Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

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VERIZON TERREMARK DATA CENTER TOUR

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3

Verizon Terremark operates 11 cloud data centers. These data centers, and other like them, provide the foundation for “the cloud.” While many businesses and their employees use cloud computing everyday, not many people actually know what the cloud looks like.

What follows is a series of images and captions to give a behind-the-scenes look at a Verizon Terremark cloud data center. This is the NAP of the Americas in Miami, Fla.

Verizon Terremark has implemented very strict protocols throughout the building to maintain physical and network security. Beyond this, the pictures will show the various equipment - such as generators and air handlers - it takes to not only power the cloud, but keep it up and running.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4

North Lobby

This is the North Lobby, where we welcome special guests including customers and prospects. We have a strict security process to access the building. Even employees have to go through the security process each time they enter and leave the building.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5

The second floor houses the cabinets, servers, cables and other equipment for the cloud and for our colocation and managed hosting clients. The rooms and cabinets are secured. In some cases even our own employees do not have access to certain cabinets.

Second Floor Corridor

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6

Peering Room

Verizon has a significant peering fabric and is a leading provider in the peering community. The room shown is where the exchange of Internet traffic occurs. The screen you see in the center of the image shows the top level of the domain name system hierarchy that converts website names to their IP address equivalents.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7

Meet Point Room

The equipment behind the glass is used to deliver managed hosting, virtualized hosting, and disaster recovery.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8

Generators

In most Verizon Terremark facilities customers are offered power service level agreements of 100 percent. While we get power from a commercial provider, these generators are used in the event of a spike in power or an outage.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9

Air Handlers

Outside contaminants such as hair, dust and dirt can lead to electrical and mechanical failure within data center equipment. This building has 46 air handlers to protect against this type of contamination.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10

External

The Miami data center is built to withstand a Category 5 hurricane. The roof slope is designed to aid in drainage of floodwater in excess of a 100-year storm intensity.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11

Service Center

This is the customer service request center, which is staffed 24 hours a day, 7 days a week, 365 days a year.