Unleashing the power of digital

communications

Revolutionising housing with care

with life enhancing technologies

2% of

UK housing

stock are

retirement

properties1

Over 75s

will double in

the next 30

years1

The challenges

2

2m people

struggle with

self care2

1/3 of all UK

households

are older

households1

25% of over

60s would

buy a

retirement

property1

The journey

3 General housing

Specialist housing Retirement village

Sheltered housing

Extra care housing

Care home Hospital

GE

NE

RA

L

HO

US

ING

INC

RE

AS

ING

DE

PE

ND

EN

CY

The challenges

4

Public sector cost-cutting, welfare reform, universal credit

Funding

Ageing population, increasing LTCs and dementia, lack of affordable and appropriate

housing

Increasing demand/limited supply

Need to integrate, growing social inclusion agenda

Health and social care

Customer expect better services, increasingly tech savvy, desire to stay in one’s home

longer, negative perceptions

Expectations

Making a change

Budgets

Culture

Awareness

Commissioning & procurement

Integrated approach

Staged approach

Communication

Funding options

Bre

akin

g d

ow

n t

he

ba

rrie

rs

Barr

iers

to

cha

ng

e

Opening up the

world

6

New services

IP telephony

WiFi

Apps

Touchscreen

internet access

Digital inclusion

Concurrent calls

Increased system resilience

Enhanced resident experience

Video door entry

Electronic noticeboard

Information kiosk

myworld

Active health management

Alarm calls

Door entry

Telecare

Telehealth

Lone worker

We have begun a journey from

analogue to digital which will

enable us to deliver flexible

models of housing with care.

Life at your fingertips

7

CONNECTED with internet access

and video telephony SECURE with video door entry

and access control

INDEPENDENT help only when

you need it

PROTECTED with environmental

telecare sensors

FULFILLED with social events

and access to your

community

WELL self care with health

apps and telehealth

SAFE with help available

24 hrs a day

IN CONTROL Easy repair reporting

and calendar management

ASSURED in a home that will

evolve with you

Providers can feel reassured too

With ultra-fast alarm reporting

The ability to handle more than one alarm call at the same time

App functionality that can be tailored to residents’ needs

Free on-site phone calls and the option for low cost VoIP phone

services

8

Reaching out – the community hub

9

Services

General

housing

Specialist housing Retirement village

Sheltered housing Extra care

housing

Care home

Technology-enabled

home

The art of the possible

10

Productivity Productivity

Outcomes Outcomes Efficiency Efficiency

Our vision

We want everyone to able to live their lives to the full in a place of

their choice that meets their physical and emotional needs. We want to

work in partnership with providers to support them on the journey to digital.

We want to enable the delivery of truly integrated health, housing and

social provision which wraps care around the individual. We want to

lead the change, working with you to harness the power of technology to

enable freedom and deliver peace of mind, now and in the future.

Join us on the digital journey

For more information and to

view the new white paper visit:

uk.tunstall.com/digitaljourney

or call us on: 01977 660206