Volunteer Orientation w visual tour1.0
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WELCOME TO METROPOLITAN MINISTRIES ARE YOU READY TO VOLUNTEER?
description
Metro Min Volunteers
Transcript of Volunteer Orientation w visual tour1.0
WELCOME TO
METROPOLITAN MINISTRIES
ARE YOU READYTO VOLUNTEER?
WHAT WE DO
Metropolitan Ministries’ mission is to care for the homeless and
those at risk of becoming homeless in our community
through services that alleviate suffering, promote dignity and instill self-sufficiency…as an expression of the ongoing ministry of Jesus Christ.
When you think about a homeless person, what do
you think about?
MISCONCEPTIONS
MISCONCEPTIONS
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work• A man with a mental illness without the resources for treatment
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work• A man with a mental illness without the resources for treatment • A child who ages out of the foster care system at age 18
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work• A man with a mental illness without the resources for treatment• A child who ages out of the foster care system at age 18• A young man caught up in the despair of drug and alcohol addictions
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work • A man with a mental illness without the resources for treatment • A child who ages out of the foster care system at age 18 • A young man caught up in the despair of drug and alcohol addictions • A woman escaping an abusive relationship with only the clothes on her back
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work • A man with a mental illness without the resources for treatment • A child who ages out of the foster care system at age 18 • A young man caught up in the despair of drug and alcohol addictions • A woman escaping an abusive relationship with only the clothes on her back • An elderly couple on a fixed income with rising rent, insurance, medical costs
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work • A man with a mental illness without the resources for treatment • A child who ages out of the foster care system at age 18 • A young man caught up in the despair of drug and alcohol addictions • A woman escaping an abusive relationship with only the clothes on her back • An elderly couple on a fixed income with rising rent, insurance, medical costs • A man who can’t secure employment despite having skills because he has no
address, phone, clean clothes, or a place to shower
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work • A man with a mental illness without the resources for treatment • A child who ages out of the foster care system at age 18 • A young man caught up in the despair of drug and alcohol addictions • A woman escaping an abusive relationship with only the clothes on her back • An elderly couple on a fixed income with rising rent, insurance, medical costs • A man who can’t secure employment despite having skills because he has no
address, phone, clean clothes, or a place to shower • A family living in their car because the apartment they struggled to afford has
been converted to condos; the parents terrified they will lose their children
When you think about a homeless person, do you think
about… • A single mother making minimum wage who loses the struggle to afford rent,
childcare, transportation, and food because she is laid off• A family whose father suffers a debilitating illness and cannot work • A man with a mental illness without the resources for treatment • A child who ages out of the foster care system at age 18 • A young man caught up in the despair of drug and alcohol addictions • A woman escaping an abusive relationship with only the clothes on her back • An elderly couple on a fixed income with rising rent, insurance, medical costs • A man who can’t secure employment despite having skills because he has no
address, phone, clean clothes, or a place to shower • A family living in their car because the apartment they struggled to afford has
been converted to condos; the parents terrified they will lose their children
All these situations are true; real people
who are homeless or at risk of
becoming homeless in the Tampa Bay
community
THE FACTS• There are over 17,000 homeless men, women, and
children in Hillsborough County. • 23% are children. • Hillsborough unemployment rate is DOWN to 11.6%, still
one of the highest in the nation.
HISTORY• 1972-1989
– 13 downtown churches launch Metropolitan Ministries– Gap House provides help and shelter for 12 families– Family Care Center opens– Holiday Donation and Distribution Center opens
HISTORY• 1990-2000
– PromiseLand nationally accredited childcare center opens– Kitchen serves first meal; can prepare 10,000 daily– Metropolitan Ministries’ Academy opens, America’s first
charter school for homeless children housed in a shelter
HISTORY• 2000-2010
– Meal distribution program expands to four counties. Prepared meals served daily increases from 300 to 2,000.
– Uplift U® Self-Sufficiency program begins– First transitional housing, then Sanctuary Town Homes– Outreach Services grows to 13,000+ families each year– Compassion + Action launched– Urban Immersion inner city missions program launched– Inside the Box social entrepreneurship initiative launched
…AND BEYOND• 22,000 families annually receive Outreach & Prevention Services• 30,000 families annually receive holiday food and toy assistance• 5,000+ children annually receive new backpacks and supplies• 25.5 million meals served• 375,000 nights of shelter provided• 1.5 million children had their lives changed• 1.4 million volunteer hours
Morris Hintzman, CEO Tim Marks, President
Compassion + Action is a Metropolitan Ministries’ collaborative that mobilizes
partnerships to meet the growing need in local neighborhoods and transform the lives of
families in crisis.
HOLIDAY SEASONWith dignity, integrity, and hope, the holiday experience will foster
opportunities for all to witness and join in the giving or receiving that exemplifies community and allows miracles to happen.
Open 1 week prior to Thanksgiving & 2 weeks prior to Christmas
• 1,000 families per day• 800 volunteers per day• 3 smaller versions (Pasco, Pinellas, Brandon)
Video Time!
VIDEO TIME
E-TOUR TIME
OUTREACH
VOLUNTEER CENTER
Outreach is our front door to people In need…
•Food Assistance
•Clothing Vouchers
•Access Site
•Employment Lab
•Florida ID
•Meal Site Partners
•Free Income Tax service
•Housing
• Hotel vouchers
• Emergency – On site - Uplift U
• Transitional- Off site
•Referrals
Open M-F 9:00-5:00 Sa 9:00-1:00
Metro Market
Counselors Give
Families with kitchens
Vouchers for food
Open M-F 9:00-5:00 Sa 9:00-1:00
Metro Outfitters
Vouchers forClothing and
Furniture
Open M-F 9:00-5:00 Sa 9:00-1:00
CLOTHING WAREHOUSE
FOODWAREHOUSE
VOLUNTEER CENTER
WAREHOUSES
• Sorting Donations• Food• Clothing • Hygiene products
Open M-F 8:00-4:00 Sa 8:00-3:30
CHILD CARE
VOLUNTEER CENTER
PROMISELAND• Daycare (Ages 0-2)• Head Start (Ages 3-5)• Afterschool / Summer
Camp (Ages 5-12)
Hours Vary M-F ONLY
BACKGROUND SCREENINGREQUIRED. PLEASE CALL FOR
COST AND AVAILABILITY
KITCHEN
VOLUNTEER CENTER
KITCHEN
• Food Prep• Serving• Cleaning• Duties assigned upon arrival
Hours 6:30-6:30
WEEKEND AVAILABILITY LIMITED. PLEASE CHECK WEB FOR SAT
OPPORTUNITIES AND CALL FOR SUN OPPORTUNITIES
OTHER OPPORTUNITES
• Environmental Services (Cleaning our campus)
• Data Entry / Administrative• Marketing & Design • Legal Services• GED / Adult Education Tutoring
HOW CAN I HELP?
• Spread the message • Help a specific family• Offer professional services• Organize a drive• Volunteer!
WHAT DO WE NEED?• Most needed items
– Canned meat– Boxed Cereal– Peanut Butter– Cake or dessert mix– Dry Starches (rice, mac & cheese)– Canned fruit– Seasonally appropriate clothing– Toiletries (shampoos, soaps, razors)
• To organize a drive, call Angie Pattison at 209-1034
WHAT IS A HIP?
• Maintain a regular schedule anywhere from 3 hours weekly to 5 days a week
• Have the opportunity to take a leadership role in many departments
• Are afforded opportunities and privileges not normally available to our periodic volunteers
WE NEED YOU…TO BE HIP!
Visit our Volunteer Needs of the Month page for more HIP opportunities
HOW DO I GET STARTED?• HIPs and Groups – Contact us to schedule
– Jessica Becker @ (813) 209-1067, [email protected]
• Short-term Opportunities– Check out our website at http://www.metromin.org/volunteer – Click on the “Sign up to Volunteer” button– Call Lindsey @ (813) 209-1045 for other dates, times, and opportunities
SIGNING IN AND OUT• Report to the Volunteer Center at 2001 N. Florida Ave unless told
otherwise. You sign-in by:– Turning in the one-time only Application sheet
(downloadable from our website) – Filling out your time sheet– Receiving a nametag– Receiving your assignment from a
Volunteer Coordinator• Make sure to sign out and complete
your time sheet…or risk losing yourhours! Minors—you must h
ave a parent’s
signature on your volunteer
application to
volunteer!
Volunteer Conduct – Respect the boundaries between Volunteers and Clients!
• Speak respectfully and avoid discriminatory behavior• Don’t initiate or form inappropriate relationships with
clients that are social in nature or show favoritism• Watch for abusive behavior towards children and do not
engage in it• Respect the confidentiality of clients and guests• Avoid loitering in the Family Care Center and never enter
an occupied room• Never take any property of Metropolitan Ministries without
permission or participate in behavior associated with dishonesty, deceit, or fraud
LAST, A FEW RULES…
DRESS CODE– Inappropriate attire: short shorts,
tight-fitting clothing, flip-flops and anything with a negative or sexual innuendo
– Appropriate attire: long pants, CLOSED-TOE SHOES, and a shirt with sleeves
– Modest shorts are acceptable outside of the kitchen
…AND A FEW MORE…
DRESS CODE• Dress modesty
– Inappropriate attire: short shorts, tight-fitting clothing, and anything with a negative or sexual innuendo
– Appropriate attire: long pants, closed-toe shoes, and a shirt with sleeves
– Modest shorts are acceptable outside of the kitchen
…AND A FEW MORE…
MODESTY IS T
HE BEST
POLICY
• No personal electronics while volunteering
• No taking pictures of clients• Be mindful we have handicapped
clients and volunteers• Do you see something wrong?
…AND A FEW MORE…
• Smile• Show God’s love to every client & volunteer!
…THE MOST IMPORTANT!
My little children, let us not love in word or in tongue,
but in deed and in truth. 1 John 3:18
