We are currently accepting applications for the following positions · 2020. 2. 11. · We are...

We are currently accepting applications for the following positions:

Open to All Interested Candidates:

Applicants must address each required qualification listed in the vacancy announcement with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

Solicitation Number / Position Title

USAID 72048620R10016 Participant Training Specialist USAID 72048620R10017 Project Management Specialist (Client Experience)USAID 72048620R10018 Participant Training Assistant (Curriculum Development and Delivery Assistant)

U.S. Agency for International Development Regional Development Mission Asia Athenee Tower, 25th Floor, 63 Wireless Road, Bangkok 10330, Thailand

Tel: 662-257-3000 Fax: 662-257-3099

SOLICITATION NUMBER: USAID 72048620R10016

ISSUANCE DATE: January 31, 2020 CLOSING DATE/TIME: February 13, 2020

SUBJECT: Solicitation for a Cooperating Country National Personal Service Contractor (CCN PSC) – Participant Training Specialist, FSN-11

Dear Prospective Offerors:

The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.

Offers must be in accordance with Attachment 1, Sections I through V of this solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offers.

Any questions must be directed in writing to the Point of Contact specified in the attached information.

Sincerely,

Ellen Zehr Supervisory Executive Officer

ATTACHMENT 1 72048620R10016

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I. GENERAL INFORMATION

1. SOLICITATION NO.: 72048620R10016 2. ISSUANCE DATE: January 31, 2020 3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: February 13, 2020/ 11:59PM

Bangkok, Thailand local time 4. POSITION TITLE: Participant Training Specialist 5. MARKET VALUE: THB 1,313,799 – 2,299,144 per annum equivalent to FSN-11

In accordance with AIDAR Appendix J and the Local Compensation Plan of USAID/RDMA. Final compensation will be negotiated within the listed market value.

6. PERIOD OF PERFORMANCE: Five (5) years initial contract. The services provided

under this contract are expected to be of a continuing nature that will be executed by USAID through a series of sequential contracts, subject to continued need of the position and availability of funds.

7. PLACE OF PERFORMANCE: The United States Agency for International

Development/Regional Development Mission for Asia (USAID/RDMA), Bangkok, Thailand with possible travel as stated in the Statement of Work.

8. SECURITY LEVEL REQUIRED: The successful candidate shall be required to obtain

a Security Certification for Employment from Regional Security Office. 9. STATEMENT OF DUTIES

9.1. General Statement of Purpose of the Contract The Asia Regional Training Center (ARTC) Participant Training Specialist manages the full range of in-service training activities for USAID/RDMA employees, regional participants from other USAID Missions, and other U.S. Government (USG) agencies, which include needs assessment, strategic planning, organizing, coordinating, and implementing activities, career development, and other training opportunities. The incumbent serves as a key resource to all USAID Regional staff on training-related matters. S/he is responsible for the full life cycle of training and development delivery, exploring training gaps and identifying courses most in demand, ensuring tailor-made courses are properly designed, and determining appropriate delivery method. S/he also ensures courses are advertised, filled, evaluated, and redesigned to meet new and ongoing needs, in addition to programming courses in the training calendar to maximize participation and funds utilization. The incumbent participates with considerable weight on design teams for USAID-developed courses, as well as designing and delivering new courses to fill professional development needs of the Agency.


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9.2. Statement of Duties to be Performed

A. Needs Assessment, Strategic Planning, Relationship Management: 35% • Explores training gaps and leads Training Needs Assessments to determine learning

and development priorities for USAID Missions’ staff in the Region. Uses surveys and focus groups as well as soliciting Missions in the region to determine training needs. Develops and/or procures courses to fill gaps.

• Solicits feedback from senior USAID managers, supervisors, and employees, primarily from the Region, but also worldwide, to focus training on the knowledge and skills to achieve USAID strategic goals and objectives.

• Develops uniform training plans for ARTC. Includes multiple sources and perspectives in strategic vision such as staff retention, mentoring programs, shadowing, and programs that increase employee engagement.

• Develops coherent, creative, and cost-effective Regional Training Plans, identifies resources in the Region, assists Executive Officers and Missions in standardizing their training plans, and identifies training priorities.

• Works with Human Capital and Talent Management’s Center for Professional Development (HCTM/CPD) and regional training centers to harmonize global training schedules. Maintains collaborative and constructive relationships with HCTM/CPD.

• Builds and maintains effective working relationship with training and development key players such as HCTM/CPD, Bureaus, Missions in the Region, and vendors. Assures training and development partners have information about USAID, ARTC, students, and course goals and objectives.

• Contributes to ARTC’s vision and strategy. Bases programming on historical analysis of ARTC service reports and on demand by clients. Leads ARTC’s planning and activities for staff professional development in the region. Ensures training events are executed in accordance with overarching USAID goals and objectives.

• Leads Client Outreach team to identify, prioritize, and provide guidance to USAID employees on course curricula, as it relates to career and professional development.

B. Curriculum Development and Management: 35% • Leads Curriculum Development team in the design, implementation, delivery, and

quality control of ARTC’s tailor-made courses. • Partners with Missions to build design, facilitation and coaching capabilities across

the Region. • Identifies and builds a broader community of “Subject Matter Experts (SMEs)” to

deliver course content and support continuous learning. • Consults with Executive Officers and Human Resources staff within the Region to

understand individual, team, and mission development needs and propose solutions.

• Develops new curricula in coordination with Washington’s Center for Professional Development, and with subject matter experts.


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• Leads standardization and formalization of new courses to assure proper learning outcomes, course descriptions, and integration with USAID University and the Center for Professional Development.

• Facilitates sessions, events, workshops, and/or courses as needed. Ensures Curriculum Development staff members are well-trained for training facilitation and delivery.

• Maintains “template” curricula in a variety of areas, such as communications, writing, team-building, and related professional development courses, as well as Training-of-Trainers courses, and is responsible for maintaining the ARTC database of USAID/RDMA trainers and locally developed course leaders.

C. Supervision, team effectiveness and development: 20% • Provides oversight and supervision for Curriculum Development and Delivery

team and Client Outreach team. Assigns work and reviews/evaluates the work of the team; provides on-the-job training and technical guidance; and ensures office coverage.

• Manages and develops the teams for ARTC’s learning and development delivery and overall USAID systems and processes.

• Creates and reports metrics that assess learning objectives and client outreach effectiveness.

• Optimizes usage of data collection, USAID university, and other platforms/tools.

D. Procurement and Administration: 10% • Contributes to preparation of the annual ARTC budget estimation, including cost

of salaries and benefits, activities related to training programs, office administrative expenses, travel and transportation, training materials procurement, Information and Technology (IT) and Audiovisual (A/V) equipment and services, printing, and other equipment.

• Actively participates in the selection of training providers, training materials, and proposed instructors; identifies sources through professional journals, training provider course catalogues and websites; prepares and/or evaluates scopes of work for submitted courses; interviews potential instructors, reviews course contents and manuals; and assists in course design.

• Assures smooth implementation of courses. Provides input to the Contractor Performance Assessment Reporting System (CPARS), when appropriate.

• Leads procurement requests for private sector or commercial training resources, as appropriate.

• Develops scopes of work for services required such as commercial training delivery.

• Reviews purchase requests for accuracy, receipts for services and units received, and invoices prior to submission to Executive Office (EXO)/Procurement and Office of Financial Management (OFM) for payment action. Monitors budget status throughout the fiscal year, and submits periodic reports to EXO, as required.

• Represents ARTC, EXO, and USAID on committees and working groups where a training/development point-of-view is needed.


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The contractor is eligible for temporary duty (TDY) travel to the U.S., or to other Missions abroad, to participate in the "Foreign Service National" Fellowship Program, in accordance with USAID policy.

9.3. Supervisory Relationship This position will be under supervision of the ARTC Manager or his/her designee.

9.4. Supervisory Controls The incumbent provides full technical and administrative supervision to two

Participant Training Assistants (Development and Delivery) and two Participant Training Assistants (Client Outreach).

10. AREA OF CONSIDERATION:This position is open to Cooperating Country National (CCN). Thai citizen or othercountry citizen lawfully admitted for permanent Thai residence is eligible to apply.Please note that USAID is not able to sponsor candidates for a Thai residency permit.

11. PHYSICAL DEMANDS: The work requested does not involve undue physicaldemands.

12. POINT OF CONTACT: Natthika Changprasert/RDMA HR Assistant, [email protected]

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

1. Education: Bachelor’s Degree in Education, Liberal Arts, Communications, BusinessAdministration, Social Science, International Relations, Human Resources, or related fieldis required.

2. Experience: Five (5) years of experience in human resources or adult education, with afocus on training and staff development or related experience. At least two years of thisexperience should have included oversight of training and facilitation of instructor-ledtraining.

III. EVALUATION AND SELECTION FACTORS

1. Experience (40 points): Experience in human resources or adult education, with a focuson training and staff development or related experience. At least two years of thisexperience should have included oversight of training and facilitation of instructor-ledtraining.

2. Knowledge (30 points):• A professional knowledge in training, staff development services, modern learning

management systems and tools, and adult learning practice including instructionaldesign and assessment is required.

mailto:[email protected]


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• A good working knowledge of standard office procedures, customer service practices and learning and development technology are required.

3. Skills and Abilities (30 points): • Must be skilled in creating and facilitating blended learning programs with visually

appealing presentations detailed facilitator guides for interactive sessions, participant materials, knowledge checks, and curated content.

• Must be confident in blue-printing, storyboarding and prototyping to move quickly and obtaining stakeholder feedback and early buy-in as well as adapting to meet evolving organizational needs.

• Must be able to maintains excellent knowledge of how people learn, stays current with trends and innovative approaches to adult learning.

• Must have good data analytic skills, project management skills and ability to prioritize work. Must be able to handle multiple projects simultaneously with a high level of accuracy, attention to detail and organization.

• Must be flexible, customer-oriented, and able to work under pressure. Must have excellent interpersonal skills and ability to lead a team.

• Must have good working skills with Google applications and Microsoft Office software, such as MS Word, Excel, PowerPoint, and ability to quickly learn and use other Agency-standard computer programs.

• Must be willing and able to occasional travel throughout the region to support ARTC program.

4. Language: Level IV – Fluent in speaking/reading/writing in Thai and English with a valid TOEIC score of 855 is required.

SELECTION PROCESS: To be considered for candidacy, applicants must address each criterion in their application as to how they meet the minimum qualifications required for the position mentioned in Section II, Item 1-2. If the application submitted fails to demonstrate eligibility, the application will be marked unqualified. It is the responsibility of the applicant to provide all pertinent information.

Applications will be initially screened and scored for eligibility in accordance with the evaluation factors and points mentioned in Section III, item 1-3. Top-ranked candidates who meet the minimum qualification will be given a recruitment test. Applicants with passing marks from the recruitment test and with a valid TOEIC score mentioned in Section III, item 4 will be invited for an interview. Only shortlisted candidates for final interview will be notified of the selection result. The recruitment test and the interview will be structured around the evaluation factors mentioned above and will be conducted in USAID/RDMA Bangkok, Thailand. Reference checks will be conducted once the applicant pool is narrowed down to the top candidate(s). References may be obtained independently from other sources in addition to the ones provided by an applicant.

USAID/RDMA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.


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IV. PRESENTING AN OFFER

Interested applicants must submit the following:

1. Eligible applicants are required to complete and submit the form DS-174 Application for Employment as a Locally Employed Staff along with a cover letter and resume written in English. The DS-174 Application form can be found in the U.S. embassy website https://th.usembassy.gov/embassy-consulate/jobs/usaid-job-vacancies/

2. Resume (without photo) is required if experience description goes beyond the block No. 20 Work Experience in DS-174.

3. A copy of Thai ID card or valid Thai Residency Permit to verify eligibility to work in

Thailand. Please note that USAID is not able to sponsor candidates for the permit (check with Thai Immigration Bureau website https://www.immigration.go.th for the information of Thai Residency Permit).

4. A copy of Transcript, a valid TOEIC score, and a certified copy for name change (if any).

5. All required documents must be scanned and submit via email only. Please ensure

documents are in Microsoft Word or Adobe Acrobat PDF format. Please do not submit documents in zip file or web links.

6. Application must be received by the closing date and time specified in Section I, item 3,

and submitted to the Point of Contact in Section I, item 12.

7. To ensure consideration of application for the intended position, applicant must prominently reference the Solicitation Number in the application submission. The email subject should read: Firstname Lastname – 72048620R10016 ARTC Participant Training Specialist.

By submitting application materials, you certify that all of the information on and attached to the application is true. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position or being terminated after award.

V. LIST OF REQUIRED FORMS FOR PSC HIRES

Once the Contracting Officer (CO) informs the successful Offeror/Applicant about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms. 1. Security Certification Form (Department of State Forms) 2. Designation of Beneficiary (SF-1152) 3. Allotment of Pay (DS-1992)

Do not submit the above forms with your application.

https://th.usembassy.gov/embassy-consulate/jobs/usaid-job-vacancies/

https://www.immigration.go.th/


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VI. BENEFITS/ALLOWANCES As a matter of policy, and as appropriate, a CCN PSC is normally authorized the following benefits and allowances: 1. Annual bonus 2. Annual leave plan 3. Health benefit plan 4. Severance pay plan 5. Retirement plan 6. Life insurance program 7. Premium compensation – Overtime and Holiday pay

VII. TAXES The U.S. Mission does not make deductions for income tax to local governments. The U.S. Mission expects its employees to fulfill their fiscal obligations required under their country’s laws, including paying income taxes. Paying these taxes is a matter strictly between the employees and the Thai government. Employees holding American citizenship or Permanent Resident Alien (Green Card holder) status must report to HR at first hire or when there is a change in nationality status. A copy of the Social Security or resident alien card must be submitted to HR together with completed W-4 Form to initiate U.S. Federal tax/FICA withholding.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs

USAID regulations and policies governing CCN PSC awards are available at these sources: 1. USAID Acquisition Regulation (AIDAR), Appendix J, “Direct USAID Contracts With

a Cooperating Country National and with a Third Country National for Personal Services Abroad,” including contract clause “General Provisions,” available at https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf

2. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms

3. Acquisition & Assistance Policy Directives/Contract Information Bulletins

(AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs

4. Ethical Conduct. By the acceptance of a USAID personal services contract as an

individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations

https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf

https://www.usaid.gov/forms

http://www.usaid.gov/work-usaid/aapds-cibs

https://www.oge.gov/web/oge.nsf/OGE%20Regulations


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EQUAL EMPLOYMENT OPPORTUNITY: USAID/RDMA provides equal opportunity in employment to all qualified candidates without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. Management may consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

END OF SOLICITATION

U.S. Agency for International Development Regional Development Mission AsiaAthenee Tower, 25th Floor, 63 Wireless Road, Bangkok 10330, Thailand

Tel: 662-257-3000 Fax: 662-257-3099


ISSUANCE DATE: February 4, 2020 CLOSING DATE/TIME: February 24, 2020

SUBJECT: Solicitation for a Cooperating Country National Personal Service Contractor (CCN PSC) – Project Management Specialist (Client Experience), FSN-11


The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.

Offers must be in accordance with Attachment 1, Sections I through V of this solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offers.

Any questions must be directed in writing to the Point of Contact specified in the attached information.

Sincerely,

Ann Guardian Executive Officer


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1. SOLICITATION NO.: 72048620R10017 2. ISSUANCE DATE: February 4, 2020 3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: February 24, 2020/ 11:59PM

Bangkok, Thailand local time 4. POSITION TITLE: Project Management Specialist (Client Experience) 5. MARKET VALUE: THB 1,313,799 – 2,299,144 per annum equivalent to FSN-11 in

accordance with AIDAR Appendix J and the Local Compensation Plan of USAID/RDMA. Final compensation will be negotiated within the listed market value.


under this contract are expected to be of a continuing nature that will be executed by USAID through a series of sequential contracts, subject to continued need of the position and availability of funds.


Development/Regional Development Mission for Asia (USAID/RDMA), Bangkok, Thailand with possible travel as stated in the Statement of Work.


a Security Certification for Employment from Regional Security Office. 9. STATEMENT OF DUTIES

9.1. General Statement of Purpose of the Contract The Project Management Specialist (Client Experience), located within the Client Experience Team (CET), supports the service provision mandate at USAID/RDMA. USAID/RDMA’s customers include all USAID operating units within Asia, and USAID/RDMA seeks to ensure each operating unit has the requisite short-term staff (based on experience and expertise) to fulfill USAID’s broader development objectives in the region. The incumbent must be a dynamic, people-oriented individual that is able to build trust-based relationships with staff across the mission. S/he should model behaviors demonstrating high emotional intelligence. The incumbent plays a critical customer service role for the Mission and facilitates service provision with a focus on maximizing the client’s experience. S/he will engage regularly with key staff across the region and coordinate RDMA service provision across Central Asia, South Asia, and Southeast Asia. The incumbent must be extremely well organized with expertise in data management and process improvement.


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A. Results and Data/Process Management: 50% Collects and organizes data from customer feedback; implements

recommendations from CET. Tracks data, indicators and decision points; shares as appropriate with key staff

to guide decision-making. Develops semi-annual reports for clients and USAID/RDMA to communicate

achievements and recommendations. Finalizes reports in consultation with RDMA office leadership.

Develops internal quantitative reports highlighting RDMA service provision to client missions and tracks numerous databases to ensure accurate information is collected.

Follows up with clients and RDMA service providers to check on quality and implementation milestones by tracking data and timeliness of submissions.

Ensures timely and client-oriented responses to client Mission requests by managing and inputting information in the service request database.

Captures qualitative and quantitative data such as prepare and disseminate surveys regarding RDMA service provision and reviews data quality to improve reporting.

Manages and maintains the RDMA Service Request Platform system, a complex data system compiling information from various source documents, allowing for quantitative data collection of services provided to client missions.

Identifies opportunities to reduce costs, presents findings to the CET Lead, and implements agreed-upon cost reduction measures.

B. Client Experience Management: 25%

Implements Client Experience vision with guidance from CET Lead. Identifies challenges with RDMA service provision, data management, and

outreach. Makes suggestions, when appropriate, on process improvement. Supports the training of USAID/RDMA staff in customer service principles. Reviews service requests to ensure clarity. Flags those that lack clarity for

Client Experience Team Lead to review and discusses unclear requests with client Missions to ensure a smooth decision-making process within RDMA.

Serves as Assistance/Contracting Officer Representative (A/COR), responsible for management of assistance/acquisition activities, including financial management, progress monitoring, communications, grant revisions and other issues as they arise.

C. Relationship Management and Outreach: 25%

Manages logistics of CET Lead and CET staff to ensure regular communication between CET and key constituents.

Facilitates and guides decision-making with RDMA office-level Points of Contact to maximize the number of client service requests being approved.


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Leads working group, comprising office-level POCs, to ensure that communications are clear, review CET processes, and identify bottlenecks to service provision.

Communicates with RDMA service providers during field work to ensure high quality service provision.

Assists with CET outreach activities such as virtual meeting arrangements, updating /maintaining information on website.

Organizes and facilitates regular meetings with RDMA service providers and informs them of updated information that may impact service provision.

Assists in the development of other CET documents, reports, and work products as requested by supervisor.

Conducts site visits to client Missions to solicit feedback on RDMA service provision.

The contractor is eligible for temporary duty (TDY) travel to the U.S., or to other Missions abroad, to participate in the "Foreign Service National" Fellowship Program, in accordance with USAID policy.

9.3. Supervisory Relationship

This position will be under supervision of the Client Experience Team Lead or his/her designee.

9.4. Supervisory Controls The supervision of other USAID staff is not contemplated.

10. AREA OF CONSIDERATION:

This position is open to Cooperating Country National (CCN). Thai citizen or other country citizen lawfully admitted for permanent Thai residence is eligible to apply. Please note that USAID is not able to sponsor candidates for a Thai residency permit.

11. PHYSICAL DEMANDS: The work requested does not involve undue physical

demands.

12. POINT OF CONTACT: Benjamaporn/RDMA HR Assistant, e-mail [email protected]


1. Education: A Bachelor’s Degree in the field of Business Administration, Information

Management, International Relations, International Development, Social Sciences, Law is required.

2. Experience: At least five (5) years of experience in project management, management consulting, data management, and/or customer service from a corporate perspective. Proven track record of implementing plans to achieve organizational goals.


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1. Experience (30 points): Experience in project management, management consulting, data management, and/or customer service from a corporate perspective. Proven track record of implementing plans to achieve organizational goals.

2. Knowledge (20 points): Solid experience-based knowledge of customer service, project implementation,

and/or project management is required. Must possess thorough knowledge of development assistance and its provision.

3. Skills and Abilities (50 points):

Ability to contribute in the planning, development, management and evaluation of projects and able to work independently with minimum supervision is required.

Must have strong interpersonal and communication skills. Must be able to deal effectively and efficiently with others.

Must be able to follow clear instructions and provide great customer service. Ability to learn and use office software such as Microsoft Office Suit, Google

Applications and Agency specific software related to the work area is required. Must be able to analyze business challenge with a data-driven approach and identify

challenges for further review. Ability to work in a fast-paced, dynamic, multicultural environment is required.

4. Language: Level IV – Fluent in speaking/reading/writing in Thai and English with a valid

TOEIC score of 855 is required.

SELECTION PROCESS: To be considered for candidacy, applicants must address each criterion in their application as to how they meet the minimum qualifications required for the position mentioned in Section II, Item 1-2. If the application submitted fails to demonstrate eligibility, the application will be marked unqualified. It is the responsibility of the applicant to provide all pertinent information.

Applications will be initially screened and scored for eligibility in accordance with the evaluation factors and points mentioned in Section III, item 1-3. Top-ranked candidates who meet the minimum qualification will be given a recruitment test. Applicants with passing marks from the recruitment test and with a valid TOEIC score mentioned in Section III, item 4 will be invited for an interview. Only shortlisted candidates for final interview will be notified of the selection result. The recruitment test and the interview will be structured around the evaluation factors mentioned above and will be conducted in USAID/RDMA Bangkok, Thailand. Reference checks will be conducted once the applicant pool is narrowed down to the top candidate(s). References may be obtained independently from other sources in addition to the ones provided by an applicant.

USAID/RDMA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.


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1. Eligible applicants are required to complete and submit the form DS-174 Application for Employment as a Locally Employed Staff along with a cover letter and resume written in English. The DS-174 Application form can be found in the U.S. embassy website https://th.usembassy.gov/embassy-consulate/jobs/usaid-job-vacancies/

2. Resume (without photo) is required if experience description goes beyond the block No. 20 Work Experience in DS-174.


Thailand. Please note that USAID is not able to sponsor candidates for the permit (check with Thai Immigration Bureau website https://www.immigration.go.th for the information of Thai Residency Permit).



documents are in Microsoft Word or Adobe Acrobat PDF format. Please do not submit documents in zip file or web links.



7. To ensure consideration of application for the intended position, applicant must prominently reference the Solicitation Number in the application submission. The email subject should read: Firstname Lastname – 72048620R10017 CET Project Management Specialist (Client Experience).

By submitting application materials, you certify that all of the information on and attached to the application is true. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position or being terminated after award.


Once the Contracting Officer (CO) informs the successful Offeror/Applicant about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms. 1. Security Certification Form (Department of State Forms) 2. Designation of Beneficiary (SF-1152) 3. Allotment of Pay (DS-1992)



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VI. BENEFITS/ALLOWANCES As a matter of policy, and as appropriate, a CCN PSC is normally authorized the following benefits and allowances: 1. Annual bonus 2. Annual leave plan 3. Health benefit plan 4. Severance pay plan 5. Retirement plan 6. Life insurance program 7. Premium compensation – Overtime and Holiday pay

VII. TAXES The U.S. Mission does not make deductions for income tax to local governments. The U.S. Mission expects its employees to fulfill their fiscal obligations required under their country’s laws, including paying income taxes. Paying these taxes is a matter strictly between the employees and the Thai government. Employees holding American citizenship or Permanent Resident Alien (Green Card holder) status must report to HR at first hire or when there is a change in nationality status. A copy of the Social Security or resident alien card must be submitted to HR together with completed W-4 Form to initiate U.S. Federal tax/FICA withholding.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs

USAID regulations and policies governing CCN PSC awards are available at these sources: 1. USAID Acquisition Regulation (AIDAR), Appendix J, “Direct USAID Contracts With

a Cooperating Country National and with a Third Country National for Personal Services Abroad,” including contract clause “General Provisions,” available at https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf



(AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs


individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of


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Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations

EQUAL EMPLOYMENT OPPORTUNITY: USAID/RDMA provides equal opportunity in employment to all qualified candidates without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. Management may consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

END OF SOLICITATION

U.S. Agency for International Development Regional Development Mission Asia Athenee Tower, 25th Floor, 63 Wireless Road, Bangkok 10330, Thailand

Tel: 662-257-3000 Fax: 662-257-3099


ISSUANCE DATE: February 11, 2020

CLOSING DATE/TIME: February 24, 2020

SUBJECT: Solicitation for a Cooperating Country National Personal Service Contractor

(CCN PSC) – Participant Training Assistant (Curriculum Development and

Delivery Assistant), FSN-8 (2 Positions)


The United States Government, represented by the U.S. Agency for International Development

(USAID), is seeking offers from qualified persons to provide personal services under contract as

described in this solicitation.

Offers must be in accordance with Attachment 1, Sections I through V of this solicitation.

Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer

materials for their records.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID

to pay any cost incurred in the preparation and submission of the offers.

Any questions must be directed in writing to the Point of Contact specified in the attached

information.

Sincerely,

Erumis Ureña

Executive Officer


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1. SOLICITATION NO.: 72048620R10018

2. ISSUANCE DATE: February 11, 2020

3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: February 24, 2020/ 11:59PM

Bangkok, Thailand local time

4. POSITION TITLE: Participant Training Assistant (Curriculum Development and

Delivery Assistant) (2 Positions)

5. MARKET VALUE: THB 640,601 – 1,121,058 per annum equivalent to FSN-8 in

accordance with AIDAR Appendix J and the Local Compensation Plan of

USAID/RDMA. Final compensation will be negotiated within the listed market value.


under this contract are expected to be of a continuing nature that will be executed by

USAID through a series of sequential contracts, subject to continued need of the position

and availability of funds.


Development/Regional Development Mission for Asia (USAID/RDMA), Bangkok,

Thailand with possible travel as stated in the Statement of Work.


a Security Certification for Employment from Regional Security Office.

9. STATEMENT OF DUTIES

9.1. General Statement of Purpose of the Contract

The Asia Regional Training Center (ARTC) Training Program Assistant (Curriculum

Development and Delivery Assistant) is part of a dynamic learning and development

team at USAID/RDMA. The incumbent serves as a key team member in establishing

new curricula and developing curricula for USAID missions in the Asia region. S/he

liaises directly with subject matter experts in the region to develop courses from

provided content. S/he coordinates with Human Capital and Talent Management’s

Center for Professional Development (HCTM/CBD) for course approvals and

reviews. S/he also actively participates in the management of the training programs

of ARTC. Functions performed include serving as a trainer/co-trainer,

developing/revising training materials and performing a variety of program

management activities. S/he will also deliver training courses both at ARTC and other

missions in Asia depending on demand. This includes participating on design teams

for USAID-developed courses as well as designing and delivering his/her own

workshops to fill previously identified training gaps. In addition, s/he will work

closely with ARTC Client Outreach and Forecasting team to find gaps in training for


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the region. Frequent travel throughout the region to support ARTC program is

required.


A. Curriculum Development: 50%

• Works to standardize course structures to assure successful and appropriate content

delivery. Responsibilities include revising, updating existing courses and working

to create new courses for the region with HCTM/CPD direction – for the entire

Agency. Course designing must consider the following factors; required length of

time for the course, adult learning methodologies, relationships with other offerings

in USAID, learning outcomes, means of measuring learning and behavior change,

and the ways in which the course can be standardized to assure consistent quality

and replicability among different instructors.

• Analyzes training needs and requirements. Develops or assists in developing new

courses. In consultation with Participant Training Specialist, determines course

goals and delivery methods, develops lesson plans, course materials, and creative

training method. S/he creates presentation materials with subject matter experts

using PowerPoint and similar presentation software for use in courses.

• Reviews, updates and revises ARTC’s current training materials to ensure they

include the most updated information. Reviews and utilizes input from training

participants to improve the course materials and training method.

• Assists trainers with advice and feedback on instructional methods for adult

learners. S/he monitors instruction to assure fealty and standardization of content

delivery, and measure learning outcomes. Also conducts field surveys to measure

behavior changes resulting from course participation.

B. Training Delivery: 30%

• Prepares and coordinates training sessions of various subjects, particularly in the

area of soft skills and interpersonal skills training.

• Teaches and co-teaches sessions, segments and/or entire courses using various

effective training methods, i.e., individual work assignments, group discussions,

role plays, participant teaching and various audio-visual equipment.

• Identifies and champions the use of regional mission experts to serve as associates

in course delivery. Conducts Train-the-Trainer sessions for regional mission

experts.

• Occasional travel is expected.

C. Coordination/Interface: 20%

• Works closely with the ARTC Client Outreach team to find gaps in training for the

region. Solicits feedback from students and instructors on new and/or revised

courses, to measure learning and glean meaningful insights to modify course

structures and delivery methods that improve learning outcomes.

• Supports the Participant Training Specialist in evaluating ARTC portion of

Washington based contract for curricula development. Provides professional


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insights to Contracting Officer/Agreement Officer (AOR/COR), responsible for

determining if contract is fulfilled properly.

• Works closely with the Logistic Support Team to organize the annual training

calendar with appropriate setting for each course in terms of the course duration

and the course interval when the same course is held more than once a year. S/he is

expected to prepare flexible plans to rearrange the course schedule in case of some

emergent issues which trigger the course cancellation or postponement.

• Supports the Participant Training Specialist to ensure the practicality and necessity

of the courses in relation to available budget for each fiscal year. S/he oversees the

number of courses and manages the development of training materials on time and

budget.

The contractor is eligible for temporary duty (TDY) travel to the U.S., or to other

Missions abroad, to participate in the "Foreign Service National" Fellowship Program,

in accordance with USAID policy.

9.3. Supervisory Relationship

This position will be under supervision of the Participant Training Specialist or his/her

designee.

9.4. Supervisory Controls

Full supervision of other USAID staff is not contemplated.

10. AREA OF CONSIDERATION:

This position is open to Cooperating Country National (CCN). Thai citizen or other

country citizen lawfully admitted for permanent Thai residence is eligible to apply.

Please note that USAID is not able to sponsor candidates for a Thai residency permit.

11. PHYSICAL DEMANDS: The work requested does not involve undue physical

demands.

12. POINT OF CONTACT: Natthika Changprasert/RDMA HR Assistant, e-mail

[email protected]


1. Education: Bachelor’s degree in Education, Human Resources Administration, Mass

Communication, Business Administration, Arts/Liberal Arts, Humanities, Social Science

or related fields is required.

2. Experience: Minimum 3 years of professional experience in training or curriculum

development with a requirement to conduct training sessions periodically.


1. Experience (40 points): Experience in training or curriculum development with a

requirement to conduct training sessions periodically.

mailto:[email protected]


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2. Knowledge (20 points):

• A professional knowledge of curricula development, education assessment, and adult

learning practices required.

• Strong familiarity with training and staff development services, trends, tools and

techniques is required.

• Good working knowledge of instructional design is required.

• Good working knowledge of standard office procedures and customer service practices

are required.

3. Skills and Abilities (40 points):

• Professional skills and abilities in conducting formal training is required.

• Must be able to handle diversified groups of training participants and effectively

maintain their interest and attention to the training subject.

• Must possess proficient skills in using various applications such as Microsoft Words,

PowerPoint, Excel and Google Suit. Must be able to operate cameras, video recorders,

and video equipment.

• Must have strong communication skills (verbal and writing skills) and attention to

details.

• Ability to collaborate with others as a team, placing the team agenda before a personal

one, truly valuing others’ inputs, and willing to take shared responsibility are required.

• Must be willing and able to travel throughout the region to support ARTC program

(travel is estimated more than 20% of time).

4. Language: Level IV – Fluent in speaking/reading/writing in Thai and English with a valid

TOEIC score of 855 is required.

SELECTION PROCESS:

To be considered for candidacy, applicants must address each criterion in their application

as to how they meet the minimum qualifications required for the position mentioned in

Section II, Item 1-2. If the application submitted fails to demonstrate eligibility, the

application will be marked unqualified. It is the responsibility of the applicant to provide

all pertinent information.

Applications will be initially screened and scored for eligibility in accordance with the

evaluation factors and points mentioned in Section III, item 1-3. Top-ranked candidates

who meet the minimum qualification will be given a recruitment test. Applicants with

passing marks from the recruitment test and with a valid TOEIC score mentioned in

Section III, item 4 will be invited for an interview. Only shortlisted candidates for final

interview will be notified of the selection result. The recruitment test and the interview will

be structured around the evaluation factors mentioned above and will be conducted in

USAID/RDMA Bangkok, Thailand. Reference checks will be conducted once the

applicant pool is narrowed down to the top candidate(s). References may be obtained

independently from other sources in addition to the ones provided by an applicant.

USAID/RDMA reserves the right to select additional candidates if vacancies become

available during future phases of the selection process.


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1. Eligible applicants are required to complete and submit the form DS-174 Application for

Employment as a Locally Employed Staff along with a cover letter and resume written in

English. The DS-174 Application form can be found in the U.S. embassy website


2. Resume (without photo) is required if experience description goes beyond the block No.

20 Work Experience in DS-174.


Thailand. Please note that USAID is not able to sponsor candidates for the permit (check

with Thai Immigration Bureau website https://www.immigration.go.th for the information

of Thai Residency Permit).



documents are in Microsoft Word or Adobe Acrobat PDF format. Please do not submit

documents in zip file or web links.



7. To ensure consideration of application for the intended position, applicant must

prominently reference the Solicitation Number in the application submission. The email

subject should read: Firstname Lastname – 72048620R10018 ARTC Participant

Training Assistant (Curriculum Development and Delivery Assistant)

By submitting application materials, you certify that all of the information on and attached

to the application is true. False or fraudulent information on or attached to your application

may result in you being eliminated from consideration for this position or being terminated

after award.


Once the Contracting Officer (CO) informs the successful Offeror/Applicant about being

selected for a contract award, the CO will provide the successful Offeror instructions about

how to complete and submit the following forms.

1. Security Certification Form (Department of State Forms)

2. Designation of Beneficiary (SF-1152)

3. Allotment of Pay (DS-1992)


https://www.immigration.go.th/


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VI. BENEFITS/ALLOWANCES

As a matter of policy, and as appropriate, a CCN PSC is normally authorized the following

benefits and allowances:

1. Annual bonus

2. Annual leave plan

3. Health benefit plan

4. Severance pay plan

5. Retirement plan

6. Life insurance program

7. Premium compensation – Overtime and Holiday pay

VII. TAXES

The U.S. Mission does not make deductions for income tax to local governments. The U.S.

Mission expects its employees to fulfill their fiscal obligations required under their country’s

laws, including paying income taxes. Paying these taxes is a matter strictly between the

employees and the Thai government.

Employees holding American citizenship or Permanent Resident Alien (Green Card holder)

status must report to HR at first hire or when there is a change in nationality status. A copy of

the Social Security or resident alien card must be submitted to HR together with completed W-

4 Form to initiate U.S. Federal tax/FICA withholding.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING

TO PSCs

USAID regulations and policies governing CCN PSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR), Appendix J, “Direct USAID Contracts With

a Cooperating Country National and with a Third Country National for Personal Services

Abroad,” including contract clause “General Provisions,” available at




(AAPDs/CIBs) for Personal Services Contracts with Individuals available at



individual, the contractor will be acknowledging receipt of the “Standards of Ethical

Conduct for Employees of the Executive Branch,” available from the U.S. Office of


https://www.usaid.gov/forms



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Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See


EQUAL EMPLOYMENT OPPORTUNITY: USAID/RDMA provides equal opportunity in

employment to all qualified candidates without regard to race, color, religion, sex, national

origin, age, disability, political affiliation, marital status, or sexual orientation. Management

may consider the following when determining successful candidacy: nepotism, conflicts of

interest, budget, and residency status.

END OF SOLICITATION


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