Tyler Short SATCOM Resume'
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Tyler Leon Short 9722 Newgrove Ave SW, Lakewood, WA 98498 Phone: 479-619-9228 Email: [email protected] Summary Experienced satellite communications team leader with four years of experience in operating and managing various satellite transmit and receive equipment. Proficient with satellite field deployments as well as shift work at a Network Operations Center. Currently hold an active DoD Security Clearance as well as Microsoft Certifications. Experience United States Army, SATCOM Team Leader 2011-Present Satellite Communication Systems Operator - Maintainer (2011-Present) Supervised, installed, operated and maintained tactical multichannel satellite communications ground terminals, systems, networks, communication security (COMSEC) devices and associated equipment. Lead a satellite team that provided services for over 4000+ users in multiple austere environments, while maintaining a 99% uptime. Proficient in FDMA and TDMA networks. Network Monitor (SNMPc) in Regional Command South, Afghanistan. Responsible for over $800,000 in satellite communication equipment and spares. Maintained full accountability with zero loss. Joint Personal Property Shipping Office, Transportation Specialist 2014 Transportation Specialist (2014) Assisted customers with any questions, issues, and concerns they may have with moving their personal property. Worked with national and international moving companies to arrange pickup and delivery of household goods, whether it be at a residence or to put household goods into storage. Assisted over 3000 customers via email, phone and in person over a 6 month period. Experienced in working with a multitude of customers and always kept a professional demeanor no matter the situation. Kept a log in Microsoft Excel of every single call which included the customer’s name, the issue the customer was experiencing, and how their issue was resolved. Experienced in working with transportation and ticketing systems. Education Thomas Edison State College, Trenton, NJ 76 credit semester hours
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Transcript of Tyler Short SATCOM Resume'
Tyler Leon Short9722 Newgrove Ave SW, Lakewood, WA 98498Phone: 479-619-9228 Email: [email protected]
Summary
Experienced satellite communications team leader with four years of experience in operating and managing various satellite transmit and receive equipment. Proficient with satellite field deployments as well as shift work at a Network Operations Center. Currently hold an active DoD Security Clearance as well as Microsoft Certifications.
Experience
United States Army, SATCOM Team Leader 2011-PresentSatellite Communication Systems Operator - Maintainer (2011-Present)
Supervised, installed, operated and maintained tactical multichannel satellite communications ground terminals, systems, networks, communication security (COMSEC) devices and associated equipment.
Lead a satellite team that provided services for over 4000+ users in multiple austere environments, while maintaining a 99% uptime.
Proficient in FDMA and TDMA networks.
Network Monitor (SNMPc) in Regional Command South, Afghanistan.
Responsible for over $800,000 in satellite communication equipment and spares. Maintained full accountability with zero loss.
Joint Personal Property Shipping Office, Transportation Specialist 2014Transportation Specialist (2014)
Assisted customers with any questions, issues, and concerns they may have with moving their personal property. Worked with national and international moving companies to arrange pickup and delivery of household goods, whether it be at a residence or to put household goods into storage.
Assisted over 3000 customers via email, phone and in person over a 6 month period.
Experienced in working with a multitude of customers and always kept a professional demeanor no matter the situation.
Kept a log in Microsoft Excel of every single call which included the customer’s name, the issue the customer was experiencing, and how their issue was resolved.
Experienced in working with transportation and ticketing systems.
Education
Thomas Edison State College, Trenton, NJ
76 credit semester hours
Microsoft Software and Systems Academy, Cohort 5: Cloud and Network Administration
16 Week program that prepares students with job skills to meet the U.S. IT industry’s high demand for Server and Cloud Administrators. Currently have Cloud and Network Fundamentals certification (MTA 98-366) as well as Security Fundamentals (MTA 98-367).
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Joint Network-Node-Network(JNN-N) KU-Band Terminal Operator
Taught to install, operate, and maintain Satellite Transportable Terminals, and provide an overview of network architecture and switching components.
Structured Self Development
Taught to identify principles of effective management and leadership philosophy.
Awards & Honors
Army Commendation Medal, Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Army Service Ribbon
Personal Skills
Critical thinking, Troubleshooting, Personnel management, Communication, Teamwork and Collaboration, Detail oriented, Resource management, Windows proficiency, Logistics, Microsoft Office, Leadership, Motivation, Passion for technology
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