W E L O O K A T T H I N G S D I F F E R E N T L Y ICT EDUCATION SEMINARS ILCU ICT OFFICE COOKSTOWN 3...
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W E L O O K A T T H I N G S D I F F E R E N T L Y ICT EDUCATION SEMINARS ILCU ICT OFFICE COOKSTOWN 3 NOV 2010 KILKENNY 9 NOV 2010 CORK 10 NOV 2010 LIMERICK 11 NOV 2010 ATHLONE 15 NOV 2010 SLIGO 16 NOV 2010 DUBLIN 18 NOV 2010
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Transcript of W E L O O K A T T H I N G S D I F F E R E N T L Y ICT EDUCATION SEMINARS ILCU ICT OFFICE COOKSTOWN 3...
W E L O O K A T T H I N G S D I F F E R E N T L Y
ICT EDUCATION SEMINARS
ILCU ICT OFFICE
COOKSTOWN 3 NOV 2010
KILKENNY 9 NOV 2010
CORK 10 NOV 2010
LIMERICK 11 NOV 2010
ATHLONE 15 NOV 2010
SLIGO 16 NOV 2010
DUBLIN 18 NOV 2010
W E L O O K A T T H I N G S D I F F E R E N T L Y
ICT EDUCATION SEMINARS
ILCU ICT OFFICE
COOKSTOWN 3 NOV 2010
KILKENNY 9 NOV 2010
CORK 10 NOV 2010
LIMERICK 11 NOV 2010
ATHLONE 15 NOV 2010
SLIGO 16 NOV 2010
DUBLIN 18 NOV 2010
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Agenda
• ICT Strategy – How We Got to Where We Are
• ILCUnet – Your Private Credit Union Network
• ILCUbis – Your Credit Union Business Intelligence Service
• Your IT Suppliers and Your ICT Strategy
• IT Suppliers - Comments from the Top Table
• Open Forum for Questions and Discussion
• Wrap-Up: ICT User Forum, Yellow Forms, Seminar Feedback
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
2010* 2010*
ICT Strategy – How we got to Where We Are
Planning Committee
April 1991
2010*
“New services for members”
“Access to payments clearing”
“Work together, not alone”
Planning Committee
April 1991
2010*
ICT Strategy – How we got to Where We Are
“ISIS notwithstanding, a technology solution must be found...”
“There are a number of need areas...
• Electronic / Banking Services• Communication Network• Central Data Base / Decision Support Systems...”
Planning Committee
April 1991
Review Commission
April 2002
*
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
2010
ICT Strategy – How we got to Where We Are
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
“Members demand we interact with the larger financial services world.”
“The responsibilities of directors are growing – we need appropriate business management tools.”
Planning Committee
April 1991
Review Commission
April 2002
ICT Strategy
April 2007
”Regulatory requirements are becoming more onerous.”
* 2010
ICT Strategy – How we got to Where We Are
“Members and non-members want more financial services”
“The ICT strategy ... will be a key cornerstone in aiding Credit Unions”
Planning Committee
April 1991
Review Commission
April 2002
ICT Strategy
April 2007
”Members are open to new product and service innovations that meet real needs”
Amarach Research
August 2009
*
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
2010
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Malcolm MoirNetwork Services [email protected]
ILCUnet Secure Credit Union Network
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet – Your Private Credit Union Network
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet – Your Private Credit Union Network
SAFESTRONGSECURE
ILCUbis - Credit Union Business Intelligence Service
Payments CUSO
Your IT Supplier Service
New Services
Credit Union A Ltd
Credit Union B Ltd
Sub OfficeCredit Union B Ltd
Irish League of Credit UnionsILCUnet
SAFESTRONGSECURE
ILCUbis - Credit Union Business Intelligence Service
Payments CUSO
Your IT Supplier Service
New Services
Credit Union A Ltd
Credit Union B Ltd
Sub OfficeCredit Union B Ltd
Irish League of Credit UnionsILCUnet
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet – Your Private Credit Union Network Today !
SAFESTRONGSECURE
ILCUbis - Credit Union Business Intelligence Service
Payments CUSO
Your IT Supplier Service
New Services
Credit Union A Ltd
Credit Union B Ltd
Sub OfficeCredit Union B Ltd
Irish League of Credit UnionsILCUnet
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet – Your Private Credit Union Network Today !
SAFESTRONGSECURE
ILCUbis - Credit Union Business Intelligence Service
Payments CUSO
Your IT Supplier Service
New ServicesILCUnet
31
23
66
120 Credit Unions !
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet – Your Private Credit Union Network Today !
SAFESTRONGSECURE
ILCUnet
31
23
66
120 Credit Unions !
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet Support Tools for Your IT Suppliers
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Malcolm MoirNetwork Services [email protected]
ILCUnet Secure Credit Union Network
“Credit Unions have paid to build our own communications network and should now take pride in connecting to it.”
– Donal Scannell CEO Thurles CU
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Malcolm MoirNetwork Services [email protected]
ILCUbisCU Business Intelligence Service
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis – Credit Union Business Intelligence Service
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
GOLD – Target Value Range
BARS – Actual Value Results
LIGHTS – Quick Indicator Results Inside or Outside of GOAL Range
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
A1 Loan Arrears 10 Wks + / Total Loans
E1 Loans / Total Assets
P1 Bad Debt Provision Requirements
Credit Union Average
Asset Band Average
Membership Size Band Average
BENCHMARKING
Compare YOUR Performance Against the Average of Your Peers
65%
40%
42%
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
400
320
240
Mem
ber
ship
C
ou
nt
160
80
0
Number of Years a Member
Members by Years of Membership Analysis
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41
Last Year’s Membership Drive was Successful! ~ 365 Members for 1 Year
~ 55 Members for 20 Years
Nearly 20 Members for 40+ Years
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
% Dormant Accounts% Active Accounts
Pe
rce
nta
ge
0f
Ca
tch
me
nt
Ward Name
Only 1% of Clady are Members
~ 16% of Stiles Ward are Members20
16
12
8
4
0
Clady Stiles
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
Total Savings Balance
Total Loans Balance
Total Arrears Balance
Age Band
To
tal S
har
es, L
oan
s, A
rrea
rs
1,200,000
600,000
300,000
0
900,000
16-17 18-19 20-24 25-29 30-44 45-59 60-64 65-74 75-84 85-89 90-150
45-59 Age Band
~ 1.0 M Saved
~ 950,000 Borrowed
~ 40,000 in Arrears
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Malcolm MoirNetwork Services [email protected]
ILCUbisCU Business Intelligence Service
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Typical Costs for Your Own IT - Details in Your Pack(ex VAT)
ILCUnet – Often replaces existing network expenses
• Installation FREE (€ 1,365 paid by ICT Office)• Annual € 963
ILCUbis – Named User License for Oracle
• Year 1 € 662 (€ 500 paid by ICT Office)• Annual € 210 (Less than a Fiver a week, including VAT)
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Jim WilliamsStrategy Implementation [email protected]
ICT StrategyBuilding for the Future
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Your IT Suppliers and Your ICT Strategy
[From ICT Office Perspective]
• Some new Realities
• Change • CUs have “Worked Together” - don’t have to “Go it Alone”
• CU-owned private communications Network• CU-owned movement-wide BI
• New Status Quo• “Go it Alone” Internet and BI Services no longer the only option• Alternative Services Delivery Model
• Deliver to CU-owned Network and All CUs may use• Shifting from “CU by CU” to “ILCUnet to Movement” Delivery Model
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Your IT Suppliers and Your ICT Strategy
[From ICT Office Perspective]
• Some new Opportunities
• Vastly Improved ICT Office – IT Suppliers Communications
• Larger market for Supplier Services - “ILCUnet to Movement”
• 6 / 10 Suppliers now supporting CUs on ILCUnet
• Greater CU Choice of Competitively-Priced Services Delivered over the CU-Owned Internet
• Potential for Suppliers to focus on CU-level (Micro) BI• Compliment Movement-level (Macro) ILCUbis BI
• Opportunity for CUs to get more value from IT spend by Using IT Owned by CUs
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Your IT Suppliers and Your ICT Strategy
[From ICT Office Perspective]
• The ICT Strategy Vision – Here Now and More Coming
• All CUs on Private CU-Internet
• IT services available to All CUs at lower cost
• ILCUnet – CU-owned Network for Payments CUSO
• Your files sent to RCU Never on Public Internet – Data Protection
• Fully Consistent BI Data across Movement Apples = Apples• Same Governance tools, vocabulary, pictures across CUs
• Easy to share & talk about
• Comparative analyses – YOUR Performance against average of YOUR Peers
• Data Warehouse to quickly & accurately answer ad hoc Board queries and future RCU requests
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
IT Supplier - Comments from the Top Table
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Call to Action - What do I do Now?
• Sign Up to your Private Credit Union Network
o You have already paid for it - ILCUnet
• Sign Up to your Business Intelligence Service
o You have already paid for it – ILCUbis
• Talk with Your IT Supplier – Share views and action plans
• Complete the ‘Yellow Form’ in your handout pack
YOUR NEW TECHNOLOGY ENVIRONMENT
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ICT User Forum for Credit Unions, Your IT Suppliers and Your ICT Office
Complete the Yellow Form in Your Pack !
Use What You Have Paid For !
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
