Virtual Office Remote Installation Guide

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VIRTUAL OFFICE REMOTE INSTALLATION GUIDE

1. Go to http://www.2x.com/downloads/#appserver In the Application Server–LoadBalancer section, click the Mac client link.

You may have to scroll down the page to see this link.

2. When the download finishes, the installer will start. Click “Continue.”

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3. A Software License Agreement page will show next. Click “Continue.”

4. You will be asked to agree to the software license agreement. Click “Agree.”

5. Select the location you want to install the software. This will usually be theMacintosh HD location.

6. After you choose the software install location, click “Continue.”

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7. On the Standard Install screen, click “Install.”

8. If prompted, enter your Name and Password for your MAC. Click, “OK.”

9. After the software installation is complete, Click “Close.”

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10. Go to the location you chose to install the software. Usually this will beMacintosh HD.

11. Open up the Applications folder.

12. Double-click the “2X Client” icon.

13. When prompted, create a new connection. Use the settings from the followingscreen shots. For the Username and Password fields, use your Virtual OfficeUserID and Password. Complete the changes on ALL tabs: Connection, LocalResources, Experience, Network, and Advanced. DO NOT CLICK ON “OK”UNTIL YOU HAVE COMPLETED ALL TABS.

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14. After completing the configuration on this last screen, Advanced, click “OK”.

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15. Make sure your Username and Password is correct. Click “Connect.”

Limitations

Remote PrintingThe MAC version of 2X is not capable of remote printing on a MAC system. Manyusers find that they can securely accomplish this by sending the document via emailto the Upic hosted email account and then opening up the document through UpicSolutions WebMail. From there, the user will be able to print the document. Someusers choose to print from a Windows PC Workstation. Others choose to use anFTPS product to download/upload the files between the local MAC system andVirtual Office. If you need help determining the best option, please speak with yourlocal computer administrator.

Remote File CopyThe MAC version of 2X is not capable of transferring files to/from your MAC systemand Virtual Office. Transferring files securely may be done by using an FTPSsolution. If the need to transfer files is infrequent and the files are small, users maychoose to transfer files via email. If using a Upic hosted email account, the data willbe transferred securely. If not using a Upic hosted email account, please check withyour local computer administrator to make sure the method of file transfer isapproved or for help determining the best option.