Unit – IV PRODUCTION, MARKETING, FINANCIAL & HUMAN RESOURCE MANAGEMENT OF GLOBAL BUSINESS.
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Transcript of Unit – IV PRODUCTION, MARKETING, FINANCIAL & HUMAN RESOURCE MANAGEMENT OF GLOBAL BUSINESS.
Unit – IV
PRODUCTION, MARKETING, FINANCIAL & HUMAN RESOURCE
MANAGEMENT OF GLOBAL BUSINESS
INTRODUCTION – GLOBAL PRODUCTION
Global production provides an unparalleled opportunity for companies to grow into new markets while at the same time boosting their competitiveness.
Reasons◦ Import restrictions◦ Raw materials◦ Inputs◦ Human resource◦ Labor laws◦ Logistics management◦ Export◦ Different consumers
Location of production
Meaning – location of productionIt determines the cost of marketing
and availability of the products to the international customers.
Meaning – production locationProduction location is concerned with
the establishment of manufacturing facility at a particular place or location
Factors behind the selection of a location
1.Size 8. Logistics
2. Raw Material 9. Economies of scale
3. Currency 10. Low – cost site
4. Political 11. Quality
5. Cultural 12. Subsidiaries
6. Market 13.Customers
7.labour
Global location decision
Country FactorsTechnology FactorsProduct FactorsGovernment PoliciesOrganizational IssuesBusiness Strategy IssuesInventory Management Policies
Scale of operations
The term scale of production refers to the quantity or numbers of a product made.
Its decisions will be influenced by the:Volume or quantities of products requiredTypes of materials used to make the
productsType of product being manufacturedInput factors:Land , labour, capital, resources, and
technology…
Scales of production
Continuous productionEX: FMCG productsBatch ProductionEX: Furniture, Auto AncillarySingle Item Production EX: Designers, Bicycle mfg
Cost of ProductionLabour CostsCapital costs and depreciationCost of materials
Make or buy
Make or buy decisions
The make or buy decisions is the act of making a strategic choice between producing an item internally (in house) or buying it externally (from an outside supplier).
The buy side of the decision also is referred to as outsourcing
Outsourcing
Advantages of Make or buy decision
Advantages Advantages
Lower cost Strategic flexibility
Facilitating Specialized Investments
Lower Costs
Proprietary Product Technology Protection
Offsets
Improved Scheduling Strategic Alliance with Suppliers
Global Supply Chain
It is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end users.
Issues in global supply chain
CostsExchange RateTimeWeather ConditionsCustomsSourcing PlanSupplier SelectionsAdditional considerations
Significance of MakingLower CostsFacilitating specialized
investmentsProprietary product technology
productionImproved scheduling
Significance of BuyingStrategic flexibilityLower costoffsets
Global supply chain management
Supply chain management deals with the total flow of material from supplier through the end user.
Global supply chain business process
Customer relationship management
Customer Service Management
Demand Management
Order fulfillment
Manufacturing Flow Management
procurement
Product Development and Commercialization
Returns Management
Quality considerations
Quality defined as meeting or exceeding the expectations of the customer.
It is the conformance to specifications, value, fitness for use, support and psychological impressions
Globalization of markets - Reasons
Mass ProductionRisk reductionIncrease ProfitsAdverse Conditions of home
countryTo cater the demand of the
foreign marketUnfulfilled needs of the customers
by the domestic companies
Marketing strategy
The International Marketing Strategies should depends on the company’sMarketing Orientation
◦ Production orientation◦ Sales orientation◦ Customer orientation◦ Strategic marketing orientation◦ Societal marketing orientation
Targeting and segmenting markets
Marketing orientations
There are 5 common orientationProduction orientationSales orientationCustomer OrientationStrategic Marketing orientationSocietal Marketing orientation
Target Markets
3 SegmentationsBy CountryBy Global SegmentBy Multiple Criteria
Product DevelopmentProduct development is the
process of finding out the possibility of producing a product.
It involves the adding, dropping, and modification of item specifications in the product line for a given period of time.
Factors contributing to product development
Changing customer preferencesTechnological changesInternational laws and Govt.
PoliciesProduct Life Cycle
Challenges in product development
Key Factors
Designing a Specific
Product
Platform Flexibility
Design for the Market Complexity Management
Variant Design Customer Involvement
Build Anywhere Outsourcing
Design Everywhere Product Development
Development Speed
Pricing StrategiesSkimming StrategyPenetration Pricing StrategyDifferential pricing StrategyGeographic pricing StrategyProduct line pricing Strategy
Pricing Strategies
Factors affecting International pricing StrategiesGovt InterventionsMarket DiversityExport price EscalationFixed vs Variable PricingRelations with Suppliers
Channel Management
It is one of 4P’s ‘Place’The term channel management has two
meanings 1. The Physical movement of goods from the
place of manufacture to a location in or close to points of purchase
2. A marketing channel can be seen as a concatenation of individuals and organizations involved in the process of making goods or services available for use or consumption
Investment decisionsCapital BudgetingCountry Risk AnalysisSources of fundsForeign Exchange Risk
Sources of FundsInternal Sources
◦Funds from the parent (Equity / Loans)
◦Funds provided by operations◦Loans from sister subsidiaries◦Global cash management◦Multilateral netting
External SourcesDebt financingVenture capitalEquity financingFactoringForfeitingEquipment leasing
Exchange rate risk
The risk that a business operations or an investment’s value will be affected by changes in exchange rates.
Foreign exchange risk is the level of uncertainty that a company must manage for changes in foreign exchange rates that will adversely affect the money the company receives for goods and services over a period of time.
Selection of expatriate managers
There are four dimensions that seem to success in a foreign posting:1. Self Orientation2. Others Orientation3. perceptual Ability4. Cultural Toughness
Selection of Expatriate managers
Identification of expatriate pool
Assessment of I.Q.
Determination of Learning styles
Determination of thinking styles
Determination of assignment task
Assessment of family characteristics
Development of Repatriation program
Selection of expatriate candidtes
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