Utilizing Technology to Enhance Student Success and Retention

John Fortiscue – Student Retention Project Manager

Starfish Early Alert and Connect

• TAMUCC’s New Early Warning System

• Faculty can use Starfish to easily raise Academic concerns or “Flags” for undergraduate students and connect them to campus resources.

• 3 Academic Early Alert Progress Report for pre-1000, 1000, and 2000 level courses will be available during Spring 2014.

• Faculty can raise flags or kudos outside of Early Alert Progress Reports for any undergraduate students at any time.

Slide 2

Simple Process: Course Progress Announcement

Accessing Starfish

Blackboard Link

1. Log into Blackboard 2. Log into Blackboard

Progress Report Assignments

• Progress Report Assignments will be listed at the top of the Starfish Homepage, and will display course enrollment and Starfish progress items: Flags or Kudos

• Select any progress items and submit. That’s it.

Slide 5

Completing a Course Progress Report

Demonstration

Early Alert WorkflowSuccess Network: • CASA Staff• AIM & Avid Mentors • Academic Advisor• Faculty Advisor• Career Services

Counselor

Student & Success Network NotifiedCASA, Advising, and Student work to find appropriate solution and support referrals Close the Loop

Faculty Raise Early Alert Referrals: • Tutoring,

Supplemental Instruction, or Writing Center

• Student Engagement and Success

• Enrollment Management

Phase 1: Faculty Raise Early Alert

Easily Raise Academic Flags:• Attendance• Missing or

Incomplete Work

• Low Test/Quiz Scores

• Other performance metrics

Student & Success Network NotifiedCASA, Advising, and Student work to find appropriate solution and support referrals Close the Loop

Faculty Raise Early Alert

Phase 2: Alert Communicated to Student and Student’s Success Network

Student Notified: Student receives notice, which has specific recommendations.

Student & Success Network Notified

CASA, Advising, and Student work to find appropriate solution and support referrals Close the Loop

Faculty Raise Early AlertAssigned Success Network Notified:CASA Retention SpecialistsAcademic Insight MentorsAvid MentorsAcademic Advisors

Phase 3: Intervention

Student & Success Network Notified

CASA, Advising, and Student work to find appropriate solution and support referrals

Close the LoopFaculty Raise Early Alert

Tiered Flag Response• 1 or More Active

Flags – CASA, AIM, Avid Mentors

• 6 or More Active Flags- CASA, AIM, Avid Mentors, Academic Advising

Phase 4: Close the Loop

Faculty Notified of Flag Status• Faculty will be

notified of flag status including flag resolution, student recommended action, and non participatory flagged students.

Student & Success Network NotifiedCASA, Advising, and Student work to find appropriate solution and support referrals

Close the Loop

Faculty Raise Early Alert

Support

Slide 12

Having trouble or have questions?

Please contact: starfish@tamucc.edu

or

John FortiscueJohn.fortiscue@tamucc.edu361-825-3653Center for Academic Student AchievementGlasscock Student Success Center, RM. 121F