We are pleased to announce the release of the new Guy Brown website! Below are further details about...

3
We are pleased to announce the release of the new Guy Brown website! Below are further details about the specific enhancements you will be experiencing. Starting today, you will need to utilize the new site to place your orders. New Ordering Site Address: www.GuyBrownCatalog.com Customer ID: 1820134DC User ID: your email address Password: welcome You will be asked to change this password after your first login. (Passwords are case sensitive). New Customer Service Contact Information Guy Brown customers are at the core of everything we do and we are committed to providing unparalleled customer response and service. Toll-Free Number: 844-538-6699 Email Address: [email protected] The Customer ID will be utilized to identify you as a University of Maryland customer when calling our customer service team.

Transcript of We are pleased to announce the release of the new Guy Brown website! Below are further details about...

Page 1: We are pleased to announce the release of the new Guy Brown website! Below are further details about the specific enhancements you will be experiencing.

We are pleased to announce the release of the new Guy Brown website!

Below are further details about the specific enhancements you will be experiencing.

Starting today, you will need to utilize the new site to place your orders.

New Ordering Site Address: www.GuyBrownCatalog.comCustomer ID: 1820134DCUser ID: your email addressPassword: welcomeYou will be asked to change this password after your first login. (Passwords are case sensitive).

New Customer Service Contact InformationGuy Brown customers are at the core of everything we do and we are committed to providing unparalleled customer response and service.

Toll-Free Number: 844-538-6699Email Address: [email protected] Customer ID will be utilized to identify you as a University of Maryland customer when calling our customer service team.

Page 2: We are pleased to announce the release of the new Guy Brown website! Below are further details about the specific enhancements you will be experiencing.

You will need to confirm the Address #3 field before placing your next order.

It is important during online order checkout to verify the information in the Address #3 field under SHIPPING INFORMATION.

Each end user should enter their floor, department, and/or room number within the Address #3 field on the final page of the web ordering process. This information will show up on the shipping label on the outside of the delivery carton and will help make sure orders are delivered internally to your specific location, whether a cube, a room or an office.

SHIPPING LOCATION CHANGESAs a part of the transition to the new Guy Brown ordering site we have updated the naming convention of the shipping locations. The majority of the shipping location codes will equate to a location's main address, building number / room number.

If information does not show in this field or is incorrect, follow these simple steps:

1. Once logged in, select "My Account"2. Select "Edit My Profile"3. Enter "Delivery Information" (room/floor/suite/cube, etc.)4. Select "Save"

Once you've updated your profile with this information, it will automatically appear in the Address #3 field for every order you place, helping to ensure timely, convenient deliveries.

Page 3: We are pleased to announce the release of the new Guy Brown website! Below are further details about the specific enhancements you will be experiencing.

OTHER IMPORTANT CHANGES

Change in Item Numbers:Item numbers will appear differently, for example on the new site the item for P130DE11CTN will be 815060. Please contact customer service for assistance in cross referencing current item numbers to new item numbers $25.00 Minimum/OrderSustainability is an important initiative for UMD and Guy Brown, therefore to increase the overall efficiency of the ordering and delivery process please consolidate your orders. There will be a $25 minimum to encourage the consolidation of orders and to support this important sustainability initiative.

We look forward to continuing to provide you with the very best service you have come to expect from Guy Brown!