchises and Mortgage Professionals are free to develop their own websites, as long as they are correctly branded
and include all the Required Elements.It is the responsibility of Franchise Owners and Mortgage Professionals to ensure that mortgage applications received
via websites remain secure and comply with PIPEDA and current Mortgage Centre security standards.
Note: All required elements laid out in these guidelines must be
Prominently displayed on the website home page.
All aforementioned branding guidelines, including
co-branding rules, apply to any site that utilizes
an approved Mortgage Centre logo, whether in
conjunction with another franchise logo or on its own.
(Elsewhere in the marketing guidelines we state that
in all marketing only officially approved logos may be
used, and that they are not to be altered in any way.)
The franchise registered company name or DBA
name is to be prominently displayed on the website
homepage.
The Mortgage Centre approved franchise location
address is to be prominently displayed on the website
homepage.
The Mortgage Centre: Brand Guidelines
The Mortgage Centre: Brand Guidelines
SOCIAL MEDIA
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WHAT YOU SHOULD DO WHAT YOU SHOULD NEVER DISCLOSE
Protect the brand, protect yourself.
Disclose your regulatory information in talks about work related
matters that are within your area of job responsibility.
Use a disclaimer to indemnify your franchise and The Mortgage
Centre, from any comments, discussions, or advertisements
you provide.
When commenting on the other articles, state that it’s YOUR
opinion to protect your fellow Mortgage Professionals, your
franchise and The Mortgage Centre unless you obtain written
authorization to speak on behalf of any these aforementioned
parties. Comply with applicable advertising laws and
regulations and applicable advertising standards.
ALWAYS BE EXTRA CAREFUL ABOUT WHAT PERSONAL
INFORMATION YOU SHARE ONLINE.
Non-public financial or operational franchise information,
including strategies, forecasts and most anything with a dollar-
figure attached to it.
Promotions – teaser rates and non-compliant advertising should
not be shared.
Personal information.
Anything that belongs to someone else, such as copyrighted
publications, logos or other images that are trademarked.
DO NOT PUBLISH, POST, OR RELEASE INFORMATION THAT
IS CONSIDERED CONFIDENTIAL. DO NO DISPARAGE OR
COMMENT ON COMPETITORS.
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ONGOING RESPONSIBILITIES
Deciding if social media presence by house/agent is allowed and at what level.
Approval of social media sites and accounts before publishing.
Monitoring for brand compliance of agents.
IMPORTANT: PLEASE CONSULT WITH THE RELEVANT AUTHORITY AND LEGAL ADVISORS IF YOU HAVE QUESTIONS RELATING TO
THE OBLIGATIONS OF YOUR MORTGAGE CENTRE FRANCHISE IN RESPECT OF PROVINCIAL REGULATORY COMPLIANCE AND THE
LAWS WHICH APPLY IN YOUR JURISDICTION. IT IS THE SOLE RESPONSIBILITY OF THE FRANCHISEE TO ENSURE COMPLIANCE
WITH ALL APPLICABLE LEGISLATION.
Use your franchise name for your account name. You may not use ‘@TheMortgageCentre’, ‘@mortgagecentre’ or any version that implies you represent ALL franchises or corporate head office.
Use ‘The Mortgage Centre’ for the name and ‘City of your franchise location’ for the
location.
The Info tab must follow proper brand guidelines for franchise address, location,
contact information, and disclaimer.
You must state ‘An independent member of The Mortgage Centre Network’ and a disclaimer
in the Twitter Bio section or in the background.
The Mortgage Centre: Brand Guidelines
The Mortgage Centre: Brand Guidelines
Use your franchise name for your facebook account or fan page to comply with regulatory and
brand policy. You may not use ‘The Mortgage Centre’ or any version that implies you represent ALL franchises or corporate head office.
The Info tab must follow proper brand guidelines for franchise address, location, contact
information, and disclaimer.
You must input ‘An independent Member of The Mortgage Centre Network. All views expressed
here are solely those of the author and do not represent The Mortgage Centre Network’ in the
Summary section.
Proper usage of trademarks, including logos, taglines, and images must be followed as per
branding guidelines and not altered in any way
You must use your franchise name for your account to comply with regulatory policy.
You may not use ‘The Mortgage Centre’, ‘Mortgage Centre’, or any version that implies you represent ALL franchises or corporate head office.
In the Profile section, you must input ‘An independent Member of The Mortgage
Centre Network’ plus a disclaimer that any views or opinions expressed are only those
of the author and do not represent The Mortgage Centre Network.
You must follow proper brand guidelines for franchise address, location, and contact
information in the Profile section.
Proper usage of trademarks, including logos, taglines, and images must be followed as
per The Mortgage Centre branding guidelines and not altered in any way.
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Regardless of which social media tool(s) you utilize (blogging, video, social networking), you must follow the above guidelines to the
best of your ability.
EXAMPLE BLOG DISCLAIMER
You may not create a channel titled ‘The Mortgage Centre’ or any version that implies you represent ALL franchises or corporate head office.
You must have an introduction screen with the appropriate branding guidelines and
regulatory requirements.
You must verbally or visually convey a disclaimer. Example: ‘All opinions expressed in this
video are those solely of the author and are not authorized nor do they represent the opinion
of The Mortgage Centre.’
YOUTUBE
BLOGS AND OTHER SOCIAL NETWORKS
PRIVACY
“The owner of this blog does not share personal information withthird-parties nor does the owner store information is collectedabout your visit for use other than to analyze contentperformance through the use of cookies, which you can turn offat anytime by modifying your Internet browser’s settings. Theowner is not responsible for the republishing of the content foundon this blog on other Web sites or media without permission.”
COMMENTS
The owner of this blog reserves the right to edit or delete any comments submit-ted to this blog without notice due to:
1. Comments deemed to be spam or questionable spam
2. Comments including profanity
3. Comments containing language or concepts that could be deemed offensive
4. Comments that attack a person individually
TERMS AND CONDITIONS
All content provided on this blog is for informational purposes only. The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. This policy is subject to change at anytime.
The Mortgage Centre: Brand Guidelines
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IMPORTANT NOTE
For non-standard advertising (i.e. format not
outlined in any of the guidelines), please obtain
explicit approval from The Mortgage Centre Head
Office before Proceeding.
If you have any questions about the new brand or
using the new advertising and marketing material,
visit The Mortgage Centre Intranet
(www.mymortgagecentre.com)
or contact your RVP:
EASTERN CANADA
Ryan Sadler1-800-201-1258
WESTERN CANADA
Jeremy Hewitt1-800-201-1258