Module 07-Types of managers1

Types of managers

Module 07-Types of managers2

Manager

Person who supports and is responsible for the work of others

Responsible for achieving organizational goals through the efficient and effective use of company resources.

Module 07-Types of managers3

Types of managers (management level)

Top managers - responsible for performance of the organization as a whole or of one of its major parts; guide the organization’s interaction with its environment

Middle managers – oversee the work of large departments or divisions; responsible for lower-level managers and sometimes for operating employees

Team leaders or supervisors – report to middle managers and directly supervise non-managerial workers or operating employees

Module 07-Types of managers4

TOP

Types of managers (management level)

Middle Middle MiddleMiddle

FL FL FLFL

Module 07-Types of managers5

Types of managers (scope of activities)

Functional managers - responsible for just one organizational activity, such as finance or human resources management

General managers - responsible for complex multi-functional units of an organization (i.e. the whole company or a subsidiary)

Module 07-Types of managers6

Types of managers (scope of activities)

GM

VP-Mktg

JSM

Senior sales manager

VP-Prod

Senior sales manager

Production manager

Production manager

FM FM FM FMJSM JSM JSM

Module 07-Types of managers7

Types of managers (according to work activity)

Line managers – directly contribute to the production of the organization’s basic goods or services

Staff managers – use special technical expertise to advise and support line workers

Module 07-Types of managers8

Basic managerial skills

Technical skill - the ability to use the procedures, techniques, and knowledge of a specialized field

Human skill - the ability to work with, understand, and motivate other people as individuals or in groups

Conceptual skill - the ability to coordinate and integrate all of an organization’s interests and activities.

Module 07-Types of managers9

Managerial level and skills

HUMAN

TECHNICAL

CONCEPTUALTop management

Middle management

First-line management

Relative skills needed for effective performance at different levels of management

Module 07-Types of managers10

Effective vs successful managers

Fred Luthans and associates studied more than 450 managers

“Do managers who move up most quickly in an organization do the same activities and with the same emphasis as managers who do the job best?”

F. Luthans, “Successful vs. Effective Real Managers,” Academy of Management Executive, May 1988, pp. 127-32; and F. Luthans, R.M. Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988)

Module 07-Types of managers11

Activities of effective vs successful managers

Module 07-Types of managers12

Effective vs successful managers

Successful managers do not give the same emphasis to the four activities as do effective managers

Promotions are not solely based on performance

Social and political skills play an important role in getting ahead in organizations

Module 07-Types of managers13

The manager, the skills, the job

BALANCE

TECHNICAL &

HUMAN

CONCEPTUAL &

HUMANTop

Middle

First-line

BALANCE

PLANNING

& ORGANIZING

Level Skills Activities

LEADING &

CONTROLLING