We Are Ometrians - The Ometria Culture Deck

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OUR CULTURE

Ometria - The All-in-one Ecommerce Intelligence Solution - http://www.ometria.com - @OmetriaData

31st May 2014

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I AM POLITE

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I AM POSITIVE

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I MAKE EVERYONE AROUND ME HAPPIER

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I AM HONEST

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I AM OPEN

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I LOVE TO LEARN

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I LOVE TO TEACH

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I LOVE TO SET AMBITIOUS GOALS

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AND I LOVE TO ACHIEVE THEM

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I DELIVER FIRST

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AND ASK SECOND

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I NEVER COMPROMISE

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I ALWAYS OVERDELIVER

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I AM ALWAYS AWARE THAT

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ON MY OWN I CANNOT ACHIEVE GREATNESS

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I AM PART OF A UNIT

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I AM TRUSTED BY EVERYONE AROUND ME

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AND I TRUST THEM IN THE SAME WAY

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I AM QUIET WITH MY PERSONAL SUCCESSES

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AND I SHOUT WHEN THE TEAM SUCCEEDS

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BECAUSE I WIN WHEN THE TEAM WINS

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I HAVE A VISION


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I WANT TO GIVE CUSTOMERS A PRODUCT


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THEY CAN’T LIVE WITHOUT


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AND I WANT TO DO THAT IN AN ENVIRONMENT


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THAT I CREATE MYSELF


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AN ENVIRONMENT I AM PROUD OF

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AN ENVIRONMENT I WANT TO BE IN

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AN ENVIRONMENT I MAKE BETTER

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EVERY DAY

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I CHOOSE TO MAKE THE WORLD I LIVE IN

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AND I CAN DO THAT

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BECAUSE I AM EXCEPTIONAL

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I AM AN OMETRIAN

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AT OMETRIA WE ARE A TEAM

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A UNIT

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AND WE CREATE OUR OWN WORLD

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THERE WILL BE TIMES WHEN WE GROW QUICKLY

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AND MANY NEW PEOPLE JOIN US

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EACH OF US

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HAS THE RESPONSIBILITY

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TO MAKE SURE THEY INTEGRATE WELL

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INTO OUR WORLD

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AND THEY HELP US IMPROVE IT

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THIS DECK SUMMARISES WHO WE ARE

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WHAT WE STAND FOR

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THE KIND OF PEOPLE THAT WE WANT TO BE AROUND

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THE KIND OF PEOPLE WE ARE ALWAYS LOOKING FOR

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THE KIND OF PEOPLE WE WANT TO JOIN US

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OUR MISSION IS TO FREE ONLINE RETAILERS

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FREE THEM FROM BEING BLIND

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FREE THEM FROM HAVING TO DO MINDLESS REPETITIVE TASKS

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FREE THEM FROM BEING AFRAID OFTHEIR BUSINESS FAILING

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OMETRIA IS HERE TO HELP ECOMMERCE ENTREPRENEURS SUCCEED

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TO LET THEM FOCUS ON WHAT THEY DO BEST

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TO MAKE SURE THEY WIN

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TO DO THAT WE NEED TO BUILD A PRODUCT THEY LOVE

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WE NEED TO BE THE BEST AT REACHING THEM

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AND THE BEST AT HELPING THEM REALISE THAT THEY NEED IT

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THERE IS ONLY ONE WAY OF MAKING SURE WE DO ALL THIS

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WE MUST BE EXCEPTIONAL

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ALWAYS

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SO HOW DO WE DEFINE THIS?

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1. WE LOVE TO LEARN AND TEACH

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2. EVERYTHING WE DO IS DATA-DRIVEN

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3. WE DELIVER FIRST, ASK SECOND

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4. WE ARE ALWAYS POLITE AND POSITIVE

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5. WE ARE HONEST AND OPEN

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6. WE HAVE UNWAIVERING RESPECT FOR OUR CUSTOMERS’ DATA

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7. WE NEVER COMPROMISE

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8. WE TOTALLY TRUST EACH OTHER

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9. WE WIN TOGETHER

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10. WE MAKE THIS A BETTER PLACE TO BE

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11. WE ARE EXCEPTIONAL

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1. WE LOVE TO LEARN AND TEACH

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WE LOVE TO LEARN AND WE DO IT EVERY SINGLE DAY

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WE SEE EVERY TASK NOT AS HARD WORK BUT AS AN OPPORTUNITY TO IMPROVE

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WHENEVER WE CAN, WE TEACH EACH OTHER SOMETHING NEW

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WE MOVE FAST, WE LEARN FAST AND WE DON’T REPEAT OURSELVES

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WE ARE HERE BECAUSE OF OUR CHARACTER AND OUR JUDGEMENT

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IT’S UP TO US TO ACQUIRE THE SKILLS WE NEED TO SUCCEED

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EACH DAY, WE ARE PROUD OF OUR PERSONAL DEVELOPMENT

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2. EVERYTHING WE DO IS DATA-DRIVEN

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OMETRIA IS HERE TO HELP ECOMMERCE BUSINESSES BE DATA-DRIVEN

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WE LEAD BY EXAMPLE, SO WE MAKE DECISIONS BASED ON DATA

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EVERYTHING WE DO, WE TAKE PERSONAL RESPONSIBILITY FOR MEASURING

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AND OPTIMISING

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SUCCESS MEANS THE ATTAINMENT OF MEASURABLE GOALS

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NOT THE COMPLETION OF TASKS

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WE RECORD AND SYSTEMATISE ALL OF OUR SUCCESSES

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SO WE CAN REPEAT THEM QUICKER, AND HAVE MORE OF THEM

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3. WE DELIVER FIRST, ASK SECOND

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WE UNDERSTAND THAT DOING AMAZING THINGS WILL LEAD TO PERSONAL IMPROVEMENT

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WE DO NOT ASK OR EXPECT PERSONAL GAIN

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IT COMES TO US ITSELF

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WE KNOW THAT IF WE NEED SOMETHING FROM THE TEAM WE WILL GET IT

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EXCUSES AND COMPLAINTS ARE FOR UNEXCEPTIONAL PEOPLE

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WE DON’T LEAVE THINGS AT 90%

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WE GET THINGS DONE

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WE ARE FINISHERS

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4. WE ARE ALWAYS POLITE AND POSITIVE

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WE NEVER PUT DOWN A CUSTOMER

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OR ANOTHER OMETRIAN

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WE ALWAYS LEAVE PEOPLE FEELING HAPPIER AFTER A CONVERSATION WITH US

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WE NEVER SWEAR

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UNLESS IT IS DEFINITELY NOT INSULTING

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BUT IS HIGHLY AMUSING

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IN WHICH CASE IT’S OK

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BOLLOCKS

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5. WE ARE HONEST AND OPEN

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ANYTHING WE NEED TO SAY WE SAY TO THE PERSON DIRECTLY

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AND IMMEDIATELY

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IF THINGS GO WRONG, WE SIMPLY TELL EVERYONE

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AND ASK FOR HELP

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WE ADMIT WHEN WE’VE MADE A MISTAKE

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AND KNOW THAT IT WILL BE FORGIVEN

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WE ALWAYS TAKE OPINIONS AND SUGGESTIONS INTO CONSIDERATION

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WE GIVE IT A MINUTE

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AND TAKE A MOMENT TO REFLECT BEFORE REACTING

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WE NEVER SAY NO WITHOUT A CLEAR EXPLANATION OF WHY

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EVERYONE CONTRIBUTES

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EVERYONE IS HEARD

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BUT EVERYONE UNDERSTANDS THAT NOT EVERY SUGGESTION WILL BE AGREED WITH

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OR IMPLEMENTED

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6. WE HAVE UNWAIVERING RESPECT FOR OUR CUSTOMERS’ DATA

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WE ARE TRUSTED WITH EXTREMELY IMPORTANT DATA

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WITH GREAT POWER COMES GREAT RESPONSIBILITY

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WE NEVER

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EVER

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COMPROMISE ON THE SECURITY OR PRIVACY OF OUR CUSTOMERS’ DATA

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WE NEVER EVEN TALK OR BEHAVE IN A WAY THAT CAN BE MISCONSTRUED…

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…AS US NOT TAKING THISUNWAIVERINGLY SERIOUSLY

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7. WE NEVER COMPROMISE

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WE NEVER COMPROMISE WITH OUR DECISIONS

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WE DO WHAT’S BEST FOR OUR CUSTOMERS

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WE DO WHAT’S BEST FOR OUR TEAM

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WE DO WHAT’S BEST FOR OMETRIA

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AND WE NEVER COMPROMISE ON ANY OF THE VALUES IN THIS DECK

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8. WE TOTALLY TRUST EACH OTHER

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WE DO NOT DOUBLE CHECK

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MICROMANAGE

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OR WORRY

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ABOUT WHAT OTHERS ARE DOING

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WE EXPECT TO BE TRUSTED TO DO WHAT WE NEED TO

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AND DO IT RIGHT

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WE UNDERSTAND HOW HARD THAT TRUST IS TO BUILD

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AND HOW EASY IT IS TO BREAK

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THAT MEANS IF WE WANT TO GO ON HOLIDAYWE GO ON HOLIDAY

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BUT WE MAKE SURE THAT WHAT WE ARE RESPONSIBLE FOR STILL GETS DONE

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WE KNOW THAT IF SOMETHING HAPPENS AND WE NEED HELP

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ALL OF US WILL JUMP IN

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SHOULDER THE RESPONSIBILITY

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HELP US GET BACK ON OUR FEET

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9. WE WIN TOGETHER

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WE ARE HUMBLE

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WE DO NOT SEEK PERSONAL VALIDATION

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WE HELP OTHERS

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AND ASK NOTHING IN RETURN

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WE CELEBRATE JOINT WINS

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AND WE INSPIRE OTHER EXCEPTIONAL PEOPLE TO JOIN US

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10. WE MAKE THIS A BETTER PLACE TO BE

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WE TAKE PERSONAL RESPONSIBILITY FOR MAKING OUR ENVIRONMENT BETTER

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WE MAKE THIS THE ONE PLACE WE MOST LOOK FORWARD TO GOING TO

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AND BEING IN

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WE DON’T LET OTHER PEOPLE RUIN IT FOR US

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OR WAIT FOR OTHERS TO IMPROVE IT

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11. WE ARE EXCEPTIONAL

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EACH DAY WE STRIVE TO DEMONSTRATE TO EACH OTHER HOW EXCEPTIONAL WE ARE

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WHEN WE SEE SOMEONE DO SOMETHING EXCEPTIONAL WE CELEBRATE IT LOUDLY

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MEDIOCRITY IS REJECTED IMMEDIATELY

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WITHOUT A SECOND THOUGHT

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WE PUSH INTO THE UNKNOWN

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DAILY

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AND WE ARE NOT AFRAID

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AS WE BECOME MORE EXCEPTIONAL BECAUSE OF IT

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THIS IS WHO WE ARE

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WE REFUSE TO BE ANY OTHER WAY

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BECAUSE WE

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ARE

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OMETRIANS

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A FINAL NOTE

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SOME QUOTES THAT HAVE BECOME PART OF OUR CULTURE

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“EAT

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“EAT SLEEP

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“EAT SLEEP

BE EXCEPTIONAL

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“EAT SLEEP

BE EXCEPTIONALREPEAT”

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“EAT SLEEP

BE EXCEPTIONALREPEAT”

IVAN MAZOUR - FOUNDER, CEO

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“WE CAN DO ANYTHING

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“WE CAN DO ANYTHINGBUT NOT EVERYTHING”

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“WE CAN DO ANYTHINGBUT NOT EVERYTHING”

AL JAMES - FOUNDER, CTO

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“COULD BE BETTER”

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“COULD BE BETTER”

DJALAL LOUGOUEV - FOUNDER, CFO

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“ONWARD AND UPWARD”

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“ONWARD AND UPWARD”

JAMES DUNFORD WOOD - FOUNDER, COO

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A BIG THANK YOU

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TO EVERYONE WHO INSPIRED THIS DECK

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AND OUR CULTURE

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DHARMESH AND HUBSPOT

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REED AND NETFLIX

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JOEL AND BUFFER

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GABE AND VALVE

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RAY AND BRIDGEWATER

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AND TO ALL THE AMAZING FOUNDERSWHO HAVE SUPPORTED US

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THANK YOU

We Are Ometrians - The Ometria Culture Deck

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