We – the US Healthcare Ecosystem do NOT know how to play as a team. . .

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© 2010 IBM Corporation Empowering Healthcare Consumers Martin S. Kohn, MD, MS, FACEP, CPE Associate Director of Healthcare Analytics IBM Research August 13, 2010

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Empowering Healthcare Consumers Martin S. Kohn, MD, MS, FACEP, CPE Associate Director of Healthcare Analytics IBM Research August 13, 2010. We – the US Healthcare Ecosystem do NOT know how to play as a team. - PowerPoint PPT Presentation

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Page 1: We – the US Healthcare Ecosystem do NOT know how to play as a team. . .

© 2010 IBM Corporation

Empowering Healthcare Consumers

Martin S. Kohn, MD, MS, FACEP, CPE Associate Director of Healthcare AnalyticsIBM ResearchAugust 13, 2010

Page 2: We – the US Healthcare Ecosystem do NOT know how to play as a team. . .

“ We don't have a healthcare delivery system in this country. We have an expensive plethora of uncoordinated, unlinked, economically segregated, operationally limited micro systems, each performing in ways that too often create sub-optimal performance, both for the overall health care infrastructure and for individual patients.“

George Halvorson, from “Healthcare Reform Now

We – the US Healthcare Ecosystem do NOT know how to play as a team. . .

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World Health Report 2008 Global Issues (WHO)

• Demand for primary care

• Equitable, inclusive and fair systems

• Universal coverage and universal access

• Service delivery reforms

• Integrating public health and primary care

• “Put people at the centre of health care”

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Common Global Themes

Despite differences among health care systems, large proportions of citizens across the five countries report dissatisfaction with their health care system and serious problems including:

• medical and medication errors

• faulty patient-physician communication

• poor care coordination

RJ Blendon, et al Health Affairs, May/June 2003; 22(3): 106-121

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Value-based Health Care System

20% of peoplegenerate

80% of costs

Health care spending

Early Symptoms

Health Status

Source: IBM Global Business Services and IBM Institute for Business Value

A value-based health system must appropriately balance resources expended in keeping people healthy

Healthy / Low Risk

High RiskAt RiskActive

Disease

EarlyClinical

Symptoms

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Patient Centered Medical Home

Cooperating in new efforts to better coordinate care

• Accountable Care Organizations• Community Health Teams• HIT

Working with innovative reimbursement structures

• Bundled payments• Expanded Pay for Quality• Readmission Prevention Incentives• Outlier Reductions

Improving health outcomes• Prevention (primary and secondary)• Chronic Disease Management• Patient engagement and education• Data transparency

Moving towards a more coordinated system

A long-term comprehensive relationship with your Personal Physician empowered with the right tools

and linked to your care team can result in better overall family health…

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Client Adapter Layer

Domain Logic Layer

Data Management

Layer

XDS Adapter

PIX/PDQ Adapter

HITSP

defined

Subject-ID ManagementProofing, arbitration,

lookup

Data Storage, Query & Retrieval

Data Transformation Services

Format, terminology, de/re-ident

Provider-ID ManagementProofing, credentials,

lookup

Registration Servicesand Management

PATIENT

Access Consent Management

and Enforcement

Disease

RegistryCDA

RepositoryAudit

RepositoryTerminology

Server

Access-Consent Policy

Server

Patient Registry

Resource Adapter

Ambulatory EMRS

Labs

Pharmacy

Hospital EMRs

Custom Adapters

(if required)

InterCommunity Service Bus

Nationwide Health Information Network

Health Plans

State Programs

Employers

Hospitals Primary

Care

Specialists

IBM’s Collaborative Care Solution enables the patient centered medical home, and empowers the consumer with information, tools and access to a care team so they actively engage in their own health care choices and programs

Patient

Primary

Care

EMR /

PM

Quality Reporting

Fraud & Abuse

Best Practices

Roles Based Portal

PHR

CDA or

CCR

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IBM’s Collaborative Care strategy delivers Patient-Centered Medical Home best practices through holistic solutions

Holistic SystemsHolistic Systems++Personal Relationship with Care Team

Personal Relationship with Care Team Proactive FocusProactive Focus

IBM Solution Components Care Delivery Processes tailored specifically to

PCMH

Multi-state Hosted Health Information Exchange

Medical (Accountable Care) Services Organizations as an enabler of individual physician practices

ISV specific enablers to drive hospital and practice clinical transformation

Comprehensive analytics to capture and provide insight into structured and unstructured EMR data

Open, “Cloud” based architecture to leverage business partners, drive efficiency and promote scalability

No other firm currently offers the fully integrated solution that is needed