Patron Tutorial Samples

General Information

Tutorials on basic library procedures and searching - http://guides.stlcc.edu/tutorials Faculty/Staff info http://www.stlcc.edu/Libraries/Contact/Faculty_and_Staff.html Input from users in comment section on this page Library Guide that allows you to give a rating to tutorials Mix of flash, screencast and slide tutorials Capability for faculty to upload tutorials into Blackboard Usage of Tags to explore Library Guides “Ask a Librarian” Chat on the tutorial page Uses Searchpath, an open source customizable tutorial from Western Michigan University

http://www.wmich.edu/library/searchpath/index.html

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Developing Online Patron Tutorials 1

St. Louis Community College

General Information

“Instruction on Demand” - http://guides.wpunj.edu/content.php?pid=127800&sid=1096786 General Library Tutorials - http://www.wpunj.edu/library/usered/tutorials.dot Icon that is consistent throughout the site Chat available with a librarian (picture) Rating and evaluation of tutorials Tutorials are both integrated and presented as a repository Rotating icon graphic on the library homepage indicating how to look for tutorials

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Example: Integrated

Example: Repository

Developing Online Patron Tutorials 2

William Paterson University

Under “Ask a Question”

Example: Rotating graphic from the Library homepage.

General Information

Library Information Tutorial - http://www.cpcc.edu/library/research-tools/LIT Librarian chat available on the same page Uses the “quick” 3 minute model for tutorials

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Developing Online Patron Tutorials 3

Central Piedmont Community College

Uses a basic text tutorial with interspersed video linked from a “Show Me How” icon

General Information

Digital Online Tutorials (DOTS) - http://www.dallaslibrary2.org/tutorials/tutorials.php Tutorials open up and stay within the same browser window Search capability by topic Includes City of Dallas Employment application website tutorials Uses a script below the tutorial for all audio

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Developing Online Patron Tutorials 4

Dallas Public Library

General Information

Microsoft Word Tutorial - http://www.flint.lib.mi.us/kidsweb/extras/makeachart/index.html Broken into segments for easy patron access and just in time learning Include printable instructions along with the tutorial

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Developing Online Patron Tutorials 5

Flint Public Library

General Informaton

Video Tutorials - http://www.mppl.org/services/learning_videos.html Mix both screencasts and public domain tutorials Topics include instructions on downloading Ebooks

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General Information

http://www.carmel.lib.in.us/ Have a YouTube Channel specifically for tutorial type info Feed YouTube tutorials to the blog on the homepage. Runs directly from the blog or can go to

the YouTube channel.

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Mount Prospect Public Library

Carmel Clay Public Library

Homepage with link to YouTube Channel

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YouTube Channel - http://www.youtube.com/user/CarmelClayLibrary#p/u

Topics include: Adult Winter Reading, Information about New Item Returns, AV Quick Picks, Live Tutor for Students, Using eBooks on IPad, How to Search the CCPL Online Catalog, New RFID Self Checks.

General Information http://guides.lib.washington.edu/howdoi Use an “How Do I…” approach Common research & library tasks in short video tutorials and links to other help guides. Repository page and “just in time” access Patron can browse most recently published tutorials Tutorials can be downloaded from ITunes U

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University of Washington Libraries

Leave a Comment or Suggest a Tutorial feedback on the page

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Developing Online Patron Tutorials 9