Voice of Customer Presentation Design for Developing Nations Spring 2012.
Voice of Customer Presentation
description
Transcript of Voice of Customer Presentation
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Voice of Customer PresentationDesign for Developing Nations
Spring 2012
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Table of Contents
• Stakeholders• Passive Human Waste Pasteurizer
o Objective Treeo Customer Needso Functional Decomposition
• Arborloo Toileto Objective Treeo Customer Needso Functional Decomposition
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Stakeholders
Arborloo Toilet Design- Sarah Brownell- Rural Haitians (no access)
Human Waste Pasteurizer- Alex Martinez (somewhat)- Sarah Brownell- Rural Haitians (no access)
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Objective Tree: Passive Human Waste Pasteurizer
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Customer Needs: Human Waste Pasteurizer
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Main Functions of Human Waste Pasteurizer
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Objective Tree: Arborloo
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Customer Needs: Arborloo
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Main Functions: Arborloo
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Questions & Concerns
Arborloo• If the facility is too nice the Haitians will
use it for storage, but if it's bad then they won't use it at all. How do we make a balance?
Pasteurizer• Will the surface heat up to the point of
burning someone, given that the environment has to be very hot (~50C)?