Vlatacom Annual Catalogue 2010

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Transcript of Vlatacom Annual Catalogue 2010

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TABLE OF CONTENTS

ABOUT US ................................................................................................................... 4ACTIVITIES .................................................................................................................. 8

SYSTEMS

INTEGRATION OF DIFFERING IT SYSTEMS INTO E-GOVERNMENT SOLUTIONS .............. 14PUBLIC KEY INFRASTRUCTURES ................................................................................. 18VIDPS – BIOMETRIC DOCUMENT ISSUING SYSTEM ..................................................... 22AFIS ........................................................................................................................... 26ELECTRONIC BORDER CONTROL ................................................................................. 30PASSENGER PROCESSING SYSTEM FOR BORDER CROSSINGS .................................... 32ENGINEERING IN TELECOMMUNICATIONS ................................................................. 34WIMAX BROADBAND WIRELESS DATA TRANSMISSION SYSTEM .................................. 36TETRA DIGITAL RADIO SYSTEMS .................................................................................. 36SCADA SYSTEMS ......................................................................................................... 40TRAFFIC CONTROL SYSTEM ......................................................................................... 42AUTOMATIC VEHICLE LOCATION SYSTEM (AVL/GPS) .................................................... 46AUTOMATIC NUMBER PLATE RECOGNITION (ANPR) SYSTEM ...................................... 48VEHICLE LOGGING USING CONTACTLESS CHIPS ........................................................ 49VLATACOM SELF SERVICE PASS SOLUTION (VSSPS) ................................................... 50

PRODUCTS

MOBILE TETRA BASE-STATIONS ................................................................................... 54MOBILE BIOMETRIC STATION ..................................................................................... 56BIOMETRIC KIOSK ...................................................................................................... 58PORTABLE BIOMETRIC WORKSTATION ........................................................................ 60PORTABLE BIOMETRIC ENROLLMENT WORKSTATION ................................................. 62VDR-1 AND VDR-C ID DOCUMENT READERS .............................................................. 64VDR–H HANDHELD ..................................................................................................... 66HANDHELD AUTHENICATOR – PORTABLE FINGERPRINT AUTHENTICATOR ................... 67

PATENTS, AWARDS, FAIRS

PATENTS ..................................................................................................................... 70AWARDS ..................................................................................................................... 72FAIRS AND CONFERENCES .......................................................................................... 75

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Vlatacom d.o.o. is a private company, founded in Belgrade in 1997.

The same year Vlatacom became distributor for the Motorola company,

CGISS Sector (Commercial, Government and Industrial Solutions Sector), for

the territory of Serbia and Montenegro.

As of 2002 the company has been extending its business to the field of IT

and communication technologies integration, as well as software and elec-

tronic device development. Vlatacom’s team of top professionals has devel-

oped the following high-technology hardware and software products for lo-

cal and foreign clients:

a) System for issuing biometric ID and travel documents,

b) Border crossing passenger control and registration system,

c) Identity verification system,

d) System for traffic control in urban environments,

e) Automatic Vehicle Location system (AVL),

f) Solution for integration of e-Government systems, and many others.

About us

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All projects completed by Vlatacom are turnkey, and always include training

for clients in the use and maintenance of the system once online. Vlatacom’s

policy is to prepare clients for independent management and maintenance

of our systems.

Vlatacom’s success is the result of continuous investment into research and

development, as well as our policy of ongoing advanced staff training

through the study of professional literature and attendance of seminars,

conferences, special courses and post-graduate studies.

Vlatacom’s business, development and production processes are in line with

the ISO-9001 quality standard. We were certified according to the ISO-9001:

2000 standard in 2006, and in 2009 were recertified for conformance with

the ISO-9001: 2008 standard.

Our solutions are used in Serbia by the Ministry of the Interior, the Serbian

Army, as well as by public companies Serbian Post and Belgrade Water

Supply.

Our automatic travel document processing and passenger registration solu-

tions are used on international crossings in Serbia, Nigeria and Moldavia.

Various ministries and agencies in Angola, Botswana, Nigeria, Iraq and Slo-

vakia have also implemented our solutions. In Norway, the system we de-

signed for automatic acquisition of text and biometric data (acquired during

application for personal ID or travel documents) is used as part of the solu-

tion delivered to them by Motorola.

We are constantly working on the promotion of our products through at-

tendance at exhibitions and conferences, as well as through the activities of

our branch offices and distributors.

We plan to increase our share of foreign markets in the future.

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The numerous projects in which Vlatacom has participated, our constant

training of employees and our knowledge and experience in working with a

variety of systems, mean Vlatacom has the know-how to integrate complex

ICT systems.

Vlatacom excels in carrying out complex projects in the following areas:

Public Key Infrastructure (PKI) for encrypted IT and communication net-

works: systems for secured communication control of information access

rights and long-distance verification of document content and issuer.

E-Government Systems: Vlatacom has valuable knowledge and experi-

ence in the integration of the different information systems used by govern-

ment institutions. They are integrated in order to create a safe and efficient

platform for e-Government services to function.

Biometric Document Production Systems: integration and adaptation of

systems for issuing and verifying biometric documents. Vlatacom integrates

biometric technologies from the world’s leading companies in this field us-

ing our own software and hardware and develops turnkey solutions for iden-

tification, authentication and access control.

Data Terminals and Document Readers: Vlatacom specialises in the devel-

opment of handheld (portable), desktop and stationary devices for the read-

ing of machine-readable text, encrypted and biometric data, acquisition of

document holder biometric data and its automatic comparison with data

received from the document.

Activites

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Traffic Surveillance and Control: integrated systems for video surveillance

and centralised traffic management through control of traffic signalling de-

vices and variable message signs, which enable more rapid flow of vehicles

through urban environments.

Number Plate Recognition: these systems enable automatic registration of

traffic violations such as speeding, registration expiry, driving through red

lights etc.

Biometric Identification Systems: design, installation, maintenance and

expansion of civilian and police systems for the identification of persons

based on a photograph of the face, or on iris and hand and finger prints.

WiMax Broadband Wireless Communication Systems: design, installation,

maintenance and expansion of secured systems according to standards IEC

802.3 and 802.11e (WiMax), with data throughput up to 1000 Mb/s.

Special-Purpose Digital Radio Systems (TETRA and APCO-25): installa-

tion, maintenance and expansion of digital trunked systems and microwave

radio links for quick transmission of digital data, digitised images and speech.

These private mobile radio networks are developed for police and other

government bodies.

SCADA (SCADA – Supervisory Control and Data Acquisition): remote

control of complex industrial processes for large public companies (the

power, water supply, oil and telecommunications industries) and smaller

public enterprises at the state, regional, municipal or town level, using the

latest software and databases.

GIS and AVL: development of quick and reliable geographic information

systems and creation of large-scale databases enabling various location-

based services, such as Automated Vehicle Location and fleet manage-

ment.

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Systems

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New technologies present new opportunities for interaction with state agencies at the local and republic level on the part of individuals and companies. A range of different services enabling at least partially automated remote transactions between the public and state agencies is called e-Government or electronic administration.

The telecommunication networks used for conducting such transactions must by their na-ture be digital and public, so that electronic government services can be made available to the entire population of the country. In practice, Internet technology is the most commonly used, as well as fixed and mobile telephony. Using the Internet, citizens have access to a government site, an e-Government portal, where they can find all the information they need, and can also open and fill in forms as necessary.

In a broader sense, e-Government includes all electronic transactions conducted by local or national government. Accordingly, this service also involves all transactions between minis-tries, government agencies and local services.

Transmitted information must be protected from third parties, and the identity and authori-sation of transaction participants must be determined. This is made possible using crypto-graphic protection of message contents, for example filled-in forms, as well as by use of a digital signature which is verified for validity. Digital signatures are an improved and secure replacement for signatures on paper, which ensure the identity and intent of a remote sig-natory, as well as the authenticity of the signed content.

This is achieved by allocating digital certificates along with pairs of cryptographic keys to individuals and employees in state institutions simultaneously with the issue of ID cards to citizens and official ID cards to government employees.

ID cards and employee cards contain a chip bearing a private key. A digital signature repre-sents a result of the mathematical operation performed between the private key and part of the document being signed. The recipient of the digitally signed document can verify the signature and open the content using the sender’s public key, which is produced in a pair together with the private key. The public key of the sender is needed in order to decipher his or her messages and verify his or her identity, but it cannot be misused to falsify a signa-ture, since the private key is hidden in the chip.

INTEGRATION OF DIFFERENT IT SYSTEMS INTO E-GOVERNMENT SOLUTIONS

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Vlatacom provides a solution whereby different government information centres can be con-nected via one unique portal, a “one stop shop” which citizens, companies and government employees can access using personal and official ID cards equipped with a chip.

Vlatacom’s centralised service solution includes:

• User identification management using digital certificates

• Verification of digital signature (authentication and authorisation)

• Encryption of data transmission

• Automatic workflows for forwarding requests to different services

• Electronic forms

• Interconnection of different databases

Citizens can access the e-Government portal to order copies of birth, marriage and citizen-ship certificates, view their tax and medical records, carry out vehicle registration and find information on and register for various services.

Government employees can use the portal to access applications that they use at their place of work. For example, customs officers can access applications for collection of customs du-ties, office workers can use it to process ID card applications, to collect citizens’ personal details etc.

Secure communication and authentication is enabled by the Public Key Infrastructure – PKI.

All citizens and employees must use their ID cards to authenticate their access to the portal. The user identification management system enables access to specific data and applica-tions for those persons who have permission to do so. All communication within the system is encrypted.

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PUBLIC KEY INFRASTRUCTURES

Public key infrastructures support the use of applications that encrypt data and those that

use digital signatures. Public key infrastructures are based on the principles of public key

cryptography.

Encryption of information in such a system is performed by using two mathematically relat-

ed keys, one of which is kept private, the other made public. The private key cannot be de-

termined from the public key. For example, an individual who wants to send a message uses

the public key of the recipient to encrypt the message. The recipient uses his or her private

key to decrypt the message. The sender therefore knows that only the intended recipient

can read the message. Public key cryptography can also be used to create digital signa-

tures.

A digital signature is created by the use of a mathematical function which produces a value

which is dependent on the content of a message. This is then attached to the message and

encrypted using the sender’s private key. The recipient of the message can decrypt the dig-

ital signature using the sender’s public key. The recipient then subjects the message to the

same mathematical function to produce a second summary of the message.

If the digital signature can be decrypted and the two summaries are identical, then the re-

cipient is assured of both the sender’s identity and the integrity of the message, i.e. that the

message was not altered from the moment it was digitally signed.

Since the digital signature of a message depends on the private key used to produce it, the

system of public key cryptography reduces the ability of the sender to deny that a message

was sent by him.

A Certification Authority is a third party trusted to associate a public and private key pair

with a particular individual or entity.

It identifies the individual or entity which is to receive a key pair, issues keys, revokes keys

when a private key may have been lost, stolen or otherwise made public, and provides no-

tice regarding key pairs which have been revoked. It is possible for an individual to generate

his or her own keys instead of a Certification Authority.

A public/private key pair is a set of two numbers. The electronic document or record which

links the key pair to an individual or entity is a digital certificate issued by a Certification

Authority.

The digital certificate, which has been digitally signed by the Certification Authority, con-

tains the public key and serves as evidence that the individual identified in the certificate

holds the corresponding private key.

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Two or more Certification Authorities can be linked together by cross-certification. This sys-

tem of trust, formed of several Certification Authorities and their users, form a public key

infrastructure.

A public key infrastructure provides security services for electronic communications and the

electronic exchange of information between parties, including those who do not have a

previously established relationship.

From the user point of view, encryption of data or adding a digital signature is a simple

process, usually carried out automatically by using the appropriate software.

The public key infrastructure comprises comprehensive security technologies and policies,

using cryptography and relevant standards to provide fundamental improvements in com-

puting infrastructure. PKI features:

• User authentication stronger than traditional “passwords on servers” mechanisms,

• Digital signing of email and other documents, providing verification of the originator’s

identity and faster, more efficient, paper-free business processes, and

• Encryption to protect critical emails and other data in a user-focused manner.

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VIDPS – BIOMETRIC DOCUMENT ISSUING SYSTEM

VIDPS (Vlatacom Integrated Document Production System) is a modular, distributed sys-tem for the production of electronic biometric identification documents. It includes acqui-sition of demographic and biometric data from individuals, its verification by authorised personnel, physical production of documents, quality control and final issuing of the doc-ument to its owner.

The system is secured with the latest in data protection and access control technology.

PURPOSE AND USE OF VIDPS SYSTEM VIDPS is a system for the production of electronic biometric documents, which manages, con-trols, supervises and secures the entire process of acquisition of demographic and biometric data, provides adaptable working processes for the verification, authentification and validation of data, carries out quality control and issues finished documents to their owners.

The system also provides access control whereby the system administrator defines different user groups with clearly defined access rights. The user can carry out different functions within the system depending on the rights allocated him or her.

Every action, time, date and authorised person is recorded and stored within the system in order to enable inspection of the entire document history and accompanying processes at any time.

Protection of the system is based on PKI and SSL standards. Each user, server or workstation within the system must have a valid certificate issued by the Certification Authority which con-firms the identity of a person or computer.

The system can be used for simultaneous production of different types of documents.

ARCHITECTURE AND FUNCTIONALITY OF VIDPS SYSTEM

The system consists of the following modules:1. Data acquisition station2. System backend3. Personalisation server4. Other system elements

The data acquisition station serves to collect demographic and biometric data. It consists of: • Terminal for data acquisition:• TVlatacom kiosk• TOperator’s computer• Local server

The kiosk comprises hardware components for the acquisition of biometric data:

• Camera, for taking facial image

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• Finger scanner, for collection of fingerprints• Signature scanner, for collecting signatures

The kiosk is controlled remotely from the operator’s workstation.

The acquired data is sent to the central server through the local server. The local server re-ceives and stores the data from all terminals within one station.

It is very simple to add new local servers and stations for data acquisition to the existing system.

The system backend stores and processes data collected from all stations. This is where the data is verified through adaptive working circuits that could contain verifications of various stop lists.

It consists of three parts:

• A central server which stores the acquired data in the database, enables searching ac-cording to various criteria and provides services necessary for the functioning of other parts of the system

• A workflow server which enables easy configuration of different procedures used during various document approval and production workflows.

• A database which stores acquired biometric and demographic, as well as all other data necessary for the functioning of the system

The personalisation server has the following three functions:

- Preparation for document production during which data is organised into the form necessary for the production of the particular type of document (the system can be used for simultaneous production of several different document types)

- Personalisation of data and physical document production

- Control of quality and validity of finished documents.

Other parts of the system:

• Document issue station, where the document is issued to the owner after his or her iden-tity is confirmed by fingerprint;

• System user management system, which controls the access rights of every system user,

• Application storage, controlling flow of resources in the system such as electronic cards, chips, holograms, etc.

External Systems:

Certification Authority (CA), central to the PKI system. The Certification Authority is a trust-worthy body that issues certificates, handles their life-cycle and cancels certificates if neces-sary. Any person or computer that is to use or comprise an integral part of the system is re-quired to possess a valid certificate issued by the CA which confirms their identity.

OCSP Responder (Online Certificate Status Protocol Responder), used for communication between external systems and the CA in order to achieve a higher level of security and re-lieve the load on and isolate the certification body.

The system can be used for parallel production of all biometric documents such as pass-ports, identity cards, driving licenses, etc. It can be easily and quickly adapted to different sets of data necessary for different document types.

Enrollment site

Central Backend Site

DPM

PMP

QA

Issuing Station

CA Entities & OCSP Responder

ID Perso

nalization Server

database

database

database database

database database

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AFIS

AFIS (Automated Fingerprint Identification System) – the system for automatic recognition of fingerprints is designed to provide the core of the e-Government system. This system primarily enables:

• Reliable identification – matching of biometric data with criminal records already in the central database.

• Assistance to police and other government agencies in solving crimes using collected biometric evidence – fingerprints, palmprints, etc.

• Verification of person’s identity without an ID document.

• Production of new ID documents.

• Verification of passports or visas (documents issued in line with ICAO standards).

Vlatacom’s AFIS system presents a complete solution for collection, processing and storage of fingerprints, palmprints and other biometric data. It is used for the creation of new bio-metric databases, as well as to update existing ones. New database records are added in line with NIST standards.

Vlatacom’s AFIS delivers a comprehensive solution for enrollment, identification, and verifi-cation in law enforcement and in identity management applications.

Vlatacom’s AFIS system supports the following operations by default:

• Live data acquisition, i.e., the collection and processing of a variety of biometric data of a person. These biometric data include fingerprints, palmprints, photographic images and descriptive data.

The system can be designed to process single or multiple record types - civilian, forensic (criminal), or both.

Civilian data usually comprises prints of both index fingers (rolled and flat prints), facial im-age as well as of descriptive data about the person.

The criminal or forensic record contains prints of all ten fingers, up to ten facial images and up to seven images of personal traits – tattoos, scars, etc.

Latent presents special type of forensic record, and comprises of images of prints taken from the scene of crime.

• Live checking of ID documents.

• Identification of persons without an appropriate identification document

• Prevention of multiple identities by comparison with the entire central database

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• Identification of criminals on the basis of latents found during criminal processing.

• Exchange of data to support interoperability among ANSI/INCITS and other ISO com-pliant systems

AFIS SYSTEM COMPONENTS:

• Vlatacom Enrollment workstation – for live acquisitin of biometric data from citizens

• Mobile enrollment units and Vlatacom mobile biometric stations or Vlatacom biometric suitcases - for acquisition of biometric data from citizens in rural areas.

• Vlatacom verification kiosk or Vlatacom mobile devices - for biometric verification of identity

• Scanning station – for acquisitin of biometric data from scanned papers in 500 or 1000 ppi resolution.

• Live station – for live acquisition of biometric data from criminals

• Latent station – for processing of latents

• System backend

APPLICATIONS:

• Criminal booking

• Forensic identification

• Biometric travel document programs

• Border Control systems

• National e-document systems

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ELECTRONIC BORDER CONTROL

The electronic border control system is used for the monitoring and management of state borders. The system allows early detection of potential illegal crossings, their analysis, alarming of the appropriate services, and reaction to the potential threat. The system is designed to work under all weather conditions and in all types of terrain, 24 hours a day, 365 days a year.

The efficiency and reliability of border control has been significantly enhanced over the former approach. With the introduction of this system the number of staff needed for border control is significantly reduced, as is the possibility of human error and abuse.

Besides border control this system can also be used for the securing of special facili-ties such as prisons, military facilities, power plants, oil terminals, airports, stadiums, factories etc.

The system consists of a national control centre, several regional and local centres, mobile and foot patrols, fixed and mobile surveillance units, unmanned aerial vehicles and aero-stats. It is designed so that local reconnaissance stations constantly scan the territory. When the radar detects a suspicious subject, the camera, which has a zoom capability of up to 40 times, turns in that direction.

Sensors detect moving targets:

1. Men crawling, running, walking, swimming, diving;

2. Vehicles of all sizes and types;

3. Flying and hovering helicopters;

4. Light planes and aerial vehicles;

5. Boats and ships.

The system is based on the principle of DAAR (Detection, Analysis, Alarm and Reaction):

- Detection involves multi-dimensional scanning of land, air and water. Everything is done automatically, unmanned.

- Analysis involves the use of various sensors to verify the alarm and initiate a deci-sion. Different sources of information a correlated in order to take the optimal deci-sion.

- Alarm means generating an alarm on the basis of a variety of data which enables appropriate and prompt intervention.

- Reaction to the alarm is faster due to better coordination and response control.

Such a system of border control prevents:

TERRORISM ILLEGAL IMMIGRATION DRUG SMUGGLING HUMAN TRAFFICKING ARMS TRAFFICKING GOODS TRAFFICKING

SYSTEM ARCHITECTURE

National control center

Regional centers Local centers

Infantry and mobile patrols

Fixed and mobile surveillance units

COMINT UAV, aerostat

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PASSENGER PROCESSING SYSTEM FOR BORDER CROSSINGS

This solution provides for installation and operation of equipment for monitoring and recognition of number plates, as well as connection of all border crossings into one uni-fied information network. This network can feed into an appropriate database containing:

- Time of entry of passengers and vehicles into and exit from the country,

- Matching passport data with vehicle number plate,

- Information on average transit speed of passengers through the country, that is the average duration of their stay within the borders of the transit country,

- Data on the vehicle itself (matching the number plate taken from the software of the ANPR camera with registration card data from the database of the Ministry of the Interior),

- Information on the flow of vehicles across the border.

Each control unit can be integrated with other police systems and databases and the sys-tem, based on automatically identified number plates, can recognise the following:

Stolen vehicles, vehicles with expired registration, other vehicle technical data, vehicles re-sponsible for traffic violations with the possibility of issuing fines at the control point or border crossing, information about passengers or a driver from the civilian or criminal data-base of the Ministry of the Interior.

The connection of all border crossings into one network ensures up-to-date information on passengers and vehicles at any time, which does much to facilitate prompt and effi-cient police action in the event of criminal activity.

Such a database can also be used by other security services, ministries, government agen-cies, etc. This solution provides better border controls, a higher level of national security and a reduction in crime.

Vlatacom’s system has been designed to be stable and adaptable, making it easy to add functions in line with changes in a country’s laws and regulations and the needs of traffic control at border crossings.

Beside a command and control centre the system also includes border control points, and can easily be upgraded by the integration of additional equipment with existing solutions.

Vlatacom’s improved system for recording of passengers and vehicles at border cross-ings is a number plate recognition system, which consists of a high-resolution camera for recording vehicles, a computer running image processing software, an electronic document reader and a camera for video surveillance. The high-resolution camera cap-

tures the number plates, and the computer immediately recognises letters and numbers and sends them to the command and control centre, together with the exact time of vehicle passage. The border police officer verifies the identity of pas-sengers and their permission to enter the country using Vlatacom’s electronic docu-ment reader, while the video surveillance camera photographs the vehicle. This in-formation is sent to the command and control centre and is stored together with other information on the vehicle.

Upon the next border crossing this procedure is repeated, with additional verification and matching of acquired data with that stored during the previous crossing. The command and control centre is connected to a database containing information on stolen vehicles, as well as to the civilian database, databases on missing persons, personae non gratae, etc. This makes it easier to discover attempts to illegally import and export vehicles and also to find and locate stolen, unregistered or in some other way suspicious vehicles.

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ENGINEERING IN TELECOMMUNICATIONS

We provide new technological solutions, design, installation and system maintenance for:

• Radio mobile networks

• Wireless access networks

• Transmission systems

• Computer networks

• Control and surveillance systems

We have many years of experience in the design and installation of:

- Digital mobile systems (TETRA)

- Conventional radio-relay connected mobile systems

- SCADA control and surveillance systems

- Automated vehicle location (AVL) systems

- Computer networks

- Broadband wireless access networks

Vlatacom designs, installs and maintains systems based on its own technologies, as well as systems from its partners, Motorola, Harris Stratex and NICE.

We have established very successful cooperation with Motorola in the development of new products and systems, and also in their distribution, installation and maintenance. As well as in Serbia, Vlatacom installs and maintains Motorola’s telecommunication systems in Iraq, and together with Motorola we have worked in Norway, Botswana and Angola.

Our engineering team comprises a dozen experienced engineers, licenced for the design and instal-lation of telecommunication systems, as well as a team of technicians with considerable experience in the installation of various systems.

Vlatacom possesses so called “big“ license for building of telecommunication networks and systems of international and national importance (1150E3).

Vlatacom offers maintenance services for first and second level telecommunication and IT systems. The Vlatacom team is comprised of trained and certified engineers and technicians, who provide preventive and intervention maintenance services for complete systems. Service is offered 24x7 with a reaction time tailored to the individual needs of our clients.

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WIMAX BROADBAND WIRELESS DATA TRANSMISSION SYSTEM

Vlatacom designs, installs and maintains wireless link systems for fast data transfer. Link throughput can range from 17Mb/s to 300Mb/s.

The most frequently used microwave links are those from Motorola or Ceragon, which be-sides their exceptional reliability and small delay time offer a high level of security, since many methods of data encryption can be used.

Links can connect distances of up to 200km in one hop and work even when there is no line-of-sight between end points.

Remote diagnostics of all devices in the system enable constant monitoring of the function-ing of the entire network.

TETRA DIGITAL RADIO SYSTEMS

APPLICATION OF THE TETRA NETWORK

TETRA has been designed for use by European organisations and public services for unified communication. Major plane, ship or railway accidents involving rescue teams from various countries have shown that an interconnecting radio system technology is needed.

The European Telecommunication Standardization Institute – the ETSI – has supported the standardisation of such a technology, so that user and base-stations from different manufac-turers can be used within the system.

Different user groups can be created within the TETRA system such that each isolated group can act as an independent network capitalising on all the advantages of the system as a whole, such as data-transfer or connection to the fixed-line telephone network.

Such independent user groups have the following features:

- Autonomy

- Flexibility in priority allocation

- Flexibility in choosing participants in radio communication

- Privacy

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TETRA FUNCTIONS AND APPLICATIONS

- Group calls

- Individual calls

- Emergency calls

- Packet data transfer

- Interconnection with PBX and public fixed-line and cellular telephony

- Text messaging facitlity

- Encrypted speech and data transfer

- Communication outside the covered zone – Direct Mode operation

- Definition of communication priority levels

- Efficient use of frequency resources

ADVANTAGES OF TETRA NETWORK

Unlike analogue radio networks, TETRA is based on a digital technology which enables data transfer (for example, computer databases or positions from GPS location units) in conjunction with the transfer of voice traffic, and provides a system participant capacity which is 3-4 times greater than in previous systems. The increase in capacity is achieved by dividing one frequency between 3 or 4 system users, without a reduction in the quality of voice transfer.

One of the main advantages of digital technology over analogue is the significantly high-er resistance to noise and interference.

• A TETRA network is characterised by a very short connection establishment time of around 0.3 seconds, which is around twenty times faster than the connection time in GSM networks. This trait is especially important in cases when the TETRA network is be-ing used for surveillance and management of automatic remote systems.

• TETRA satisfies certain needs of organisations, companies and institutions which GSM networks cannot (such as group calls, presence of a dispatcher and closed communica-tions).

• TETRA calls are much cheaper than those in GSM systems because in TETRA conversa-tions there is less occupation of the line as compared to GSM.

• The building of TETRA networks is cheaper than building GSM networks since TETRA base-stations have a greater coverage zone than GSM base-stations.

• Unlike GSM, TETRA offers the possibility of working outside the coverage zone, which can be vitally important when the need arises for visits to zones not covered by the sig-nal or when the network infrastructure malfunctions.

• If TETRA is used for data transfer between the user and the system (for example, for automatic vehicle positioning) the price of transfer is significantly lower, while reliability and delivery time is more favourable than in the case of GSM networks.

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SCADA SYSTEMS

SCADA (Supervisory Control and Data Acquisition) systems are used for remote surveil-lance and management processes in:

• electrical energy production and distribution plants;

• the oil industry;

• telecommunication systems;

• water production and distribution systems and many other applications.

These systems are comprised of a control centre and remote terminal units (RTU) which are directly connected to sensors and actuators in the facilities.

The control centre collects and processes data, analyses it and manages the process through commands sent to the remote units.

Within the centre, an important component is the software for visual presentation of the system state (the GUI – Graphical User Interface), most commonly the WizCon and Wonder-Ware SCADA applications.

The RTU units have:

• A local processor unit which controls the local process,

• A communication component (Ethernet, RS-232, RS-485, Radio or GSM/CSD/GPRS/EDGE),

• A module for connection of incoming signals, which can be analogue or digital,

• A module for sending command signals (analogue or digital).

The system registers events with a resolution of 1ms and is able to react both to normal and unexpected events in the system in just a few milliseconds.

Server 1 Server 2 SCADA Workstations

Ethernet

MCP-T MCP-T

Rs485 Display wall

FEPFEPMoscadFEP

Self-HealingMulti DropFO Ring

To RawWater

Port 1 Port 1

Port 2

Radio

FOModem

FOModem

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TRAFFIC CONTROL SYSTEMManagement of traffic lights and traffic signs

System Elements

1. Traffic infrastructure

2. Video surveillance system

3. Centre for remote control and traffic management

4. Communication network

1. Traffic infrastructure

Traffic infrastructure refers to road markings and upright traffic signs and signals, as well as subsystems for traffic surveillance, remote control and notification. The traffic infrastructure consists of:

• Traffic light systems

• Radar vehicle speed monitoring

• Variable traffic signs

• Uninterruptable power supply systems (on-site at intersections)

2. Video surveillance system

A system of functional traffic video surveillance, implemented via IP cameras of the latest generation, of which there can be many hundreds, connected into one centre.

3. Center for remote surveillance and management

Components of the centre for surveillance and management are:

• Equipment and software for traffic surveillance (central servers, operator’s workstations, video walls, etc.)

• Databases

• Communication equipment and database

• Equipment and software for control of information displays

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• Equipment and software for video surveillance (vehicle detection, alarm activation, move-ment detection, congestion recognition, counting vehicles, etc.)

• Equipment providing constant power supply (UPS systems)

4. Communication network

The communication systems used are based on broadband wireless technologies and are implemented in point-to-point or point-to-multipoint radio networks configurations.

The remote control system also includes VMS information displays of varying dimensions, which serve for global traffic management and provide information on:

• Recommended directions

• Traffic jams

• Roadworks in progress

• Vicinity of parking zones

• Maximum allowed speed

The Vlatacom system for remote control and management enables:

General traffic control and management – traffic redirection, elimination of congestion, dynamic notification.

• Law enforcement – reduction of the number of accidents, encouragement of safe driving, adoption of better laws.

• General increase in safety – identification of suspicious vehicles, collection of data and evidence, surveillance of important facilities and their surroundings.

• Increase in police efficiency – enables redistribution and more efficient use of police re-sources

• Long-term budget savings

• Coordination of city public services – public transport and others.

• Creation of a multipurpose monitoring and safety centre.

• Interconnection of traffic signals – creation of connected corridors, “green wave” synchro-nisation, higher system throughput, traffic flow control.

• Creation of a high-capacity modern communication system

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AUTOMATIC VEHICLE LOCATION SYSTEM (AVL/GPS)

The Automatic Vehicle Location System (AVL) enables tracking of the current position of a vehicle, the state of the vehicle and its movement history. Each vehicle is equipped with a GPS receiver. This receiver has a GSM modem used for communication with the control centre and a microprocessor for processing and storage of data.

The primary communication method is via the GSM network, using GPRS and SMS. With ad-ditional equipment it is possible to leverage the user’s existing communication infrastructure (such as radio network, TETRA network, etc.).

The system includes a fully-equipped control centre.

SYSTEM FUNCTIONS:

Positioning – the centre can send an inquiry to each vehicle and establish the current and last valid position. This position is displayed on a map. Depending on their needs the user can order any number of geographic maps of various regions and to different scales. Information on speed and direction can also be received.

Tracking – a route which the vehicle must take in a certain time period can be defined. That information can be stored in the GPS device inside the vehicle, so that if the vehicle leaves the planned route the system can detect this. In this event the operator or the GPS device can carry out a number of pre-defined activities, including immobilisation of the vehicle.

State – information on the status of internal sensors in the vehicle is available through a set of digital connections to the GPS device. For example, the operator can establish whether the engine is running or whether the panic button is on.

Sending commands to the vehicle – an operator with appropriate authority can execute any activity on the vehicle by using the digital outputs on the GPS device. Actions that can be carried out, depending on the devices connected to the digital outputs are, for example, immobilisation of the vehicle’s engine, locking the doors, activating the horn, etc., all with a single command.

Alarming and notification – the GPS device in the vehicle can be programmed to send an alarm or notification to the centre whenever certain conditions are met. The system can deter-mine the region, time interval, maximum speed or a combination of all these.

Generating local log in vehicle – just as the GPS device can be programmed to send alarms and notifications, it can also be programmed to register time, position and status in the local memory of the in-vehicle device. These records can be downloaded by the control centre at the request of the operator or automatically, as pre-defined, for later review. This possibility is provided for devices which do not provide GPRS connectivity.

Reports – based on the contents of the system database, various reports are available on the status and use of the vehicle, operator activities, alarms and notifications. There is also the option to install autonomous functions to be executed at critical moments regardless of communication with the control centre or readiness of the operator at the communication centre.

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AUTOMATIC NUMBER PLATE RECOGNITION (ANPR) SYSTEM

This modern system is used for the recording of vehicles passing by a particular location where the control set is installed. The international abbreviation ANPR refers to Automated Number Plate Recognition.

The camera at the control point captures a high resolution picture, from which it is possible to separate letters and numbers, and sends them to the command-control centre. In this way it is possible to instantly detect and locate stolen, unregistered or in some other way suspicious vehicles (vehicles on a blacklist).

This system can also be used for control of access by vehicles to zones with limited ac-cess rights (city areas closed to traffic such as congestion zones, yellow lanes in urban areas, private and public parking lots, etc.).

The control points are equipped with a number plate recognition system, which consists of a high-resolution camera and a computer running image-processing software.

The system operates according to the following concept:

High resolution cameras capture the number plates of vehicles at the control points.

The data on number plates and the captured vehicle image is recorded in the local data-base and compared with information from the central vehicle database. The connection between the control point and the unified control centre is achieved via a wireless network (a TETRA network) or existing optical network, depending on the needs of the client and architecture of the existing system.

In the event that the information about the colour or type of the vehicle does not match the information from the database, or the vehicle does not have valid number plates, the near-est police patrol is notified at once.

The system can also be used for the detection of traffic violations – passing through red lights, speeding, movement in a prohibited direction, etc.

An additional optional feature of this system is pattern recognition – recognition of a vehi-cle of interest or group of such vehicles at any location in the system. When a suspicious vehicle is recognised and flagged in the centre the entire system is notified and it is pos-sible to recognise and detect the passage of that vehicle anywhere in the system.

The control points can be fixed (with one or more ANPR and surveillance cameras per point) or mobile (installed in a patrol vehicle) with one or more cameras on the roof of the vehicle. The mobile ANPR system is an efficient solution for quick detection of a large number of vehicles, whether moving or parked.

VEHICLE LOGGING USING CONTACTLESS CHIPS

The system for recording the passage of vehicles via radio chips is based on sensors

which detect and read a contactless chip built into the vehicle. The contactless radio chip

is placed on the windshield or in another suitable location within the vehicle and contains

basic vehicle information. It is possible to read the chip even at speeds in excess of

120km/h.

The system consists of checkpoints (fixed and mobile) that include several sensors and a

computer for gathering of data. The computer acquires data from the sensor through the

communication network (TETRA) and sends a request to the centre which immediately

sends back information on whether the vehicle has been stolen, is being searched for,

etc., and if necessary the nearest police station is notified.

This system provides additional control of vehicle passage and access to zones with limited

access rights, especially in combination with the number plate recognition system.

database

Mobile control center

Mobile control center

Mobile control center

Control serverRegistreted vehicle database

Fixed control point

Fixed control point

Fixed control point

TETRA

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VLATACOM SELF SERVICE PASS SOLUTION (VSSPS)Vlatacom Self Service Pass Solution (VSSPS) presents solution for fast, secure and efficient

service for passengers, users and visitors at the airports and stadiums.

VSSPS includes systems which perform:

• Controlled selling of tickets– buying tickets is done in two steps:

- Reservation of the tickets – tickets are paid and voucher with the code is issued

- Ticket issuing – where every ticket contains data of the visitor;

• Entrance record – using e-gate; contains ticket recording, verification of the fingerprint

of the visitor, taking facial image of the visitor, security control (metal detector),

possibility of storing data of the visitors in the database.

VSSPS is performed through the following four systems:

1. Vlatacom Club ID Pass (VCIDP)

2. Vlatacom Ticket Selling System (VTSS)

3. Vlatacom Ticket Issuing System (VTIS)

4. Vlatacom Entry Control System (VECS).

VSSPS is a solution suitable for the airports – by using VTSS, VTIS and VECS systems,

buying plane tickets, issuing boarding tickets and baggage tags, as well as efficient

procedure of passport and security control through e-gate is made possible. In this way,

safer passenger control during arrivals and departures is enabled, as well as prevention

from terrorist attacks.

VSSPS solutions for the stadiums is designed with the goal to prevent disturbances and

violent behavior of the supporters; every visitor is identified and in the case of the

incident, perpetrators are more easily found. By implementing this solution, it is made

easier for the visitors to buy tickets, safety is significantly improved, supporters groups

are controlled, and in all this, enjoyment in the game and sportily supporting is not

diminished.

At the moment the solution with controlled access improves general safety of all par-

ticipants, and at the same time presents simple and efficient solution acceptable to

visitors, users and travelers.

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Products

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MOBILE TETRA BASE-STATIONSPortable TETRA base-station – van

The mobile TETRA base-station is a broadcasting device that can be used in emergency situations, during large public gatherings and events, and in all those situations when it is necessary to temporarily enhance, improve or expand the capacities of the existing fixed TETRA infrastructure in a particular area.

The mobile base-station is created by installing a MTS2 (Motorola TETRA station) base-sta-tion with two base radios into a van, trailer or other suitable vehicle. The vehicle is adapted and equipped with all the equipment necessary for independent functioning of the base-station, locally or as part of the system, providing there is a connection of E1 capacity (2 Mb/s) to the central site of the system.

The freight section of the van is divided into work and storage space.

The work space is thermally insulated and equipped with air-conditioning. The telecommu-nications equipment is not transport-grade, so it is installed in a shock-absorption rack. The rack absorbs vibrations created while driving, protecting the telecommunications equip-ment from damage.

All other additional equipment is stored in the storage area: extendable mast, generator, cables, antennas, tools, etc.

Portable TETRA – trailer

The portable base-station is also made by installing an MTS2 (Motorola TETRA Station) base-station with two base radios into a trailer featuring a specially-constructed upgrade for that purpose. The trailer is adapted for use with a four-wheel drive vehicle (a Land Rover Defender). The portable base-station is equipped with all the equipment necessary for independent operation, regardless of available infrastructure – a generator, fuel tanks, cable reel and electrical cable.

The trailer upgrade is divided in two sections.

The first section is the operations section, equipped with air-conditioning and in which the telecommunications equipment is installed in the shock-absorbtion rack. The equipment consists of a TETRA base-station, a power supply, a microwave link and batteries which pro-vide at least four hours of equipment operation during a power failure.

The second section is the storage area which contains the equipment necessary for the functioning of the telecommunications equipment.

The four-level pneumatic telescopic mast is placed on the trailer towbar, and reaches a full height of 7.3m. The omnidirectional TETRA antenna is installed on the mast while the external antenna link unit is placed on the pillar on the side of the trailer.

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MOBILE BIOMETRIC STATION

The mobile biometric acquisition station is an autonomous station primarily designed for registration and issuing of identification documents to populations living in difficult-to-reach regions, remote villages and rural areas which do not possess a telecommunications infrastructure

The mobile acquisition station is a front end which includes all the necessary hardware and software components for the recording of demographic data, fingerprints, facial images and signatures, as well as for printing of biometric documents. This allows the administra-tive capacities of the country to be brought closer to users and for the government to effi-ciently serve its citizens.

If the client brings the identification document he currently possesses with him, the document can be authenticated and the data automatically transferred to the digital registration form.

All biometric information is validated in accordance with ICAO recommendations. The so-lution is easily integrated with the workflows, software and hardware of large security sys-tems. The standard form of the system offers a graphical user interface in English, while other languages are available upon request.

Optionally, the portable station can verify fingerprints and/or facial images during the re-cording of data or handover of documents in the final phase of issuing, which provides additional verification of identity.

In practice, the mobile acquisition station is a four-wheel drive vehicle with incorporated biometric equipment. The vehicle is equipped with air-conditioning and can cover up to 1,000 km without refuelling. Power for the biometric equipment is supplied from the alternator of the vehicle itself (there is no external power source). The mobile acquisition station can communicate directly with the back-end system using a satellite connection or other means of communication.

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BIOMETRIC KIOSK

The biometric kiosk is a unique workstation which represents the entry point of every bio-metric system. Vlatacom has developed this multi-purpose kiosk in order to enable efficient acquisition and verification of biometric data in the various systems that require it. By com-bining different devices a biometric kiosk could function as:

• a biometric enrollment station and/or • a biometric identity verification station.

A PC, touch screen monitor are installed in the kiosk, as well as a microphone and speakers enabling communication between the user and the operator. The kiosk also includes a UPS device which provides continued operation in case of power failure. The kiosk can be fixed to the floor or freestanding. It can also be user-controlled or controlled by the operator.

The kiosk is constructed so as to satisfy the ergonomic needs and requirements of end us-ers, accommodating handicapped persons, children, and functions regardless of skin col-our, presence of hair, beard, etc.

The biometric enrollment kiosk consists of:

• a digital camera, • a fingerprint scanner, • a signature pad.

The biometric enrollment kiosk is used in the process of application for identity cards, doc-uments, security passes, health insurance cards, etc. The kiosk enables enrollment of the biometric and demographic data necessary for the issue of new electronic personal docu-ments such as passports, ID cards and driving licenses.

The biometric verification kiosk consists of:

• a digital camera, • a fingerprint scanner,

• a document reader (for passports, ID cards, etc.)

The kiosk is also used for biometric verification of the identity of the ID document holder. Facial, eye and fingerprint images of the document holder are captured and compared to those stored in the memory of the ID document (on contact or contactless chip) or printed on the document (original photo, barcode).

The kiosk is also used for verification of the authenticity of the document through analysis of the document itself.

The complete biometric solution can be integrated with all biometric security systems.

The private and biometric data of document holders is fully protected. Only authorised personnel who have been biometrically identified and whose activity is recorded in the central system have access to the data.

The captured data is kept in formats which comply with ISO/IEC 19794 standards.

The kiosk can also be delivered in a generic form with installed document reader, fingerprint scanner, iris scanner, signature pad and digital camera. Such a kiosk can be used for both data enrollment and identity verification.

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PORTABLE BIOMETRIC WORKSTATION

The portable biometric workstation is an efficient solution for the acquisition of biometric and demographic data in the process of applications by members of the public for per-sonal and travel identification documents, such as personal ID cards, driving licences, med-ical cards, passports, visas, etc.

The station is comprised of a document reader, fingerprint scanner, signature scanner, dig-ital camera for taking facial images, a portable PC and the software which controls all these devices and performs the acquisition of demographic data, fingerprints, facial images and signatures.

The program offers excellent operating speed and reliability. Owing to the installed pro-gram modules for quality control of scanned facial images, fingerprints and signatures, it is not possible to accept applications with poor-quality pictures. Collected data is stored on a hard drive in the form of digitally signed and encrypted XML documents, or transmit-ted on-line via secure wireless communication channels.

The workstation is intended for collecting data:

a) from people in small settlements where the installation of stationary workstations is not cost-effective

b) from people with health problems who cannot come to the office to apply for per-sonal and travel documents

c) from VIPs.

The workstation is also used for biometric identity verification by comparing the fingerprints and/or facial images of the client. Such verification is necessary at border crossings, polling sta-tions, entrance gates at major sporting events, during the issue of documents to citizens, etc.

The main advantages of this solution are its robustness, reliability, flexibility, ease of transport, short start-up time (only three minutes) and easy integration into large systems.

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PORTABLE BIOMETRIC ENROLLMENT WORKSTATION

The portable biometric enrollment workstation is an efficient solution for the acquisition of biometric and demographic data in the process of applications by members of the public for personal and travel identification documents, such as personal ID cards, driving licences, medical cards, passports, visas, etc. This workstation offers more cost effective solution for applications that require only enrollment, without verification functions.

The station is comprised of a slap fingerprint scanner, signature pad, digital camera for tak-ing facial images, lamps for apropriate lighting that contribute better picture quality, a port-able PC and the software which controls all these devices and performs the acquisition of demographic data, fingerprints, facial images and signatures.

The program offers excellent operating speed and reliability. Owing to the installed pro-gram modules for quality control of scanned facial images, fingerprints and signatures, it is not possible to accept applications with poor-quality pictures. Collected data is stored on a hard drive in the form of digitally signed and encrypted XML documents, or transmit-ted on-line via secure wireless communication channels.

The main advantages of this solution are its robustness, reliability, flexibility, ease of transport, short startup time (only three minutes) and easy integration into large systems.

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VDR-1 AND VDR-C ID DOCUMENT READERS

The VDR-1 and VDR-C (Vlatacom Document Reader, Model 1 and Compact model) are desk-

top devices for the scanning and reading of passports, visas, machine-readable ID cards,

boarding cards etc. The VDR-1 also offers reading of ID cards with contact chip, while the

VDR-C has all the functions of the previous model, but is much smaller and faster. Both de-

vices were entirely developed by Vlatacom.

Vlatacom is constantly working on designing devices which fully satisfy the demands of docu-

ment verification.

The device and accompanying software provide this through the automatic reading of data

from the document, the checking of the security features of the document and the archiving

of the data.

VDR-C Device

These devices permit scanning and reading of travel documents and electronic ID cards in

line with ICAO (International Civil Aviation Organization) recommendations and the ISO 7501

standard, as well as reading of other identification documents.

Scanning is carried out under white (ordinary), ultraviolet and infrared light. The scanning

process begins automatically when the document is placed on the scanning surface. As soon

as scanning is over, the operator can visually verify encrypted elements on the screen.

VDR software enables simple device handling. Clients can also obtain a library of functions,

giving them the opportunity to integrate our software into other business applications.

This software enables the following data processing after acquisition from the VDR device:

• Display of photographs received from the three light sources, as mentioned above.

• Easy-to-use zooming, for verification of visual security elements on the document.

• Display of data read from machine-readable zones (MRZ), 2D barcodes and contact/con-

tactless smart card.

• Document validity check immediately upon verification of digitally signed data from 2D

barcode and contact/contactless smart card.

• Comparison of data (name, validity date, etc.) received from MRZ, 2D bar code and contact/

contactless smart card and display of verification results.

• Automatic archiving of data and user-friendly graphic interface for conducting searches of

database.

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HANDHELD AUTHENTICATOR – PORTABLE FINGERPRINT AUTHENTICATOR

HANDHELD AUTHENTICATOR

• Intended for biometric verification of document bearer identity.• Compares actual fingerprints with fingerprint written in 2D bar code on the card.• 12 hours’ operating autonomy at full load, high reliability of verification.• Easy and simple to use.

VDR HANDHELD

Vlatacom’s ID verification portfolio includes a handheld station for inspecting machine-readable ID cards, passports and visas, and for biometric verification of their holders.

This device can be used as standalone or linked by the wireless connection to the country border entry control system.

With the help of this technology the verification of identity and travel documents can be quickly and reliably carried out on buses and trains. Identity checks can be performed by border police officers even before the passengers arrive to the checkpoint. These devices can also be used for verifying the identity of persons with machine readable IDs at traffic stops and routine checks. Vlatacom’s application performs the following functions:

• Retrieval of information stored in Machine Readable Zone (MRZ) and on the chip em-bedded in ID documents

• Display of retrieved data• Fingerprint capture at a resolution of 500 dpi• Automatic detection of document type• Matching of live-scanned fingerprints and authentication with the data stored on the

document• Cryptographic protection using Security Access Module (SAM) cards• Upload/download of data to or from a desktop computer• Standalone and wireless network operation modes• Using a Wi-Fi, Ethernet and USB 2.0 interface it can exchange data with other computers• Option of communication through TETRA or GRPS systems• Option of communication via WiMAX wireless internet

The advantage of this system becomes even more obvious in situations when many ID document holders have to be checked in a small amount of time. Vlatacom’s VDR significantly increases the security and efficiency at check points.

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BIOMETRIC AUTHENTICATOR Vlatacom Biometric Authenticator is a portable device for matching a “live scanned” fingerprint with the one in form of a 2D barcode printed on identification card.

• Performs biometric verification of the ID card bearer; convenient for health care, elections• Compares the actual fingerprint with the one stored in 2D bar code on the card• 12 hours’ operating autonomy at full load, high reliability of verification• Can be held in a hand• Easy and simple to use

The authentication process lasts a couple of seconds and is performed in two steps. It is initiated by putting a card or badge with the barcode on the embedded scanner window. Authenticator automatically detects the card and scans the barcode. After a successful barcode information retrieval, the process goes to the next phase, which is “live” scanning of the cardholder’s finger. Once the fingerprint capture is completed, the operator and the cardholder get the matching result - “match” or “no match” through audio and visual signals.

The device can be powered by a Li-ion battery supply, USB or A/C connectors. The battery autonomy is 12 hours under heavy usage. Authenticator communicates with the environment over USB interface. In addition, it has a general purpose output port with two galvanic isolated signals - a door lock, gate etc.

The Authenticator is intended for indoor use. It is user-friendly and fast operating, with no slots for inserting the card. The operator needs only to place the card on top of the scanner window to trigger the authentication process.

Authentication process can be used on the following documents:- ID cards- Voting cards- Health cards

The light-weighted compact device scans the subject’s finger using a quality fingerprint scanner operating at 500 dpi resolution. Vlatacom’s Authenticator has a great value in solutions where authentication and fingerprint recognition have to be done quickly and easily with a mobile device that is simple to operate.

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QUALITY POLICY AWARDSPATENTS

FAIRS AND CONFERENCES

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POLICY OF QUALITY

MISSIONThe mission of VLATACOM d.o.o. is to supply services in design,

development, production, implementation and integration of products in the areas of Communication, Biometric and Information Technologies,

fulfilling the requests and expectations of the Customer, while complying to legal and normative requirements.

VISIONVLATACOM’s vision are products and services recognizable by their quality

and competitiveness on the world market.

Its Mission and Vision VLATACOM achieves by consistently applying the following principles:

1. We focus on our Customers and strive to increase their satisfaction with our products and services.

2. We assign to our management the main responsibility in realizing our vision through systematic approach to leadership processes.

3. We empower our employees to develop and commit their creative skills for their own and for the company benefit.

4. We plan and constantly implement and verify processes in our quality management system, according to ISO 9001:2008 requirements.

5. We continuously improve our quality management system and processes.

6. We make our decisions on the basis of information analysis.

7. We develop mutual beneficial relationships with our partners in order to create added value for the parties and for the Customers.

Our slogan is: “Customer first, quality always”

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MORPHOTRAK For dedication and commitment in improving safety with MorphoTrak s proven identification technologyOctober 2009

NEW MILLENIUM AWARDInternationa Europe Award for Quality Madrid - Spain, 2009

RECOGNITION OF OUTSTANDING PERFORMANCE OF PRESIDENT AND CEO OF MOTOROLAMr. Mike Zafirovski, October 11, 2004.

AWARDS

THE DIAMOND EYE AWARD for Quality Commitment and Exellence Rome, Italy, 2009

INTERNATIONAL RECOGNITION JISA - The Union of ICT Societies of Serbia For a project in management sector: System for control of passengers on border crossingsBelgrade, 2007

MOTOROLA AWARD FOR OUTSTANDING PERFORMANCEFor Years 2003 and 2004for successful implementation of AFIS-FIIS and Dimetra IP project in the Ministry of Interior of Serbia

REPUBLIC OF SERBIAMINISTRY OF INTERIORRecognition Duke Jakov Stevanovic Nenadovic for extended assistance and outstanding cooperation in the field of securityJanuary 2005

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No Registration of Copyright Works Reg. No.

1 AVL Server for Automatic Vehicle Location A-349/05

2AVL Client and Tools

for Automatic Vehicle LocationA-350/05

3AVL Web Server for the

Automatic Vehicle Location systemA-351/05

4ID acquisition application for the acquisition

of biometric and demographic dataA-352/05

5ID verification application for the verification

of identification documents and personal identity A-353/05

6MobVid application for mobile devices

for verification of identificationdocuments and personal identity

A-354/05

7 VDR-1 firmware A-355/05

8 VDR-1 SDK A-356/05

9 VDR-1 Demo application A-357/05

10 Vlib - Vlatacom Library of Software Modules A-358/05

11CAS – Software for Central Alarm System

server clientA-405/05

12 CAS – CSS facility software A-406/05

13BEK - Biometric Enrollment Kiosk

– Manual for assembly (device)A-72/07

14BEK - Biometric Enrollment Kiosk – Manual for electrical assembly

A-73/07

PATENTS

No Patent Registrations Reg. No.

1VDR1 ID Document Reader

(Travel and ID document reader)P - 2005/0717

2ADEMCO-MOSCAD Interface

(Alarm system to RTU controller interface)P - 2005/0718

3 Biometric Enrollment Kiosk P - 2007/0074

4 Photo Booth MP - 2008/0075

5 VDR-H Handheld full-page document reader P - 2009/0253

Rb Design Registration Reg. No.

1 Biometric Enrollment Kiosk D-18/2007

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CARTES 2009Paris, France > Stand 4 M 05617-19th November 2009

5th ICAO SymposiumMontreal, Canada > Stand 4&521-23rd September 2009

ICAO Regional Seminar on MRTDsBiometrics and Security StandardsAbuja, Nigeria 6-8th April 2009

CARTES 2008Paris, France > Stand 4 S 0884-6th November 2008

4th ICAO Symposium on ICAO MRTDs Biometrics and Security StandardsMontreal, Canada > Stand 356-8th October 2008

Security Document World and Identity LoopLondon, UK22-23rd April 2008

ID World 2007 Milan, Italy27-28th November 2007

CARTES 2007Paris, France13-15th November 2007

3rd ICAO Symposium and Exhibition on MRTDSBiometrics and Security StandardsMontreal, Canada1-3rd October 2007

eID and Border Control Roundtable Forum Dubai, UAE26th March 2007

5th Government Discussion Forum on Electronic ID DocumentsKuala Lumpur, Malaysia6-8th December 2006

ID World 2006 Milan, Italy29-30rd November 2006

Regional Border Control, ePassports and e-ID Roundtable Forum Warsaw, Poland17th November 2006

CARTES 2006 Paris, France7-9th November 2006

SMART eGOVERNMENT 2006 Belgrade, Serbia25-26th October 2006

CARDEX AND IT SECURITY 2006 Kiev, Ukraine10-13th October 2006.

2nd ICAO Symposium Montreal, Canada6-8th September 2006

GLOBAL SECURITY FORUM Vienna, Austria6-7th July 2006

CARD-EX 2006 Cairo, Egypt6-8th May 2006

CARTES 2005 Paris, France15-17th November 2005

FAIRS AND CONFERENCES

VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION VLATACOM ANNUAL EDITION

VLATACOM D.O.O.Dunavska 7, Zemun11080 BelgradeSerbia

Phone: +381 11 377 11 00Fax: +381 11 377 11 99

e-mail:[email protected] page:www.vlatacom.com

President:

Vladimir CizeljPhone: +381 11 377 11 00Fax: +381 11 377 11 [email protected]

Executive Management:

Predrag StankovićChief executive officerPhone: +381 11 377 11 00Fax: +381 11 377 11 [email protected]

Technical Sector:

Dr Aleksej MakarovChief Technical OfficerPhone: +381 11 377 11 08Fax: +381 11 377 11 [email protected]

Marketing and Sales:

Toma NikolićChief Marketing OfficerPhone: +381 11 377 11 44Fax: +381 11 377 11 [email protected]

Finances and Human Resources:Tanja NikolićChief Financial Officer Phone: +381 11 377 11 00Fax: +381 11 377 11 [email protected]

Logistics:

Trajko CiprovskiHead of LogisticsPhone: +381 11 377 11 00Fax: +381 11 377 11 [email protected]

CONTACT INFORMATION

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