The Relocation Department, Inc. The Relocation Department, Inc. was founded to provide the most was founded to provide the most ideal outsourced staffing solution ideal outsourced staffing solution for companies which no longer for companies which no longer wish to dedicate staff, in whole or wish to dedicate staff, in whole or in part, to manage relocation in part, to manage relocation benefits. benefits.

Foundational Foundational ExpertiseExpertise

President

Pat LynchBackground:Corporate Human Resources

Baxter Healthcare Corporation

Relocation Benefits Administrator

Searle/Monsanto

Corporate Relocation Director

Basis for The Relocation Department’s

business model :

Replacing those corporate positions

she once held, the best alternative to

staffing internally.

Chief Executive Officer

Nick CasielloBackground:Relocation Services Management

Executrans

Director Resale Management

Coldwell Banker Relocation Services,

Inc.

Vice President, Midwest Region

Basis for The Relocation Department’s

business model :

Depth for Home Sale Program

management real estate knowledge

Inventory management.

Foundational Foundational ExpertiseExpertise

TRD Recruiting/ TRD Recruiting/ TrainingTraining

Skills Set HierarchyCommunication

•Problem Solving•Customer Care Oriented

Transferable Skills•Human Resources•Teaching•Legal•Creative Services/ Art

Training•Average six months•Technical

Although we provide outsourcing resources, Although we provide outsourcing resources, we view our clients as employers. We will attune we view our clients as employers. We will attune to our employers' cultures and perform our jobs to our employers' cultures and perform our jobs

to consistently exceed performance expectations, to consistently exceed performance expectations, achieve service excellence and diligently contain costs. achieve service excellence and diligently contain costs. We will give our employers the economic and business We will give our employers the economic and business

focus improvements derived from outsourcing AND focus improvements derived from outsourcing AND the proper advocacy for transferring employees.the proper advocacy for transferring employees.

Mission Mission StatementStatement

100% 100% Client Retention Since Client Retention Since 19931993

Job Job ResponsibilitiesResponsibilities

Relocation Benefits Relocation Benefits AdministrationAdministration

• Benefits review and explanationBenefits review and explanation

• Pre-move counseling for jobPre-move counseling for job candidates and employees candidates and employees considering transfers.considering transfers.

• Service provider selection, managementService provider selection, management and resources co-ordination.and resources co-ordination.

• Preparation of estimated relocation Preparation of estimated relocation budget.budget.

Integrated Expense Integrated Expense AdministrationAdministration

Listing Management Listing Management (Marketability™) (Marketability™)

Home Sale Program Home Sale Program AdministrationAdministration

Benefits CommunicationBenefits Communication

Online VIP RoomOnline VIP Room

““Thank you for all your Thank you for all your help in our move to AZ. help in our move to AZ. I know you do this I know you do this everyday, but this can be everyday, but this can be very stressful for the very stressful for the family that moves. And family that moves. And if it wasn’t for you I’m if it wasn’t for you I’m sure I would have hung sure I would have hung Scott by his toes long ago.”Scott by his toes long ago.”

““Thank you for all your Thank you for all your help in our move to AZ. help in our move to AZ. I know you do this I know you do this everyday, but this can be everyday, but this can be very stressful for the very stressful for the family that moves. And family that moves. And if it wasn’t for you I’m if it wasn’t for you I’m sure I would have hung sure I would have hung Scott by his toes long ago.”Scott by his toes long ago.”

““This is my 10This is my 10thth Corporate CorporateRelocation in the past 25 years. Relocation in the past 25 years. I would love to have many Barb I would love to have many Barb Basso’s in my own organizationBasso’s in my own organizationbecause she exceeds customer because she exceeds customer expectations.”expectations.”

““This is my 10This is my 10thth Corporate CorporateRelocation in the past 25 years. Relocation in the past 25 years. I would love to have many Barb I would love to have many Barb Basso’s in my own organizationBasso’s in my own organizationbecause she exceeds customer because she exceeds customer expectations.”expectations.”

““During the past nine yearsDuring the past nine yearswith US Cellular, we’ve relocatedwith US Cellular, we’ve relocateda few times. Our past experiencesa few times. Our past experiences

with relocation companies have with relocation companies have been about as pleasant as havingbeen about as pleasant as having

a root canal. What a welcome a root canal. What a welcome surprise it was to work withsurprise it was to work with

The Relocation Department. The Relocation Department. Moving is stressful enough, thisMoving is stressful enough, this

time we felt we had someone wetime we felt we had someone wecould depend on. We would highlycould depend on. We would highly

recommend The Relocation Department.”recommend The Relocation Department.”

““During the past nine yearsDuring the past nine yearswith US Cellular, we’ve relocatedwith US Cellular, we’ve relocateda few times. Our past experiencesa few times. Our past experiences

with relocation companies have with relocation companies have been about as pleasant as havingbeen about as pleasant as having

a root canal. What a welcome a root canal. What a welcome surprise it was to work withsurprise it was to work with

The Relocation Department. The Relocation Department. Moving is stressful enough, thisMoving is stressful enough, this

time we felt we had someone wetime we felt we had someone wecould depend on. We would highlycould depend on. We would highly

recommend The Relocation Department.”recommend The Relocation Department.”

““I feel very comfortable I feel very comfortable calling Bev to inform her calling Bev to inform her of a new relocation. I know of a new relocation. I know that our employees will be that our employees will be treated in a professional and treated in a professional and considerate manner. Believe considerate manner. Believe me, it’s great not to have to me, it’s great not to have to worry about all the detailsworry about all the details involved in relo.” involved in relo.” George Hyland, HR DirectorGeorge Hyland, HR Director

““I feel very comfortable I feel very comfortable calling Bev to inform her calling Bev to inform her of a new relocation. I know of a new relocation. I know that our employees will be that our employees will be treated in a professional and treated in a professional and considerate manner. Believe considerate manner. Believe me, it’s great not to have to me, it’s great not to have to worry about all the detailsworry about all the details involved in relo.” involved in relo.” George Hyland, HR DirectorGeorge Hyland, HR Director

““Serena deserves a raise!!Serena deserves a raise!!She did a wonderful job.”She did a wonderful job.”““Serena deserves a raise!!Serena deserves a raise!!She did a wonderful job.”She did a wonderful job.”