Using your e commerce data to improve advertising and retargeting

33
Using your eCommerce data to improve advertising and retargeting by John Larkin @jlarkin353

description

A presentation given to the Magento Ireland meetup about how to use your data to scale your advertising efforts.

Transcript of Using your e commerce data to improve advertising and retargeting

Page 1: Using your e commerce data to improve advertising and retargeting

Using your eCommerce data to improve advertising and

retargeting

by John Larkin

@jlarkin353

Page 2: Using your e commerce data to improve advertising and retargeting

About me

VP Marketing at PropelAdAdvertising Software for eCommerce

Stores

Hi, I’m John!

@jlarkin353

Page 3: Using your e commerce data to improve advertising and retargeting

Advertising Today

@jlarkin353

Facebook Organic reach is declining

Paid Reach is essential

Much more competitive..

Using data to gain an advantage is crucial

Page 4: Using your e commerce data to improve advertising and retargeting

Are my customers on Facebook?

@jlarkin353

1.3B monthly active users Incredible scale

Desktop & Mobile

Facebook lets you find people that are otherwise unreachable.

45% of those reached - are reached exclusively on Facebook

Page 5: Using your e commerce data to improve advertising and retargeting

@PropelAd

TargetingImages

Lead Generation vs RetargetingMobile vs Desktop

What Data can you UseHow can you use it

Advertising Lifecycle

The Agenda

Page 6: Using your e commerce data to improve advertising and retargeting

@PropelAd

How do I target them?

DemographicsInterests

Behaviours

How big should my audience be?(150-200k)

Targeting

Page 7: Using your e commerce data to improve advertising and retargeting

@PropelAd

Optimal size 1200 x 627 pxProduct Shots vs Lifestyle Shots

Customise your image according to audience

Image Fatigue - rotate weekly/bi-monthly

Images

Page 8: Using your e commerce data to improve advertising and retargeting

@PropelAd

Set objectives:What constitutes success?Know your AOV | ROI | LTV

Why is lead gen expensive?Retargeting generates all the sales!

Lead Gen vs Retargeting

Page 9: Using your e commerce data to improve advertising and retargeting

@PropelAd

My customers (mostly) purchase on desktop. No Matter:

Use mobile placement. (Cheaper & Better CTR)

Retarget on desktop to drive sales.

Mobile vs Desktop

Page 10: Using your e commerce data to improve advertising and retargeting

What type of data can you use?

Email ListsPhone numbersMobile App IDs

Cookies

@jlarkin353

Page 11: Using your e commerce data to improve advertising and retargeting

How can you use it?

Custom AudiencesLookalike Audiences

Website Custom Audiences

@jlarkin353

Page 12: Using your e commerce data to improve advertising and retargeting

The Advertising LifeCycle

@jlarkin353

Generate New Leads

Page 13: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Generate New Leads

Your Store

The Advertising LifeCycle

Page 14: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

The Advertising LifeCycle

Page 15: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

CHECKOUT

The Advertising LifeCycle

Page 16: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

CHECKOUT

~1-3%

The Advertising LifeCycle

Page 17: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Your Store

~1-3%

The Advertising LifeCycle

Page 18: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Product

~1-3%

The Advertising LifeCycle

Page 19: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Product Retargeting

Product

~1-3%

The Advertising LifeCycle

Page 20: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Product

~1-3%

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

The Advertising LifeCycle

Page 21: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Product

~1-3%

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

The Advertising LifeCycle

Page 22: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

ProductProduct

Retargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3%

The Advertising LifeCycle

Page 23: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

ProductProduct

Retargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Page 24: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Lookalike Audiences

ProductProduct

Retargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Page 25: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Lookalike Audiences

Product

Custom Audience

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Page 26: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Lookalike Audiences

Product

Custom Audience

Upsell / Complementary Products

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Page 27: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Lookalike Audiences

Product

Custom Audience

Upsell / Complementary Products

Lookalike Audiences

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Page 28: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Product

Custom Audience

Upsell / Complementary Products

Lookalike Audiences

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Lookalikes

Lookalikes Lookalikes

Lookalikes

Page 29: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Product

Custom Audience

Upsell / Complementary Products

Lookalike Audiences

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Lookalikes

Lookalikes Lookalikes

Lookalikes

SCALE

Page 30: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Product

Upsell / Complementary Products

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Lookalikes

Lookalikes Lookalikes

Lookalikes

SCALE

Product Custom Audienc

e

Product Custom Audienc

e

Product Custom Audienc

e

Product Custom Audienc

e

Lookalike Audiences

Page 31: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Product

Upsell / Complementary Products

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Lookalikes

Lookalikes Lookalikes

Lookalikes

SCALE

Lookalikes

Lookalikes Lookalikes

Lookalikes

Product Custom Audienc

e

Product Custom Audienc

e

Product Custom Audienc

e

Product Custom Audienc

e

Page 32: Using your e commerce data to improve advertising and retargeting

@jlarkin353

Shopping Cart

Generate New Leads

Your Store

Adwords

SEO Content

PR

Facebook Ads

Social Media

CHECKOUT

Product

Product Product

Cart Abandonment Retargeting

Product

Upsell / Complementary Products

ProductRetargeting

ProductRetargeting

ProductRetargeting

ProductRetargeting

~10%

~1-3% ~30%

The Advertising LifeCycle

Lookalikes

Lookalikes Lookalikes

Lookalikes

SCALE

Lookalikes

Lookalikes Lookalikes

Lookalikes

Product Custom Audienc

e

Product Custom Audienc

e

Product Custom Audienc

e

Product Custom Audienc

e

TRUE SCALE

Page 33: Using your e commerce data to improve advertising and retargeting

Thanks!

@jlarkin353

Use your data creatively to gain a competitive advantage

and achieve better results.