Using Social Media to Support Peer Based Improvement
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Transcript of Using Social Media to Support Peer Based Improvement
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Using social media for improvement
Ingrid Koehler24 September 2009
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CARROT OR STICK?You decide (Bthomso on Flickr)
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What is social media
Is it a collection of tools?
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Don’t be fooled by the tools
Social media is social
It’s a new way of connecting
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A personal story
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Dispersed friends
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Meeting on Facebook
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Who’s doing it?
People at the beginning of their careers
But not just them
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How I use social media to support improvement
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My tool box
All free… all make it easy to share
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Identifying and sharing best practice
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Horizon scanning…from policy to practice
Peeps and whale, survive by Phil Romans on FlickrHow blue can it get, by Rietje Swart on Flickr
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But it’s really all about networks
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Connecting communities
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Continuing the conversation
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Monitoring the scene
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Making connections
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Active listening
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And promoting the message
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ANOTHER PERSONAL STORY
....this one’s about work
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Sharing content through a network of networks
3,386 followers
1,085 followers
988 followers
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Amplifying the conversation
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Wider reach
596 views19 downloadsEmbedded on four different blogs
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How we’re going to use social media
Efficiency Exchange
CoPs Blogging
Twitter Yammer
Social reporting
Conversations
Peer support
Peer review
Improvement and Efficiency
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What we expect
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Five steps to a social you
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Carrots
• Help from a network of colleagues inside and outside IDeA
• Better access to examples and consultancy techniques
• Wider reach of practice
• Enhanced profilePhoto: John-Morgan on Flickr
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Sticks
• Isolated OR tons of irrelevant emails
• Good work goes nowhere...or takes forever to get anywhere
• Knowledge withers• Unprepared for new
ways of workingPhoto: Moresheth on Flickr
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Find me
Ingrid [email protected] Policy and Performance Community of
Practice: www.communities.idea.gov.uk
www.ideapolicy.wordpress.comwww.twitter.com/ingridkwww.slideshare.net/ingrid_k