Tulip Managed Unified Communication Solutions

mpls vpn || network integration || data centre || managed services

Tulip Telecom Ltd.

Managed Unified Communication


Agenda

• AVVID Architecture

• Old Versus New Technology

• Unified Communication Solution

• AVVID Architecture

• Old Versus New Technology

• Unified Communication Solution


AVVID ArchitectureAVVID Architecture


Line Power

Voice VideoE-Mail Web

Voice, Video, and Data - One Network

RingRing

RingRing

Key User Services on One NetworkKey User Services on One Network


Value of Convergence

Common Infrastructure leverages:• Capital investments across the company• Common knowledge pool• Quicker integration and broader solutionsIP Technology leverages• Common standards and open competition• Advanced solutions with less technology

constraints • Well proven model today and tomorrow

Common Infrastructure leverages:• Capital investments across the company• Common knowledge pool• Quicker integration and broader solutionsIP Technology leverages• Common standards and open competition• Advanced solutions with less technology

constraints • Well proven model today and tomorrow


Convergence Benefits Today

Tangible Return on Investments • Building provisioning

•(cable plants, switching equipment)• Reduced administration

•(zero cost moves, directories)• Virtual office extensions Increased Productivity• Unified messaging• Personalized information services• Enhanced customer response

Tangible Return on Investments • Building provisioning

•(cable plants, switching equipment)• Reduced administration

•(zero cost moves, directories)• Virtual office extensions Increased Productivity• Unified messaging• Personalized information services• Enhanced customer response


Old World Versus New World TechnologyOld World Versus New World Technology


Old World Centralized ArchitectureWhy Change?

Mainframe

Terminals (TN3270)

Legacy PBX

Legacy Phones

Features/Functionality Tied to These Boxes

=

Endpoints—Very Little Processing/Intelligence

CharacteristicsCharacteristics• ProprietaryProprietary• ExpensiveExpensive• Single purpose applicationsSingle purpose applications


Distributed Web (IP) Architecture and its Global Impact

Mainframe

Terminals

Web/Mail/Application Servers

HTTP Requestfor Endpoint/Service

Intelligent BrowserBased Endpoints

IP

HTMLHTML

Real AudioReal Audio

POP/SMTPPOP/SMTP

JAVAJAVA

Features and Applications can reside anywhere in the network

DNSE-mail RelayHTTP Proxy


DSL

Application server

Application server

PrinterAttendant Console

Attendant Console

CO Line 1, 2, 3, 4

Traditional Business Solution:Separate Voice and Data Infrastructure

Public Inter net

Access Switch

Fax

Dial backup and POS

PSTN

IDS

FW

VPN conc

Lobby PhoneLobby Phone

Analog phones


DSLFax

Cisco Unified Solution

GUI Management

station

GUI Management

station

Employee PC, IP Phone 7960G and voice mail

Application server

Application server

Printer

IP Phone in lobby, break

room, or conference room

IP Phone in lobby, break

room, or conference room

Dial backup and POS

Analog phones

IP Phone for receptionistIP Phone for receptionist

Wireless LAN access point

Wireless IP Phone

CO Line 1, 2, 3, 4

Change to AVVID Architecture

Public Internet

PSTN

Table PC


Managed Unified Communication SolutionManaged Unified Communication Solution


Tulip

MPLS

Tulip Data Center

Call Processing Agent

CISCO 7940 IP PHONESCISCO 7940 IP PHONES

Router

Switch

ComputerSwitch

Computer

CISCO 7940 IP PHONES


Computer



Router

Router

Switch

Switch

Customer Location

Customer Branch

Managed UC Voice Calls

Meeting Place

Customer Branch

A

B

Voice Call from A to B

Call Control Signal Flow

Voice Channel from A to B

RingRing


Tulip

MPLS

Tulip Data Center



Router

Switch

ComputerSwitch

Computer

Video TelephonyCISCO 7940 IP PHONES

Computer



Router

Router

Switch

Switch

Customer Location

Customer Branch

Managed UC Voice and Video Calls

Meeting Place

Customer Branch

A

B

Video and Voice Call from A to B


Voice and Video Channel from A to B

RingRing

Local Remote

Remote Local


Tulip MPLS

Tulip Data Center



Router

Switch

ComputerSwitch

Computer



Computer



Router

Router

Switch

Switch

Customer Location

Customer Branch

Managed UC Voice Mails

Meeting Place

Customer Branch

A

B

Voice Call from A to B


RingRing

RingRing

RingRing

Records Voice Mail


Tulip

MPLS

Tulip Data Center



Router

Switch

ComputerSwitch

Computer



Computer



Router

Router

Switch

Switch

Customer Location

Customer Branch

Managed UC Voice Mails Contd…

Meeting Place

Customer Branch

A

B

Alerts the Phone “You have a Voice Mail”

The User can retrieve voice mail from phone or voice mail can be sent as

a .WAV file as an email


Integrated Messaging Client View: Example


MPLS

Tulip Data Center



Router

Switch

ComputerSwitch

Computer



Computer



Router

Router

Switch

Switch

Customer Location

Customer Branch

Managed UC Meeting Place

Meeting Place

Customer Branch

A

B

User “A” schedules a Meeting and invites B and C

C

User Dials the meeting place number as emailed to them

Everyone gets in the conference


Web Meeting Room Tour - Full Meeting Room Participant List: Show all web and voice participants in the conference

Chat Pod: In session chat is provided. Chat with a specific participant or send a message to everyone

Note Pod: In session notepad is provided

Share Window: This collaboration space allows participants to screen share an application, window or their desktop

User can share a presentation

Voice, Video and Presentation (Data) Integration


In Summary…Benefits of Unified Communication

• Streamline business processes• Increase efficiency and employee productivity • Find the right person on their preferred device right

now• Take control of communications—eliminating

human middleware

• Streamline business processes• Increase efficiency and employee productivity • Find the right person on their preferred device right

now• Take control of communications—eliminating

human middleware


What Tulip Can Offer

• Technology requires investments like:• Capital Expenditure for the infrastructure.• Bandwidth• Operational cost• Skill Sets etc.

• Technology requires investments like:• Capital Expenditure for the infrastructure.• Bandwidth• Operational cost• Skill Sets etc.

Tulip Offers Managed Unified Communication as an “Opex” Model.

Just ask for the service and improve the way you communicate


Thank you

Ashraf I. MemonHead – Managed Services

Thank you

Ashraf I. MemonHead – Managed Services

Tulip Managed Unified Communication Solutions

Technology

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