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J U N E 2 4 – 2 6H O U S T O N , T X2019

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Monday, May 13

1:00 pm – 5:00 pm Registration and Cyber Café Chesapeake Ballroom Foyer, Lower Level

2:00 pm – 5:00 pm Board of Directors’ Meeting Cambridge House, Outside Lobby Level

4:00 pm – 6:00 pm AAMVA: Yeah, We Do That! Clipper, Lobby Level

6:00 pm – 8:30 pm Administrators’ Dinner Administrators/Invited Guests/ Sponsors Only

Blue Point Provision Company

8:30 pm – 10:00 pm S’more Time to Network! Grand Fireplace

REGISTRATION AND CYBER CAFÉ HOURS

Chesapeake Ballroom Foyer, Lower LevelMonday, May 13 1:00 pm – 5:00 pmTuesday, May 14 7:30 am – 5:00 pmWednesday, May 15 7:30 am – 3:30 pmThursday, May 16 8:30 am – 12:00 pm

EXHIBIT HALL HOURSChesapeake Ballroom, Lower LevelTuesday, May 14 7:30 am – 6:30 pmWednesday, May 15 7:30 am – 3:40 pm

CONFERENCE OFFICE HOURS Shipjack A, Lobby Level Monday, May 13 9:00 am – 5:00 pmTuesday, May 14 8:00 am – 5:00 pmWednesday, May 15 7:00 am – 5:00 pmThursday, May 16 8:30 am – 4:30 pm

Tuesday, May 14

7:30 am – 5:00 pm Registration and Cyber Café Chesapeake Ballroom Foyer, Lower Level

7:30 am – 6:30 pm Exhibit Hall Chesapeake Ballroom, Lower Level

7:30 am – 8:30 am Breakfast Chesapeake Ballroom, Lower Level

8:30 am – 10:00 am G E N E R A L S E S S I O NOpening Session and Annual Membership Meeting

Choptank Ballroom, Lower Level

10:00 am – 10:30 am K E Y N OT E P R E S E N T A T I O NWhat I Wish I Knew Before I Became an Executive

Choptank Ballroom, Lower Level

10:30 am – 11:00 am Networking Break Chesapeake Ballroom, Lower Level

11:00 am – 12:00 pm G E N E R A L S E S S I O NWorkplace Impairment —Where to Begin?

Choptank Ballroom, Lower Level

12:00 pm – 1:00 pm Lunch Chesapeake Ballroom, Lower Level

1:00 pm – 2:00 pm C O N C U R R E N T S E S S I O N S

eCredentials Galleon, Lobby Level

Buying and Selling Vehicles Online

Clipper, Lobby Level

2:00 pm – 2:10 pm Transition Break

2:10 pm – 3:10 pm C O N C U R R E N T S E S S I O N S

Reducing Suspended Drivers and Alternative Reinstatement Best Practices

Galleon, Lobby Level

Electronic Title Transactions: From ELT to E-Title

Clipper, Lobby Level

3:10 pm – 3:30 pm Networking Break Chesapeake Ballroom, Lower Level

3:30 pm – 5:00 pm G E N E R A L S E S S I O NIndustry Emerging Trends and Technology

Choptank Ballroom, Lower Level

5:30 pm – 6:30 pm President’s Welcome Reception

Chesapeake Ballroom, Lower Level

Wednesday, May 15

7:30 am – 3:30 pm Registration and Cyber Café Chesapeake Ballroom Foyer, Lower Level

7:30 am – 3:40 pm Exhibit Hall Chesapeake Ballroom, Lower Level

7:30 am – 8:30 am Breakfast Chesapeake Ballroom, Lower Level

8:30 am – 9:50 am G E N E R A L S E S S I O N

Jurisdiction Roundtable

Choptank Ballroom, Lower Level

9:50 am – 10:00 am Transition Break

10:00 am – 12:00 pm QuickConnect Chesapeake Ballroom, Lower Level

12:00 pm – 1:00 pm Lunch Chesapeake Ballroom, Lower Level

1:00 pm – 2:00 pm C O N C U R R E N T S E S S I O N S

Not-So-Conventional Vehicles Galleon, Lobby Level

Interacting with Aging and Medically-at-Risk Drivers

Clipper, Lobby Level

2:00 pm – 2:10 pm Transition Break

2:10 pm – 3:10 pm C O N C U R R E N T S E S S I O N S

Employee Recruitment and Retention: Adapting Best Practices for Your Needs

Galleon, Lobby Level

Salvage, Junk, and Auto Theft Trends

Clipper, Lobby Level

3:10 pm – 3:40 pm Networking Break Chesapeake Ballroom, Lower Level

3:40 pm – 4:30 pm C O N C U R R E N T S E S S I O N S

Law Enforcement Roundtable Galleon, Lobby Level

Contact Center Evolution Clipper, Lobby Level

4:30 pm – 5:30 pm Administrators’ Reception Jurisdiction Administrators Only

Windjammer, Lobby Level

4:30 pm – 5:30 pm Jurisdiction Staff Reception Jurisdiction Members Only

Schooner, Lobby Level

6:00 pm – 9:00 pm Night of Networking Harriett Tubman Underground Railroad State Park & Visitor Center

Thursday, May 16

8:30 am – 12:00 pm Registration and Cyber Café Chesapeake Ballroom Foyer, Lower Level

7:00 am – 8:30 am Traditional Past Presidents’ Breakfast

Choptank Ballroom, Lower Level

8:30 am – 9:30 am G E N E R A L S E S S I O N

Leadership Insights from Region 1 Administrators

Chesapeake Ballroom, Lower Level

9:30 am – 9:40 am Transition Break

9:40 am – 10:50 am G E N E R A L S E S S I O N

Customer Management, Security, and Office Design

Chesapeake Ballroom, Lower Level

10:50 am – 11:00 am Networking Break Chesapeake Lobby, Lower Level

11:00 am – 12:00 pm C O N C U R R E N T S E S S I O N S

Creating a Partnership with the Courts

Galleon, Lobby Level

Adapting to Driver-Assistance Technology

Clipper, Lobby Level

12:00 pm – 1:30 pm Awards Luncheon Choptank Ballroom, Lower Level

1:30 pm – 3:00 pm S E S S I O N

Fraud Trends and Solutions

Schooner, Lobby Level/Galleon, Lobby Level/Clipper, Lobby Level

3:00 pm – 3:15 pm Transition Break

3:15 pm – 5:00 pm G E N E R A L S E S S I O N

Data Sharing, Privacy, and Compliance

Chesapeake Ballroom, Lower Level

6:00 pm – 9:30 pm Maryland State Reception and Banquet

Choptank Ballroom, Lower Level