TSP156 Frontier User Manual V1.1

Frontier User Manual TSP156.doc Issue 1.1 – April 2008

This document is the copyright of Money Controls Ltd and may not be reproduced in part or in total by any means, electronic or otherwise, without the written permission of Money Controls Ltd. Money Controls Ltd does not accept liability for any errors or omissions contained within this document. Money Controls Ltd shall not incur any penalties arising out of the adherence to, interpretation of, or reliance on, this standard. Money Controls Ltd will provide full support for this product when used as described within this document. Use in applications not covered or outside the scope of this document may not be supported. Money Controls Ltd. reserves the right to amend, improve or change the product referred to within this document or the document itself at any time.

Money Controls 2008. All rights reserved.

Frontier User Manual TSP156.doc Issue 1.1 – Apr 2008

Money Controls 2008. All rights reserved. of 35

Contents 1. Diary of Changes..........................................................................................................................................................4 2. Introduction ..................................................................................................................................................................5 3. Kit Contents..................................................................................................................................................................5 4. Installation ....................................................................................................................................................................6

4.1 Hardware installation..............................................................................................................................................6 4.2 Ardac Elite Driver Installation .................................................................................................................................7 4.3 Software installation .............................................................................................................................................10 4.4 Setting up Frontier................................................................................................................................................11

4.41 To determine the correct com port. ..................................................................................................................11 4.5 Registering Frontier..............................................................................................................................................12

5. Run levels ...................................................................................................................................................................13 6. Using the software .....................................................................................................................................................14

6.1 General Features (Customer Level) .....................................................................................................................14 6.11 History ..............................................................................................................................................................14

6.11,1 Show .............................................................................................................................................................................. 14 6.11,2 Hide ................................................................................................................................................................................ 14 6.11,3 Clear............................................................................................................................................................................... 14

6.12 Options.............................................................................................................................................................15 6.12,1 Use Escrow .................................................................................................................................................................... 15 6.12,2 Use Stacker.................................................................................................................................................................... 15

6.13 Tools ................................................................................................................................................................15 6.13,1 Flight Recorder............................................................................................................................................................... 15 6.13,2 Audit Data....................................................................................................................................................................... 16 6.13,3 Reset .............................................................................................................................................................................. 16

6.14 Setup................................................................................................................................................................17 6.14,1 Comms ........................................................................................................................................................................... 17 6.14,2 Register .......................................................................................................................................................................... 17

6.15 About................................................................................................................................................................17 6.2 <Information> .......................................................................................................................................................18 6.3 <Note Program>...................................................................................................................................................18 6.4 <Firmware> ..........................................................................................................................................................19 6.5 <Diagnostics>.......................................................................................................................................................20

6.51 Tools ................................................................................................................................................................20 6.51,1 Reset .............................................................................................................................................................................. 20 6.51,2 Self Test ......................................................................................................................................................................... 20 6.51,3 Eeprom - Save ............................................................................................................................................................... 21

6.52 View .................................................................................................................................................................22 6.52,1 Read Optos .................................................................................................................................................................... 22 6.52,2 Read Inputs .................................................................................................................................................................... 23 6.52,3 Opto States .................................................................................................................................................................... 23

6.53 Motor Control....................................................................................................................................................23 6.54 Stacker Cycle <Cycle> .....................................................................................................................................24 6.55 <Clear> ............................................................................................................................................................24 6.56 <Close>............................................................................................................................................................24

6.6 Note Handle – Non Escrow Mode ........................................................................................................................25 6.7 Note Handle – Escrow Mode................................................................................................................................27

6.71,1 <Return Note>................................................................................................................................................................ 27 6.71,2 <Route Note> ................................................................................................................................................................. 27 6.71,3 <Wait in Escrow> ........................................................................................................................................................... 27

6.8 <Demo> ...............................................................................................................................................................28 6.9 <Macro> ...............................................................................................................................................................29

7. Troubleshooting and support ...................................................................................................................................30 7.1 Troubleshooting guide..........................................................................................................................................30 7.2 USB-RS232 converters ........................................................................................................................................30 7.3 Support.................................................................................................................................................................31 7.4 Spares..................................................................................................................................................................31



8. Appendix 1 (Data Grab Level) ...................................................................................................................................32 8.1 Options.................................................................................................................................................................32

8.11 Grab Accepts....................................................................................................................................................32 8.12 Grab Rejects ....................................................................................................................................................32

8.2 Tools ....................................................................................................................................................................33 8.21 Grab Last Note .................................................................................................................................................33

9. Appendix 1 (Engineering Level)................................................................................................................................34 9.1 Merge Firmware + Note Table..............................................................................................................................34

Figures Figure 1: Power Connections .................................................................................................................................................6 Figure 2: Front USB port position...........................................................................................................................................6 Figure 3: Frontier Run Levels...............................................................................................................................................13



1. Diary of Changes

Issue 1.0 ..................................................................................................................................March 2008 1st Issue

Issue 1.1 ............................................................................................................................. 28th April 2008

Corrected typing errors



2. Introduction Frontier is a software package to support Money Controls Ardac Elite note acceptor (also called BNV’s). The Frontier software enables the Ardac Elite to be programmed with Note Tables, Firmware and Macros. In addition access is available to change user definable options as well as full diagnostics features can be performed.

3. Kit Contents The Frontier kit consists of the following items: -

1 x Software installation CD. 1 x User Guide 1 x USB Comms cable A to B.



A B

4. Installation

4.1 Hardware installation

1. Connect power to the Elite via either the 2 way power connector (Ardac Elite for IGT) “A” or via the 20 way connector (All other customers) “B”.

Please refer to the Ardac Elite Technical Manual TSP139 for more information.

Figure 1: Power Connections 2. Connect rectangular end “A” of the USB lead to a free USB communications port on the

computer and then connect the square end “B” of the USB cable to the corresponding socket on the front of the Ardac Elite as shown below.

Figure 2: Front USB port position



4.2 Ardac Elite Driver Installation

1. Once the Ardac Elite has been connected to the PC, and powered up, then the drivers need to be installed.

2. Follow the steps below to install the new Drivers 3. Select “No, not this time” and click on <Next>.

4. You are first asked to install the Ardac Elite driver.

Click “Next”

Select “No”



4. <Browse> for the directory of the drivers, press <OK> then <Next>.



5. Ignore the following warning and <Continue Anyway>

6. Click on <Finish>

7. Repeat steps 1 to 5 for the installation of the “Ardac Elite USB Serial Port”

Note:- The drivers are in the same location.



4.3 Software installation Place the Frontier installation CD into your CD ROM drive. Open the CD directory and choose ‘setup.exe’ The following on-screen instructions will be displayed. Click on the buttons highlighted in Red.



4.4 Setting up Frontier Connect power to the Ardac Elite. Ensure the LED on the front is flashing Green. Connect the front USB port on the Ardac Elite to the PC. Start Frontier by selecting it from the programs menu (Start\Programs\Money Controls\Frontier). If the following screen appears, either the Ardac Elite is not connected or the incorrect com port has been selected.

4.41 TO DETERMINE THE CORRECT COM PORT.

Goto Device Manager. Open the branch “Ports (COM & LPT) Check if “Ardac Elite USB Serial Port” is present. Note the Com Port number and change the screen above to the same.



4.5 Registering Frontier Connect power to the Ardac Elite. Ensure the LED on the front is flashing Green. Connect the front USB port on the Ardac Elite to the PC. Start Frontier by selecting it from the programs menu (Start\Programs\Money Controls\Frontier). The following screen will be displayed.

When the screen above is displayed, contact Money Controls Technical Services on the number shown, or at [email protected] quoting the ‘Current Key’ and the ‘Lock Code’. If the following screen appears, then the Elite is Not Connected or the Com Port has not been correctly set – see section 4.41. Once the registration is complete, the following screen will be displayed.

Money Controls Technical Services will supply a new number which should be entered here, press <OK> to continue.



5. Run levels Frontier has three different run levels, which allow the various features to be used. Below is a spreadsheet which shows which features the run levels allow. The run level is decided when the product is registered.

Figure 3: Frontier Run Levels

CustomerData grab Engineer Page

Information x x x See Section 6.2 Note Program x x x See Section 6.3 Firmware x x x See Section 6.4 Diagnostics x x x See Section 6.5 Note Handle x x x See Section 6.6 Demo x x x See Section 6.8 Macro x x x See Section 6.9 Exit x x x History Show x x x See Section 6.11,1 Hide x x x See Section 6.11,2 Clear x x x See Section 6.11,3 Options Use Escrow x x x See Section 6.12,1 & 6.7 Use Stacker x x x See Section 6.12,2 Grab Accept x x See Section 8.11 Grab Rejects x x See Section 8.12 Tools Flight Recorder x x x See Section 6.13,1 Audit Data x x x See Section 6.13,2

Merge Firmware + Note Table

x See Section 9.1

Reset x x x See Section 6.13,3 Grab Last Note x x See Section 8.21 Setup Comms x x x See Section 6.14,1 Register x x x See Section 6.14,2 About x x x See Section 6.15



6. Using the software This manual will show each feature step by step, starting with the general features which do not depend on the access level, then showing the features which the higher run levels allow. To skip directly to the desired feature/run level, use the links on the contents page Figure 3: Frontier Run Levels.

6.1 General Features (Customer Level) Some of the more obvious features do not require screenshots. Exit – This exits the program. Tools / Reset – This resets the Ardac Elite. Setup / Register – This returns to the registration screen – See section 4.5.

6.11 HISTORY

6.11,1 Show This shows a log of events with times.

6.11,2 Hide This hides the History screen.

6.11,3 Clear

This will clear the History screen.

Select the History – Show menu OR Double Click the black bar to show the History.



6.12 OPTIONS

6.12,1 Use Escrow To confirm the operation of Escrow Mode “check” [Use Escrow], otherwise leave un-checked. See section 6.7 for further details.

6.12,2 Use Stacker

“check” if a stacker is fitted. “uncheck” if operating without a stacker.

6.13 TOOLS

6.13,1 Flight Recorder Flight Recorder is data stored in the Ardac Elite which contains data as to why a note has rejected and which note it could possibly have been. This data can then be used by Money Controls to improve the acceptance of the Ardac Elite. It may be required that this data is sent via e-mail to Money Controls.



6.13,2 Audit Data This is more data stored by the Ardac Elite as to reasons for rejection, i.e. DIP Switch Inhibit, Host Reject, Host Inhibit, Validation etc etc. Money Controls and the operators, can then use the information to calculate acceptance rates based on validation rejects only. The information below shows that 1 Coupon was accepted, 4 notes from location 01 (€5) and 3 notes from location 02 (€10). See Information screen section 6.2 <Clear History> This will Delete the Audit Data from the Ardac Elites memory

6.13,3 Reset This will send a ccTalk Reset command to the Ardac Elite and a soft reset will be performed.



6.14 SETUP

6.14,1 Comms Various communication parameters can be setup here.

6.14,2 Register After the 12 month license period expires, or before, the software can be re-registered by following the information on the screen below. When the screen below is displayed, contact Money Controls Technical Services on the number shown, or at [email protected] quoting the ‘Current Key’ and the ‘Lock Code’.

6.15 ABOUT The about screen shows the version number of Frontier, along with the time and date of creation. To access this screen, choose About menu from the main screen.

Shown are the default settings. The only item which may need to be changed is the “Communication Port. See section 4.41 for further information.



6.2 <Information> This shows various information about the BNV. The above shows BV information. The most useful items being “Software Version”, “Currency Revision” and the actual notes programmed. Shown is the Euro tables EU-001 (type 1) / 014 (Revision of tables) which accept 5, 10, 20, 50, 100, 200 and 500 Euros and the firmware version is AEN (Netplex) – F1 (type 1) – V7.04.

6.3 <Note Program> This button allows the user to program Note Tables separately from the Firmware. NOTE:- This CANNOT be used on a NETPLEX Ardac Elite. It can only be used on ID003 and ccTalk. The tables are stored in .TAB files and will be located in C:\Program Files\Money Controls\ Common\Notes Simply highlight the file and click <Open> or click / double click on the .TAB file required. Once programming is complete, the Ardac Elite will reset.



6.4 <Firmware> This button allows the user to program Firmware separately from the Note Tables. This button is also used to program Netplex Combined Firmware and Note Tables. The Firmware is stored in .Bin files and will be located in C:\Program Files\Money Controls\ Common\Firmware. Simply highlight the file and click <Open> or click / double click on the .bin file required. Firmware descriptions:

XE024…… = Netplex Combined Core and Tables - firmware AE3……. = ID003 firmware AEC…….= ccTalk firmware

Note:- Firmware can only be updated or rolled back, It CANNOT be used to change from one protocol to another. Should this be attempted, the following message will appear.



6.5 <Diagnostics>

6.51 TOOLS

6.51,1 Reset This will send a ccTalk Reset command to the Ardac Elite and a soft reset will be performed.

6.51,2 Self Test

This will cause the Ardac Elite to perform a self test. Any issue that is found will be displayed in the view pane as shown below.



6.51,3 Eeprom - Save This will save an encrypted file of the contents of the Ardac Elite memory, which can be used by Money Controls to diagnose any problems which may be occurring.

The location of the maps directory is shown below. The filename will be saved as Ardac6 + Serial number .map – e.g. Ardac6_15977.map Click on <Save> and send to [email protected].



6.52 VIEW

6.52,1 Read Optos Shows the A/D Voltage values of the various internal optics Shown below are nominal values.



6.52,2 Read Inputs Shows actual A/D values of the various internal optics. Also DIP switch positions and stacker conditions Shown below are nominal values.

6.52,3 Opto States Shows the condition of the various internal optics “clear or blocked”. The Barcode receivers should always = black bar – unless faulty. Shown below are quiescent values.

6.53 MOTOR CONTROL This tests if the Transport motor is functioning correctly. <Forward> – starts the motor to accept notes. <Stop> – stops the motor <Reverse> – starts the motor so notes are rejected The motors will continue in the same direction until <Stop> is clicked.



6.54 STACKER CYCLE <CYCLE> Click this button to cycle the stacker once. The following message may appear – this is not a fault.

6.55 <CLEAR> Clears the contents of the Diagnostics window.

6.56 <CLOSE> Closes the Diagnostics screen.



6.6 Note Handle – Non Escrow Mode This test allows the user to perform acceptance tests of true notes and or fraud notes. Click on <Note Handle>. The following screen will be seen. Click <No> Frontier will then read the note ID’s and the following screen will be displayed. When a note is accepted, the value will be displayed in the window as shown below and the Accepted counter will be incremented. Should a note be rejected, the reason for rejection will be displayed in the window as shown below and the Rejected counter will increment. Click <Abort> to cancel the test.



If only specific notes are required for acceptance testing, then specific notes can be enabled or disabled as follows. When the screen below appears, click <Yes>. The following screen will be displayed. Check a note to accept, uncheck to reject. In the following example, only the English £5, £20 and £50 will accept. Click <OK> Now when a note is rejected, the following 2 screens will be shown. Followed by:- Note:- the Rejected counter will still increment.



6.7 Note Handle – Escrow Mode Ensure the Escrow menu is checked. Click on <Note Handle>. Now the following screen will be seen. By default the note will stay in Escrow for around 10 seconds and then return.

6.71,1 <Return Note> Click to immediately return the note from Escrow.

6.71,2 <Route Note>

Click to immediately accept the note.

6.71,3 <Wait in Escrow> When clicked, the note will remain in Escrow for approx another 10 sec’s unless <Return Note> or <Route Note> is clicked.



6.8 <Demo> The Demo button allows users to see the scanning techniques used by Ardac Elite. Click <Demo> the following screen will be displayed. Enter a note. The note will be displayed whether it is accepted or rejected. Click on the image text – See above. By clicking on the Red Green Blue RGB buttons below, 3 of the wavelengths can be seen plus the combination of all 3 as shown below.



6.9 <Macro> Click on the <Macro> button. The macros should be stored in the path as shown below. If not, <Browse> to their location. Highlight the required macro and click <OK> or double click on the required macro.

Click on the required answer. When finished, the status will be displayed.



7. Troubleshooting and support

7.1 Troubleshooting guide The most common problem is no communication. This is caused by either no power to the Elite, no USB (FRONT) connection or the wrong comm. port setting. Should any of the following screens be seen then this is an indication of the problem stated above. See section 4.41 for further details of how to find the correct comm. port.

7.2 USB-RS232 converters Any questions regarding USB-RS232 converters with Frontier should be directed towards your local Money Controls Technical Services dept (see Support).

Press <Cancel> – <No> – and select the correct Comm. port ensuring the other parameters shown are also the same.

If the “Enter Security Code” screen re-appears, then either the comm.. port is still incorrect, there is no power or there is no USB connection to the Front of the Ardac Elite.



7.3 Support For support using this software, please contact your local Money Controls Technical Services office. Money Controls UK - Technical Services Tel: +44 (0) 161 955 0124 E-mail: [email protected] Website: http://www.moneycontrols.com/support/technical_support.asp

7.4 Spares For price and availability please contact your local Money Controls Customer Services Dept: Money Controls UK – Customer Services Tel: +44 (0) 161 955 0176 E-mail: [email protected] Website: http://www.moneycontrols.com/support/customer_support.asp



8. Appendix 1 (Data Grab Level) From the Data Grab Level of Frontier, further options are available to the user. Under the Menu Bar - Options, Grab Accepts and Grab Rejects will be shown.

8.1 Options

8.11 GRAB ACCEPTS When checked, this mode will download data from note which have been accepted. Hence, this should be used for Fraud data grabbing.

8.12 GRAB REJECTS When checked, this mode will download data from note which have been rejected. Hence, this should be used for True Note data grabbing – in poor acceptance conditions. Complete the above form (the same form is used for BOTH grab accepts and grab rejects) with the Country, Value, Issue, Orientation and if the note is a fraud, check the fraud check box and enter a brief description of the fraud – including the serial number of the note. Then click <OK>. The data will be stored in C:\Program Files\Money Controls\Frontier\Data Grabs.



8.2 Tools

8.21 GRAB LAST NOTE After accepting a note – during <Note Handle>, the data can be grabbed from the last note accepted. After the note required has been accepted, close the Note Handling screen and select [Grab Last Note]. The following screen will appear. Complete the form below with the Country, Value, Issue, Orientation and if the note is a fraud, check the fraud check box and enter a brief description of the fraud – including the serial number of the note. Then click <OK>. The data will be stored in C:\Program Files\Money Controls\Frontier\Data Grabs.



9. Appendix 1 (Engineering Level)

9.1 Merge Firmware + Note Table The Engineering level allows the firmware and Tables to be combined. Select [Merge Firmware + Note Table]. Click <Select FW> and locate the firmware file. Click <Select NT> and locate the note tables. Select the protocol for how the tables are to be combined – ID003 in the example below. Click <Save>. Select the directory to save to and click <Save>.



This manual is intended only to assist the reader in the use of this product and therefore Money Controls shall not be liable for any loss or damage whatsoever arising form the use of any information or particulars in, or any incorrect use of the product. Money Controls reserve the right to change product specifications on any item without prior notice

TSP156 Frontier User Manual V1.1

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