UK Business culture Pragmatic approach ê strong belief in common sense ê dislike rational,...
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![Page 1: UK Business culture Pragmatic approach ê strong belief in common sense ê dislike rational, systematic frameworks ê causes problems in their dealings with.](https://reader035.fdocuments.in/reader035/viewer/2022072005/56649ce65503460f949b4595/html5/thumbnails/1.jpg)
UK Business culture
Pragmatic approach strong belief in common sense
dislike rational, systematic frameworks
causes problems in their dealings with the French
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Achievement oriented
individualist culture
privatisation = increased social mobility
performance the key to success
accent, family or right school less important
masculine culture
long hours common
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Organisations
Hierarchical (line management)
vertical chain of command (top-down)
many layers of management
newer companies have flatter structure
focus on short-term profits
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Leadership style managers: tough & decisive
establish a friendly relationship to subordinates
orders disguised as requests
delegation common
Anita Roddick
Chris Gent
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Women & managementNumber of female managers increasing
25% of junior managers 7% of top management
Reasons growth of service sector education growth of small businesses development of home-office
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Meetings
Decision-making forum
integral part of business
participants do not only contribute on their special areas
not everyone is well-prepared
style informal
start & finish with social chit-chat
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Teamwork
British love teamwork
teams provide security & sense of belonging
individuals dislike profiling themselves
feeling of pulling together
consensus important
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Communication styleSlightly high context
understatement common
indirect style often talk around the subject
tone of voice, stress patterns important
avoidance of confrontations
reserved & unemotional
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Etiquette becoming more “relaxed” (Americanisation)
however, politeness still important
abundance of excuses
academic titles little used
handshaking uncommon
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Punctuality
Between fixed & fluid time not as punctual as the Germans, Japanese or the
Americans
more punctual in business life than social life
greater tolerance for lateness
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Humour
important part of business life
used to establish a good tone
replaces emotions?
presentations & meetings might start with a joke
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Socialising
managers usually socialise with subordinates
colleagues usually lunch together
importance of pub lunch
establishing relationships important