Us 14 Anderson How Smartcard Payment Systems Fail

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    Losses

    (m)

    Year

    2004 2005 2006 2007 2008 2009 2010 2011 2012Total, ex phone (m) 503 491.2 591.4 704.3 529.6 441 410.6 462.7

    0

    50

    100

    150

    200

    250

    300

    Card!not!present

    CounterfeitLost and stolen

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    Mail non!receipt

    Online banking

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    Chip & PIN deployment period

    Phone banking

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