VoC VoF - Otto Scharmer...TU ch02_9x.qxp_TU ch02.qxd 6/2/16 4:00 PM Page 29 FIgURE 2.3: THREE...

Open Mind

Open Heart

Open Will

SOC

IAL

PAT

HO

LOG

YEc

ono

mie

s o

f de

stru

ctio

nSO

CIA

L EM

ERG

ENC

EEc

ono

mie

s o

f cr

eati

on

Stuck in One Self/Will

Stuck in OneSkin

(us vs. them)

Stuck in OneTruth/View

VoJ

VoC

VoF

DOWNLOADING

SEEING CO-CREATING

SENSING CRYSTALLIZING

PRESENCING

ABSENCING

DE-SENSING DELUDING

DESTROYINGDENYING

F I G U r E P . 1 : T W O C Y C L E S , T W O S O C I a L F I E L D S : a B S E N C I N G

a N D P r E S E N C I N G

TU frontmatter_9x.qxp_TU frontmatter.qxd 6/2/16 4:00 PM Page xxx

Field: Structure of Attention

Micro: Attending (Individual)

Meso: Conversing (Group)

Macro: Organizing (Institution)

Mundo: Coordinating (Global System)

1.0: habitual awareness

!"#$%&"&'()*(+,-&.,/+"&'(0/1"$#(,2($0,3'0$

4,-&.,/+"&'*(#5%/6"&'(27,8(9,&2,78"&'

:%&$7/.";%+(9,&$7,.*(,7'/&";"&'(/7,3&+(0"%7/790<

="%7/790<*(9,88/&+"&'

Suspending

2.0: ego-system awareness

!"#$%&"&'(>*(2/9$3/.?(,5%&@8"&+%+

4%1/$%*(#5%/6"&'(27,8(+"22%7%&$"/$"&'

4"A"#",&/.";%+*(,7'/&";"&'(/7,3&+(+"22%7%&$"/$",&

B/76%$*(9,85%$"&'

Redirecting

3.0: stakeholder awareness

!"#$%&"&'(C*(%85/$0"9?(,5%&@0%/7$%+

4"/.,'3%*(#5%/6"&'(27,8("&D3"7"&'(,$0%7#?(#%.2

4"#$7"13$%+E&%$-,76%+*(,7'/&";"&'(/7,3&+("&$%7%#$('7,35#

F%',$"/$%+(+"/.,'3%*(9,,5%7/$"&'

Letting Go

4.0: eco-system awareness

!"#$%&"&'(G*('%&%7/$"A%?(,5%&@57%#%&9%

:,..%9$"A%(97%/$"A"$<*(#5%/6"&'(27,8(-0/$("#(8,A"&'($07,3'0

H9,@#<#$%8*(,7'/&";@"&'(/7,3&+(-0/$(%8%7'%#

I-/7%&%##@1/#%+(9,..%9$"A%(/9$",&*(9,@97%/$"&'

T a B L E P . 1 : T h E m a T r I x O F S O C I a L E V O L U T I O N

TU frontmatter_9x.qxp_TU frontmatter.qxd 6/2/16 4:00 PM Page xxxiv

RESULTS THEY PRODUCE

PROCESSES THEY USE

SOURCES FROM WHICH LEADERS OPERATE(BLANK CANVAS)

F I G U R E I . 1 : T H R E E P E R S P E C T I V E S O N A L E A D E R ’ S W O R K

TU ch00 intro_9x.qxp_TU ch00 intro.qxd 6/2/16 4:00 PM Page 6

1. CO-INITIATINGListen to others and to whatlife calls you to do

2. CO-SENSINGGo to the places of mostpotential and listen with yourmind and heart wide open

3. CO-PRESENCINGRetreat and reflect, allow theinner knowing to emerge.

4. CO-CREATINGPrototype a microcosm of the newto explore the future by doing

5. CO-EVOLVINGGrow innovation ecosystemsby seeing and acting from theemerging whole

F I G U R E I . 2 : F I V E M O V E M E N T S O F T H E U P R O C E S S

TU ch00 intro_9x.qxp_TU ch00 intro.qxd 6/2/16 4:00 PM Page 19

— STRUCTURE —

— PROCESS —

— THOUGHT —

F I g U R E 2 . 1 : L E V E L S O F O R g A n I z A T I O n A L C H A n g E

TU ch02_9x.qxp_TU ch02.qxd 6/2/16 4:00 PM Page 28

F I g U R E 2 . 2 : F I V E L E V E L S O F C H A n g E

FOCUSING:

perceiving otherperceptions

dialogue—surfacing deepassumptions

Where does ourcommitment come from?

new thinkingand principles

new core activitiesand processes

new structuresand practices

SOLUTIONCHALLENGE

surfacingcurrent reality

BROADENING:

DEEPENING:

PURPOSE:

CREATING

CREATING

CREATING

COLLECTIVE ACTION:

RE-ACTING

RE-STRUCTURING

RE-DESIGNING

RE-FRAMING

RE-GENERATING

SHARED PERCEPTION:putting purpose into practiceuncovering common will


F I g U R E 2 . 3 : T H R E E M O V E M E n T S O F T H E U

Downloadingpast patterns

Observe,Observe,Observe

Retreat and Reflectallow the inner knowing to emerge

Act in an Instantprototype


F I g U R E 2 . 4 : T H E O P E n I n g P R O C E S S O F T H E U


Seeingwith fresh eyes

Sensingfrom the field

Presencingconnecting to source

suspending

redirecting

letting go


F I g U R E 2 . 5 : T H E C O M P L E T E U : S I X I n F L E C T I O n P O I n T S


Performing by operating from the whole


Prototypingby linking head, heart, hand


Crystallizingvision and intention


suspending embodying

redirecting

letting go letting come

enacting


F I g U R E 2 . 6 : T H R E E I n S T R U M E n T S : O P E n M I n D , O P E n H E A R T , O P E n W I L L







Open Mind

Open Heart

Open Will



redirecting enacting



F I g U R E 2 . 7 : T H E M O S T I M P O R T A n T T O O L : y O U R S E L F

Open Mind

Open Heart

Open Will

Who is my Self ?What is my Work?









redirecting


enacting


T h e o r y U 43

F I g U R E 2 . 8 : F A C I n g T H R E E E n E M I E S : V O J , V O C , V O F







Open Mind

Open Heart

Open Will


Who is my Self ?What is my Work?

VoJ

VoC

VoF


redirecting enacting



Manifestaction

Process,structure

Thinking

Sources ofintention andcreativity

DYNAMIC

COMPLEXITY

SOCIAL

COMPLEXITY

EMERGING

COMPLEXITY

I.REACTING

2.REDESIGNING

3.REFRAMING

4.PRESENCING

F I G U R E 3 . 1 : F O U R L E V E L S O F L E A R N I N G A N D CH A N G E


WHOLE-SYSTEM

APPROACH

SENSING AND PRESENCING

APPROACH

MULTISTAKEHOLDER

APPROACH

cause and effect aredistant in space and time

DYNAMIC COMPLEXITY:

disruptive patterns ofinnovation and change

EMERGING COMPLEXITY:

actors have differentviews and interests

SOCIAL COMPLEXITY:

F I G U R E 4 . 1 : T H R E E T Y P E S O F C O M P L E X I T Y


FINANCE

STRATEGY

MARKETING

COMMUNICATION

CHANGE

LEADERSHIP

KNOWLEDGE

QUALITY

MANUFACTURING

R&D

ACCOUNTINGFinancialcaptial

HR planning

Redesigning

First generationcorporate

driven

Massproduction

verticalintegration

Measuringresults

Traditionalaccounting

Positioningof products

Massmarketingproduct-driven

PRone-way

K1IT

MBO

DOWNSTREAM:

DYNAMIC COMPLEXITY

HR

F I G U R E 4 . 2 : T W E L V E M A N A G E M E N T F U N C T I O N S : D O W N S T R E A M V I E W


IC

ABC

MBWA

TQM

Reframing

Secondgeneration

project driven

Leansupply chain

Corecompetence

Mass-customized

service-driven

CSRtwo-way

K2CoP

MIDSTREAM:

SOCIAL COMPLEXITY

Corporateuniversities

FINANCE

STRATEGY

MARKETING

COMMUNICATION

CHANGE

LEADERSHIP

KNOWLEDGE

QUALITY

MANUFACTURING

R&D

ACCOUNTINGHR

F I G U R E 4 . 3 : T W E L V E M A N A G E M E N T F U N C T I O N S : M I D S T R E A M V I E W


F I G U R E 4 . 4 : T W E L V E M A N A G E M E N T F U N C T I O N S : U P S T R E A M V I E W

UPSTREAM:EMERGING

COMPLEXITY

RiskManagement

TBLRevolution

Personal,creation-driven

Tri-sectorinnovation

Rein-ventingCo-

inspiring

K3Ba

Customerexperience

MPMv-constellation

Third gen:co-creation

ELIAS

FINANCE

STRATEGY

MARKETING

COMMUNICATION

CHANGE

LEADERSHIP

KNOWLEDGE

QUALITY

MANUFACTURING

R&D

ACCOUNTINGHR


TACIT KNOWLEDGE

[EMBODIED]

EXPLICIT KNOWLEDGE

SELF-TRANSCENDING KNOWLEDGE

[NOT-YET-EMBODIED]

F I G U R E 4 . 5 : T H R E E F O R M S O F K N O W L E D G E


Positioningof products

Corecompetence

Disruption,Revolution

K3Ba

MPMv-constellation

Leansupply chain

K2CoP

Massproduction

verticalintegration

K1IT

FINANCE

STRATEGY

MARKETING

COMMUNICATION

CHANGE

LEADERSHIP

KNOWLEDGE

QUALITY

MANUFACTURING

R&D

ACCOUNTINGHR

F I G U R E 4 . 6 : S H I F T S O F F O C U S F R O M D O W N S T R E A M T O U P S T R E A M


Goods Services Innovation

Focus of value Make standardized Deliver customized Stage and co-create creation products services personalized experiences

Customer as Target for mass Target for mass Partner for co- marketing customization creation

Economics Economies of scale Economies of scope Economies of presencing

Organizational Functional, single Divisional, two spheres: Networked, three model sphere: mass production; customer spheres: production; production interface customer interface; innovation

Locus of Center of one’s own Periphery of one’s own Surrounding sphere entrepreneurial organization (product organization (customer of one’s ownimpulse focus) focus) organization (co- creation focus)

Relationship logic Product driven (push) Service driven (pull) Co-creation driven with customers (presence)

Primary class Working class Service class Creative class

Managerial mind-set The world is as it is The world evolves as The world arises as (self = onlooker) people interact we choose to attend (self = participant) (self = source of co- creation)

T A B L E 4 . 1 : T H E C H A N G I N G E C O N O M I C C O N T E X T


Core DividesArenas of Clashing Forces Social-economic Issues Ecological Issues Cultural-spiritual Issues

Arena I: Systems Gap and clash Gap and clash Gap and clashA 19th-century between haves between civilization between culturesview: Primacy of and have-nots and nature or civilizationsobjectivity (social justice) (environmental (development) protection)

Arena II: Agency Clash of- Clash of Clash ofA 20th-century systemic old industrial materialism versusview: Primacy of imperatives vs. designs versus eco- antimaterialismintersubjectivity life-world systemic design (value shift) (critical theory) (cradle to cradle)

Arena III: Sources Separation of self Separation of self Separation of selfA 21st-century from the other from the senses from Selfview: Primacy of ˚ I-Thou (dialogue) ˚ awakening through ˚ self-Self = transsubjectivity our senses (sensing) connecting the current with the best future Self (presencing)

T A B L E 5 . 1 : I S S U E M A T R I X


K1 K2 K3 Explicit Knowledge: Tacit Embodied Self-transcending Independent of Knowledge: “Primary Knowing”: Context Situated in Context Not Yet Embodied

S1Linear systems “Old mainstream”: Situated action: AllSimple systems Conventional knowing happens in systems theory a context.

S2 nonlinear, dynamic Nonlinear, dynamic “New mainstream”:systems systems theory:Autopoietic systems Accounts for the Accounts for both phenomenon of emergence and being emergence. situated in context.

S3Sources of deep emergenceSelf-transcendingsystems

Blind spot:sources of knowing

Blind spot: sources of emergence

T A B L E 6 . 1 : T W E n T I E T h - C E n T U r y S y S T E m S T h E O r y : E P I S T E m O L O G I C A L A n d

O n T O L O G I C A L G r O U d I n G


F I G U R E 8 . 1 : T H E F I E L D S T R U C T U R E O F D OW N L O A D I N G


F I G U R E 8 . 2 : F O U R B A R R I E R S T O L E A R N I N G A N D CH A N G E

1.NOT TO RECOGNIZE

WHAT WE SEE

2.NOT TO SAY

WHAT WE THINK

3.NOT TO DO

WHAT WE SAY

4.NOT TO SEE

WHAT WE DO

THINK

SAY

DO

SEE


F I G U R E 9 . 1 : T H E F I E L D S T R U C T U R E O F S E E I N G


1.Your story

2.Your relational

experience

3.Where doesyour diseasecome from?

4.What root sources bring my health

or sickness into being?

5.Where doesmy health

come from?

6.My dream:

way forward

7.Proposals for

action

WHAT

HOW

WHY

UNCOVERING LAYERSOF EXPERIENCE

SOURCE/SELF BRINGING FORTHTHE NEW

F I G U R E 9 . 2 : L A N D S C A P E O F L I S T E N I N G


F I G U R E 9 . 3 : F O U R L E V E L S O F T H E P A T I E N T - P H Y S I C I A N R E L A T I O N S H I P

Patients

EVENT

DEFECT

BEHAVIOR

THOUGHT

SELF

Repair

Therapy

Reflection

Self-Transformation

Mechanic

Instructor

Coach

Midwife

Physicians

for bringingforth the new


EVENT

DEFECT

BEHAVIOR

THOUGHT

SELF

Patients

Repair

Therapy

Reflection

Self-Transformation

Mechanic

Instructor

Coach

Midwife

Physicians

for bringingforth the new

CURRENT REALITY DESIRED FUTURE

F I G U R E 1 0 . 1 : I C E B E R G MO D E L O F P A T I E N T - P H Y S I C I A N R E L A T I O N S H I P S


F I G U R E 1 0 . 2 : T H E F I E L D S T R U C T U R E O F S E N S I N G


F I G U R E 1 1 . 1 : T H E F I E L D S T R U C T U R E O F P R E S E N S I N G

TU ch11a_9x.qxp_TU ch11.qxd 6/2/16 4:01 PM Page 165

UNCONDITIONAL

WITNESSING

UNCONDITIONAL,IMPERSONAL

LOVE

SEEING THE

ESSENTIAL

SELF

OPEN MIND

OPEN HEART

OPEN WILL

F I G U R E 1 1 . 2 : T H R E E C O N D I T I O N S F O R D E E P L I S T E N I N G A N D HO L D I N G

TU ch11a_9x.qxp_TU ch11.qxd 6/2/16 4:01 PM Page 176

F I G U R E 1 2 . 1 : T H E F I E L D S T R U C T U R E O F C R Y S T A L L I Z I N G


F I G U R E 1 3 . 1 : T H E F I E L D S T R U C T U R E O F P R O T O T Y P I N G


F I G U R E 1 4 . 1 : T H E F I E L D S T R U C T U R E O F P E R F O R M I N G


SUPPLY

CHAIN

CUSTOMER

INTERFACE

INNOVATION

ECOSYSTEM

supply demand chain

innovation and learning

BUSINESS GOVERNMENT

CIVIL SOCIETY

F I G U R E 1 4 . 2 : T R I A D O F I N S T I T U T I O N A L E C O L O G Y


Institutional Care Managed Care Integrative Care Integral Health

Organizing System centered Outcome centered Patient centered Human centeredparadigm

Patient- Level 1 Levels 1–2 Levels 1–3 Levels 1–4physician relationship

Key axis Functional Medical pathways Patient pathway Biographical (institutional (core process) (patient-system journey structure) interface)

Innovation Intra-institutional, Outcome driven, Patient centered, Human centered,mechanism functional cross-institutional, cross-institutional metainstitutional effectiveness cross-functional Pathogenesis Salutogenesis Pathogenesis Pathogenesis New emergency DRG, DMP, TQC care control center

Dominant Detailed Dynamic Social Emerging type of complexity complexitya complexityb complexityc

complexity

Coordination Hierarchy Market price Dialogue: mutual Presence: mechanism command adaptation seeing from the whole

Infrastructure Social legislation Rules, norms to Infrastructures for Infrastructures (Bismark) make the market learning and for seeing in mechanism work innovation the context of the whole

a. This refers to the integration of different types of functional, technical, and medical knowledge.

b. The integration of different cultures, worldviews, and strategic interests across institutions.

c. Emerging situations where the problem, diagnosis, and solution evolve over the course of the project.

T A B L E 1 4 . 1 : F O U R E V O L U T I O N A R Y S T A G E S O F MO D E R N H E A L T H S Y S T E M S


STRUCTURAL PATTERNS OF SOCIAL SYSTEMS

ENACTED BY ITS MEMBERS IN CONTEXT

INNER SOURCES FROM WHICH ENACTMENTORIGINATES (STRUCTURE OF INDIVIDUAL AND

COLLECTIVE ATTENTION)

F I G U R E 1 5 . 1 : T H R E E L E V E L S O F S O C I A L R E A L I T Y C R E A T I O N

TU ch15_9x.qxp_TU_ch15_repagedNK+MD.qxd 6/2/16 4:01 PM Page 234

FIELD STRUCTURE

OF ATTENTION2.

I-in

-it3.

I-in

-you

4. I

-in-n

ow1.

I-in

-me

acting from the center inside one’s organizational boundaries

acting from the periphery of one’s organizational boundaries

acting from beyond one’s organizational boundary

acting from emerging sphere across one’s open boundaries

F I G U R E 1 5 . 2 : F O U R F I E L D S T R U C T U R E S O F A T T E N T I O N


ONE-DIMENSIONAL

TWO-DIMENSIONAL

THREE-DIMENSIONAL

FOUR-DIMENSIONAL

SELFCOLLECTIVE

EMERGENCEEARTH

UNIT OF

ANALYSIS

SOCIAL

SPACE

CHRONOS

HABITUAL

SELF

RATIONAL

SELF

RELATIONAL

SELF

AUTHENTIC

SELF

CONFORMING

CONFRONTING

CONNECTINGSLOWING

DOWN

DEAD

BODY

RESOURCE

LIVING

SYSTEM

LIVING

PRESENCE

SOCIAL

TIME

DISEMBODIED

TIME

STILLNESS/KAIROS/PRESENCING

COLLECTIVE

CREATIVITY

2. I

-in-it

3. I

-in-y

ou4.

I-in

-now

1. I

-in-m

e

F I G U R E 1 5 . 3 : I N V E R S I O N O F S P A C E , T I M E , S E L F , C O L L E C T I V E , A N D E A R T H


FIELD STRUCTURE

OF ATTENTION2.

I-in

-it3.

I-in

-you

4. I

-in-n

ow1.

I-in

-me

acting from the center inside one’s organizational boundaries

acting from the periphery of one’s organizational boundaries

acting from beyond one’s organizational boundary

acting from emerging sphere across one’s open boundaries

F I G U R E 1 5 . 4 : M A T R I X O F S O C I A L E V O L U T I O N ( F O R A M O R E D E T A I L E D

P R E S E N T A T I O N , S E E T A B L E P . 1 I N T H E P R E F A C E )


FIELD STRUCTURE

OF ATTENTION

MICRO SPHERE:INDIVIDUAL

ATTENTION

MESO SPHERE:CONVERSATION

AND LANGUAGE

MACRO SPHERE:INSTITUTIONAL

STRUCTURE

MUNDO SPHERE:GOVERNANCE

MECHANISM

CENTRALIZED

DECENTRALIZED

NETWORKED

INNOVATION

ECOSYSTEM

DOWNLOADING

DEBATE

DIALOGUE

COLLECTIVE

PRESENCE

DOWNLOADING

SEEING

SENSING

PRESENCING

2. I

-in-it

3. I

-in-y

ou4.

I-in

-now

1. I

-in-m

e

HIERARCHY

MARKET

DIALOGUE

SYSTEM

SENSING AND

SEEING ITSELF

OPENING AND SUSPENSION

DEEP DIVE AND REDIRECTION

LETTING GO AND LETTING COME

F I G U R E 1 5 . 5 : T H E I N F L E C T I O N P O I N T S A C R O S S L E V E L S A R E T H E S A M E


Religious Political Economic Fundamentalism Fundamentalism Fundamentalism

Blinding: One almighty, One almighty, One almighty, stuck in one Truth omniscient, and omniscient, and omniscient and (and one language) omnipresent God omnipresent agent omnipresent (state; world mechnanism (the history) invisible hand)

Desensing: Chosen people Chosen agent of Top-tier syndromestuck in one collective syndrome history syndrome The have-nots at theThere is a lack of Infidels must be killed Those who resist bottom of theempathy for those (crusade/holy war). the objective laws of pyramid are victimsoutside. history (the (killed) by structures opposition) will be and policies designed annihilated. from the people at the top.

Absencing: Homo pre-modernicus Homo sovieticus Homo oeconomicusstuck in onenonemerging self

Destruction and violence: Direct violence: Direct and Structural violence:stuck in one will terrorism structural violence: people living and Cultural violence: discrimination and dying in daily misery ideologies that annihilation of legitimize the use minorities of violence

T A B L E 1 5 . 1 : T H R E E T Y P E S O F F U N D A M E N T A L I S M


CURRENT

REALITY

self

SELF

INVERSION OF

SELF

emergingreality

F I G U R E 1 5 . 6 : T H E I N V E R S I O N O F S E L F


EpistemologyDimension K 1: K2: K3: Explicit Knowledge Tacit Embodied Self-Transcending Knowledge Knowledge

Type of knowledge Knowledge about Knowledge about Knowledge about things enacting things origins for enacting things

Data Exterior reality Enacted reality Not-yet-enacted (Field 2) (Field 3) reality (Field 4)

Experience Observation Action Aesthetic

Action-to-reflection ratio Reflection without Reflection on action Reflection in action action

Truth Matching reality: Producing reality: Presencing reality: Can you observe it? Can you produce it? Can you presence it?

T A B L E 1 5 . 2 : T H R E E E P I S T E M O L O G I E S


DOWNLOADING

SEEING

SENSING

PRESENCING

CRYSTALLIZING

PROTOTYPING

ABORTING

DESTROYING

redirecting

letting go

embodying

enacting

letting come

suspension

manipulating

abusing

annihilating

NOT SEEING

blinding

entrenching

holding on

CO-CREATING

DE-SENSING

ABSENCING/HUBRIS

SELF-DELUDINGU

-SPA

CE

OF

SOC

IAL

EMER

GEN

CE:

Econ

omie

s of

cre

atio

n

AN

TI-

SPA

CE

OF

SOC

IAL

PAT

HO

LOG

Y:

Econ

omie

s of

des

truc

tion

Open Mind

Open Heart

Open Will


Stuck in OneWorld

(us vs. them)


F I G U R E 1 6 . 1 : T H E U - S P A C E A N D T H E A N T I - S P A C E


1. DOWNLOADINGtalkingnice

SPEAKING FROM WHAT THEY WANT TO HEARempty phrasespolite, cautious

FIELD 1: BUBBLE

SPEAKING FROM WHAT I THINKexchange of divergent viewsI am my point of view

FIELD 2: ADAPTIVE

SPEAKING FROM SEEING MYSELF AS PART OF THE WHOLEfrom defending to inquiry into viewpointsI can change my view

FIELD 3: REFLECTIVE

SPEAKING FROM WHAT IS MOVING THROUGHco-creating something newpresence of an emerging future whole

FIELD 4: GENERATIVE

2. DEBATEtalkingtough

3. DIALOGUEreflectiveinquiry

4. PRESENCINGgenerativeflow

FIELD STRUCTURE

OF ATTENTION

SOCIAL REALITY

CREATION

2. I

-in-it

3. I

-in-y

ou4.

I-in

-now

1. I

-in-m

e

F I G U R E 1 7 . 1 : F O U R F I E L D S O F C O N V E R S A T I O N

TU ch17_9x.qxp_TU ch17_repaged.qxd 6/2/16 4:01 PM Page 267

ENACTING EMERGING FUTURES

REENACTING PATTERNS OF THE PAST

PRIMACYOF THEWHOLE

PRIMACYOF THEPARTS

PRESENCING

generative flowcollective creativitystillness and gracelistening from the emerging futureother highest future Selfrule-generating

DOWNLOADING

talking nicepolite, cautiousdon’t speak your mindlistening projectingrule-conforming

DIALOGUE

inquiry, reflectionI can change my viewlistening from within

(empathic listening)other youseeing oneself as part of

the current whole

DEBATE

talking tough: clashI am my point of viewlistening from outsideother counterpartrule-confirming

F I G U R E 1 7 . 2 : F O U R F I E L D S O F C O N V E R S A T I O N


DOWNLOADING:talking nice

DEBATING:talking tough

DIALOGUE:inquire, reflect

PRESENCING:connecting to Source

STRATEGIC DIALOGUE:intentional emergence

BRAINSTORMING:creative emergence

HARASSINGBULLYING

COLLECTIVE COLLAPSE

redirecting

letting go

embodying

enacting

letting come

suspension

manipulating

abusing

annihilating

SILENCINGOTHER VIEWS

blinding

entrenching

holding on

CO-CREATING:embodied emergence

BLAMING OTHERS

ABSENCING AND HUBRIS

INTRIGUE ANDDISINFORM

U-S

PAC

E O

FSO

CIA

L EM

ERG

ENC

E:Ec

onom

ies

of c

reat

ion

SHA

DO

W-S

PAC

E O

FSO

CIA

L PA

TH

OLO

GY

:Ec

onom

ies

of d

estr

uctio

n

Open Mind

Open Heart

Open Will


Stuck in OneWorld

(us vs. them)


F I G U R E 1 7 . 3 : T H E U - S P A C E A N D T H E A N T I - S P A C E : C O N V E R S A T I O N S


1

2

3

4

LISTENING 1: downloading:

habitual patternsof the past

LISTENING 2: factual

connection

LISTENING 3: personal

connection

LISTENING 4:source

connection

DEBATE: stating

differences

sharing andlistening toeach other

authentic sharingand listeningto each other

DIALOGUE: inquiry, thinking

together

dialogue:attending to the

deeper space

COLLECTIVEPRESENCE: connecting to

Source;collective flow

DOWNLOADINGSTAGE DEBATE DIALOGUE PRESENCING

F I G U R E 1 7 . 4 : T H E E V O L U T I O N O F C O N V E R S A T I O N A L F I E L D S T R U C T U R E S


CENTRALIZATION:MACHINE

BUREAUCRACY

DECENTRALIZATION:DIVISIONS

NETWORKED:RELATIONAL/

MATRIXED

ECOSYSTEMS OF

INNOVATION

SOURCE OF POWER: HIERARCHYcomplying with central rules CENTER-DRIVENlogic: economies of scale (production)

FIELD STRUCTURE

OF ATTENTION FIELD2.

I-in

-it3.

I-in

-you

4. I

-in-n

ow1.

I-in

-me

SOURCE OF POWER: MARKET SUCCESSmeeting market demand PERIPHERY-DRIVENlogic: economies of scope (customer)

SOURCE OF POWER: NETWORKED RELATIONSHIPSmobilized networks RELATIONAL-DRIVENlogic: economies of innovation (product innovation)

SOURCE OF POWER: FIELD OF EMERGING POSSIBILITIESshape innovation ecosystems EMERGING FIELD DRIVENlogic: economies of presencing (eco-system innovation)

F I G U R E 1 8 . 1 : F O U R T Y P E S O F C O O R D I N A T I O N , F O U R G E OM E T R I E S O F P OW E R


U-S

PAC

E O

FSO

CIA

L EM

ERG

ENC

E:Ec

onom

ies

of c

reat

ion

AN

TI-

SPA

CE

OF

SOC

IAL

PAT

HO

LOG

Y:

Econ

omie

s of

des

truc

tion

CENTRALIZATION:bureaucracy

DECENTRALIZATION:divisions

NETWORKED:relational

ECOSYSTEMS OF INNOVATION:co-sensing and co-creating the emerging whole

INNOVATIONECOSYSTEYMS

CUSTOMERCOMMUNITIES:

enacting

INSTITUTIONALSCLEROSIS:

unable to redirect

INSTITUTIONAL COLLAPSE

redirecting

letting go

embodying

enacting

letting come

suspension

manipulating

abusing

annihilating

INSTITUTIONALIGNORANCE

blinding

entrenching

holding on

CO-EVOLVINGINFRASTRUCTURES

INSTITUTIONALARROGANCE

ABSENCING:institutional hubris

INSTITUTIONALDISINFORMATION,

anomie

Suspension ofCentralized

Power

Redirection ofDecentralized

Power

Letting Go ofMonoinstitutional

Power


Stuck in OneWorld

(us vs. them)


F I G U R E 1 8 . 2 : T H E U - S P A C E A N D T H E A N T I - S P A C E : O R G A N I Z I N G


1

2

3

4

FUNCTIONAL PROCESSESAND CENTRALIZED

STRUCTURE: hierarchy

CORE PROCESSES:

connect tocustomer value

creation

STAKEHOLDERCONVERSATON

PROCESS: connect to keystakeholders

ECOSYSTEMINNOVATION

PROCESS: connect to emergingsets of key players

DECENTRALIZEDSTRUCTURE:

markethierarchy

STAKEHOLDERDIALOGUES:

contextsharing

DEEP DIVES: total immersion

journeys

NETWORKED STRUCTURE:

dialogue,market, hierarchy

ECOSYSTEMSENSING:

sensing and realizingof emerging

opportunities

ECOSYSTEMS OFINNOVATION: seeing from thewhole, dialogue,

market, hierarchy

CENTRALIZEDSTAGE DECENTRALIZED NETWORKED ECOSYSTEM

F I G U R E 1 8 . 3 : T H E E V O L U T I O N O F I N S T I T U T I O N A L I Z E D F I E L D S T R U C T U R E S


POLITICS

CIVIL SOCIETY

BUSINESS

REGULATIONcommittee hearings

ELEC

TIO

NS

polit

ical d

ebat

ePR

OPA

GA

ND

A

CO

NSU

MPT

ION

discourse-based advocacy

CO

MM

ERCIA

LS

BRIBERY, SOFT MONEY,LOBBYING

F I G U R E 1 9 . 1 : C R O S S - S E C T O R C O M M U N I C A T I O N T Y P E S 1 A N D 2


POLITICS

CIVIL SOCIETY

BUSINESS

REGULATIONcommittee hearings

PUBLICCONVERSATION

COLLECTIVEPRESENCE ANDCO-CREATION

REFE

REN

DA

civic

dial

ogEL

ECTI

ON

Spo

litica

l deb

ate

PRO

PAG

AN

DA

STAK

EHO

LDER D

IALO

G

lead user co-creation

CO

NSU

MPT

ION

discourse-based advocacy

CO

MM

ERCIA

LS

BRIBERY, SOFT MONEY,LOBBYING

F I G U R E 1 9 . 2 : C R O S S - S E C T O R C O M M U N I C A T I O N T Y P E S 1 T H R O U G H 4


17th–18th 18th–19th 19th–20th 21st Century: Centuries Centuries Centuries Global Ecosystem Mercantilist Liberal Market Social Market Economy State-Driven Economy Economy Economy

Challenge Stability Growth Externalities: Externality-driven internal, external ecosystem innovation

Response: Central rules/ Market/ Negotiation/ Ecosystem New plan competition dialogue presence: Seeing coordination and acting frommechanism the whole

Emergence of State/ Capital/ Civil society/NGO Cross-sectornew institutional government business communities ofactors innovation

Sources and Sticks Sticks Sticks Sticksmechanisms Carrots Carrots Carrotsof power Norms/values Norms/values Presence of the whole

T A B L E 1 9 . 1 : F O U R S T A G E S O F T H E W E S T E R N M A R K E T E C O N O M Y , I T S I N S T I T U T I O N S , A N D I T S S O U R C E S O F P O W E R


Stag

eG

over

nmen

tH

ealth

Scho

ols

Com

pani

esN

GO

sB

anks

1.0

Tr

adit

ion

al

Aw

aren

ess:

H

iera

rchy

Dom

inat

ing

stat

eA

utho

rity

and

in

put-

cent

ered

: in

stit

utio

n-dr

iven

Aut

hori

ty a

nd

inpu

t-ce

nter

ed:

teac

her-

driv

en

Cen

tral

ized

: h

iera

rchy

: ow

ner-

driv

en

Pro

gram

-foc

used

: re

acti

ve-d

rive

nTr

adit

ion

al

ban

kin

g:

owne

r-dr

iven

2.0

E

go-S

yste

m

Aw

aren

ess:

M

arke

ts a

nd

Com

peti

tion

Dor

man

t st

ate

Out

com

e-ce

nter

ed:

man

aged c

are–

driv

en

Out

com

e-ce

nter

ed:

test

ing-

driv

en

Dec

entr

aliz

ed:

divi

sion

s:

shar

ehol

der-

and

ta

rget

-dri

ven

Polic

y-fo

cuse

d:

advo

cacy

- and

ca

mpa

ign-

driv

en

Cas

ino

ban

kin

g:

spec

ulat

ion-

driv

en

3.0

St

akeh

olde

r A

war

enes

s:

Net

wor

ks a

nd

Neg

otia

tion

Wel

fare

st

ate

Pat

ient

-cen

tere

d:

need

-dri

ven

path

ogen

esis

Stud

ent-

cent

ered

: le

arni

ng-d

rive

nM

atri

x or

ne

twor

k:

stak

ehol

der-

driv

en

Stra

tegi

c in

itia

tive

–fo

cuse

d:

stak

ehol

der-

driv

en

Soci

ally

re

spon

sibl

e ba

nki

ng:

st

akeh

olde

r-dr

iven

4.0

E

co-S

yste

m

Aw

aren

ess:

A

war

enes

s-B

ased

C

olle

ctiv

e A

ctio

n (A

BC

)

D-4

: dir

ect,

dist

ribu

ted,

de

moc

rati

c,

dial

ogic

Cit

izen

-cen

tere

d:

wel

l-bei

ng-d

rive

n sa

luto

gene

sis

Ent

repr

eneu

rial

-ce

nter

ed:

co-s

ensi

ng- a

nd

co-c

reat

ing-

driv

en

Co-

crea

tive

ec

o-sy

stem

: in

tent

ion-

driv

en

Eco

-sys

tem

- fo

cuse

d:

inte

ntio

n-dr

iven

Tran

sfor

mat

ive

eco-

syst

em

ban

kin

g:

inte

ntio

n-dr

iven

TA

BL

E19

.2:

SE

CT

OR

SO

FT

HE

CU

RR

EN

TIN

ST

IT

UT

IO

NA

LT

RA

NS

FO

RM

AT

IO

N

334


Categories Dow

nloading

Seeing Sensing

Presencing C

rystallizing Prototyping Perform

ing

1. Gesture of

Pro

ject

ing

Sus

pend

ing

R

edir

ectin

g

Let

ting

go

“Le

ttin

g co

me”

e

nact

ing

and

em

body

ing

of paying

h

abitu

al

an

d pa

ying

and

divi

ng o

r

a

nd c

onne

ctin

g

th

e fu

ture

that

impr

ovis

ing

a

nd e

mbe

ddin

gattention

j

udgm

ents

att

entio

n

tuni

ng in

to

stil

lnes

s

w

ants

to

mic

roco

sms

in

larg

er

emer

ge

e

colo

gies

2. Place of

From

the

cent

er

Fro

m th

e

F

rom

bey

ond

Fro

m th

e de

ep

F

rom

bei

ng in

From

bei

ng in

From

bei

ng in

operating

o

f on

e’s

own

p

erip

hery

of

on

e’s

so

urce

of

one’

s

di

alog

ue w

ith

d

ialo

gue

with

dia

logu

e w

ith

o

rgan

izat

iona

l

o

ne’s

o

rgan

izat

iona

l

em

ergi

ng

the

futu

re th

at

th

e em

ergi

ng

c

o-ev

olvi

ng

b

ound

ary

or

gani

zatio

nal

b

ound

ary

fut

ure

w

ants

to

futu

re a

nd

e

colo

gies

b

ound

ary

emer

ge

cu

rren

t con

text

s

3. Seeing the

A p

roje

cted

A s

et o

f

A c

urre

nt

h

ighe

st f

utur

e

A

n em

ergi

ng

A

livi

ng

A c

o-ev

olvi

ngworld as:

m

enta

l im

age

int

erac

ting

colle

ctiv

e

poss

ibili

ty

fiel

d of

the

m

icro

cosm

of

ecos

yste

m

obj

ects

fiel

d/w

hole

fut

ure

the

fut

ure

4. Knowledge

opi

nion

ated

e

xplic

it:

T

acit:

Se

lf-tr

ansc

endi

ng

Sel

f-tra

nsce

ndin

g S

elf-t

rans

cend

ing

Sel

f-tra

nsce

ndin

g

j

udgi

ng

“

know

-wha

t”

“kno

w-h

ow”

kn

owle

dge

kno

wle

dge

know

ledg

e

kn

owle

dge

co

-imag

inin

g

c

o-in

spir

ing

c

o-in

tuiti

ng

the

emer

ging

new

colle

ctiv

e

futu

re

m

icro

cosm

s

actio

n

5. Social space

one

-

Tw

o-

Thr

ee-

Four

-

4-d

imen

sion

al

4-

dim

ensi

onal

4-di

men

stio

nal

dim

ensi

onal

d

imen

sion

al

dim

ensi

onal

d

imen

sion

al

spa

ce: c

onne

ct

sp

ace:

con

nect

spac

e: c

onne

ct

s

pace

less

e

xter

ior

poin

t-

in

teri

ority

:

rev

erse

d tim

e-

t

o So

urce

to

to

Sour

ce a

nd

to

Sou

rce

and

men

tal i

mag

es

to

-poi

nt d

ista

nce

o

bser

ver

mov

es

spa

ce:

env

isio

n th

e

cont

ext f

or

th

e co

-evo

lvin

g

bet

wee

n

insi

de th

e

p

erce

ptio

n fr

om

em

ergi

ng f

utur

e s

ituat

iona

l co-

eco

syst

em

obs

erve

r an

d

obse

rved

;

S

ourc

e

c

reat

ion

o

bser

ved

bou

ndar

y

c

olla

pses

6. Social time

D

isem

bodi

ed

C

hron

os

S

low

ing

dow

n

Pre

senc

e in

P

rese

nce

in

Pre

senc

e in

P

rese

nce

in

b

ored

om

s

acre

d st

illne

ss

em

ergi

ng

s

ituat

ed c

o-

eve

ryda

y

im

agin

atio

n

c

reat

ing

pr

actic

es

TA

BL

e2

0.1

: T

he

So

Ci

AL

GR

AM

MA

Ro

Fe

Me

RG

en

Ce

: T

en

CA

Te

Go

Ri

eS

348


Categories Dow

nloading

Seeing Sensing

Presencing C

rystallizing Prototyping Perform

ing

7. Collective

C

olle

ctiv

e “d

ead”

A

utop

oiet

ic

C

olle

ctiv

e

P

rese

nce

of

C

ryst

alliz

ing

ena

cted

dee

p

e

mbo

died

dee

psocial body

bod

y (li

near

livin

g sy

stem

phe

nom

enol

ogic

al d

eep

emer

genc

e

dee

p em

erge

nce

em

erge

nce

emer

genc

e(com

plexity)

c

ompl

exity

)

(dy

nam

ic

fiel

ds (s

ocia

l

(

emer

ging

(em

ergi

ng

(e

mer

ging

(em

ergi

ngas:

c

ompl

exity

)

com

plex

ity)

c

ompl

exity

)

com

plex

ity)

c

ompl

exity

)

com

plex

ity)

8. Primary

exte

rior

Pri

mar

ily

L

arge

ly in

teri

oriz

edFu

lly in

teri

oriz

ed

Fully

inte

rior

ized

Ful

ly in

teri

oriz

ed F

ully

inte

rior

ized

causal

c

ausa

tion

e

xter

ior

ca

usat

ion

(

Self

-) ca

usat

ion

(

Self

-) ca

usat

ion

(S

elf-

) cau

satio

n (

Self

-) ca

usat

ion

mechanism

(det

erm

inis

m)

cau

satio

n

9. Epistem

e

Pri

mac

y of

Pri

mac

y of

Pri

mac

y of

Pri

mac

y of

Pri

mac

y of

Pri

mac

y of

Pri

mac

y of

subjectivity:

inte

r/objectivity:

intersubjectivity::

trans-

trans-

trans-

trans-

nai

ve

na

ive

real

ism

,

ph

enom

enol

ogy,

intersubjectivity

intersubjectivity:

intersubjectivity:

intersubjectivity:

con

stru

ctiv

ism

rat

iona

lism

,

herm

eneu

tics

dev

elop

men

tal

inte

gral

col

lect

ive

inte

gral

aes

thet

icsi

nteg

ral

Wilb

er: Z

one

3

sy

stem

s th

eory

(

hus

serl

,

s

choo

ls

p

heno

men

olog

y

of c

o-cr

eatio

n

p

ragm

atis

m o

f

Wilb

er: Z

one

4

hei

degg

er,

(

nis

hida

, Wilb

er

of

emer

ging

s

ocia

l scu

lptin

g

h

aber

mas

,

nan

, Tor

bert

,

s

yste

ms

(Boh

m

h

ellin

ger)

Coh

en, S

tein

er)

C

oope

ride

r,

W

ilber

: Zon

e 1,

2

Coh

en, W

ilber

)

10. Self

C

ente

r se

lf:

R

atio

nal s

elf:

R

elat

iona

l sel

f:

A

uthe

ntic

sel

f:

A

uthe

ntic

sel

f:

A

uthe

ntic

sel

f:

A

uthe

ntic

sel

f:

i

-in-m

e

i

-in-it

i-

in-y

ou

i-in

-now

i-in

-now

/you

i-

in-n

ow/-

it

i-in

-now

/-us

Bec

k: 1

st T

ier:

Bec

k: 1

st T

ier:

Bec

k: 1

st a

nd

Bec

k: 2

nd T

ier:

blu

e: o

rder

ora

nge:

2nd

Tie

rs:

turq

uois

e: h

olis

tic

ach

ieve

men

t

g

reen

/yel

low

:

se

nsiti

ve/

inte

grat

ive

Keg

an: i

mpu

lsiv

e- K

egan

: for

mal

-

Keg

an: p

ost-

K

egan

: pos

t-

i

mpe

rial

inst

itutio

nal

fo

rmal

, int

er-

form

al, i

nter

-

T

orbe

rt:

T

orbe

rt:

in

divi

dual

ind

ivid

ual

im

puls

ive-

dip

lom

at-

Tor

bert

:

Tor

bert

: iro

nist

opp

ortu

nist

achi

ever

e

xist

entia

l

W

ilber

: men

tal

W

ilber

: rol

e-se

lf,

Wilb

er: r

atio

nal-

W

ilber

:

W

ilber

:

Wilb

er:

W

ilber

:

s

elf-

conc

ept

r

atio

nal

r

efle

xive

/

i

nteg

rate

d/

in

tegr

ated

/

int

egra

ted/

inte

grat

ed/

exis

sten

tial

p

sych

ic

s

ubtle

cau

sal

non

dual

TA

BL

e2

0.1

: T

he

So

Ci

AL

GR

AM

MA

Ro

Fe

Me

RG

en

Ce

: T

en

CA

Te

Go

Ri

eS

(CONTINUED

)

349


1

2

3

4

MATERIALCAUSE

EFFICIENTCAUSE

FINALCAUSE

FORMALCAUSE

FUNCTIONALDETERMINISM

SYSTEMDYNAMICS

SYSTEMSTHINKING

FIELD 4(THEORY U)

PSYCHOLOGICALSCHOOLS

BEHAVIORALDETERMINISM

AI, DIALOGUE,WORLD CAFE

FUTURESEARCH

TELEOLOGICALDETERMINISM

HEGELIAN-MARXIST SCHOOLS

HELLINGERCONSTELLATION

WORK

AUTOPOIETICSOCIAL SYSTEMS

THEORY

STRUCTURALDETERMINISM

CIRCLE 1:maximum exterior causation of

social systems behavior(“exterior determination”)

CIRCLE 4:maximum interiorization of

social systems behavior(self-determination or “freedom”)

F i G U R e 2 0 . 1 : F o U R C A U S e S , F o U R T y P e S o F C A U S A T i o n


1. CO-INITIATINGListen to others and to whatlife calls you to do

2. CO-SENSINGGo to the places of mostpotential and listen with yourmind and heart wide open

3. CO-PRESENCINGRetreat and reflect, allow theinner knowing to emerge.

4. CO-CREATINGPrototype a microcosm of the newto explore the future by doing

5. CO-EVOLVINGGrow innovation ecosystemsby seeing and acting from theemerging whole

F I g u R E 2 1 . 1 : T H E F I v E M o v E M E n T s o F T H E u P R o C E s s


CO-INITIATING

3. co-initiatea diverse core groupthat inspires acommon intention

2. connect:listen to and dialoguewith the interestingplayers in the field

1. attend:listen to that which life calls you to do

F I g u R E 2 1 . 2 : T H E F I R s T M o v E M E n T : C o - I n I T I A T I n g


CO-SENSING

CO-INITIATING

6. observe, observe, observe:suspend your voice of judgement (VoJ) and connect with your sense of wonder

5. take deep-dive journeysto the places ofmost potential

7. practice deep listening and dialogue:connect to others with your mind,heart, and will wide open

8. create collective sensing organsthat allow the system to see itself

4. Form a highly committed teamand clarify essential questions

3. co-initiate2. connect

1. attend

F I g u R E 2 1 . 3 : T H E s E C o n d M o v E M E n T : C o - s E n s I n g


CO-SENSING

CO-PRESENCING

CO-INITIATING

6. observe, observe, observe

5. take deep-dive journeys

7. practice deep listening and dialogue

8. create collective sensing organs

4. form

who is my self?what is my work?


1. attend

10. letting come:connect and surrender to thefuture that wants to emergethrough you

9. letting go:let go of your old selfand stuff that must die

12. follow your journey:do what you love,love what you do

11. intentional silence:pick a practice that helpsyou to connect with yoursource

13. places of presence:create circles in which youhold one another in thehighest future intention

F I g u R E 2 1 . 4 : T H E T H I R d M o v E M E n T : C o - P R E s E n C I n g


CO-SENSING

CO-PRESENCING

CO-CREATING

CO-INITIATING





4. form


1. attend

10. letting come9. letting go

12. follow your journey

11. intentional silence 13. places of presence

18. iterate, iterate,iterate:create and adapt andalways be in dialoguewith the universe

17. integrate head,heart & hand:seek it with your hands;don’t think about it,feel it.

16. prototypestrategic microcosmsas a landing strip forthe emerging future

14. power of intention:connect to the future thatstays in need of you—crystallize vision, intent

15. form core groups:five people can change the world

F I g u R E 2 1 . 5 : T H E F o u R T H M o v E M E n T : C o - C R E A T I n g


CO-SENSING

CO-PRESENCING

CO-CREATING

CO-EVOLVINGCO-INITIATING





4. form


1. attend

10. letting come9. letting go

12. follow your journey

11. intentional silence 13. places of presence

18. iterate, iterate, iterate

17. integrate head, heart & hand

16. prototype strategic microcosms

14. power of intention

15. form core groups

19. co-evolve innovation ecosystems that connectand renew by seeing from the emerging whole

20. create innovation infrastructures by shaping rhythm and safe placesfor peer coaching (supported)

21. social presencingtheater: evolve collectiveawareness throughlevel 4 media

F I g u R E 2 1 . 6 : T H E F I F T H M o v E M E n T : C o - E v o l v I n g


CO-INITIATING

3. co-initiatea diverse core groupthat inspires acommon intention

2. connect:listen to and dialoguewith the interestingplayers in the field

1. attend:listen to that which life calls you to do

CO-SENSING

6. observe, observe, observe:suspend your voice of judgement (VoJ) and connect with your sense of wonder

5. take deep-dive journeysto the places ofmost potential

7. practice deep listening and dialogue:connect to others with your mind,heart, and will wide open

8. create collective sensing organsthat allow the system to see itself

4. Form a highly committed teamand clarify essential questions

CO-PRESENCING

who is my self?what is my work?

10. letting come:connect and surrender to thefuture that wants to emergethrough you

9. letting go:let go of your old selfand stuff that must die

12. follow your journey:do what you love,love what you do

11. intentional silence:pick a practice that helpsyou to connect with yoursource

13. places of presence:create circles in which youhold one another in thehighest future intention

CO-CREATING

18. iterate, iterate,iterate:create and adapt andalways be in dialoguewith the universe

17. integrate head,heart & hand:seek it with your hands;don’t think about it,feel it.

16. prototypestrategic microcosmsas a landing strip forthe emerging future

14. power of intention:connect to the future thatstays in need of you—crystallize vision, intent

15. form core groups:five people can change the world

CO-EVOLVING

19. co-evolve innovation ecosystems that connectand renew by seeing from the emerging whole

20. create innovation infrastructures by shaping rhythm and safe placesfor peer coaching (supported)

21. social presencingtheater: evolve collectiveawareness throughlevel 4 media

22. intentional grounding:always serve as an instrumentfor the whole

23. relational grounding:connect and dialogue with theglobal social field

24. authentic grounding:connect to your highest self as avehicle for the future to emerge

F I g u R E 2 1 . 7 : T W E n T Y - F o u R P R I n C I P l E s A n d P R A C T I C E s o F T H E u


Glossary

Aesthetics: The term “aesthetics” comes from the Greek aistesis, “sensual

sensing”; activating all our senses (including the one for sensing beauty).

Anomie: Destruction and loss of social norms and values.

Archemedian point: The leverage point that, if focused on, could enable

us to shift the whole system.

Atomie: Fragmentation, destruction, and loss of social structure; a term

coined by the peace researcher Johan Galtung.

Autopoietic: Autopoiesis literally means “auto (self)-creation” (from the

Greek auto, “self-” and poiesis, “creation”). The term was originally introduced

by the Chilean biologists Francisco Varela and Humberto Maturana in 1973.

The notion of autopoiesis is often associated with that of self-organization;

that is, with a system in which the elements create and re-create themselves.

Niklas Luhmann introduced this theory to the social sciences.

Ba: The Japanese word for a “place” (or “field”) that is not only a physical

place but also a social, mental, and intentional place. The Japanese philosopher

TU glossary_9x.qxp_TU glossary.qxd 6/2/16 4:02 PM Page 403

Kitaro Nishida made this term a cornerstone of his work. The Japanese man-

agement scholar Ikujiro Nonaka introduced this term as a central concept in

his theory and practice of knowledge in creating companies. Ba, in his view, is

context-in-motion.

Blank canvas: The place or state where we connect with our sources of cre-

ativity and inspiration and create from nothing.

Blind spot: The inner place (source) from which our attention, intention,

and action originate. This dimension of our reality can be accessed only if we

redirect the beam of our observation back onto the observing self.

Causa efficiens: The efficient cause or the beginning of movement or

agency (one of the four types of causation Aristotle differentiates).

Causa finalis: The final cause or the final goal or purpose that drives what

we create in the now (one of the four types of causation Aristotle differentiates).

Causa formalis: The formal cause or the pattern, form, or shape into

which something comes into being (one of the four types of causation

Aristotle differentiates).

Causa materialis: The material cause or the material, physical, or structur-

al conditions that shape the way reality unfolds (one of the four types of cau-

sation Aristotle differentiates).

Co-creating: The movement of the U that enables us to explore the future

by doing; enacting prototypes of the future by linking the intelligences of the

head, heart, and hands and by iterating through the guidance of rapid-cycle

feedback from all stakeholders in real time.

Co-evolving: The movement of the U that helps us interweave and link

with the larger eco-system; by co-evolving, we begin to see, strategize, and act

from presencing the emerging whole.

Co-initiating: The movement of the U that helps us listen to what life calls

us to do in order to crystallize an initial sense of intention and direction. We

co-initiate by listening attentively to others, to ourselves, and to what

emerges from constellations or circles of people that we help bring together.

Co-presencing: The movement of the U that helps us connect to our deep-

est sources of inspiration and stillness—and to the place from which the

future possibility begins to arise. This movement merges three different types


of presence: of the future, the past, and the authentic self. It shifts the place

from which the self emerges to the highest future possibility—to our self.

Co-Sensing: The movement of the U that helps us connect with and tune

in to the contexts that matter; moving into a state of seeing in which the

boundary between observer and observed begins to collapse and in which the

system begins to see itself.

Community of Practice: A group of people that engages in a learning

process based on a common interest in some subject or problem and collab-

orates over an extended period to share experiences and ideas, and to find

solutions. The term was first used in 1991 by Jean Lave and Etienne Wenger.

Crystallizing: Envisioning the future that seeks to emerge from a deep

connection with source.

Deep dive: Connecting deeply to a context by putting yourself into the

shoes of the other; going on a total immersion journey.

Downloading: reenacting habitual patterns of action, conversation, and

thought.

Double-loop learning: Learning that goes beyond the single loop and

reflects on the governing variables and deep assumptions that guide the nor-

mal action learning process. The term was coined by Chris Argyris and Don

schön.

Dynamic complexity: situations characterized by a delay or distance

between cause and effect in space or time.

Embodying: The capacity to bring the new into an institutionalized level

of reality by embedding it in new practices, processes, and infrastructures

while maintaining a connection to source.

Emerging complexity: A situation characterized by emerging profound or

disruptive change; the ambivalent feeling that something is going to change

but you have no idea what it is and how you should respond; the solutions

are unknown, the problem is still unfolding, and the key stakeholders are not

clearly defined.

Enacting: The capacity to bring the new into reality by improvising and

prototyping while maintaining a connection to the source of your inspira-

tion; linking the intelligence of the head, heart, and hands.


Explicit Knowledge: Knowledge that can be expressed, for instance, in

spreadsheets and e-mails.

Feldgang: A field walk.

Field: The total set of connections that are mutually interdependent.

Field structure of attention: The relationship between observer and

observed, the quality of how we attend. That quality differs depending on the

place or position from which our attention originates relative to the organi-

zational boundary of the observer and the observed (I-in-me, I-in-it, I-in-you,

I-in-now).

Holon: From the Greek holos, “whole,” with the suffix on, which, as in

“proton” or “neutron,” suggests a particle or part. The term was coined by

Arthur Koestler to describe the hybrid nature of subwholes/parts in real-life

systems; holons are simultaneously self-contained wholes of their subordi-

nated parts and dependent parts when seen from the inverse direction.

I-in-it: The second field structure of attention in a social or cognitive sys-

tem: the source of attention originates from the boundary between the

observer and the observed; I see the world from outside, that is, as a set of

exterior objects.

I-in-me: The first field structure of attention in a social or cognitive sys-

tem: the source of attention originates from inside my own boundaries; I see

the world as a confirmation of my own mental models and structures.

I-in-now: The fourth field structure of attention in a social or cognitive sys-

tem: the source of attention is operating from the source of the future that is

seeking to emerge; the boundary between observer and observed is fully

inverted (umgestülpt) or transcended; I see the world from a surrounding

sphere, that is, from a holding place that allows the emerging future to come

into being. The I-in-now is the capacity of the seer to redirect the beam of

attention and intention across all levels and fields; the capacity of a system to

shift the place from which its attention, intention, and action originate.

I-in-you: The third field structure of attention in a social or cognitive sys-

tem: the source of attention is shifting beyond my boundaries into the field,

my perception begins to happen from the whole; the boundary between

observer and observed collapses; I see the world from within, that is, from

the place where the manifest world is coming into being—from the field.


Intersubjectivity: The web of collectively evolving relationships.

Leadership: The capacity of a system to sense and shape its future. The

Indo-European root of the word “leadership,” *leith, means “to go forth,” “to

cross a threshold,” or “to die.” That root meaning, which suggests that the

experience of letting go and then going forth into another world that begins

to take shape only once we overcome the fear of stepping into the unknown,

is at the very heart and essence of leadership.

Learning: There are two types and sources of learning: learning from the

past and learning from the future as it emerges. Learning from the past is

based on the normal learning cycle (act, observe, reflect, plan, act), while

learning from the future as it emerges is based on the process and practice

of presencing (suspending, redirecting, letting go, letting come, crystallizing,

envisioning, enacting, embodying).

Letting come: The capacity to crystallize and envision the future that you

want to create while staying connected to the source of your inspiration.

Letting go: The capacity to let go of your old self and your old identities

and intentions in order to create an open space for your emerging or authen-

tic self to manifest.

Macro: The institutional level.

Meso: The group or face-to-face level.

Micro: The individual level.

Morphic field: A field within and around a morphic unit that organizes its

characteristic structure and pattern of activity. Morphic fields underlie the

form and behavior of holons or morphic units at all levels of complexity. (The

hypothesis of morphic fields has been proposed by the biologist rupert

sheldrake and is not generally accepted by the mainstream scientific com-

munity at this point.)

Morphic resonance: The influence of previous structures of activity on

subsequent similar structures of activity organized by morphic fields.

Through morphic resonance, formative influences pass through space and

time, but they come only from the past.

Mundo: The global system level.

Objectivity: The it-world of quasi-objective facts and things (third-person

view).


Open heart: The capacity to redirect attention and to use one’s heart as an

organ of perception (“seeing with the heart”); to shift the place from which

your perception happens to the other or to the field/whole; to access our

sources of EQ (emotional intelligence).

Open mind: The capacity to suspend judgment and to inquire; to see

something with fresh eyes; to access our sources of IQ (intellectual intelli-

gence).

Open will: The capacity to let go of one’s old identities and intentions and

tune into the future that is seeking to emerge through me or us; to let-go of

our old self and to let-come our emerging authentic self; to access our

sources of sQ (spiritual intelligence).

Organization: Collective action for a common purpose; organizational

structure is the “sum total of the ways in which its labor is divided into dis-

tinct tasks and then its coordination is achieved among these tasks” (H.

Mintzberg).

Management: From the Latin manu agere, “to lead by the hand”; the

process of coordinating to get things done.

Pathogenesis: The mechanism by which certain factors cause disease;

(pathos = disease, genesis = development).

Presencing: To sense, tune in, and act from one’s highest future poten-

tial—the future that depends on us to bring it into being. Presencing blends

the words “presence” and “sensing” and works through “seeing from our

deepest source.”

Prototyping: To create microcosms that allow us to explore the future by

doing. Prototypes function as landing strips for the future. They work

through the principle of “failing early to learn quickly” (IDEo).

Redirecting: The capacity to shift your attention from an object to the

source from which that object is enacted and coming into being moment by

moment.

Salutogenesis: An alternative medicine concept that focuses on factors

that support human health and well-being rather than on factors that cause

disease; (the term salutogenesis comes from the Greek salut = health, and

genesis = development).


self: Current self, ego.

Self: one’s highest future possibility; higher self.

Self-transcending knowledge: Not-yet-embodied knowledge, such as

inspiration in action or intuition in action.

Sensing: The view from within—when seeing and perception begin to

happen from the field. When you enter the state of sensing, you experience

a collapse of boundary between observer and observed.

Single-loop learning: When we reflect on our actions (but not on our deep

assumptions that govern them).

Social complexity: The differences in interests, cultures, mental models,

and history that the various stakeholders of a situation bring into play.

Social field: the structure of the relationship among individuals, groups,

organizations, and systems that gives rise to collective behaviors and out-

comes.

Social grammar: The hidden rules, structures, and inflection points that

enable certain types of evolution and emergence to happen. This term comes

from a conversation the author had with reinhard Kahl.

Structural coupling: In Living systems theory, this denotes the co-adaptation

and co-evolution of an organism within its environment; it allows for two-way

interaction, co-dependence, and co-evolution.

Subjectivity: The I-world of the first-person perspective.

Suspending: The capacity to suspend one’s Voice of Judgment (VoJ) and

to attend to the situation at hand.

Structure of attention: The quality of our attention, which differs depend-

ing on the position from where our attention originates relative to the orga-

nizational boundary of the observer (I-in-me, I-in-it, I-in-you, I-in-now).

Tacit Knowledge: Embodied knowledge.

Theory U: A theoretical framework for the analysis of principles, prac-

tices, and processes that differentiate among four types of emergence and

antiemergence: the four types differ in terms of their source (or their struc-

ture of attention) with respect to where their activity is enacted or per-

formed from. Theory U illuminates the source level of enacted systems (or

social systems).


Trans-subjectivity: The world of self; of living presence (Husserl).

u.lab: The MITx MooC (Massive open online Course) course

“Transforming Business, society, and self,” which had 75,000 participants

in 185 countries in 2015.

u.school: The vision of a global action university for awareness-based sys-

tems change that ingrates sciences, consciousness, and profound social

change.

VOC: Voice of Cynicism.

VOF: Voice of Fear.

VOJ: Voice of Judgment.


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