Visionary Leadership Integrity and Professionalism Results ...
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work A livable Spokane County where people choose to... live play Spokane County is dedicated to enhancing and protecting the quality of life for all citizens through the pursuit of excellence in responsive, cost-effective and customer-driven services. County Balanced Scorecard Strategic Objectives Enhance citizen access Improve customer satisfaction Enhance collaboration and partnerships Keep the cost of doing business down Enhance financial management practices and performance Fiscally sustain immediate and long-term service objectives Enhance our brand Improve public awareness Expand opportunities to directly engage with citizens Effectively attract, recruit and retain employees Expand employee skill development opportunities Increase leadership effectiveness and employee engagement Customer Service Financial Stewardship Public Engagement Employee Development Spokane County n Visionary Leadership n Integrity and Professionalism n Results Oriented n Collaboration n Innovation n High Quality Customer Services n Continuous Improvement n Accountability
Transcript of Visionary Leadership Integrity and Professionalism Results ...
work
A livableSpokane Countywhere people choose to...
live
play
Spokane County is dedicated to enhancingand protecting the quality of life for all citizensthrough the pursuit of excellence in responsive,cost-effective and customer-driven services.
County Balanced Scorecard
StrategicObjectives
Enhance citizen accessImprove customer satisfactionEnhance collaboration and partnerships
Keep the cost of doing business downEnhance financial management practices and performanceFiscally sustain immediate and long-term service objectives
Enhance our brandImprove public awarenessExpand opportunities to directly engage with citizens
Effectively attract, recruit and retain employeesExpand employee skill development opportunitiesIncrease leadership effectiveness and employee engagement
Customer Service
Financial Stewardship
Public Engagement
Employee Development
Spokane CountynVisionary Leadership n Integrity and Professionalism n Results Oriented n Collaboration
n Innovation n High Quality Customer Services n Continuous Improvement n Accountability
