Transnational education: conversations for success - Jisc Digital Festival 2015

Transnational education

Conversations for success

» Strategic importance of transnational education (TNE)

» Jisc’s TNE support programme

› TNE support strategy

› Market intelligence

› Development and delivery

› New opportunities

» Jisc’s TNE vision

Overview

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 3

Strategic importance of TNE


Transnational education (TNE) is the provision of education for students based in a country other than the one in which the awarding institution is located (Quality Assurance Agency, Dec 2013)

Type of TNE Activity (Higher Education Statistics Agency):

» Overseas branch of UK awarding institution (‘branch campus’)

» Overseas partnership

- students registered at UK institution

- students registered at overseas institution

» Distance/online learning (may involve in-country support centre)

Defining transnational education


Sector policy interest


» HMG Industrial Strategy (2013): International Education Strategy

» Department of Business, Innovation and Skills» Universities UK» Higher Education International Unit» HEFCE» Association of Colleges» GuildHE» Quality Assurance Agency» British Council» Higher Education Academy» Leadership Foundation for HE» National Union of Students» UKTI/UKTI Education» EducationUK

To the UK…..



UK TNE Census 2014 (Higher Education)» Value to UK economy:

› Total TNE revenue for UK HEIs: ±£496m pa

› Average annual remittance per student: £1,530

› Distance learning generates most revenue: ±£212m pa

› Branch campus turnover: ±£140m pa

» HESA Annual Overseas Record not capture extent or complexity of TNE

» Majority of TNE appears to involve at least some form of part-time study

» Subtle differences between subject areas by TNE type, country, level of study

» (Relatively) stable TNE host countries

» Majority of TNE programmes in maintenance mode, 25% expanding

» Expansion focused on TNE controlled by UK provider




Benefits….to the UK and host institution….


» Institutional international strategies

» Global approach

» Educational reach

» Teaching partnerships

» Curriculum development

» Academic standards

» Research collaboration

» Brand and reputation

» Staff development and mobility

» Student recruitment, ‘halo effect’


….and to the student


» Employability

» Access to UK education in home country

» Mobility

» Student experience

» Study in English

» Develop understanding of other cultures

Top 10 UK institution providers of TNE (2011-12)



% of market (including Brookes) % of market (excluding Brookes)

1. Oxford Brookes 44.1 -

2. London International 8.0 14.3

3. Open University 7.5 13.4

4. Wales 2.9 5.1

5. Heriot Watt 2.5 4.4

6. Liverpool 2.3 4.2

7. Staffordshire 2.2 3.9

8. Greenwich 2.1 3.8

9. Coventry 1.9 3.4

10. Middlesex 1.7 3.1

11. Others 24.8 44.4

Lucy Burrow

Director of global IT service delivery

University of Nottingham


‘Transnational Education. International learning is moving into a new and more mature phase of flexible

provision, combinations of student mobility, branch campuses, smaller hubs and wide-ranging forms of

face-to-face teaching and on-line collaboration. Many of these initiatives will be based on collaborations

and consortia; all will require sophisticated, reliable and secure digital solutions. In addition, the

combination of ubiquitous bandwidth and location-intelligent mobile devices will require solutions that

keep pace with commercially-driven digital innovation. For most universities and colleges, these

solutions will be unaffordable without shared innovation and implementation. Jisc provides these

services in response to the needs of its members and users.’

Martin Hall, Jisc Chair, 12 February 2015



Challenges



TNE support strategy

Jisc’s TNE support programme

Jisc will help to enable its community to deliver its TNE activities within the global markets of interest.

We will achieve this by extending the Janet network to overseas locations through the development of new delivery partnerships and infrastructure, and by providing advice

and promoting opportunities for collaboration.

Where possible we will leverage existing assets as far as possible, and particularly those operated by other international research & education networks, but we will

always select the most cost-effective and appropriate mechanism to meet our customers’ needs.


Market intelligence

» Secure greater understanding of the UK HE sector’s TNE activities today, and plans in the near to medium term (3-5 years)

» Commissioned research

» Targeted at International Office Directors in and IT/Technical Staff

» Focus groups and interviews with 30+ HEIs in Jan/Feb 2014

» Survey questionnaire issued to all HEIs in July 2014 – 38% response rate

» Report published in January 2015

Commissioned research

‘Which of the following broad delivery modes of TNE is your HEI currently engaged in?’ (n=90)

Market intelligence


9%

10%

11%

12%

32%

33%

54%

0% 10% 20% 30% 40% 50% 60%

Currently none

International Branch campus

Don't know

Other

International Partnership operated jointly with an overseas HEI partner

International Partnership entirely dependent on infrastructure provided by anoverseas HEI partner

Online provision, blended and/or distance learning, including MOOCs

‘In which modes of TNE are you most likely to commence or intensify your activities?’ (n=41, IO only)

Market intelligence


7%

10%

37%

59%

73%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Other

International Branch campus

International Partnership entirely dependent on infrastructure provided by an overseasHEI partner

Online provision, blended and/or distance learning, including MOOCs

International Partnership operated jointly with an overseas HEI partner

‘ Does your HEI manage its own IT operations internationally?’(n=32, IT only)

Market intelligence


6.3%

34.4%28.1%

18.8%

Yes, all done by our IT department in the UK

Yes, done by the IT team at the overseas branch campuswith some support from the UK campus

No, the overseas branch campus arrange its own ITservice contract locally

No, the IT service is included in the building leasing andmanaged by the overseas campus

Other

Don't know6.3%

6.3%


» Planned expansion of TNE activities in the next five years (>80%)

» Models: branch campuses minority; partnerships and online/blended learning majority and growing; desire to shift to real-time online teaching delivery

» Locations: Australia, Botswana, China, Hong Kong, India, Indonesia, Kuwait, Malawi, Malaysia, Myanmar, Oman, Russia, Singapore, South Korea, Sri Lanka, Tanzania, Turkey, US and Vietnam

» Network use: E-mail/web browsing, internet, access to library, registration systems and online courses hosted in the UK

» Network issues: Poor network performance; protection of copyright data and intellectual property; integration of IT with partner institutions

» Key issue: communication and coordination between International and IT Offices in TNE planning and delivery

» Key issue: Network arrangement and management: ‘don’t know’

Summary of findings

Market intelligence


% IT staff don’t know

Market intelligence

45% how TNE is delivered at their institution

38% their own network arrangements for partnerships abroad

44% if network requirements and responsibilities are included in partnership agreements

24% which aspects of TNE their network is used for

19% if their institution manages its own IT operations abroad

31% if their institution has procured connectivity from an ISP provider other than Janet

52% which data-related problems have been encountered

57% if their institutional risk assessments include IT infrastructure


» Preferred model, where possible, through strategic partnerships with research & education networks whose communities are active in transnational education

» ‘Strategic Alliance’ agreed with CERNET, the Chinese Higher Education network, in December 2013, utilising the high-speed London-Beijing ORIENTplus connection

» Strategic Alliance given access to increased bandwidth for international transit at no cost, resulting in better quality connectivity via CERNET

Project #1

China: ‘Global Partnership’ Service

Development and delivery

» Working with universities of Bangor, Bradford, Coventry, De Montford, Edinburgh, Glasgow, Hull, Lancaster, Nottingham, QMUL, Reading and Westminster - mostly through partnership models, but also support for regional offices


» Commercial ISP connections overseas procured and managed by Jisc - utilising Jisc’s expertise in procurement of connectivity, global transit and private peerings

» Local MAN established in EduCity to universities of Newcastle and Southampton in 2014; Reading to join in 2015 – improved capacity and resilience

» Good relationship with commercial ISP enabled negotiation of a significant reduction in costs for Heriot Watt, Putrajaya

Project #2

Malaysia: ‘Global Connect’ Service


Project #3 (pilot)

‘Multi Site’ Service: University of Nottingham


» Four physical global locations› UK (Nottingham!)› Ningbo, China (2005)› Kuala Lumpar, Malaysia (1999)› Semeniyh, Malaysia (2006)

» Requirements: secure, global resilient network across four sites

» Jisc exploring › network improvements › Jisc services e.g. eduroam, telephony, v-

scene› Ongoing support, management,

monitoring



“Flying Professor means that we have to do more

communication with large numbers of students….. we

tried many solutions…. but of course the best one was the

one with [Jisc]– the Strategic Alliance between CERNET

and [Jisc] has provided evident solutions so far” Dr Yasir Alfadhl, Flying Faculty Lecturer, Queen Mary, University of London

“We were delighted by the way in which the [Jisc] TNE

service were able to take on negotiation with Telekom

Malaysia for provision of an internet service for our new

Malaysian campus in Putrajaya. As well as streamlining

the process, [Jisc] were able to secure considerable

savings for us on previously quoted prices”Mike Roch, Director of Information Services, Heriot Watt University

Testimonials


“We are using the [Jisc] TNE support service to explore options and costs in a number of countries. Although these discussions are at an early stage, we take enormous confidence from the fact that [Jisc] are helping us to move these matters forward. Prior knowledge of local contacts, existing and potential partners and also the experience [Jisc] have gained from UK based work make progress much easier and hopefully, ultimately more cost effective”Brian Henderson, Head of Service Management, University of Aberdeen

New opportunities


QAA TNE Reviews British Council Shape of Things to

Come I2012

British Council Shape of Things to

Come II2013

HMG Industrial Strategy 2013

BIS ‘Value of TNE’ 2014

Jisc2015

Pri

ori

ty C

ou

ntr

ies

Caribbean (Trinidad & Tobago) (ongoing)

United Arab Emirates (2014)Mainland China (2012)

Singapore (2011)Malaysia (2010)

India (2009)Greece and Cyprus (2008)

Hong Kong (2007)China (2006)

ChinaIndiaUSA

BrazilIndonesia

Nigeria

Hong KongMalaysia

SingaporeUAE

QatarSouth Korea

BrazilChina

ColombiaIndia

IndonesiaMexico

Saudi ArabiaTurkey

The Gulf

MalaysiaChina

Hong KongOmanUAE

GreeceSingaporeGermany

IndiaSingapore

Ireland

Middle East Sri LankaMauritiusPakistan

South KoreaMalta

Medium TermAfricaBrazil

IndonesiaHong Kong

IndiaSingapore



Future markets mentioned in OBHE market intelligence

» ‘Partnerships’

› Australia, Botswana, China, Hong Kong, India, Indonesia, Kuwait, Malawi, Malaysia, Myanmar,

Oman, Russia, Singapore, South Korea, Sri Lanka, Tanzania, Turkey, US, Vietnam

» Branch campus plans

› China, Egypt, Malaysia, Mauritius, Nepal, Sri Lanka, United Arab Emirates

New opportunities


New opportunities


» South Korea

» Mauritius

» Malta

» Sri Lanka

» Pakistan

» United Arab Emirates & Middle East


» India

» Africa

» Hong Kong

» Singapore


New opportunities


China, Malaysia,Middle East, Mauritius, Sri Lanka, Pakistan, Sout Korea, Malta

Africa, India, Singapore, Hong Kong, Brazil,Indonesia

Network: ‘Global Connect’,’Global Partnership’eduroamV-scene/video conferencingCertificatesSecurityCloud servicesData storageLicencing – library, software

HEFE

SchoolsPrivate education providers?

Public sector? Other?...

PR

OD

UC

TS

AN

D S

ER

VIC

ES


» New services – multi site, managed services

» Licensing – software, digital resources

» Further education and schools

» New models of delivery – online/distance learning, blended learning – next generation TNE

» Support for evaluation and assessment, student experience

Future challenges



Value proposition


Cost

Risk

Quality

Time

Jisc TNE Support Programme:

VALUE PROPOSITION

(Re)Negotiation

Development

Management

Legal costs

Advice on T&Cs

NRENs

Governments/Educational Departments

Commercial suppliers

Country technology limitations

Infrastructure

NRENs

Peerings

NREN collaboration

Utilise existing infrastructure

Global TNE policy development

In-country knowledge

Negotiate international transit

Procurement expertise overseas

Delivery solutions

Contract

Aggregate demand

Managed services

Monitoring

Cost sharing

Troubleshooting

Programme established

Study tour to US and Canada

Milestones

Jisc’s TNE Vision

Au

gu

st 2

013

Jan

ua

ry 2

014

Ma

rch

20

14

Au

gu

st 2

014

Jan

ua

ry 2

015

Fe

bru

ary

20

15

Ma

rch

20

15

Jun

e 2

015

Programme established

Market research (OBHE) initiated Policy

stakeholders engaged

Services explored

e.g. eduroam

New services established

‘Global Partnership’‘Global Connect’

Establish new

customer requirements

Ap

ril 2

015

Evaluation of Pilot#1

and #2

New Jisc services

Se

pte

mb

er

2015

Jisc TNE services

‘business as usual’

Communication and report

dissemination

Market research

published

Pilot Project#1

(China) and #2 (Malaysia)

initiatedPilot#3 ‘

‘multi site’ initiated

Initiate FE workstream


» Jisc are rapidly building knowledge, expertise and critical mass – delivering real savings, a better quality network and more efficient process to the sector to support overseas activities

» Currently in a leading global position with our support for TNE

» Jisc’s vision for TNE support, in five or ten years, is to work with key global stakeholders, influence global TNE strategy and policy, and promote collaboration

Jisc’s TNE Vision


» Within your institution

› Know your institutional international/TNE strategy

› Ensure IT support for TNE is fully considered and costed into plans at the earliest opportunity

» With your international partner

› Understand partner’s infrastructure and technologies, including host country limitations

› Build appropriate technology responsibilities into contracts

» With Jisc

TNE: Conversations for success

Jisc’s TNE Vision

Find out more…

Contact…

Dr Esther WilkinsonBusiness development, TNE, Jisc

[email protected]

jisc.ac.uk/rd/projects/transnational-education

Transnational education: conversations for success - Jisc Digital Festival 2015

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Transcript of Transnational education: conversations for success - Jisc Digital Festival 2015