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    WBS item title

    1 Project Preparation

    1 1 Project Initiation

    1 1 1Allocate Resources - hard booking with resource

    management

    1 1 2 Prepare Team Onboarding Document

    1 2 Project Governance

    1 2 1 Define Project Organization

    1 2 2 Assign Roles and Responsibilities

    1 2 3 Complete communication management plan

    1 3 Project Charter

    1 3 1 Prepare Project Charter Document

    1 3 2 Identify Stakeholders

    1 3 3 Obtain Project Charter Sign-off

    1 4 Kick-Off Workshop

    1 4 1 Prepare for Kickoff Meeting

    1 4 2 Perform Kickoff Meeting

    WBS #

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    1 5 Scope Statement

    1 5 1 Document Customer Requirements

    1 5 2 Review Scope Statement with Customer

    1 5 3 Create Work Breakdown Structure and WBS Dictionary

    1 5 4 Refine Acceptance Criteria

    1 5 5 Obtain customer sign off for project scope

    1 6 Project Schedule and Budget

    1 6 1 Develop delivery schedule and assign resources

    1 6 2 Include key workshops into the project schedule

    1 6 3 Obtain Customer sign-off for project schedule

    1 6 4 Establish Cost and Schedule baseline

    1 7 Project Management Plan

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    1 7 1 Prepare Project Management Plan

    1 7 2 Obtain Project Management Plan Sign-Off

    1 8 Project and Operational Standards

    1 8 1 Conduct ALM Roadmap

    1 8 2 Determine Solution Documentation Procedure

    1 8 3 Determine Solution Implementation Procedure

    1 8 4 Determine Template Management Procedure

    1 8 5 Determine Test Management Procedure

    1 8 6 Determine Change Control Management Procedure

    1 8 7 Determine Application Incident Management Procedure

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    1 8 8 Determine Technical Operations

    1 8 9 Determine Business Process Operations

    1 8 10 Determine Maintenance Management

    1 8 11 Determine Upgrade Management

    1 9 Execution, Monitoring, and Controlling of Results

    1 9 1 Direct and manage project execution

    1 9 2 Monitor and control project activities

    1 9 3 Manage Issues, Risks and Changes

    1 9 4 Communicate Status and progress to project stakeholders

    1 10 Organizational Change Management Roadmap

    1 10 1 Prepare Organizational Change Management Roadmap

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    1 11 Project Training Strategy and Plan (team + key-users)

    1 11 1 Prepare training strategy and plan document

    1 12 Project Team Training

    1 12 1 Conduct Solution Training and knowledge transfer

    1 13 Business Process Map

    1 13 1 Prepare Business Process Map

    1 13 2 Prepare Demo Environment for Scope RefinementWorkshops

    1 13 3 Prepare Scope Document for Workshop

    1 13 4For - Demonstrate the business

    processes and predefined options list

    1 13 5Complete Customer Blueprint and Configuration

    Requirements Template

    1 13 6 Validate and Complete business process map

    1 14 Value Determination

    1 14 1 Prepare Value Map

    1 14 2 Validate and Complete Value Map

    1 15 Business Scenario Design

    1 15 1 Capture Business Scenario Requirements

    1 15 2 Validate and Complete Scenario Design

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    1 15 3Store Scenario Level Solution Documentation in SAP

    Solution Manager.

    1 16 Prepare Testing Policy

    1 16 1 Prepare Testing Policy document

    1 16 2 Obtain Customer Sign-Off for Testing Policy document

    1 17 Data Migration Approach and Strategy

    1 17 1 Prepare Data Migration Workshop

    1 17 2 Conduct Data Migration Workshop

    1 17 3 Conduct Data Audit (Data Health Check)

    1 17 4Prepare Data Migration Scope and Requirements

    Document

    1 17 5 Present DM scope and requirements document

    1 17 6 Conduct Organizational Assessment for Data Migration

    1 17 7 Conduct Infrastructure Assessment for Data Migration

    1 17 8Conduct Risk Assessment for Data Migration and Prepare

    Mitigation Plan

    1 17 9Complete the Data Migration approach and strategy

    document

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    1 18Technical Requirements and Design and Solution

    Landscape Deployment Plan

    1 18 1 Define Solution Landscape Concept

    1 18 2 Define Solution Deployment Concept

    1 19 Interface Inventory

    1 19 1 Prepare Interface Inventory document

    1 20 Initial Hardware Sizing Proposal

    1 20 1 Complete HW sizing estimation for solution landscape

    1 21 Project Support Tools and System Setup

    1 21 1Verify Technical System Requirements (frontend /

    backend)

    1 21 2 Verify Functional System Requirements

    1 21 3 Check availability of SAP Solution Manager

    1 21 4 Install or Upgrade SAP Solution Manager

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    1 21 5Set up Business Process Hierarchy in SAP Solution

    Manager

    1 21 6Setup of project logistics and infrastructure, including

    team collaboration environment

    1 21 7 Install SAP GUI on project team computers

    1 21 8Test Remote Access and Establish OSS Connection (both

    GUI and Web Access)

    1 21 9 Prepare SAP Best Practice Activation

    1 21 10Execute Technical Installation of SAP Products (Pre-

    defined solution Components)

    1 21 11 Perform Installation check

    1 21 12 Review installation check and knowledge transfer

    1 21 13Prepare authorization roles in the systems for the project

    team (DEV)

    1 21 14 Set up of testing tools

    1 22 Phase Closure and Sign-Off phase Deliverables

    1 22 1 Conduct Knowledge Management Gate

    1 22 2 Conduct Project Quality Gate

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    1 22 3 Conduct Project Management Review Service

    1 22 4 Obtain Customer Sign-Off for Phase Completion

    1 23 MILESTONE: Project Start to Design

    2 Business Blueprint

    2 1 Phase Initiation

    2 1 1 Allocate Resources and Update Project Schedule

    2 1 2 Perform Kickoff Meeting

    2 2 Execution, Monitoring and Controlling Results

    2 2 1 Update Project Management Plan

    2 2 2 Direct and manage project execution

    2 2 3 Monitor and control project activities

    2 2 4 Manage Issues, Risks and Changes

    2 2 5 Communicate Status and progress to project stakeholders

    2 3 Stakeholder Analysis

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    2 3 1 Conduct classification of project Stakeholders

    2 3 2 Identify Key Users

    2 4 Change Impact Analysis

    2 4 1 Validate organizational alignment approach

    2 4 2 Establish Baseline of Current State

    2 5 Communication Plan

    2 5 1 Define Value Argumentation / Key Messages

    2 5 2 Define Communication strategy

    2 6 End User Training Strategy and Plan

    2 6 1 Conduct Learning Needs Analysis

    2 6 2 Develop Detailed End-User Training Plan

    2 7 Project Team Training

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    2 7 1 Conduct Blueprint Ramp-up Training

    2 7 2 Conduct Key User training

    2 8 End User Training Content

    2 8 1 Adaptation of Pre-delivered Training Content

    2 8 2Prepare and Build Training Content in Project

    Environment

    2 9 Scope Validation / Fit-Gap Analysis

    2 9 1For - Conduct Validation and Fit-

    gap Analysis

    2 9 2For - Conduct Validation and Fit-gap

    Analysis

    2 9 3For - Conduct Validation and Fit-gap

    Analysis

    2 9 4Validate pre-defined RICEFW Objects (reports, forms

    etc.)

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    2 9 5 Determine Gap list and effort estimation

    2 10 Business Solution Design for Business Objects

    2 10 1 Define Business Organization Structure

    2 10 2 Define General Settings and Master Data

    2 10 3 Define User Role Concept

    2 10 4 Define Logical Data Model

    2 11 Detailed Design - Business Scenario #1 -n

    2 11 1 Capture Business Scenario Requirements

    2 11 2 Complete Business Scenario Design Document

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    2 12 Detailed Design - Business Process #1 - n

    2 12 1 Capture Business Process Requirements

    2 12 2 Complete Business Process Design Document

    2 12 3 Demo or Visualize Standard Functionality

    2 13 Value Realization

    2 13 1 Prepare Value Dashboard

    2 14 Detailed Design - Configuration and Enhancements

    2 14 1 Finalize Core Configuration Design

    2 14 2 Finalize Delta Configuration Design

    2 14 3 Define functional Design - RICEFW Object #1 - n

    2 14 4Define Functional Design - SOA & 3rd party applications

    #1 - n

    2 15 Visualization

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    2 15 1 Conduct Visualizations

    2 15 2 Prepare Initial Business Process Procedure document

    2 16 Legacy Data Migration

    2 16 1 Ensure Master Data Management Processes Ownership

    2 16 2Conduct Data Mapping workshops (master data for pre-

    defined solutions)

    2 16 3 Conduct Data Quality Assessment

    2 16 4 Define Automated Data Migration Approach

    2 16 5 Define Manual Data Migration Approach

    2 16 6 Prepare Data Quality Plan

    2 16 7 Prepare Data Security Design and plans

    2 17 Legacy Data Archive

    2 17 1Prepare baseline framework for the legacy data archiving

    solution

    2 18 Technical Solution Design

    2 18 1 Prepare technical infrastructure specification

    2 19 User Access and Security

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    2 19 1 Authorization Requirements and Design

    2 20 Development Environment (DEV)

    2 20 1Execute Technical Installation of SAP Products for DEV

    environment

    2 20 2Execute Technical Upgrade of SAP Products for DEV

    environment

    2 20 3 Install Solution Documentation in Solution Manager

    2 20 4 Execute Technical Installation of 3rd party products

    2 20 5Set up Role assignment / Authorizations / Test Users in

    DEV

    2 20 6 Perform Manual Configuration in DEV

    2 20 7 Validate Role assignment / Authorizations / Test Users inDEV

    2 20 8Create master data in DEV environment - Master Data #1 -

    n

    2 21 Testing Strategy

    2 21 1 Prepare Test Strategy document

    2 21 2Define Test data approach and validated pre-defined

    master data

    2 21 3 Review and Validate Testing Strategy with customer

    2 21 4 Obtain customer sign-off on Testing Strategy.

    2 21 5 Initiate Performance Testing preparation activities

    2 22 Phase Closure and Sign-Off phase Deliverables

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    2 22 1 Conduct Knowledge Management Gate

    2 22 2 Conduct Project Quality Gate

    2 22 3 Conduct Project Management Review Service

    2 22 4 Conduct Design Review Service

    2 22 5 Manage Fulfilled Contracts

    2 22 6 Obtain Customer Sign-Off for Phase Completion2 23 MILESTONE: Design to Build

    3 Realization

    3 1 Phase Initiation

    3 1 1 Allocate Resources and Update Project Schedule

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    3 1 2 Perform Kickoff Meeting

    3 2 Execution, Monitoring and Controlling Results

    3 2 1 Update Project Management Plan

    3 2 2 Direct and manage project execution

    3 2 3 Monitor and control project activities

    3 2 4 Manage Issues, Risks and Changes

    3 2 5 Communicate Status and progress to project stakeholders

    3 3 Organizational Alignment

    3 3 1 Execute Role Mapping and Transition Planning

    3 3 2 Conduct Sounding Board/Pulse Checks

    3 3 3 Refine and Execute Communication Plan

    3 4 Educational Readiness Review

    3 4 1 Prepare Educational Readiness Report

    3 5 Knowledge Transfer

    3 5 1Prepare for Key User Knowledge Transfer for

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    3 5 2Perform Solution Walkthrough and knowledge transfer to

    Key Users for

    3 6 End User Training Delivery Enabled

    3 6 1 Prepare End User Training Materials and Documentation

    3 6 2 Set up Training Environment

    3 6 3 Perform Training of the Trainers

    3 6 4 Develop End User Training Schedule and Logistics plan

    3 7 Configured General Settings and Organizational Structure

    3 7 1 Configure General Settings

    3 7 2 Configure Organizational Structure

    3 8 Configured Master Data Objects #1 - n

    3 8 1Prepare and Load master data - Master Data Object

    3 8 2 Configure Master Data Objects #1 - n

    3 9 Core Configuration and Documentation - Process #1 - n

    3 9 1Complete Core Configuration, including documentation

    and test cases

    3 9 2 Prepare Unit Test Cases

    3 9 3 Prepare String Test Cases

    3 9 4 Execute Business Process Unit Test

    3 9 5 Perform defect resolution for Business Process Unit Test

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    3 9 6 Execute Business Process String Test

    3 9 7 Perform defect resolution for Process String Test

    3 10 Delta Configuration - Process #1 - n

    3 10 1 Complete Delta Configuration

    3 10 2 Complete Delta Process Documentation

    3 10 3 Complete Delta Process Test Cases

    3 10 4 Execute Business Process Unit and String Test Cases

    3 10 5 Perform defect resolution for Unit and String Test

    3 11 Enhancement Development - RICEFW Object #1 - n

    3 11 1 Develop RICEFW Object #1 - n

    3 11 2 Document RICEFW Object #1 - n

    3 11 3 Execute Test Cases - RICEFW Object #1 - n

    3 11 4 Perform defect resolution for RICEFW Object(s) Test

    3 11 5 Conduct Final Code Review

    3 12 SOA / Composite Application Development #1 - n

    3 12 1 Develop, document and test Enterprise Service #1 - n

    3 12 2Develop, document and test Composite and/or Mobile

    Application #1 - n

    3 12 3Conduct Final Code Review for SOA / Composite

    Application

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    3 13 Business Process Procedure

    3 13 1 Develop Business Process Procedure Document

    3 13 2Validate and Complete Business Process Procedure

    Document

    3 14 Value Audits

    3 14 1 Perform Value Audit

    3 15 Scenario Test #1 - n

    3 15 1 Prepare Test Case - Scenario #1 - n3 15 2 Execute Test Case - Scenario #1 - n

    3 15 3 Resolve Issues for Scenario #1 - n

    3 15 4 Obtain Customer Sign-off for Testing of Scenario #1 - n

    3 16 Quality Assurance Environment (QAS)

    3 16 1Execute Technical Installation of SAP Products for QAS

    environment3 16 2

    Execute Technical Upgrade of SAP Products for QAS

    environment

    3 16 3Import Configuration and Development Objects to QAS

    Environment

    3 16 4Set up Role Assignment / Authorizations / Test Users in

    QAS

    3 16 5Prepare and Load Master Data into QAS Environment for

    3 16 6 Perform Manual Configuration Settings in QAS

    3 17 MILESTONE: Build to Test

    3 18 Preliminary Cutover plan

    3 18 1Conduct Organizational Change Management Readiness

    Check

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    3 18 2 Conduct Production Support Readiness Check

    3 18 3Conduct Master Data Process Governance Readiness

    Check

    3 18 4 Prepare Preliminary Cutover plan

    3 18 5 Review Preliminary Cutover Plan with customer

    3 18 6 Refine Preliminary Cutover Plan

    3 19 Approved Integration Test

    3 19 1Prepare Integration Test Plan, including test of roles and

    authorizations

    3 19 2 Prepare and document Integration Test Case #1 - n

    3 19 3 Execute Integration Test Case #1 - n

    3 19 4 Perform defect resolution for Integration Test

    3 19 5 Obtain Integration Test Results Sign-off

    3 20 Legacy Data Migration

    3 20 1 Develop Data Migration Program Units

    3 20 2 Execute and validate Manual Data Migration

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    3 20 3 Obtain Data Quality Reports

    3 20 4 Perform SAP Target Load Test

    3 20 5 Obtain Data Migration Test Results

    3 20 6 Conduct Final Data Quality Assessment

    3 21 Approved User Acceptance Test

    3 21 1 Prepare UA Test Plan for

    3 21 2 Tool adaption and delta UAT training

    3 21 3Prepare and Document User Acceptance Test Cases for

    3 21 4 Execute UA Test Plan for

    3 21 5 Perform UA Defect Resolution for

    3 21 6 Obtain UA Test Results Sign-off

    3 22 SAP Data Archiving

    3 22 1 Capture Legal and Business Retention Requirements

    3 22 2 Prepare Data Archive Plan

    3 22 3 Prepare Data Archive Storage Plan

    3 22 4 Conduct Data Archive Implementation Test

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    3 23 Production Environment (PRD)

    3 23 1Execute Technical Installation of SAP Products for PRD

    Environment

    3 23 2Execute Technical Upgrade of SAP Products for PRD

    Environment

    3 23 3Import Configuration and Development Objects to PRD

    Environment

    3 23 4Set up Role assignment / Authorizations / Test Users in

    PRD for

    3 23 5Populate PRD with Test Master Data for

    3 23 6Prepare and Load master data into PRD environment for

    3 23 7Perform Manual Configuration Settings in PRD for

    3 24 Failover Environment

    3 24 1 Prepare Failover Environment Design and Plan

    3 24 2Set-up Failover Environment and Execute Identified

    Scenarios

    3 24 3 Obtain Failover Environment Test Results

    3 25 System and Performance Test

    3 25 1 Prepare System Test Plan

    3 25 2 Prepare Performance Test Plan

    3 25 3 Prepare System Test Cases

    3 25 4 Prepare Performance Test Cases

    3 25 5 Execute Performance Tests

    3 25 6 Perform Performance Test Defect Resolution

    3 25 7 Obtain Test Results Sign-off

    3 26 SAP Going Live Check

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    3 26 1Perform SAP Going Live Check - Analysis Session and

    schedule the Verification Session

    3 27 System User Roles and Authorization Administration

    3 27 1Set up administrative procedures for Roles and

    Authorizations

    3 28 Technical Operations and Handover Plan

    3 28 1 Validate Support Center/Help Desk Staffing Strategy

    3 28 2 Establish Support Processes

    3 28 3 Set-up Business Process Monitoring

    3 29 Technical Integration Check

    3 29 1 Conduct TIC Service

    3 30 Phase Closure and Sign-Off phase Deliverables

    3 30 1 Conduct Knowledge Management Gate

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    3 30 2 Conduct Project Quality Gate(s)

    3 30 3 Conduct Project Management Review Service

    3 30 4 Conduct Design Review Service

    3 30 5 Manage Fulfilled Contracts

    3 30 6 Obtain Customer Sign-Off for Phase Completion

    3 31 MILESTONE: Test to Deployment

    4 Final Preparation

    4 1 Phase Initiation

    4 1 1 Allocate Resources and Update Project Schedule

    4 1 2 Perform Kickoff Meeting

    4 2 Execution, Monitoring and Controlling Results

    4 2 1 Update Project Management Plan

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    4 2 2 Direct and manage project execution

    4 2 3 Monitor and control project activities

    4 2 4 Manage Issues, Risks and Changes

    4 2 5 Communicate Status and progress to project stakeholders

    4 3 Organizational and Production Support Readiness Check

    4 3 1 Perform Business validation and Transition Planning

    4 3 2Validate that Master Data Support Processes is

    established

    4 3 3 Establish Business Process Operations

    4 3 4 Establish System Administration and Control

    4 3 5 Establish Security / Role and Authorization Management

    4 3 6 Execute Transition to Production Support

    4 4 Pre Go-Live End-User Training Delivery

    4 4 1 Validate and adapt end user training material developed

    4 4 2 Deliver End User training

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    4 4 3 Collect Training Evaluations feedback

    4 4 4 Perform People Readiness assessment

    4 5 Approved Technical System Tests

    4 5 1 Execute Technical System Tests

    4 5 2 Perform System Test Defect Resolution

    4 5 3 Obtain System Test Results Sign-off

    4 6 Production Cutover

    4 6 1 Execute Go Live Simulations 1 thru N

    4 6 2 Conduct Data Quality Readiness Check

    4 6 3 Finalize Cutover Plan

    4 6 4 Perform Pre-Cutover Weekend Closing Activities

    4 6 5Final Check of Production Readiness and Sign-Off for

    transition to Production

    4 6 6Perform Cutover Weekend Activities including Final

    Production Data Load

    4 6 7 Obtain Production Data Load Sign-off

    4 6 8Initiate Solution Manager Update - Solution

    Documentation

    4 7 Phase Closure and Sign-Off phase Deliverables

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    4 7 1 Conduct Knowledge Management Gate

    4 7 2 Conduct Project Quality Gate

    4 7 3 Conduct Project Management Review Service

    4 7 4 Manage Fulfilled Contracts

    4 7 5 Obtain Customer Sign-Off for Phase Completion

    4 8 MILESTONE: Production System Live

    5 Go Live Support

    5 1 Phase Initiation

    5 1 1 Allocate Resources and Update Project Schedule

    5 1 2 Perform Kickoff Meeting

    5 2 Execution, Monitoring and Controlling Results

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    5 2 1 Update Project Management Plan

    5 2 2 Direct and manage project execution

    5 2 3 Monitor and control project activities

    5 2 4 Manage Issues, Risks and Changes

    5 2 5 Communicate Status and progress to project stakeholders

    5 3 Knowledge Support Strategy

    5 3 1Define Mid-Term and Long-Term Knowledge Support

    Strategy for Customer

    5 4 Post Go live End-User Training

    5 4 1 Prepare End-User Training for

    5 4 2 Deliver End-User Training for

    5 4 3 Collect Training Evaluations feedback

    5 4 4 Perform People Readiness assessment

    5 5 SAP Going Live Check - Verification Session

    5 5 1Conduct SAP Going Live Check - Verification Session

    Remote

    5 6 Production Support After Go Live

    5 6 1 Provide Post Go Live Support

    5 6 2 Monitoring Open Issues to Resolution

    5 6 3 Resolve Functional Issues

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    5 6 4 Resolve Technical Issues

    5 6 5Complete Transition to Customers Production Support

    organization

    5 6 6Finalize Solution Manager Update - Solution

    Documentation

    5 6 7Obtain Solution Transition to Production Acceptance

    Protocol Sign-off

    5 7 MILESTONE: Deploy to Run

    5 8 End User Acceptance Survey

    5 8 1 Prepare and distribute Survey to EU

    5 9 Project Closure and Sign-Off Project Deliverables

    5 9 1 Conduct Knowledge Management Gate

    5 9 2 Conduct Project Quality Gate

    5 9 3 Conduct Project Management Review Service

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    5 9 4 Manage Fulfilled Contracts

    5 9 5 Resolve and close open issues

    5 9 6 Finalize Project Closeout Report

    5 9 7Obtain Sign-off for Project Closure and Results

    Acceptance

    5 10 MILESTONE: Project Complete

    6 Operate

    6 1 Operations Maturity Assessment

    6 1 1Perform evaluation and assessment of operations

    capabilities, including CoE operational set up

    6 1 2 Prepare Maturity Assessment Report

    6 2 Solution Documentation Optimized

    6 2 1 Perform assessment of Solution Documentation set up

    6 3 Solution Implementation Optimized

    6 3 1 Perform assessment of Solution Implementation set up

    6 4 Template Management Optimized

    6 4 1 Perform assessment of Template Management set up

    6 5 Test Management Optimized

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    6 5 1 Perform assessment of Test Management set up

    6 6 Change Control Management Optimized

    6 6 1Perform assessment of Change Control Management set

    up

    6 7 Application Incident Management Optimized

    6 7 1 Perform assessment of Incident Management set up

    6 8 Technical Operations Optimized

    6 8 1 Perform assessment of Technical Operations set up

    6 9 Business Process Operations Optimized

    6 9 1 Perform assessment of Process Operations set up

    6 10 Maintenance Management Optimized

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    6 10 1 Perform assessment of Maintenance Management set up

    6 11 Upgrade Management Optimized

    6 11 1 Perform assessment of Upgrade Management set up

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    DescriptionQ-Gate

    Relevant

    This phase provides initial planning and preparation for the project.

    Although each project has its own unique objectives, scope, and

    priorities, the deliverables outlined below assist in completing the

    initiation and planning steps in an efficient and effective manner.

    The purpose of this project initiation deliverable is to formally recognize that anew project exists. It supports the decision to accept the project, align

    stakeholders - such as clients, customers, and SAP management - around a

    project and its scope, provide updated information for planning, and obtain a

    commitment to proceed. It ensures alignment between SAP, the customers

    strategic direction, and the satisfaction of operational requirements.

    The purpose of phase resources allocation is a confirmation of resource

    availability for the particular phase.

    The purpose of this activity is to prepare the onboarding package for external

    consultants from SAP and partner companies.Mandatory

    The purpose of this deliverable is to ensure that an efficient management

    framework is in place for successful project execution.

    The purpose of this task is to define the organizational structure, roles and

    responsibilities of the project team.Mandatory

    The purpose of this task is to identify and select global company and external

    resources for the project in accordance with the required roles, skills and

    responsibilities specified in the preceding task. The assignment of people to

    roles should also take into account their qualifications and availability for the

    whole project time frame.

    The purpose of this task is to complete the communications management plan.

    This document outlines the processes required to ensure timely generation,

    distribution, storage, and retrieval of project information.

    The purpose of this deliverable is to clearly and explicitly define the objectivesof the proposed project, analyze all possible benefits and quantify benefits in

    financial terms. This information and supporting documents align key

    stakeholders around the strategic intent of the project.

    Mandatory

    The purpose of this activity is to collect all input required for the project charter

    and document it into a format suitable for both communication purpose as for

    formal sign-off purpose, if possible utilizing the accelerator file(s) provided

    The purpose of this activity is to ensure that the correct groupings of

    stakeholders have been identified for the project.

    The purpose of this activity is to achieve a formal sign-off of the project charter.

    The purpose of this deliverable is to kick-off the project/phase and ensure that

    all needed information is shared with the resources for a successful project

    execution.

    Mandatory

    The purpose of this task is to prepare the kickoff meeting which will helps

    ensure the involvement of the team and other key resources and their

    commitment to the project schedule.

    The purpose of this activity is to gather the whole project team, including all

    remotely involved resources, to kick-off the project or project phase. The

    meeting is also used to examine the approach for the specific project phase.

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    The purpose of this deliverable is to facilitate an initial understanding of the

    project scope and associated project-related assumptions and constraints. The

    project scope statement evolves through the initiation and planning of the

    project and clearly and explicitly defines the deliverables of the proposed

    project. This information and supporting documents align key stakeholders

    around what the project is going to deliver.

    Mandatory

    The purpose of this activity is to collect and document both process-related aswell as project-/non-process-related customer requirements, which in summary

    and as appendix become part of the scope statement

    The objective of this task is to review the scope statement document with the

    customer project manager and key stakeholders in order to confirm the scope

    and obtain approval.

    The purpose of this task is to create the work breakdown structure (WBS) for

    the project, which is a deliverable-oriented, hierarchical decomposition of the

    work to be executed by the project team to complete the project. It is the basis

    for the organization and coordination of the project. A WBS consists of WBS

    elements that describe project tasks and subtasks to perform within a defined

    time period.

    Mandatory

    The purpose of this activity is to clearly define the acceptance criteria against

    which project deliverables and results are measured that have been listed in

    the Scope Statement. These should also be updated in the Project Quality

    Gate Scorecard. In the context of Agile projects this translates to the definition

    of Done for the backlog items that are being delivered in the project.

    Purpose of this task is to obtain customer approval (sign-off)

    The purpose of the Project Schedule deliverable is to define the work schedule

    to be followed, the resources and associated time commitments required for

    the project and the phases of the project. The work breakdown structure

    (WBS) serves as the foundation for the schedule, the deliverables to be

    produced and tasks to be performed, as part of the project. The project budget,

    including monitoring and control, outlines all costs associated with the project,including labor, hardware, software, contracting fees, and facilities.

    At a minimum, the schedule should include:

    Deliverables and tasks for the current phase

    Estimated effort (work) and duration

    Task dependencies (such as predecessors and successors)

    Scheduled start and finish dates for each task, based on dependencies

    Task constraints (such as must-start-on date and must-finish-on date)

    Resources assigned to each task

    High-level schedule for subsequent phases

    The purpose of this activity is to create the project/phase schedule and assign

    resources to the scheduled activities and tasks. Mandatory

    The purpose of this activity is to extract all planned workshops during the

    project/phase into a schedule that facilitates workshop planning

    Purpose of this task is to obtain customer approval (sign-off)

    The purpose of this activity is to create project schedule and cost baseline

    against which tracking, change management and status reporting is done.Mandatory

    The purpose of the project management plan deliverable is to develop the

    project management plan and the subsidiary plans on the basis of the project

    scope defined in the project charter.

    Mandatory

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    The purpose of this activity is to collect input needed for the project

    management plan and document it in a format suitable for both communication

    purpose as for formal sign-off purpose, if possible utilizing the accelerator

    file(s) provided

    The purpose of this activity is to achieve a formal sign-off of the project

    management plan

    The purpose of the Project and Operational Standards deliverable is to provide

    consistent means of executing and governing project work in an efficient andeffective manner. The key objective of Project Standards is to identify, define,

    approve, and communicate standards related to project execution.

    Where and when applicable, the current customer processes and procedures,

    related to the project standards should be taken into account when defining the

    most suitable standards for the project.

    The purpose of this task is to analyze the Application Lifecycle Management

    (ALM) maturity at the customer to understand system landscape,

    organizational structure requirements, usage of Solution Manager and other

    ALM tools and provide recommendations for implementation of ALM

    processes with SAP Solution Manager

    The purpose of this task is to determine the customers framework to centrally

    document and relate business processes and technical information of SAP andnon-SAP Solutions in Solution Manager, ensuring transparency, efficient

    maintenance and collaboration

    Mandatory

    The purpose of this task, also known as Innovation Management, is to

    determine the customers approach for the identification, adaptation and

    implementation of new and enhanced business and technical scenarios. It is

    part of the application lifecycle and designed to decouple technical installation

    from business innovation using SAP Solution Manager to implement the

    innovation in the system landscape.

    Optional

    The purpose of this task is to determine the customers template management

    approach that allows customers with multi-site SAP installations to efficiently

    manage their business processes across geographical distances from initialtemplate definition to template implementation and template optimization, for

    example as part of a global rollout

    The purpose of this task is to determine the customers approach for managing

    functional and performance testing of SAP-centric business processes to

    ensure validated system behavior after software change events.Optional

    The purpose of this task is to determine the customers approach of handling

    business and technology-driven changes, using a standardized process

    leading to improved reliability of solution and minimized risk through

    segregation of duties and transparency of changes.

    Optional

    The purpose of this task is to determine the customers approach of a

    centralized and common incident and issue message processing for multiple

    organization levels. The process offers a communication channel with all

    relevant stakeholders of an incident, including business user, customer-side

    SAP experts, SAP Service & Support and Partner Support employees.

    The Application incident Management is integrated in all ALM processes of

    SAP Solution Manager, in any SAP Business Suite solution and can be

    connected to an Non-SAP Help Desk application.

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    The purpose of this task is to determine the customers approach of monitoring,

    alerting, analyzing and administrating of SAP solutions. It allows customers to

    reduce TCO by predefined content and centralized tools for all aspects of

    operations in SAP Solution Manager, including End-to-End reporting

    functionality either out-of-the-box or individually created by customers

    Optional

    This task uses SAP Business Process Integration & Automation Management(BPIAM) to cover the most important application related operations topics

    necessary to ensure the smooth and reliable flow of the core business

    processes to meet a company's business requirements.

    The purpose of this task is to determine the customers approach of

    Maintenance Management, how SAP Notes are handled and how they are

    applied (upon request e.g. current incident in productive environment,

    information from SAP about potential issue (Hot News, Security Notes)).

    The purpose of this task is to determine the customers approach for the

    identification, adaptation and implementation of new and enhanced business

    and technical scenarios. It uses Solution Manager to manage the upgrade

    project holistically and effectively end-to-end and allows SAP customers tobetter understand and manage the major technical risks and challenges in an

    upgrade project, and to make the upgrade project a non-event for the

    business.

    The purpose of this deliverable is to execute the project management plan and

    control and monitor the work defined in the project scope statement.

    Management plans developed during the project preparation phase (see

    deliverable Project Management Plan) guide the approach to management,

    execution, and control of project activities. The project manager is responsible

    for ensuring that the management plans are applied at the appropriate level of

    control.

    The purpose of this activity is to assure that the project is executed according

    to what was agreed to in project charter, scope statement and project

    management plan.

    The purpose of this activity is to assure that resources are assigned to all

    scheduled project activities (and tasks) and that work is progressing and

    deliverables are produced as expected.

    The purpose of this activity is to capture and manage project issues and risks

    and changes related to those e.g. changes of project scope, timeline, costs

    etc.

    Mandatory

    The purpose of this activity to make sure that project stakeholders are aware of

    status and progress of the project including potential disturbances due to

    existing risks and issues.

    Mandatory

    The purpose of this deliverable is to present an overview of all planned change

    management activities. It guarantees that all activities are related to each other

    as well as to the overall project plan and ensures the checkability of OCM

    activities.

    Optional

    The purpose of this activity is to collect all required input for the OCM roadmap

    and document it in a format suitable for communication and inclusion into the

    project management plan

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    The purpose of this deliverable is to develop a comprehensive training strategy

    that provides all team members with a phase-based learning path for acquiring

    the skills and knowledge needed to complete the project successfully. This

    learning path leads to project readiness as well as certification on the specific

    applications the team members will be using.

    The purpose of this task is to prepare the training strategy and plan. Optional

    The purpose of this deliverable is to provide an overview of the SAP software

    to be implemented so that all project team members have an understanding of

    the SAP solution for their areas of responsibility.

    The purpose of this task is to train the involved project team in the SAP

    solutions expected to be used and/or chosen for the project scope

    The purpose of the business process map is to derive and agree on the scope

    for the start of the business blueprint phase. During blueprinting, the process

    map builds the foundation for the process hierarchy a decomposition of the

    process design which is reflected as scenarios, processes, and process

    steps in SAP Solution Manager.

    Mandatory

    The purpose of this task is to complete the Business Process Map with the

    content reflecting the process scope of the project

    The purpose of this task is to ensure that a proper environment is available forthe options selection workshops

    The purpose of this task is to prepare the scope document with the pre-defined

    content according to the SOW and solution documentation

    The purpose of this task is to demonstrate available options related the

    selected processes in scope

    The goal of this task is to complete customer blueprint document based on

    interviews and assessment sessions. The document details the options

    customer selected from the pre-defined solution, all modifications and details

    the configuration requirements of the solution.

    Validate and Complete Business Process Map with pre-defined content

    depending on delivery model (Industrialized and/or Assemble to Order process

    content).The purpose of Value Determination is to ensure the alignment of the business

    case value drivers with key process changes and functionality by establishing a

    value tracking framework and identifying business stakeholders

    Optional

    The purpose of this task is to review the project business case, map key value

    drivers to process changes, develop the value tracking framework (KPI's and

    PPI's), identify value enablers, as well as assign business accountability for

    value realization.

    The purpose of this task is to validate that identified key process changes, key

    performance indicators, and value enablers are accurate and make necessary

    adjustments to the document

    Optional

    The purpose of business scenario design is to provide an understanding of the

    essential processes at the scenario level (process level 1-2). It builds the

    foundation for the business blueprint phase where process levels 3-5 are

    defined.

    The purpose of this task is to capture Business requirements and relate them

    to business scenarios, business objectives and benefits

    The purpose of this task is to complete the Business Scenario Design

    document with relevant pre-defined business process content (Assemble to

    order and/or Industrialized content)

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    The purpose of this task is to store Business Scenario content in Solution

    Manager, according to Business Process Hierarchy structure defined for the

    project.

    The purpose of this deliverable is to outline key elements of the testing

    methodology that the project will use as guiding principles going forward. This

    is should be aligned with the customers "Enterprise" approach on how to

    conduct testing (Not to be updated over time)

    The purpose of this task is to collect all required information needed for theTest Policy, and to document it in a format suitable for communication.

    Purpose of this task is to obtain customer approval (sign-off)

    The purpose of the data migration approach and Strategy deliverable is to

    capture and communicate the approach and strategy for the legacy data

    migration. This deliverable is intended to educate the SAP and customer

    project team members on the SAP data migration framework and methodology

    used to support the data migration project. In addition, the scope and

    requirement for data migration should also be determined

    Optional

    The purpose of this task is to make the necessary arrangements for the

    execution of the workshopThe purpose of the data migration workshop deliverable is to perform a two-

    day scoping workshop to explain the SAP data migration approach and to

    understand the customers legacy data systems, business priorities, and

    technical infrastructure.

    The purpose of the data audit is to identify the legacy systems that will supply

    data for the SAP applications and to profile the quality of the legacy data.

    The purpose of this task is to prepare the data migration scope and

    requirements document that captures the overall scope and requirements of

    the data migration effort.

    The purpose of this task is to present data migration scope and requirements

    document to customer project team and obtain buy in.The purpose of this task is to assess customer organization for the demands of

    data migration process. The outcome of this task is documented current state

    of the organization and required target state.

    The purpose of this task is to assess customer infrastructure for the needs of

    the data migration process. As a result the project team learns about available

    tools and identifies any gaps/requirements to acquire tools to support the

    migration process.

    The purpose of this task is to assess risk for the data migration activities. The

    risk assessment focuses on organization, technical risk, data quality risk and

    other risks that may impact the data migration activities. During this task the

    team prepares mitigation strategies for the individual risk items in the risk

    register.

    The purpose of this activity to collect input needed for the Data Migration

    Approach and Strategy document, in a format suitable for both communication

    purpose as well as for formal sign-off purpose.

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    The purpose of the technical requirements and design deliverable is to provide

    the project with a specification of the target solution from a software

    component standpoint. This document is intended to serve as a reference for

    the rest of the project team during the Business Blueprint phase.

    Included in this deliverable is the solution landscape deployment plan, which is

    a high level description of the overall system landscape approach to be used

    for the implementation project.

    Optional

    The purpose of this task is to outline the software components and the design

    of the future solution landscape.

    The purpose of this task is to describe the concept of how the solution in scope

    will be deployed.

    The purpose of the interface inventory deliverable is to preliminarily identify the

    external systems, applications, and business objects or transactions that must

    be integrated with the SAP solution to realize the objectives of the project

    The purpose of this task is to collect necessary information for the interface

    inventory document.

    The purpose of the initial hardware sizing proposal is to begin the process of

    assessing the hardware infrastructure requirements.

    The purpose of this task is to completed sizing estimates for the Solution

    Manager system and Production and non-Production environments.

    The purpose of the project support tools and system setup deliverable is to

    establish the basic tools and processes necessary to support the project.

    One of the most vital project tools is the SAP Solution Manager, the

    centerpiece of SAPs Application Lifecycle Management tools. The SAP

    Solution Manager provides a central point of access for a variety of essential

    project support functions, including:

    Solution Implementation the identification, adaptation, andimplementation of new and enhanced business scenarios.

    Solution Documentation centralized documentation repository ensuring

    the relationship of business process definitions with technical configuration

    decisions.

    Change Control Management synchronized deployment of application

    configuration with integrated project control and quality management.

    In addition, customer-specific project management and documentation tools

    may require installation and distribution to project team members.

    Optional

    The purpose of this task is to validate all technical system requirements for

    delivery of the service or project. The objective is to ensure that all required

    technical requirements have been satisfied and work can be performed by the

    team.

    The purpose of this task is to validate all functional requirements for delivery of

    the service or project. The objective is to ensure that all required functional

    requirements have been satisfied and work can be performed by the team.

    The purpose of this task is to validate that customer has SAP Solution

    Manager installed and setup.

    The purpose of this task is to validate and ensure a proper Solution Manager

    setup.

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    The purpose of this task is to ensure that the business process structure in

    SolMan is supporting the solution documentation and all continued project

    activities in the coming phases (business process management, value

    management, configuration & development, test, training and cut over).

    The objective of this task is to setup project logistics, systems and

    infrastructure that will support delivery of the project. This may include setup of

    computers, setup of project team room, telephony, etc.

    The purpose of this task is to install SAP GUI on project team computers.

    The objective of this task is to validate that the remote connection to SAP is

    working and connection can be established. This is both for the SAPGUI as

    well as Web Access.

    The objective of this task is to prepare for activation of the SAP Best Practices.

    This consists of reviewing the Best Practice technical and functional

    requirements and ensuring that the target system is on the correct release and

    support package level, that all required SAP notes have been applied, etc.

    The purpose of this task is to install pre-determined solution components

    The objective of this task is to perform check of the installation of the servicepre-configuration, settings and objects

    The objective of this task is to review the completeness of the installation

    check and completion of the knowledge transfer

    The purpose of this task is to prepare authorization roles in the systems for the

    project team

    The purpose of this task is the initial set up of all relevant testing tools (the

    actual configuration will happen during Business Blueprint)

    The purpose of the phase closure and sign-off deliverable is to:

    Ensure that all required deliverables from this phase and the project are

    complete and accurate, and close any outstanding issues

    Identify lessons learned during the phase to prepare for formal project

    closure Capture customer feedback and potential Customer References

    The purpose of this task is to collect knowledge assets and lessons learned at

    the end of each phase of the project that can be reused later by other projects.

    Collecting documents, experiences, project highlights and lessons learned

    throughout the duration of the project can help to facilitate the project by

    providing quick access and insights into key deliverables from earlier stages of

    the project.

    Optional

    The purpose of this task is to pass the Project Quality Gate by conducting a

    quality check at critical stages of the project. Project Quality Gates are an

    integral part of SAPs Quality Built In approach for SAP primed, partner or

    client led projects. The objectives of the Project Quality Gate are:

    To assure that all key deliverables and actions of the gate have beencompleted in compliance with recommended practices and to the customers

    satisfaction

    To enable project management to continuously communicate the

    process and build quality directly into the project

    To provide a tool to effectively manage project expectations and monitor

    customer satisfaction

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    The purpose of this task is to execute a Project Management Review that

    provides a proactive quality assurance review, with an impartial analysis of all

    aspects of the project across all project management disciplines, enabling

    early detection of project issues with actionable recommendations.

    Purpose of this task is to obtain customer approval (sign-off)

    This milestone signifies transition for Project Startup activities to Design,

    Solution Design Validation activities

    The purpose of this phase is to create/update the business blueprint,

    which is a detailed process-oriented and technical documentation of the

    results gathered during requirements and design workshops or based on

    validation of predefined solution or service description.

    A blueprint consists of multiple documents illustrating how the company

    intends to run its business using SAP solutions.

    The purpose of the phase initiation deliverable is to formally recognize that a

    new project phase starts.

    The purpose of this task is to confirm resource availability for the particular

    phase.Mandatory

    The purpose of this task is to ensure the involvement of the team and otherkey resources and their commitment to the project schedule. The meeting is

    also used to examine the approach for the specific project phase.

    The purpose of this deliverable is to execute the project management plan and

    control and monitor the work defined in the project scope statement.

    Management plans developed during the project preparation phase (see

    deliverable Project Management Plan) guide the approach to management,

    execution, and control of project activities. The project manager is responsible

    for ensuring that the management plans are applied at the appropriate level of

    control.

    The purpose of this task is to update the project management plan and the

    subsidiary plans based on the changes agreed during the projects changemanagement process.

    Mandatory

    The purpose of this activity is to assure that the project is executed according

    to what was agreed to in project charter, scope statement and project

    management plan.

    The purpose of this activity is to assure that resources are assigned to all

    scheduled project activities (and tasks) and that work is progressing and

    deliverables are produced as expected.

    The purpose of this activity is to capture and manage project issues and risks

    and changes related to those e.g. changes of project scope, timeline, costs

    etc.

    Mandatory

    The purpose of this task is to ensure that each contract is closed by verifying

    that all work specified in the contractual arrangement was completed, and that

    all defined deliverables were accepted.

    Mandatory

    The purpose of the stakeholder analysis deliverable is to detect the level of

    acceptance or the general attitude regarding the project on the part of all key

    stakeholders, as well as the ways they can influence the project. Execute an

    analysis of current state as-is and future state to-be business process maps

    to quantify the delta transition gap

    Optional

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    The purpose of this task is to re-visit the stakeholder identification results,

    determine the detailed level of change impacts for the identified stakeholder

    (groups) in order to create transparency about the organizational and system

    changes.

    The purpose of this task is to identify key users needed for the different areas

    (depending on the scope of this project).

    The purpose of the Change impact analysis deliverable is to ensure that the

    organizational and technical changes in business processes have been

    identified and documented by comparing the as-is and the to-be business

    processes.

    Optional

    The purpose of this task is to validate the chosen approach with key

    stakeholders for the continued project execution.

    The purpose of this task is to define the baseline for where organizational

    change management starts and against which progress and success of the

    OCM-activities are measured.

    Optional

    The purpose of the communication plan deliverable is to summarize all

    planned communication measures and to help identify the dependencies

    among various activities. The communication plan is aligned to the overall

    OCM roadmap and addresses mainly external communication to stakeholders,

    key users, end users, and suppliers.

    The purpose of this task is to provide a set of key messages to describe the

    benefit of the SAP solution and the change impact for every stakeholder group.

    Due to the individual goals and interests of stakeholder groups, it is necessary

    to define specific key messages for each stakeholder group, for example to

    specify what to tell particular employees.

    The purpose of this task is to define the communication strategy for the

    change management activities.

    The purpose of the End User Training Strategy and Plan deliverable is to

    develop a high level training plan that provides the recommended approach

    and corresponding activities to prepare the end users for using the new

    system.

    Mandatory

    The purpose of this task is to perform an analysis of the end-user population tobe trained and determine where the skills levels, knowledge gaps, and training

    requirements are located. This analysis contains the key customer information

    for definition of the end-user training and documentation of high-level project

    plan recommendations, proposals, and preliminary strategies.

    The purpose of this task is to develop a working document to track evolution of

    documents and progress of processes for all education aspects of the projectOptional

    The purpose of the Project Team Training deliverable is to ensure that the

    project team is informed about the way of working during the Blueprint Phase

    including usage of Solution Manager for Solution Documentation.

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    The purpose of this task is to clarify deliverables and expectations,

    methodology, and tools. Typically two to three days should be reserved for this

    training. Once the team members or at minimum the team leads are identified,

    they will be brought on board with this ramp-up training before the phase

    kickoff meeting. The blueprint ramp-up deliverable:

    Sets project team expectations and blueprint deliverables

    Provides guidance for blueprinting workshops and relevant enabling

    tools

    Introduces blueprint quality assurance and its acceptance criteria

    Prepares for essential blueprinting skills, such as workshop facilitation,

    requirements gathering, and process modeling

    Fosters teamwork within project teams

    The purpose of this task is to train the key users for the solution in scope (pre-

    defined content)

    The purpose of the end user training content deliverable is to create a

    curriculum plan that covers the skills that end users will need to possess to use

    the system. This document will be refined throughout the project.

    The purpose of this task is to validate and adapt the standard end user training

    material being pre-delivered within the solution. (delivery model 3&4).The purpose of this task is to prepare training content in the system

    environment being set up for the project.

    The purpose of solution validation / f it-gap analysis deliverable is to validate the

    predefined scenarios, processes and enhancements; identify potential gaps

    between delivered product and customer requirements. The deliverable only

    captures requirements for gaps. It follows an iterative approach. Existing

    documentation and models can be altered, changes have to be marked and

    documented in Solution Manager.

    This task validates predefined general settings and that these are still relevant

    for the scope of the implementation, such as organizational structures or

    customer or material masters, and to identify potential gap between deliveredproduct and customer requirements.esign a solution for these business objects

    within the SAP solution. These objects are associated to processes and

    reflected in applications so understanding these relationships is essential for

    overall integration and cross-process integrity.

    This task validates predefined scenario solution documentation, identifies

    potential gap between delivered product and customer requirements. Only

    requirements for gap are being captured. It follows an iterative approach.

    Existing documentation and models can be altered, changes have to be

    marked and documented in Solution Manager

    This task validates predefined process solution documentation, identifies

    potential gap between delivered product and customer requirements. Only

    requirements for gap are being captured. It follows an iterative approach.

    Existing documentation and models can be altered, changes have to be

    marked and documented in Solution Manager.

    This task validates the pre-defined RICEFW Objects (reports, forms etc.).

    Additional customization and enhancements should be kept to a minimum.

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    This purpose of this task is to analyze identified gaps and additional

    requirements and determine effort (and duration) for the realization phase.

    The purpose of business objects modeling (cross-process view) is to identify

    business objects that are relevant for the scope of the implementation, such as

    organizational structures or customer or material masters, and to design a

    solution for these business objects within the SAP solution. Business objects

    are associated to processes and reflected in applications. Understanding these

    relationships is essential for overall integration and cross-process integrity.

    Business object modeling may also build the foundation for service modeling, if

    the project is implementing a service-oriented architecture (SOA).

    The purpose of this task is to capture the design and requirements of the

    organizational structure. This should reflect multiple views of a company i.e.

    Legal, Fiscal, Functional, Product-oriented, Regional and geographical,

    Customer-group, Distribution-channels, Purchasing-channels etc. depending

    on the process scope.

    It is best to store all organizational structure deliverables in the process

    hierarchy in SAP Solution Manager.

    Mandatory

    The purpose of General Settings and Master Data is a detailed description of

    design and maintenance processes for general settings and master data. This

    includes definition of business rules and ownership.

    General Settings and Master Data Design also addresses cross-application

    general settings and master data for e.g. countries, languages, currencies,

    organizational units, units of measure, number ranges, product hierarchies,

    material types and shipment rules.

    The purpose of the user role concept is to describe all relevant end-user roles

    and corresponding responsibilities from a business point of view. This includes

    User role concept overview, User role documents - one per role, Consistent

    user role name and assignment to defined business organization model,

    Corresponding SAP default roles, Mapping rules etc.

    Mandatory

    The purpose of this task is to define a logical data model for master or

    transactional data relevant to the implementation scope across the application

    landscape, including both legacy and SAP components.

    This will help manage the data relationships and align interfaces correctly.

    The purpose of the Detailed Design - Business Scenarios deliverable is the

    continuation of process decomposition started in project preparation. This

    includes documentation of requirements, solution design for the scenarios and

    processes. This information is populated in the business process hierarchy in

    SAP Solution Manager.

    Mandatory

    This task identifies requirements on a scenario level that will be refined,

    iteratively, during the detailed Business process design. Documentation is

    stored in Business Process Hierarchy in Solution Manager.

    The purpose of this task is to continue collecting input and finalize the Scenario

    Design Document, in a format suitable for both communication purpose as well

    as for formal sign-off purpose. The documented business scenario provides an

    understanding of the essential processes at the scenario level (PL1-2). It also

    builds the foundation for the business blueprint phase where process levels

    35 are defined.

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    The purpose of this deliverable is to design, in detail, the to-be business

    process down to activity level (PL 3-5) and to describe gaps where the

    standard solution does not cover all required functionalities.

    Mandatory

    This task identifies requirements on a process level that will be refined,

    iteratively, during the detailed Business process design. Documentation is

    stored in Business Process Hierarchy in Solution Manager.

    The purpose of this task is to continue collecting input and finalize the

    Business Process Design Document, in a format suitable for both

    communication purpose as well as for formal sign-off purpose. The document

    provides details of the to-be business process down to activity level (PL 3-5)

    and describes the gaps where the standard solution does not cover all required

    functionalities.

    The purpose of this task is to demonstrate standard functionality of the SAP

    solution to the Product Owner and Key Users in order to solicit input and gain

    acceptance for the standard feature. In case standard functionality needs to be

    enhanced product owner captures this requirement in product backlog in the

    form of user story.

    Features that are complex or time consuming to configure in the system can

    be presented in a visualization tool like SAP Visualization by iRise to solicit

    input and gain acceptance of the feature requirements.

    The purpose of Value Realization is to establish the sustainable mechanismsto monitor and controls the predefined KPI's and PPI's of the to-be process

    and/or process changes.

    Optional

    The purpose of this task is to design the Value Dashboard by specifying the

    KPI's and PPI's and how these are monitored and controlled during project

    execution and post Go-Live.

    The purpose of this deliverable is to specify and detail how to realize the

    solution, both Core Configuration and identified gaps and core enhancements

    needed to complement standard functionality, in order to fulfill business

    requirements. These RICEFW objects are based on process requirements,

    and they are specified in business process and solution design documents.

    Mandatory

    The purpose of this task is to complete the documentation for identified coreconfiguration objects related to business processes.

    The purpose of this task is to complete the documentation for additionally

    identified configuration objects related to business processes.

    The purpose of this task is to complete the documentation for identified

    RICEFW objects.

    These objects are classified as:

    Reports that have to be designed or adjusted

    Interfaces that need to be developed

    Conversions (mostly related to master data)

    Enhancements that need to be performed

    Forms for print-out or other purposes

    Workflows that need to be implemented or designed

    The purpose of this task is to prepare functional design document for all SOA

    and 3rd party applications / solution enhancements or extensions.

    The purpose of the visualizations deliverable is to ensure that the defined

    processes are exemplified and easier to understand and judge by the project

    team members, key users and stakeholders.

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    The purpose of this task is to collect knowledge assets and lessons learned at

    the end of each phase of the project that can be reused later by other projects.

    Collecting documents, experiences, project highlights and lessons learned

    throughout the duration of the project can help to facilitate the project by

    providing quick access and insights into key deliverables from earlier stages of

    the project.

    Optional

    The purpose of this task is to pass the Project Quality Gate by conducting a

    quality check at critical stages of the project. Project Quality Gates are anintegral part of SAPs Quality Built In approach for SAP primed, partner or

    client led projects. The objectives of the Project Quality Gate are:

    To assure that all key deliverables and actions of the gate have been

    completed in compliance with recommended practices and to the customers

    satisfaction

    To enable project management to continuously communicate the

    process and build quality directly into the project

    To provide a tool to effectively manage project expectations and monitor

    customer satisfaction

    The purpose of this task is to execute a Project Management Review that

    provides a proactive quality assurance review, with an impartial analysis of allaspects of the project across all project management disciplines, enabling

    early detection of project issues with actionable recommendations.

    The purpose of this task is to execute a Design Review of SAP Solution

    service that provides a proactive quality assurance review of the design of the

    SAP solution which is being implemented. It delivers an impartial analysis of all

    aspects of the solution design across all relevant design perspectives and

    leads to an early detection of potential solution risks and offers actionable risk

    mitigation recommendations.

    The purpose of this task is to ensure that each contract is closed by verifying

    that all work specified in the contractual arrangement was completed, and that

    all defined deliverables were accepted.

    Purpose of this task is to obtain customer approval (sign-off)This milestone signifies completion of Design activities and transition to Build

    activities

    The purpose of the realization phase is to implement the business

    scenario and process requirements based on the business blueprint

    completed in the previous phase.

    Objectives of this phase include:

    Establishment of the solution landscape

    Implementation of the final solution in the development

    environment

    Overall testing of the solution within the quality environment

    Release of the solution for production (live) operations Delivery of training materials

    Preparation for data migration and data archiving

    Identification of value delivery concepts

    Performance testing

    The purpose of the phase initiation deliverable is to formally recognize that a

    new project phase starts.

    The purpose of this task is to confirm resource availability for the particular

    phase.Mandatory

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    The purpose of this task is to ensure the involvement of the team and other

    key resources and their commitment to the project schedule. The meeting is

    also used to examine the approach for the specific project phase.

    The purpose of this deliverable is to execute the project management plan and

    control and monitor the work defined in the project scope statement.

    Management plans developed during the project preparation phase (see

    deliverable Project Management Plan) guide the approach to management,execution, and control of project activities. The project manager is responsible

    for ensuring that the management plans are applied at the appropriate level of

    control.

    The purpose of this task is to update the project management plan and the

    subsidiary plans based on the changes agreed during the projects change

    management process.

    Mandatory

    The purpose of this activity is to assure that the project is executed according

    to what was agreed to in project charter, scope statement and project

    management plan.

    The purpose of this activity is to assure that resources are assigned to all

    scheduled project activities (and tasks) and that work is progressing and

    deliverables are produced as expected.

    The purpose of this activity is to capture and manage project issues and risks

    and changes related to those e.g. changes of project scope, timeline, costs

    etc.

    Mandatory

    The purpose of this activity to make sure that project stakeholders are aware of

    status and progress of the project including potential disturbances due to

    existing risks and issues.

    Mandatory

    The purpose of Organizational Alignment is to ensure a smooth transition

    process towards the new way of working. This includes the alignment of roles

    and responsibilities and activities to ensure that all employees are fully aligned

    to the goals of the project and organization.

    The purpose of this task is to use the results from previous change impactanalysis and the role mapping information (mapping of new business user

    roles to existing roles and organizational structure) and determine an

    appropriate transition approach for the business.

    Optional

    The purpose of this task is to get to get complex organizational feedback

    regarding the progress and acceptance of the project from the customers

    view.

    The purpose of this task is update communication plan and execute

    accordingly

    The purpose of this deliverable is to determine the potential issues with the

    SAP education strategy and solution before they impact the quality of the SAP

    software deployment.

    The purpose of this task is to capture feedback on both the training strategyand approach, determine issues and propose resolutions for identified issues.

    The purpose of the Knowledge Transfer deliverable is to ensure that key users

    get a good understanding of the implemented solution.

    In this task the SAP project team prepares for training and enablement of the

    customer project team to understand the solution and how it is implemented in

    their area, as well as trains the key users as defined in the statement of work.

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    The purpose of this task is to execute knowledge transfer by means of solution

    walkthrough sessions, system demos on scenario and/or process level,

    functional reviews etc., etc.

    The purpose of the deliverable End User Training Content Enabled is to ensure

    availability of end user training material, training environment, logistics

    infrastructure and skilled instructors.

    Optional

    This task ensures a consistent appearance of the training materials and

    documentation by providing the development team with standard templates.

    The purpose of this task is to ensure that the training environment is correctly

    populated with correct data for training.Optional

    The purpose of this task is to provide a detailed outline of presentations and

    activities that serve to educate and prepare the trainers scheduled to instruct

    end-user training classes

    The purpose of this task is to prepare the execution of end-user training by

    mapping end users to appropriate training courses, developing a training

    schedule and logistics plan, and inviting end users to courses

    Optional

    The purpose of the Configured General Settings and Organizational Structure

    deliverable is to complete and document the initial configuration of the systemon the basis of the decisions made in the business blueprint phase. Mandatory

    The purpose of this task is to implement the configuration related to general

    settings, and to document this in Solution Manager.

    The purpose of this task is to implement the configuration related to

    organizational structure, and to document this in Solution Manager.

    The purpose of the Configured Master Data Objects 1-n deliverable is to

    configure the master data in the SAP software system according to the

    business process requirements specified in the business blueprint phase.

    Mandatory

    The purpose of this task is to prepare master data required for all business

    processes' unit and string tests in DEV.

    The purpose of this task is to complete configuration of master data in the

    system

    The purpose of the Core Configuration and Documentation deliverable is to

    ensure that the configuration is implemented, tested and documented. Mandatory

    The purpose of this task is to implement the Core Configuration, write valid test

    cases and to document this in Solution Manager.

    The purpose of this task is to prepare the test cases

    The purpose of this task is to prepare the test cases

    The purpose of this task is to perform unit test for the configuration Optional

    The objective of this task is to resolve any issues identified during the Business

    Process Unit Test. It is crucial that the issues are re-tested by users that

    reported them (or designated re-testers) and that they are confirmed.

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    The purpose of this task is to perform string test for the configuration Optional

    The objective of this task is to resolve any issues identified during the Process

    String Test. It is crucial that the issues are re-tested by users that reported

    them (or designated re-testers) and that they are confirmed.

    The purpose of the Delta Configuration deliverable is to ensure that theconfiguration is implemented, tested and documented. Mandatory

    The purpose of this task is to implement the Delta Configuration, write valid

    test cases and to document this in Solution Manager.

    The objective of this task is to develop process documentation for any changed

    processes or for any new processes added to the standard.

    The objective of this task is to develop process test cases for any changed

    processes or for any new processes added to the standard solution.

    The purpose of this task is to perform unit and string test for the configuration Optional

    The objective of this task is to resolve any issues identified during the Unit and

    String Test. It is crucial that the issues are re-tested by users that reported

    them (or designated re-testers) and that they are confirmed.

    The purpose of this deliverable is to develop and test the RICEFW objects.

    Documentation to be stored in Solution Manager.Mandatory

    The purpose of this task is to develop the RICEFW object according to the

    functional specification,

    The purpose of this task is to document the RICEFW object information in a

    technical specification and define the appropriate test case(s). Documentation

    is stored in Solution Manager.The purpose of this task is to perform unit and string test of the developments. Optional

    The objective of this task is to resolve any issues identified during the RICEFW

    object(s) Test. It is crucial that the issues are re-tested by users that reported

    them (or designated re-testers) and that they are confirmed.

    The purpose of this task is to perform final code review of the development

    objects and confirm readiness for transport into QAS.

    The purpose of the SOA / composite application development deliverable is to

    implement and document the enterprise services, including developing and

    realizing the composite application. The technical design and specifications

    from the business blueprint phase serve as input.

    The purpose of this task is to develop the Enterprise Service according to the

    functional specification, document this in a technical specification and define

    the appropriate test case(s). Documentation is stored in Solution Manager.

    The purpose of this task is to develop the Composite and/or Mobile Application

    according to the functional specification, document this in a technical

    specification and define the appropriate test case(s). Documentation is stored

    in Solution Manager.

    The purpose of this task is to perform final code review of the development

    objects and confirm readiness for transport into QAS.

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    The purpose of the Business Process Procedures deliverable is to provide the

    basis for end-user training, end-user training documentation and test case

    creation. The procedures may also be used by security to develop roles and

    authorizations.

    The purpose of this task is to validate and complete Business Process

    Procedures from the blueprint phase.

    The purpose of this task is to validate and complete Business Process

    Procedures from the blueprint phase.

    The purpose of the value audit deliverable during the realization phase is to

    monitor and control the implementation of key process changes and value

    enablers, as well as to ensure the design and implementation of the Value

    Dashboard for KPI tracking purposes.

    Optional

    The purpose of this task is to perform value audit according to defined Value

    Dashboard, and provide mitigation strategies for identified risks that could

    jeopardize the value identified during the business case development.

    The purpose of this deliverable is to provide evidence that the scenarios

    designed can be supported by the solution implemented.

    The purpose of this task is to identify and document applicable test case(s) for

    the scenario.The purpose of this task is to perform scenario test. Optional

    The objective of this task is to resolve any issues identified during the scenario

    testing. It is crucial that the issues are re-tested by users that reported them (or

    designated re-testers) and that they are confirmed.

    Purpose of this task is to obtain customer approval (sign-off)

    The purpose of the quality assurance infrastructure and environment design

    and setup deliverable is to install a viable, correctly configured technical QA

    environment that is available for use by the project team to perform QA testing.

    Mandatory

    The purpose of this task is to install SAP components needed for the

    realization of project scope.The purpose of this task is to upgrade SAP components needed for the

    realization of project scope.

    The purpose of this task is to build the quality assurance (QA) environment

    with changes that have been unit-tested and released from the development

    environment.

    The purpose of this task is to set up users in the Quality Assurance

    environment.

    The purpose of this task is to prepare master data required for all business

    processes in QAS.

    The objective of this task is to perform any remaining manual configuration

    changes in the Quality Assurance environment.

    This milestone signifies completion of Build activities and transition to

    Integration Testing, User Acceptance Testing and Non-Functional Testing

    The purpose of the preliminary cutover plan deliverable is to document the

    strategy, scope and timelines for moving from the as-is solution to the to-be

    solution and the hyper care period immediately following go-live.

    Mandatory

    The purpose of this task is to assess to what level the organization is prepared

    for the cut over/transitionOptional

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    The purpose of this task is to visualize the data quality metrics defined in the

    data quality plan

    The purpose of this task is to load the cleansed legacy data into the SAP

    software target structures using a standard SAP load utility such as LSMW.

    The purpose of this task is to obtain the results of the various test cycles so the

    team can monitor the accuracy and efficiency of the data migration solution.Mandatory

    The purpose of this task is to provide one final assessment at the end of the

    realization phase to report on the quality of the converted legacy dataMandatory

    The purpose of this deliverable is to execute the User acceptance test (UAT).

    This is the last test cycle of an SAP solution implementation and is an essential

    part of gaining end-user acceptance of the software system.

    Mandatory

    The purpose of this task is to define and document UAT test cases according

    to the test plan. Test plans and test case documentation is stored in Solution

    Manager

    The purpose oft his task is to adapt testing tools if needed (e.g. add of field

    values and additional security roles) and train project team members, asusually the test team gets extended before and during the UAT test cycle.

    The purpose of this task is to document the integration test case outlined in the

    UAT test plan

    The objective of this task is to perform the End User Acceptance test

    according to previously defined plan. During the test all issues must be logged

    and documented in the system for traceability purpose.

    The objective of this task is to resolve any issues identified during the User

    Acceptance Test. It is crucial that the issues are re-tested by users that

    reported them (or designated re-testers) and that they are confirmed.

    Mandatory

    The purpose of this task is to execute the testing, document the results and

    obtain customer approval (sign-off)The purpose of the SAP data archiving deliverable is to provide a method to

    check, remove, and store data that has completed its lifecycle within the

    solution. Data that meets the check criteria of data retention rules and is no

    longer actively used in the system can be archived and deleted. Storage of the

    data is a secondary process to enable data that has been archived and deleted

    to still be viewed and reported on even though the data is no longer stored on

    the transactional system.

    The purpose of this task is to identify legal and business retention

    requirements needed in prier to establish the baseline for data arched and

    removal plan.

    The purpose of this task is to develop the data archive plan that outlines the

    planning for data archiving of the business objects at the customer site.

    The purpose of this task is to develop the data archive storage plan needed for

    the execution of each data archive run and creates the indexes for each

    archive execution.

    The purpose of this task is to test the data archive implementation execution in

    QAS.

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    The purpose of the production infrastructure and environment design and

    setup deliverable is to install a viable, correctly configured technical production

    environment to support productive operations of the delivered solution.

    Mandatory

    The purpose of this task is to install and set up the production environment.

    The purpose of this task is to upgrade the production environment.

    The purpose of this task is to build the production (PRD) environment with