Washroom care programs - Prescott S.M de Alex... · · 2015-09-25Bowl brush 5. Dust Pan ......

Washroom care programs

Table of contents

• The basics………………………………………………………………………………………………………………………………………………..1

• Cleaners classification….……………………………………………………………………………………………………………………..……6

• Combining substances....................................................................................................................................2

• All day maintenance…………………………….………………………………………………………………………………………………….12

• Daily maintenance………………………………………………………………………………………………..…………………….…..........13

• Periodic maintenance…………………………………………………………………………………………..…………………………..…….23

• Emergency maintenance…………………………………………………………………………………………………..……………….……30

The basics

Why review chemistry?

Answer:

1. Reviewing basic principles allow us to better understand and explain the products weexplain the products we represent.

2. Chemistry is the study of compositions of the substances around us A large part of itaround us. A large part of it includes the study of ways by which we can alter, mix or extract these substances to be more useful to man.

Example:

Natural citric solvents from orange peels, when formulated, can be an effective natural degreaser.

1

The basics

How do substances change?What are the 3 physical states of a substance ?

Answer:1. Solid

S bstance that holds shape

Answer:

1. Physical ChangeSubstance that holds shape on its own.

2. Liquid

Substance that does not hold

Change in the form of the substance without altering its chemistry.

2. Chemical Changeshape but takes the shape of the container that holds it.

3. Gas

S b t th t h h

A change of the substance which causes the original substance to disappear and a new one created.

Substance that has no shape and tends to take shape of the container.

2

Combining substances

How are the substances combined ?

Answer:

1. Reaction

Combination of elements usually by chemical reaction (energy) to formCombination of elements, usually by chemical reaction, (energy) to form a compound. Smallest form of a compound is a molecule.

Example:

2 hydrogen atoms + 1 oxygen atom ==> H2O (Water)y g yg 2 ( )

Nonmetals combined with hydrogen produce Acid compounds.

Example:

Sulfuric acid = H SOSulfuric acid = H2SO4

Metals combined with oxygen/hydrogen molecule produce Alkaline compounds.

Example:

Sodium Hydroxide = Na(OH)2

3

Combining Substances

How are substances combined?What is the pH factor in cleaners?

Answer:

1. A simple chemical scale which expresses the degree of Alkalinity

Answer:

3. Emulsions

Like a suspension but dealing withor Acidity of a solution

2. Increasing by 1 on the pH scale equates to an increase by a factor of 10 in strength or weakness of a

Like a suspension, but dealing with liquid in liquid.

Example:

Oily soils in a water/detergent solution.

0 1473 4 6 8 1011

Moderately Acidic Moderately Alkaline

y / gsolutionPolymers in a Floor Finish Emulsion

AlkalineAcid0 147

(neutral)

3 4 6 8 1011

Strongly AcidicStrongly AcidicStrongly Alkaline

4

Combining substances

How are substances combined?

Answer:

4. Mixtures

Answer:

5. Solutions

Elements or compounds that are together, but do not chemically combine.

Combination of substance dissolveduniformly in another substance.

Example:Detergent in water

Each retain individual properties.

Ingredients in a mixture may be d h h l

6. Suspensions

Combination of substance distributeduniformly in another substance without dissolving. Upon standing it would separate.

separated without a chemical change.

Example:Powdered detergents

g p g p

Example:Soil in a water/detergent solutionPumice in an Industrial Hand Soap

5

Cleaners classification

How are cleaners classified?

Answer:

1. Soaps

Derived from combining animal and

Answer:

2. Detergent

Synthetic cleaner capable of vegetable fats and oils with earthmetals to create an alkali mix whichdissolves soils of an organic acidicnature.Old technology.

dislodging, suspending and/or emulsifying soils.

Chemical composition contains active ingredients which perform the O d tec o ogy.

Less effective in cold or hard water.Not stable.Leaves residue.

Allows the solution to spreadeasily, even over oily soils.

following:

1. Wetting Agents

3. SolventsOil‐loving and water‐lovingmolecules which are attracted tothese type of liquid soils.

Suspend solid soils long enough

2. Emulsifiers.

3. Suspensions

Solvent cleaners are derived from compounds such as hydrocarbons or citrus.

They are formulated to dissolve not Suspend solid soils long enoughto complete cleaning process .

They are formulated to dissolve not emulsify organic soils.

Highly effective and quick.6

Cleaners classification

How are cleaners classified ?

Answer:

3. Solvents

S l l d i d f‐ Solvent cleaners are derived from compounds such as hydrocarbons or citrus.

‐ They are formulated to dissolve not l if i ilemulsify organic soils.

‐ Highly effective and quick.

7

Conclusion

What are the active ingredients of a cleaners?

Answer:

In general, the active ingredient of a cleaner is determined by the action which it must do best. y

‐ Degreasers

‐ Neutral

Emulsifying characteristics

Suspension characteristics

‐ Disinfectants Active agents which are recognized to attack specific microorganisms.

‐ Solvents Possess the most effective dissolving characteristics.

8

Washroom plan

All Day Maintenance Subject to

Daily Maintenance analysis of

Custom Custom Maintenance FrequencyFrequency

Method CodeCode Frequency

Daily Maintenance analysis of

Periodic Maintenance customer need

9

All day maintenance

Step 1:Inspecting & Refilling

1. Knock and announce: “Service”.

2 Pl “W h

TIPS: • Watch for smoldering butts in ashtrays and

toilets.

2. Place “Washroom in Service” sign.

3. Pickup debris.Supplies & Equipment Required

4. Check and empty ashtrays, trash containers.

“Washroom in Service” SignGarbage Liner BagsPaper TowelsToilet Tissue

5. Check levels of all dispensers and refill if required.

Hand Soap

6. Check and flush all toilets and urinals.

10

All day maintenance

Step 2: Cleaning

1. Spray and wipe sink, Baby Comfort Station® and counter areas using cleaner. TIPS:

• Wear gloves to reduce unnecessary risks.

2. Spray and clean all mirrors, dispensers and faucet fixtures using window cleaner.

3 U i di bl i d lEquipment Required

3. Using disposable wipes, spray and clean bowl seats using germicidal cleaner.

4. Spray and clean walls and separators where abnormal soil marks may be evident

Portable Caddy Rubber GlovesSafety Glasses Sponge or ClothsRTU Bottles Check List

abnormal soil marks may be evident using cleaner.

5. Initial your name on inspection log report.

6. Pick up sign when finished.

7. Store portable caddy and supplies safely. 11

Setup

Chemicals RequiredEquipment required

1. “Washroom in Service” sign2. Dust mop or broom 3. Portable caddy for chemicals

1. Tile Cleaner2. Disinfectant 3. Bowl Cleaner

4. Bowl brush 5. Dust Pan/Brush6. Bucket and wringer7. Cotton blend mop (1)8 S

4. Window Cleaner5. Deodorizer

TIPS: • Soak new mop heads in water before using8. Scraper

9. Gloves and glasses 10. Toilet tissue 11. Paper towels12 RTU Trigger Spray Bottles

• Soak new mop heads in water before using them.

• Take the time to prepare all the equipment and chemicals prior to starting task.

• Follow directives on label or dilution control t t t t ti12. RTU Trigger Spray Bottles center to ensure accurate concentrations.

12

Daily maintenance

Step 1: Inspection/Removal ofDebris & Waste


2 Pl “W hTIPS:


3. Pickup debris.

• Watch for smoldering butts in ashtrays and toilets.


h l l f ll di

Garbage Liner Bags Hand SoapPaper Towels Toilet Tissue

Supplies &Equipment Required

5. Note the levels of all dispensers.

6. If equipped with hand‐dryers, verify operation.

Tissue“Washroom in Service” Sign

7. Check and flush all toilets and urinals.

13

Daily maintenance

Step 2: Refilling

1. Refill all:‐ Toilet paper dispensers.‐ Toilet seat cover dispensers. TIPS:

• Don’t forget the keys of locked units

p g

‐ Paper towel dispensers.‐ Tissue boxes.‐ Soap dispensers.‐ Aerosol deodorant dispensers.Concentrated deodorant urinal

Don t forget the keys of locked units

Supplies &Equipment Required‐ Concentrated deodorant urinal and bowl dispensers. (Urinal Screens and Urinal Blocks)

‐ Automatic odor control units

2 Make note of any broken units

Garbage Liner Bags Hand SoapPaper Towels Toilet TissueToilet Seat Covers Tissues“Washroom in Service” Sign

2. Make note of any broken units. Urinal Screens or Urinal Blocks

14

Daily maintenance

Step 3: Cleaning

1. Pour bowl and urinal cleaner inside and along inner lining of bowl and urinal allowing it to work while you

4. Clean all mirrors, chrome dispensers and faucet fixtures using window cleaner.

p g

commence other cleaning duties. If using automated touch‐free foaming dispenser, inject pre‐measured cleaner.

2 S d l t

5. Spray and clean outside and perimeter of urinals and commodes as well as toilet seats and covers using germicidal.

2. Spray and clean, counter areas, pipes below sink, Baby Comfort Station® and ashtrays using germicidal cleaner. Note: use alternate wipes for each area in order to avoid cross

Note: use alternate wipes for each area in order to avoid cross‐contamination.

Step 3 Continued ... each area in order to avoid cross‐contamination.

3. Sponge clean sinks and tile area using tile and porcelain cleaner.tile and porcelain cleaner.

15

Daily maintenance

Step 3: Cleaning

6. Spot clean walls, tiles and stall separators using disinfectant cleaner

8. Make note of any broken or leaking units

p g

using disinfectant cleaner. Pay particular attention to areas in close proximity to commodes or urinal fixtures.

9. Remove and replace any deodorant blocks which are broken and no longereffective.

Step 3 Continued ...

7. With the aid of a bowl brush, scrub and rinse all urinals and bowls, paying particular attention to rim area where bacteria typically breeds.

16

Daily maintenance

Step 3: Cleaning

TIPS: • Fill bottles with RTU solution using a

controlled delivery system.• If using automated touch free cleaning

10. Dust and clean light fixtures and other wall mounted dispensers or frames.

p g

If using automated touch free cleaning dispenser, top up with required water disinfectant solution.

• Ensure bottles are accurately labeled.11. Dust all shelves and

vent openings with dust wand. Spray ith i id l

Portable Caddy Rubber GlovesSafety Glasses Sponge or ClothsDisposable Wipers Dust Wand

Equipment Requiredwith germicidal cleaner if necessary.

Disposable Wipers Dust Wand

17

Daily maintenance

Step 4: Floor care

1. Sweep and dust mop entire floor area. Pickup debris.

TIPS: • Frequently change the mop heads

p

3. Fill mop bucket with cleaning solution.

2. Shake or vacuum walk‐off mats.• Frequently change the mop heads.• Do not lift the dust mop while mopping.

Equipment Required

4. Agitate and thoroughly mix the solution using the mop head then wring it slightly.

Dust Mop/BroomDust Pan/BrushMop & Bucket

5. Mop entire area.

18

Clean up

ChemicalsEquipment

1. Wash all mops thoroughly in a deep sink and hang them head down to air dry and get them

Chemicals

1. Refill all bottles and wipe leaks.

2. Tightly close the bottles and store them

q p

ready for the next operation.

2. Clean bucket thoroughly by scrubbing the inside and wiping the outside including

g ysafely for next time.

TIPS: • Add a touch of oil to the castor to keep

them rolling smoothly.

wiping the outside includingthe casters.

3. Safely store all equipment.

• Proper cleaning of the equipment will increase its duration and quality.4. Once the floor is dry,

remove “Wet Floor” sign.

19

Setup


1. “Washroom in Service” Sign2. Dust Mop or Broom 3. Portable Caddy for Chemicals

q

1. Tile Cleaner2. Disinfectant3. Bowl Cleaner

q p q

y4. Bowl Brush 5. Dust Pan/Brush6. Bucket and Wringer7. Cotton Blend Mop (1)

4. Window Cleaner5. Deodorizer6. Floor Cleaner

8. Scraper 9. Gloves and Glasses 10. Toilet Tissue 11. Paper Towels

TIPS: • Soak new mop heads in water before using

them. • Take the time to prepare all the equipment and

chemicals prior to starting task12. RTU Trigger Spray Bottles 13. Batteries, Light Bulbs, etc...

chemicals prior to starting task.• Follow directives on label or dilution control

center to ensure accurate concentrations.

20

Periodic maintenance

Step 1: Inspection/Removal ofDebris & Waste


2 Pl “W h

TIPS: • Watch for smoldering butts in ashtrays and

toilets.2. Place “Washroom

in Service” sign.

3. Pickup debris. Supplies & Equipment Required


5 Note the levels of all dispensers

Garbage Liner Bags Hand SoapPaper Towels Toilet Tissue“Washroom in Service” Sign

5. Note the levels of all dispensers.

6. If equipped with hand‐dryers, verify operation.

7. Check and flush all toiletsand urinals.

21


Step 2: Refilling

1. Refill all:Toilet paper dispensers.Toilet seat cover dispensers.

TIPS: • Don’t forget the keys of locked units

Paper towel dispensers.Tissue boxes.Soap dispensers.Aerosol deodorant dispensers.Concentrated deodorant urinal

Supplies & Equipment RequiredConcentrated deodorant urinal and bowl dispensers. (Urinal Screens and Urinal Blocks)Automatic odor control units: aerosolsand batteries.

Garbage Liner Bags Hand SoapBatteries and Bulbs Paper Towels Toilet Tissue & Seat Covers Tissues“Washroom in Service” Sign

Replace burnt bulbs on fixtures.

2. Make note of any broken units.

Urinal Screens or Urinal Blocks

22


Step 3: Cleaning

1. Pour bowl and urinal cleaner inside and along inner lining of bowl and urinal allowing it to work while you

4. Clean all mirrors, chrome dispensers and faucet fixtures using window cleaner.

commence other cleaning duties. If using automated touch‐free foaming dispenser, inject pre‐measured cleaner.

2 S d l t i

5. Spray and clean outside and perimeterof urinals and commodes as well as toilet seats and covers using disinfectant. Note: use alternate wipes for each area2. Spray and clean, counter areas, pipes

below sink, Baby Comfort Station® and ashtrays using germicidal cleaner. Note: use alternate wipes for each area in order to avoid cross contamination

Note: use alternate wipes for each area in order to avoid cross‐contamination.

Step 3 Continued ... order to avoid cross‐contamination.

3. Sponge clean sinks and tile area using tile and porcelain cleaner.

23


Step 3: Cleaning

6. Spot clean walls, tiles and stall separators using cleaner. Pay particular attention to areas in close proximity to commodes or urinal fixtures.

TIPS: • Fill bottles with RTU solution using a

controlled delivery system

7. With the aid of a bowl brush, scrub and rinse all urinals and bowls, paying particular attention to rim area where Equipment Required

controlled delivery system.• Ensure bottles are accurately labeled.

bacteria typically breeds. Portable Caddy Rubber GlovesSafety Glasses Sponge or ClothsDisposable Wipers Dust Wand

8 d l li h fi d8. Dust and clean light fixtures and other wall mounted dispensers or frames.

9 Dust all shelves and vent openings9. Dust all shelves and vent openings with dust wand. Spray with germicidal cleaner if necessary.

24


Step 3: Cleaning

1. Sweep and dust mop entire floor area. Pickup debris.

5. Mop entire area, frequently rinsing mop to assure sanitized floor.

6 When finished mopping pour approximately 4 liters of

3. Fill mop bucket or automatic scrubber i h fl l i l i

2. Shake or vacuum walk‐off mats.

TIPS:

6. When finished mopping, pour approximately 4 liters of the detergent/water solution down the washroom floor drain to prevent sewer gas smells.

with floor cleaning solution.

4. Agitate and thoroughly mix the solution using the mop head then wring it slightly.

TIPS: • Frequently change the mop heads.• Do not lift the dust mop while mopping.

Dust Mop BroomPutty Knife Dust Pan/BrushMop & Bucket

Equipment Required7. If floor has finish, follow the procedures outlined in your Floor Care Maintenance Program.

Mop & Bucket

8. Stripping and finishing would occur at same as scheduled for common area.

25

Clean up

ChemicalsEquipment

1. Wash all mops thoroughly in a deep sink and hang them head down to air dry and get them ready for the next operation

1. Refill all bottles and wipe leaks.


TIPS:

ready for the next operation.

2. Clean bucket thoroughly by scrubbing the inside and wiping the outside including

safely for next time.

• Add a touch of oil to the castor to keep them rolling smoothly.

• Proper cleaning of the equipment will increase its duration and quality.

wiping the outside includingthe casters.

3. After cleaning all the equipment, store them.

4. Once the floor is dry, remove “Wet sign”.

26

Setup


1. Wet Floor Sign 2. Broom and dust pan 3. Wet Mop

1. Disinfectant

4. Dual Bucket and Wringer5. Extra strength garbage bags6. Gloves and glasses7. Disposable paper towels.

TIPS: • In all cases where bacterial fluid or solid matter

must be removed, assess the nature of the

emergency and advise supervisory personnel.g y p y p• Quickly fill one bucket with a concentrated

germicidal water solution and the other with rinse water.

27

Emergency maintenance

Step 1: Cleaning


2. Using disposable paper towels,

TIPS: • Be careful not to come directly in contact with

any of the soil matter. • Always wear gloves and safety glasses.

remove all solid matter and place in dedicated doubled garbage bag.

3. Spray entire affected area with di i f L k f

Always wear gloves and safety glasses.

Equipment Required

disinfectant . Let work for approximately 10 minutes, then wipe clean.

3 f dd d ff i

Garbage BagsDisposable Paper TowelsGloves and Glasses

4. Repeat step 3 for added effectiveness.

5. Securely seal garbage bag and discard responsibly.

28

Emergency maintenance

Step 2: Floor care

1. Place “Wet Floor” signs.TIPS:

• Be careful not to come directly in contact with any of the soil matter

2. Remove all solid waste matter and place in doubled garbage bag. Securely seal garbage bag and discard responsibly.

any of the soil matter. • Always wear gloves and safety glasses.

Equipment Required

3. Mop entire affected area, frequently rinsing mop in alternate bucket to assure

Bucket and WringerMopGloves and glasses

Equipment Required

sanitized floor.

4. Discard of contaminated solution safely being careful not to contaminate other area through splash droplets.

Gloves and glasses

29

Clean up

ChemicalsEquipment

1. Carefully rinse bucket and wringer unit and mop. Discard of mop head safely and responsibly.

1. Wipe leaks around the bottles.


2. After cleaning all the equipment, store them.

3 Once the floor is dry

for next time.

TIPS: 3. Once the floor is dry, remove “Wet sign”.

• Be careful not to come directly in contact with any of the soil matter or splashes.

• Always wear gloves and safety glasses.

30

Equipment and procedure pictograms

Spray and Wipe

Flush Toilet and Urinal

Wet Floor Sign

Spray and Clean Pour Cleaner into Bowl

and UrinalDust Mop

Spot Clean

Scrub and Rinse Bowl and Urinal

Putty Knife

Spray and Clean

Dilute Chemical

Vacuum

Sponge Clean

Wipe Clean

Dilute Chemical

Seal Garbage Bag and Discard

Mop Floorp and Discard

31

Safety and handing

MSDS-Right-to-know program

Aimed at providing customers with detailed and clear info about our products.

Integral component of all End‐userMarketing Programs.

Label-Right-to-Know Program

Ensures that all label info is accurate, clear & easy to understand.

All safety information is clearly indicated.

Multi‐language labelingMulti‐language labeling.

32

Washroom care programs - Prescott S.M de Alex... · · 2015-09-25Bowl brush 5. Dust Pan ......

Documents

Transcript of Washroom care programs - Prescott S.M de Alex... · · 2015-09-25Bowl brush 5. Dust Pan ......