Validation Kit - Local Flavor · 2012. 7. 24. · Validation Kit. Media Brochure. Give a brief...

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PAPERWORK Voided check for proper payout Review this Validation information Post validation information and register sticker for your staff needs Discuss what to tell your staff about the program. Utilize the following material when discussing: Validation Kit Media Brochure Give a brief summary of what DoubleTakeDeals is and why your business is participating. The local Clipper Magazine® arrives as always in the mailbox. But now, the magazine unlocks the key to incredible 50% off discounts only available on this site! Typically, one will find eight DoubleTakeDeals.com offers in the magazine and on this site — sometimes more, sometimes fewer —but always something incredible in the local area. What it means to them –more business = more money for them and your business. Validation & Certificate Information Give a brief summary about 3 options available for validation and the different types of certificates used...Discuss why it is important to validate certificates, who will be validating certificates and when. Use the certificates as a reminder to “up sell” Restaurants – desserts, appetizers, larger entrees Retail – additional items Service – larger spa packages, car detailing –“platinum package” These could be first time customers. Remind customers that they can only use one certificate per visit. “Reminder” Register Sticker and Window Cling Give a brief summary about the importance of reminding customers that you gladly accept DoubleTakeDeals certificates! By having your staff get excited about the campaigns, you will generate more online sales and create excitement for your customers for your next online deal! Online/On-Page Campaign Validation and Discussion ©7/2011 DoubleTakeDeals • 1-888-664-9557 Validation Options: 1. Mobile: iPhone™ App Android™ Market App 2. Phone: 1-866-509-7123 3. Website: www.DoubleTakeDeals.com/redeem Customer Service: 1-866-509-7125 [email protected] Sales Rep Phone_____________________ Fold PAGE 3 If your business has chosen to place the deal offer amount on an existing Rewards Card system, the certificate becomes a voucher at the time of checkout. Deals.com Certificate Types VOI $40 Worth of Fine Dining 123456789 A B C B C 123456789 A Why are There Different Types of Printed Certificates? Purchasers either keep the deal certificate to use personally, or they choose to give the deal as a gift. Each of these scenarios creates a different kind of certificate to print. What are the Parts of a Certificate? The two types of certificates that you will be presented have the same information, just in different places on the actual printout. A. Certificate number B. Purchaser/certificate holder’s name C. Fine print 2 Adobe PDF printout Get to know the certificate types and the details as customers bring them in for redemption. Share this information with your staff so that they can become pros at processing your deal! Deal Certificate Printout Sample Gifted Certificate Printout Sample Any Suggestions on a Successful Process? • Good communication with your staff. Make sure that all of your staff is aware that the certificates are accepted at the business and how to process. • Stay organized. Even if you have multiple stations in your business, have a central location for the certificates redeemed. • Validate each certificate as it is redeemed. By immediately validating each certificate as it is presented, you will always maintain secure real time tracking of your redemptions Is There any Option Other Than the Printed Certificates? Absolutely. We are continuing to look at each new trend to ensure that all opportunities will be available! Rewards Card Programs are a perfect fit when looking for an alternative way of processing, especially if you have multiple locations or dozens of checkout stations. Contact us about using your existing system. Rewards Card Printout Sample Fold ©2011 DoubletakeDeals.com• 7/5/11 1-888-664-9557 Phone: Toll-Free 1-866-509-7123 1. Enter certificate number followed by # 2. Voice prompt confirms certificate value 3. Press #1 to redeem certificate 4. Voice prompt confirms redemption 5. Press #1 to continue to redeem additional certificates, or hang up to end the call Benefits: • Any phone with keypad • Mobile and land line • Quick/easy, 24/7 Online Keypad www.DoubleTakeDeals.com/redeem 1. Enter certificate number. Press “Continue” 2. Submit pre-discount amount (optional) or press “Skip” 3. Review deal details 4. Press “Redeem” 5. Press “OK” Benefits: • Touchscreen capabilities • Easy use for multiple workstations Mobile App Download app from iPhone™ App Store or Android™ Market App 1. Checkcompatibility: iPhone, iPod touch, and iPad or Android 2. Acquire your ID and Secret (password): emailed in your welcome letter and daily vendor reports Benefits: • Quickly search, validate, and redeem certificates • Track progress of your deals in real time • Enter the pre-discounted dollar amount of each sale to measure true program ROI (optional) • Make a one-touch call to merchant support CSRs Validation/Redemption Options Log On Screen Certificate Review Screen 3 touchscreen station The best way to reap the benefits of your program is to track each certificate so that your reporting reflects your progress and success as you start validating and redeeming incoming certificates. Our three options make this process so easy! Join Today Save With Us Let’s talk. CALL TODAY 1-888-664-9557 Let us pay you to advertise! DoubleTakeDeals.com Let us pay you! Where print advertising meets the digital online world Your exclusive deal direct mailed to 50,000-150,000 homes Daily deals for local businesses reaching local consumers No upfront-cost advertising REDEEM CERTIFICATES www.doubletakedeals.com/redeem 1-866-509-7123

Transcript of Validation Kit - Local Flavor · 2012. 7. 24. · Validation Kit. Media Brochure. Give a brief...

  • PAPERWORK Voided check for proper payout

    Review this Validation information

    Post validation information andregister sticker for your staff needs

    Discuss what to tell your staff about the program. Utilize the following material when discussing:

    Validation Kit

    Media Brochure Give a brief summary of what DoubleTakeDeals is and why your business is participating. The local Clipper Magazine® arrives as always in the mailbox. But now, the magazine unlocks the key to incredible 50% off discounts only available on this site! Typically, one will find eight DoubleTakeDeals.com offers in the magazine and on this site — sometimes more, sometimes fewer —but always something incredible in the local area. What it means to them –more business = more money for them and your business.

    Validation & Certificate Information Give a brief summary about 3 options available for validation and the different types of certificates used...Discuss why it is important to validate certificates, who willbe validating certificates and when.

    Use the certificates as a reminder to “up sell” Restaurants – desserts, appetizers, larger entrees Retail – additional items Service – larger spa packages, car detailing –“platinum package” These could be first time customers. Remind customers that they can only use one certificate per visit.

    “Reminder” Register Sticker and Window Cling Give a brief summary about the importance of remindingcustomers that you gladly accept DoubleTakeDeals certificates!

    By having your staff get excited about the campaigns, you will generate more online sales and create excitementfor your customers for your next online deal!

    Online/On-Page CampaignValidation and Discussion

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    Validation Options:

    1. Mobile: iPhone™ App Android™ Market App

    2. Phone: 1-866-509-7123

    3. Website: www.DoubleTakeDeals.com/redeem

    Customer Service: 1-866-509-7125 [email protected]

    Sales Rep Phone_____________________

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    PAGE 3

    Ifyourbusinesshaschosen to place the deal offer amount on an existing Rewards Card system, the certificate becomes a voucher at the timeofcheckout.

    ©July 5. 2011 DoubleTakeDeals.com

    Certificate Types

    VOID$40 Worth of Fine DiningPurchased by:John DoeIn a beautifully restored, nearly 100-year-old DutchColonial home, lovingly brought back to life to host IceHouse and their patrons, the restaurant features upscaledining with many homemade items and uniqueingredients. Try the Seared Scallops appetizer, withfried risotto cake, mornay sauce and watercress.If pizza strikes your fancy, try the magnificentPortabella and Caramelized Onion PIzza with goatcheese and truffle oil. Their Herb-Marinated PorkTenderloin, resting on a plate of creamy polenta, brownsage butter and vegetable is not to be missed, as well.BYOB.Certificate valid for one year. One certificate per table. Not valid on

    holidays. Excludes alcohol. Where dine-in is available, limit 1 per

    table, regardless of separate checks. Merchant will abide by gift

    certificate state laws. No cash back. Must be used in one visit. Not

    valid on tax or gratuity. Certificate cannot be combined or used in

    conjunction with any other offer, coupon or promotion.

    Redeemable only at:Ice House312 E Main StPalmyra , PA 17078717-838-0955Valid Starting On:6/7/2011 Expires On:5/1/2012

    VOID

    How to use this:Present at time of purchase/service.If you are a consumer who has purchased a certificate, do

    not use either of the services listed below or you riskrendering your certificate invalid.Merchants ONLY:To redeem or verify this certificate, call1-866-509-7123 (toll-free) or visitwww.doubletakedeals.com/redeem.For merchant support, call 1-866-509-7125.

    DoubleTakeDeals Support: 1-866-509-7124  •  E-Mail Us: [email protected]

    Legal Stuff We Have To Say:This Discount Certificate is for promotional purposes only. The merchant named above (Ice House), not DoubleTakeDeals, is the issuer of this Discount Certificate, and the Merchant is solely responsible for

    redemption. This Discount Certificate cannot be (i) redeemed for cash or applied as payment to any account unless required by applicable law; (ii) used for taxes, tips, prior balances, or shipping or handling

    charges; (iii) used for alcoholic beverages except at the Merchant's sole discretion; (iv) combined with any other coupons, discounts, or promotions except at the Merchant's sole discretion; or (v) copied or

    duplicated (any such copies or duplicates are null and void). The Merchant has the right to substitute goods or services of equal or greater value. Your use of this Discount Certificate is subject to the

    DoubleTakeDeals Terms of Service at www.DoubleTakeDeals.comThis Discount Certificate Expires On: 5/1/2012. This Discount Certificate is null and void if not redeemed by the Expiration Date, meaning that you cannot receive a refund of the amount that you paid for the

    Discount Certificate or of the amount for which the Discount Certificate could have been redeemed at the Merchant prior to the Expiration Date, unless applicable state law prohibits the expiration of your

    Payment, in which case only the Value will expire on the Expiration Date.

    123456789A

    B

    C

    Value: $40.00       For: John Doe$40 Worth of Fine DiningIn a beautifully restored, nearly 100-year-old Dutch Colonial home, lovingly brought back to life to host Ice House and their

    patrons, the restaurant features upscale dining with many homemade items and unique ingredients. Try the Seared Scallops

    appetizer, with fried risotto cake, mornay sauce and watercress.If pizza strikes your fancy, try the magnificent Portabella and Caramelized Onion PIzza with goat cheese and truffle oil. Their

    Herb-Marinated Pork Tenderloin, resting on a plate of creamy polenta, brown sage butter and vegetable is not to be missed, as

    well. BYOB.

    Purchased by:John Doe Redeemable only at:Ice House312 E Main StPalmyra , PA 17078717-838-0955

    Valid Starting On:6/7/2011Expires On:5/1/2012

    Certificate valid for one year. One certificate per table. Not valid on

    holidays. Excludes alcohol. Where dine-in is available, limit 1 per table,

    regardless of separate checks. Merchant will abide by gift certificate state

    laws. No cash back. Must be used in one visit. Not valid on tax or

    gratuity. Certificate cannot be combined or used in conjunction with any

    other offer, coupon or promotion.

    VOIDHow to use this:Present at time of purchase/service.Merchants ONLY:To redeem or verify this certificate, call

    1-866-509-7123 (toll-free) or visitwww.doubletakedeals.com/redeem. If you are aconsumer who has purchased a certificate, do not use

    either of these services or you risk rendering yourcertificate invalid.For merchant support, call 1-866-509-7125.

    Support: 1-866-509-7124  •  E-Mail Us: [email protected]

    Legal Stuff We Have To Say:This Discount Certificate is for promotional purposes only. The merchant named above (Ice House), not DoubleTakeDeals, is the issuer of this Discount Certificate, and the Merchant is solely

    responsible for redemption. This Discount Certificate cannot be (i) redeemed for cash or applied as payment to any account unless required by applicable law; (ii) used for taxes, tips, prior

    balances, or shipping or handling charges; (iii) used for alcoholic beverages except at the Merchant's sole discretion; (iv) combined with any other coupons, discounts, or promotions except at

    the Merchant's sole discretion; or (v) copied or duplicated (any such copies or duplicates are null and void). The Merchant has the right to substitute goods or services of equal or greater value.

    Your use of this Discount Certificate is subject to the DoubleTakeDeals Terms of Service at www.DoubleTakeDeals.com

    This Discount Certificate Expires On: 5/1/2012. This Discount Certificate is null and void if not redeemed by the Expiration Date, meaning that you cannot receive a refund of the amount that

    you paid for the Discount Certificate or of the amount for which the Discount Certificate could have been redeemed at the Merchant prior to the Expiration Date, unless applicable state law

    prohibits the expiration of your Payment, in which case only the Value will expire on the Expiration Date.

    BC

    123456789A

    How are Reports Received? So Easy! Each day that your deal is “live” on the site, you receive

    anemailthatincludeslinkstoyourreportandformatoptions.What Reports are Available? 1. Certificates sold to date 2. Certificates sold on the day prior to the emailWhat Information is Included?

    Deal/Certificate Information: 1.Dealbusinessnameandlocation(s) 2.Dealoptiontitle(s)anddealexpirationdate 3. Certificate number, recipient name, value and offer 4.Totalforcertificatessoldtodate 5. Refund information (per certificate, if applicable)

    Redemption Information (when using available validation options):

    1.Totalforcertificatesredeemedtodate 2.Redeemed/unredeemedfield 3.Totalpurchase:dollaramountattimeofredemption(optional)What Formats are Available?

    1.Print-ready:AcrobatPDF 2.Data/spreadsheet:MicrosoftExcelfilecapabilityto

    transfer report data into your own POS system or

    simply to have the ability to sort and store your data

    Why are There Different Types of Printed Certificates?

    Purchaserseitherkeepthedealcertificatetousepersonally,ortheychoosetogivethedealasagift.

    Eachofthesescenarioscreatesadifferentkindofcertificatetoprint.What are the Parts of a Certificate? Thetwotypesofcertificatesthatyouwillbepresentedhavethe

    same information, just in different places on the actual printout.

    A.Certificatenumber B.Purchaser/certificateholder’sname C.Fineprint

    need to add or change who receives reporting emails?call: 1-866-509-7125email:

    [email protected]

    2

    Reports On Demand1

    Adobe PDF printout

    Whetheryouneedaquickoverviewofallcertificates soldoryourequiredetaileddatatosortandanalyze,we can provide your reporting at your fingertips.

    Gettoknowthecertificatetypesandthedetailsascustomersbring

    them in for redemption. Share this information with your staff so

    that they can become pros at processing your deal!

    Deal Certificate Printout SampleGifted Certificate Printout SampleAny Suggestions on aSuccessful Process? •Goodcommunicationwithyourstaff.Make

    sure that all of your staff is aware that the certificates are accepted at the business and how to process. •Stayorganized.Evenifyouhavemultiple

    stations in your business, have a central location for the certificates redeemed. •Validateeachcertificateasitisredeemed.

    By immediately validating each certificate as it is presented, you will always maintain securerealtimetrackingofyourredemptions

    Is There any OptionOther Than the Printed Certificates? Absolutely.Wearecontinuingtolookateach new trend to ensure that all opportunities will be available! Rewards Card Programs are a perfectfitwhenlookingforanalternativeway of processing, especially if you have multiple locationsordozensofcheckoutstations. Contact us about using your existing system.

    Rewards Card Printout Sample

    Fold

    Validation/Redemption Options

    Certificate Types

    Reports On Demand

    Android is a trademark of Google Inc.

    iPhone is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

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    Phone: Toll-Free1-866-509-7123 1. Enter certificate number followed by # 2. Voice prompt confirms certificate value 3. Press #1 to redeem certificate 4. Voice prompt confirms redemption 5. Press #1 to continue to redeem additional certificates, or hang up to end the call

    Benefits: •Anyphonewithkeypad •Mobileandlandline •Quick/easy,24/7

    Online Keypad www.DoubleTakeDeals.com/redeem 1. Enter certificate number. Press “Continue” 2.Submitpre-discountamount(optional)orpress“Skip” 3. Review deal details 4. Press “Redeem” 5. Press “OK”

    Benefits: •Touchscreen capabilities •Easyuse for multiple workstations

    Mobile AppDownload app from iPhone™ App Store or Android™ Market App 1.Checkcompatibility: iPhone,iPodtouch,andiPadorAndroid 2.AcquireyourIDandSecret(password): emailed in your welcome letter and daily vendor reports

    Benefits: •Quicklysearch,validate,andredeemcertificates •Trackprogressofyourdealsinrealtime •Enterthepre-discounteddollaramountof eachsaletomeasuretrueprogramROI(optional) •Makeaone-touchcalltomerchantsupportCSRs

    Validation/Redemption Options

    Log On ScreenCertificate Review Screen 1

    2

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    3

    We have you covered when those certificates start being

    presented at your place of business! Whether you just

    needaquicklookattheoveralllistofthosesold,or

    requiredetailedinformationforacertaincertificate

    beingpresented—wekeepyouconnected.

    Track your deals in 3 easy steps!

    touchscreen station

    Let’stalk.CALL TODAY1-888-664-9557

    Thebestwaytoreapthebenefitsofyourprogramistotrackeachcertificatesothatyour reporting reflects your progress and success as you start validating and redeeming incomingcertificates.Ourthreeoptionsmakethisprocesssoeasy!

    Join Today

    Save With Us

    Fold

    Let’s talk. CALL TODAY1-888-664-9557

    Let us pay you to advertise!

    DoubleTakeDeals.com

    Let us pay you!

    Where print advertising meets the digital online world

    Your exclusive deal direct mailed to 50,000-150,000 homes

    Daily deals for local businesses reaching local consumers

    No upfront-cost advertising

    Online deals to your local neighborhood!Generate revenue at no risk to you!

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    1187 SOLD

    597SOLD

    323 SOLD

    474 SOLD

    209 SOLD

    106 SOLD

    Block approx. size 2" x 2"

    Half approx. size 3" x 9.75"

    Full approx. size 7" x 9.75"

    Cover approx. size 7" x 7"

    REDEEM CERTIFICATESwww.doubletakedeals.com/redeem

    1-866-509-7123

  • 10 DAYS PRIORTO MAIL DATE

    Proof your magazine ad with your sales rep

    Sign up for DoubleTakeDeals.com!Get ready to check the progress of your dealeach day- it is addicting!

    Timeline of Your Deal

    YOUR AD’S MAIL DATE WEEKCheck your contract copy for your mail date(s)

    From your sales rep, receive copies of your ad mailing in your local magazine

    Review collateral material with your staff

    2 WEEKS AFTER MAIL DATEExpect a courtesy call from us to see how the validation process is working for you

    Share concerns and questions at the time of your call

    4 WEEKS AFTER MAIL DATE Expect a personal visit from us to schedule the next issue or other marketing needs

    Review our Rewards Card Program and continued Email Programs

    You will receive a daily

    e-mail from us on

    certificates that have

    been validated

    FULL PAGE AD SAMPLE ONLINE VIEW CERTIFICATE VIEW