Vanguard Utility ServiceVanguard Utility Service, Inc, IncLeading Full ServiceLeading Full Service

Provider to the Provider to the Metering IndustryMetering Industry

Why a Full-Service Why a Full-Service Metering Provider?Metering Provider?

Bill SommervilleBill Sommerville

Director of Marketing and SalesDirector of Marketing and Sales

Central LocationCentral LocationOwensboro, KYOwensboro, KY

Vanguards Corporate Vanguards Corporate center is near the center is near the center of our nations center of our nations populationpopulation

We are within a days We are within a days drive to many major drive to many major cities.cities.

Can work anywhere as Can work anywhere as a prime contractor or a prime contractor or sub contractorsub contractor

Vanguard is Proud to be a Vanguard is Proud to be a 22ndnd Generation Company Generation Company

Vanguard Utility Service, Inc. was Vanguard Utility Service, Inc. was incorporated in 2002, making us incorporated in 2002, making us nearly 8 years old. nearly 8 years old.

First generation was incorporated First generation was incorporated approximately 50 years ago.approximately 50 years ago.

Staff still consists of First Generation Staff still consists of First Generation DirectorsDirectors

Changes In the Past 20 Changes In the Past 20 YearsYears

Direct Read SystemsDirect Read Systems Drive By SystemsDrive By Systems Touch Pad Touch Pad Fixed and Smart SystemsFixed and Smart Systems

The One ConstantThe One Constant

Large Meters (Commercial & Large Meters (Commercial & Industrial)Industrial)

-Huge financial impact on loss and -Huge financial impact on loss and revenuerevenue

Was true 50 years ago and is still Was true 50 years ago and is still true todaytrue today

Lessons of the DayLessons of the Day

Why work with a Full Service Why work with a Full Service Provider? Provider?

Revenue impacts of large metersRevenue impacts of large meters Identify some large meter problemsIdentify some large meter problems How can we reduce costs? How can we reduce costs? How can we HELP?How can we HELP? Beyond today in AMRBeyond today in AMR

Large Meter FactsLarge Meter Facts

2% of meters yield 2% of meters yield 50+% of revenue50+% of revenue

Most large meters Most large meters are rebuildable are rebuildable over and over over and over againagain

Large meters can Large meters can be retrofittedbe retrofitted

New meters will New meters will under register under register within 6 monthswithin 6 months

Water Losses from Bad Water Losses from Bad DecisionsDecisions

Increase revenue by test & repair Increase revenue by test & repair programprogram

Wrong sizingWrong sizing Wrong type Wrong type LocationLocation High Cost to Change or “ignore”High Cost to Change or “ignore” Replace rather than rebuildReplace rather than rebuild

Vanguards ExpertiseVanguards Expertise

Handle any projectHandle any project ResidentialResidential RetrofitRetrofit CommercialCommercial Test & RecalibrateTest & Recalibrate Large Meter ModificationsLarge Meter Modifications Gas, Water and ElectricGas, Water and Electric

What can Vanguard do? What can Vanguard do?

Engineer projects Engineer projects from waterworks from waterworks point of viewpoint of view

Survey Large Survey Large MetersMeters

Test Meters During Test Meters During SurveySurvey

Propose the fixes – Propose the fixes – rebuild/replacerebuild/replace

Design settings – Design settings – forecast costforecast cost

Rebuilding can Rebuilding can save 10’s of save 10’s of thousands per thousands per projectproject

Advantages for JCIAdvantages for JCI

Much of Data for forecasting is Much of Data for forecasting is complete.complete.

Why Rebuild Meters? Why Rebuild Meters?

New or rebuilt New or rebuilt meters under meters under register within 6 register within 6 months. months.

Test & recalibrate Test & recalibrate every yearevery year

Every 6 months in Every 6 months in high flow situationshigh flow situations

Contract is AcceptedContract is Accepted

Vanguard provides turn key Vanguard provides turn key managementmanagement

Large meter test & repair programLarge meter test & repair program

Big Project – Lots of Big Project – Lots of DetailsDetails

Every meter gets touchedEvery meter gets touched Tried and true management Tried and true management

techniquestechniques All system data is changedAll system data is changed New procedures in customer/billing New procedures in customer/billing

departmentdepartment

Vanguard’s Data System Vanguard’s Data System AdvantagesAdvantages

Works with owners CIS Works with owners CIS informationinformation

Maintains all project detailsMaintains all project details

Points to workPoints to work

Points worked and Points worked and problems loggedproblems logged

Digital pictures; old and Digital pictures; old and newnew

UPC scanning – New dataUPC scanning – New data

Windows – No handwritten Windows – No handwritten entriesentries

Appointment Appointment managementmanagement

Inventory managementInventory management Site/Setting SurveySite/Setting Survey

Cell phone technologyCell phone technology

Instant transfer to Instant transfer to Corporate audit teamCorporate audit team

Next day reloading to Next day reloading to ownerowner

Internet appointment Internet appointment settingsetting

Internet transfer of Internet transfer of datadata

Vanguards Management Vanguards Management PlanPlan

Engineer a plan begin projectEngineer a plan begin project Account for all required stepsAccount for all required steps Assign right managerAssign right manager Train and assign techniciansTrain and assign technicians Full back up from Senior Corporate Full back up from Senior Corporate

ManagersManagers

Large Meter ProjectLarge Meter Project

Design team is Design team is installation teaminstallation team

Control of time Control of time and costand cost

Maximized Maximized revenuerevenue

Why Vanguard? Why Vanguard? Full-Service – every facet of projectFull-Service – every facet of project Only need one subcontractor to manage entire Only need one subcontractor to manage entire

projectproject 200+ years of combined direct management200+ years of combined direct management All technicians – tested and certifiedAll technicians – tested and certified Never failed on any projectNever failed on any project Have worked with all major productsHave worked with all major products Water, Gas and ElectricWater, Gas and Electric Work directly with JCI Development EngineersWork directly with JCI Development Engineers Assist in design and proposalAssist in design and proposal Solution team – vs- sub responding to RFPSolution team – vs- sub responding to RFP Our experience makes us EXPERTSOur experience makes us EXPERTS

Beyond NowBeyond Now

AMR movement spreadingAMR movement spreading Future is consumer controlFuture is consumer control Smart Grid utilizationSmart Grid utilization HANS and product controlsHANS and product controls Vanguard’s total commitment to the Vanguard’s total commitment to the

futurefuture

Our history of success, professional Our history of success, professional attitude, and our dependability proves attitude, and our dependability proves

that Vanguard is the best FULL SERVICE that Vanguard is the best FULL SERVICE PROVIDERPROVIDER

Session Evaluation

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The presentation material covered the topics in the course description

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Thank You

Any Questions?