Vermont Web Marketing Summit 2012: PPC & Facebook Ad Tune Up Clinic Brian
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Transcript of Vermont Web Marketing Summit 2012: PPC & Facebook Ad Tune Up Clinic Brian
Vermont Web Marketing Summit, Nov 14, 2012
PPC TUNE UP CLINICBeginner Track
Presented By Brian JonesSenior Manager, Advertising Performance, Dealer.com
Vermont Web Marketing Summit, Nov 14, 2012
• 14 + yrs in digital marketing
• 10 yrs in search marketing
• Variety of industries & business sizes
• Find me at:
– LinkedIn.com/in/BrianAllenJones
– @BrianAllenJones
Bio
ConversionsCPLROASROI
Vermont Web Marketing Summit, Nov 14, 2012
• How many of you are beginners?
Quick vote
• How many of you are intermediate?
• How many of you are advanced?
Vermont Web Marketing Summit, Nov 14, 2012
• Account Structure
• Landing Pages
• Search Query Reports
• Ad Management
How to tune up your PPC advertising
• Organic Search
• On-Site Search
• Bidding Strategies
Vermont Web Marketing Summit, Nov 14, 2012
Account Structure
Vermont Web Marketing Summit, Nov 14, 2012
• Largest impact on account
performance
• Impacts all other components
Account structure
Vermont Web Marketing Summit, Nov 14, 2012
• The campaign is the
foundation of your success
• Do not confuse campaigns
with ad groups
Campaigns
Vermont Web Marketing Summit, Nov 14, 2012
• Ad groups create relevancy
– 5 – 10 keywords per ad group
– 2 – 3 ads per ad group
• Keywords
– Did you really exhaust all keywords?
• Ads
– What is the USP? What is the call-to-action?
– What are your competitors using?
Ad groups
Vermont Web Marketing Summit, Nov 14, 2012
Tip #1: Do not rush campaign set up
Costly & time-consuming to restructure
Tip #2: Understand the function of campaigns vs. ad groups
Each have unique capabilities
Tip #3: What does the consumer see on the SERP?
Keyword or ad?
Spend appropriate amount of time on each
3 tips when developing account structure
Vermont Web Marketing Summit, Nov 14, 2012
Landing Pages
Vermont Web Marketing Summit, Nov 14, 2012
Does your landing page strategy look like this?
Ad
Ad
Ad
Ad
Landing Page
Vermont Web Marketing Summit, Nov 14, 2012
Or more like this?
Ad
Ad
Ad
Ad
Landing Page
Landing Page
Landing Page
Landing Page
Vermont Web Marketing Summit, Nov 14, 2012
Question: How do you measure PPC success?
Results
Vermont Web Marketing Summit, Nov 14, 2012
Is it this?
ImpressionsClicksCTR
Question: How do you measure PPC success?
Vermont Web Marketing Summit, Nov 14, 2012
Or is it this?
ConversionsCPL
ROASROI
Question: How do you measure PPC success?
Vermont Web Marketing Summit, Nov 14, 2012
Search Query Reports
Vermont Web Marketing Summit, Nov 14, 2012
• What is a search query report?
Quick vote
• I tried but it was too difficult and confusing
• Every few months
• Weekly
Do you mine your search query report?
Vermont Web Marketing Summit, Nov 14, 2012
Keywords vs. search queries
Vermont Web Marketing Summit, Nov 14, 2012
• Increase click thru rate
• Increase conversion rates
• Increase quality score
• Lower CPA
How Can Search Query Data (SQD) Help You?
Vermont Web Marketing Summit, Nov 14, 2012
• Search engine evolution
Search query evolution
• User evolution
Vermont Web Marketing Summit, Nov 14, 2012
One billion searches
on Google every day;
and 16% of these
queries have never
been seen before
Vermont Web Marketing Summit, Nov 14, 2012
• Sort by impressions and/or clicks
• Sort by conversions and CPA
– Add new targeted keywords
– Add keywords to exclude
How to prioritize search query reports
Vermont Web Marketing Summit, Nov 14, 2012
Warning before adding negatives
Negative management
Does SQ drive conversions?
NoShould it convert?
Yes Why
Vermont Web Marketing Summit, Nov 14, 2012
Ad Management
Vermont Web Marketing Summit, Nov 14, 2012
Creating Ad Copy
Choose the element of the ad you want to test (headline, CTA, etc.)
All other elements of the ads will remain identical.
Toyota of Boston
Shop Our Huge Toyota InventoryOnline & Save with our ePricing.www.DDCMotors.com
Toyota of Boston
Shop Our Huge Toyota InventoryOnline View Current Specials.www.DDCMotors.com
Ad testing
1.
Vermont Web Marketing Summit, Nov 14, 2012
How does ad copy testing work?
By default, AdWords will optimize your ads for clicks and start showing ads with a better CTR more often.
For ad copy testing, we need ads to rotate evenly so that we have even sample sizes for our test.
Ad Rotation
Set ads to rotate evenly in AdWords2.
Vermont Web Marketing Summit, Nov 14, 2012
How does ad copy testing work?
Free online calculators help determine the winner.
Measuring Results
Run ads for 3 – 4 weeks so the sample size can be large enough to
establish statistical significance.
3.
EXAMPLE: SplitTester.com
Vermont Web Marketing Summit, Nov 14, 2012
How does ad copy testing work?
Next Steps
Once the winner has been determined, the losing ad can be edited to continue testing
4.
Toyota of Boston
Shop Our Huge Toyota InventoryOnline & Save with our ePricing.www.DDCMotors.com
Toyota of Boston
Shop Our Huge Toyota InventoryOnline & View Current Specials.www.DDCMotors.com
LOSER
Toyota of Boston
Shop Our Huge Toyota InventoryOnline & Save with our ePricing.www.DDCMotors.com
Toyota of Boston
Shop Our Huge Toyota InventoryOnline & View Lease Specials.www.DDCMotors.com
WINNER
Vermont Web Marketing Summit, Nov 14, 2012
Audience quiz
Which ad has a higher CTR?
Toyota Bay Area
Huge Toyota Inventory @ BoardwalkYour SF Bay Area Toyota Dealershipwww.ToyotaBoardwalk.com
Toyota Dealer Bay Area
Huge Toyota Inventory @ BoardwalkYour SF Bay Area Toyota Dealershipwww.ToyotaBoardwalk.com
Ads
Vermont Web Marketing Summit, Nov 14, 2012
Audience quiz
Which ad has a higher CTR?
Toyota Bay Area
Huge Toyota Inventory @ BoardwalkYour SF Bay Area Toyota Dealershipwww.ToyotaBoardwalk.com
Toyota Dealer Bay Area
Huge Toyota Inventory @ BoardwalkYour SF Bay Area Toyota Dealershipwww.ToyotaBoardwalk.com
Ads Clicks Impressions CTR
168 1,863 9.02%
118 1,652 7.14%
Vermont Web Marketing Summit, Nov 14, 2012
Which ad has a higher CTR?
Toyota Atlanta
Your Atlanta Toyota DealershipShop Us & Get Your Toyota ePricewww.ToyotaMotors.com
Toyota Atlanta, GA
Your Atlanta Toyota DealershipShop Us & Get Your Toyota ePricewww.ToyotaMotors.com
Ads
Audience quiz
Vermont Web Marketing Summit, Nov 14, 2012
Which ad has a higher CTR?
Toyota Atlanta
Your Atlanta Toyota DealershipShop Us & Get Your Toyota ePricewww.ToyotaMotors.com
Toyota Atlanta, GA
Your Atlanta Toyota DealershipShop Us & Get Your Toyota ePricewww.ToyotaMotors.com
Ads
Audience quiz
Clicks Impressions CTR
168 1,863 9.02%
118 1,652 7.14%
Vermont Web Marketing Summit, Nov 14, 2012
Which ad has a higher CTR?
Ford Lease Specials
Shop Our Ford Lease Deals Online.Hurry, Great Ford Leases End Soon.www.FordMotors.com
Ford Lease Deals
Shop Our Ford Lease Deals Online.Hurry, Great Ford Leases End Soon.www.FordMotors.com
Ads
Audience quiz
Vermont Web Marketing Summit, Nov 14, 2012
Which ad has a higher CTR?
Ford Lease Specials
Shop Our Ford Lease Deals Online.Hurry, Great Ford Leases End Soon.www.FordMotors.com
Ford Lease Deals
Shop Our Ford Lease Deals Online.Hurry, Great Ford Leases End Soon.www.FordMotors.com
Ads Clicks Impressions CTR
185 848 21.82%
109 826 13.20%
Audience quiz
Vermont Web Marketing Summit, Nov 14, 2012
Organic Search
Vermont Web Marketing Summit, Nov 14, 2012
Vermont Web Marketing Summit, Nov 14, 2012
• Search queries that are generating significant traffic to your website
• Search queries that are generating sales and revenue
• Search queries that drive sales for high-margin products
Focus on the most important terms first
Vermont Web Marketing Summit, Nov 14, 2012
On-Site Search
Vermont Web Marketing Summit, Nov 14, 2012
Vermont Web Marketing Summit, Nov 14, 2012
• How many of your visitors use the search function
• The search terms your visitors use
• How your visitors engaged with your site as a result of their searches
From these reports you can see
Vermont Web Marketing Summit, Nov 14, 2012
• Total number of searches
• Time on site
• Average pages per visitor
• Conversions
How to prioritize on-site search query reports
Vermont Web Marketing Summit, Nov 14, 2012
Bidding Strategies
Vermont Web Marketing Summit, Nov 14, 2012
• It ain’t last on my list by accident!
• If you do everything correct bidding becomes MUCH less critical
• Bidding is important for accounts that are:
– Poorly organized and managed
– Very mature large accounts with significant data
How important is bidding?
Vermont Web Marketing Summit, Nov 14, 201244
Relevancy
Quality Score
PositionCost Per Click
ROI
RELEVANCY
Vermont Web Marketing Summit, Nov 14, 2012
• When developing bidding strategies consider the following
– Brand vs. non-brand
– Cost per lead vs. ROAS vs. ROI
– Attribution models
– Phone calls
– Core business vs. outliers
– Keyword intent
Different bidding strategies
Vermont Web Marketing Summit, Nov 14, 2012
Thank You.
Linkedin.com/in/brianallenjones