Stop Wasting Advertising...

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Stop Wasting Advertising Dollars Welcome to Digital Marketing Follow along at hello.etix.com/stop

Transcript of Stop Wasting Advertising...

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Stop Wasting Advertising Dollars

Welcome to Digital Marketing

Follow along at

hello.etix.com/stop

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EVOLUTION OF MARKETING

Advertising > Content > Data (Timing, Individual)

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DATABASE DEVELOPMENTAUTOMATIONEXCLUSIVITY

REGULAR COMMUNICATIONS

EMAIL MARKETING

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1-click forms gather

2.5xmore organic sign-ups than

text links

Ticket Buyers | Organic Signups | Contest Entries | Wifi Capture | Box Office Collection

DEVELOP YOUR DATABASE

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Why send automated emails?

● Saves time

● Introduce yourself and remind your

audience why they signed up

● Establishes a connection with your fans

● Fewer unsubscribes

● Welcome series are NOT an opportunity

to sell tickets or solicit donations - too

soonThe click rate for

welcome emails is

4xgreater than regular promotional emails

AUTOMATION

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Types of automated emails

● Welcome and thanks for being here

● Here’s what you can expect from our emails

○ Announcements

○ Presale codes

○ Contest information

○ Ticket promotions

● Get to know our venue/event

● Follow us on social media

(this is not the time to sale!)

Subscribers who receive a welcome

email show

33%more long-term brand

engagement.

AUTOMATION

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What to include in your automated emails:

● Avoid dates or time sensitive content

● Recognizable subject line, sender name,

and branding

● Personalization

● Thank you message

● What to expect

● Link to email preference page

● One relevant Call To Action

● Social media buttons 74.4%of people expect to receive a welcome

email as soon as they subscribe.

AUTOMATION

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Provide your email database with information not yet available to the public. Exclusivity keeps subscribers engaged and feeling valued.

Note: Focus on time, not necessarily money.

EXCLUSIVITY

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● Trains database on what to expect

● Makes it easy for a user to find tickets

● Encourages conversions

● Less unsubscribes

● Fosters loyalty

REGULAR COMMUNICATIONS

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● Plan ahead - months in advance!

● Keep branding and look consistent

● This is your email, not your website!

● Include exclusive or valuable offers

● Include at least one call to action

● Test your email

● Include partner_id=224

● Track performance

BEST PRACTICES

Maximizing Your Opportunities

Wednesday at 9:45am

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Connect your email provider with Google Analytics to track the success of your emails! You will be able to find this data in Acquisitions > Campaigns.

*Make sure your Google Analytics account is integrated with Etix so you can see ecommerce data.

TRACKING SUCCESS

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SOCIAL NETWORKSADWORDS PAID SEARCH & DISPLAY

RETARGETING

DIGITAL ADVERTISING

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Organic page posts rarely get in front of social media users. Boost your posts to increase engagement & create social ads to drive conversions.

SOCIAL NETWORK ADS

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USE FACEBOOK ADS MANAGER

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PRE-CAMPAIGN ITEMS

In the Crosshairs:

Take Your Best Shot at

Audience Targeting

Wednesday at 9am

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GOOGLE ADWORDSPAID SEARCH

● On PCs, tablets, and smartphones, if the words people type into Google match your keywords, your ad can appear above the search results.

● You only pay when someone engages with your ad (i.e. clicking to your website)

● Hits potential ticket buyers when they are early in the buying process + when they are close to making the purchase.

DISPLAY NETWORK● With millions of websites, news pages, blogs, and Google

websites like Gmail and YouTube, the Google Display Network reaches 90% of Internet users worldwide.

● Create highly targeted campaigns based on what you know about your customers, such as interests or demographics.

● Utilize creative to educate potential buyers, drive clicks to your website, or encourage purchases.

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GETTING STARTED WITH ADWORDSCreate an Adwords account (users, billing, business details)

Determine campaign type (paid search or display)

Determine audience & campaign run items (daily budget, dates, bid strategy)

Create your text ad or upload ad creative

Track & monitor progress overtime

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RETARGETINGRemarketing shows ads to people who've visited your website. When people leave your

website without buying anything, remarketing helps you reconnect with them by showing relevant ads across their different devices.

1Create remarketing

pixel code & install on your website

2Platform buckets

cookie data on those visiting your website

3Use platform to serve

display ads to people in these buckets

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RETARGETING : GETTING STARTEDRemarketing shows ads to people who've visited your website. When people leave your

website without buying anything, remarketing helps you reconnect with them by showing relevant ads across their different devices.

<!— Facebook Pixel Code —><script>!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod?n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0;t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window,document,'script','https://connect.facebook.net/en_US/fbevents.js');// Insert Your Facebook Pixel ID below. fbq('init', 'FB_PIXEL_ID');fbq('track', 'PageView');</script><!— Insert Your Facebook Pixel ID below. —> <noscript><img height=“1” width=“1” style=“display:none”src=“https://www.facebook.com/tr?id=FB_PIXEL_ID&amp;ev=PageView&amp;noscript=1”/></noscript><!— End Facebook Pixel Code —>

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● Implement conversion pixels on Etix confirmation

pages to attribute orders & revenue to ads

● Use partner_id=294 to track direct conversions in Etix

● Regularly monitor your ad performance - don’t wait

until the end of the run!

TRACKING SUCCESS

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$$$Comps: 2 VIP Wristbands

presale password = RALEIGH

DIGITAL MARKETING IN ACTION

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DATABASE DEVELOPMENT

$$ + 2 COMPSEMAIL ADDRESSES + PHONE NUMBERS

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EMAIL COMMUNICATIONSANNOUNCEMENT PRESALE THANKS FOR PARTICIPATING

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DIGITAL ADS

Maximizing Your Opportunities

Wednesday at 9:45am

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Say [email protected] | rockhousepartners.com

Questions?

Samantha CuellarMarketing [email protected]

Alexa ColasurdoClient Marketing [email protected]