Voice messages - Cisco · Voice messages • VoiceMessagesOverview,page1 •...
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Voice messages • Voice Messages Overview, page 1 • Voice Messages Access, page 1 Voice Messages Overview To access voice messages, press the Messages button. Your company determines the voicemail service that your phone uses. For the most accurate and detailed information about your service, contact your system administrator. For information about the commands that your voicemail service supports, see the voicemail service user documentation. Voice Messages Access To access voice messages, press the Messages button . Your company determines the voice message service that your phone uses. For the most accurate and detailed information about your service, refer to the documentation that came with it. • When you have a voice message, look for: ◦A steady red light on your handset. (This indicator can vary.) ◦ A flashing message waiting icon and text message on your phone screen. The red light and message waiting icon display only when you have a voice message on your primary line, even if you receive voice messages on other lines. Note • When you have a voice message, listen for: ◦A stutter tone from your handset, headset, or speakerphone when you place a call. The stutter tone is line-specific. You hear it only when using the line with the waiting messages. Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 1
Transcript of Voice messages - Cisco · Voice messages • VoiceMessagesOverview,page1 •...
Voice messages
• Voice Messages Overview, page 1
• Voice Messages Access, page 1
Voice Messages OverviewTo access voice messages, press the Messages button.
Your company determines the voicemail service that your phone uses. For the most accurate and detailedinformation about your service, contact your system administrator.
For information about the commands that your voicemail service supports, see the voicemail service userdocumentation.
Voice Messages AccessTo access voice messages, press the Messages button .
Your company determines the voice message service that your phone uses. For the most accurate and detailedinformation about your service, refer to the documentation that came with it.
•When you have a voice message, look for:
◦A steady red light on your handset. (This indicator can vary.)
◦A flashing message waiting icon and text message on your phone screen.
The red light and message waiting icon display only when you have a voice messageon your primary line, even if you receive voice messages on other lines.
Note
•When you have a voice message, listen for:
◦A stutter tone from your handset, headset, or speakerphone when you place a call.
The stutter tone is line-specific. You hear it only when using the line with the waiting messages.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified CommunicationsManager 9.0 (SCCP and SIP)
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• To send a call to a voice message system, press iDivert.
Related Topics
Rings and Message Indicator Customization
Set Up and Personalize Voice-Message Service
Procedure
Step 1 Press and follow the voice instructions.Step 2 If a menu appears on your screen, choose an appropriate menu item.
Listen to Voice Messages or Access Voice Messages Menu
Procedure
Step 1 Press and follow the voice instructions.Step 2 If a menu appears on your screen, choose an appropriate menu item.
If you are connecting to a voice message service, the line that has a voice message is selected by default. Ifmore than one line has a voice message, the first available line is selected.
To connect each time to the voice message service on the primary line, contact your system administrator forthe options.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified CommunicationsManager 9.0 (SCCP and SIP)
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Voice messagesSet Up and Personalize Voice-Message Service
