"Transformation starts with people" - by Aino Hanttu
Transcript of "Transformation starts with people" - by Aino Hanttu
![Page 1: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/1.jpg)
UXPA London April 20th 2017
Aino Hanttu
Service Design Lead at Futurice
@ainohanttu
@futurice
Transformation starts with people
![Page 2: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/2.jpg)
Founded in 2000300+ employees from 22 countries8th year in a row profitable growthYOY growth 30%
HelsinkiTampere
Stockholm
Berlin
Munich
London
We help our customerssucceed in digitalbusiness_
![Page 3: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/3.jpg)
The digital disruption needs builders, innovators and change agents to show
the world the way_That’s us
![Page 4: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/4.jpg)
Our clients_
![Page 5: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/5.jpg)
We help our clients achievedigital transformation
on 3 levels_Creating a culture that
makes innovation happen
Discovering and designing new digital
services
Developing, scaling and sustaining digital
services
![Page 6: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/6.jpg)
We help our clients achievedigital transformation
on 3 levels_Creating a culture that
makes innovation happen
Discovering and designing new digital
services
Developing, scaling and sustaining digital
services
![Page 7: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/7.jpg)
![Page 8: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/8.jpg)
![Page 9: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/9.jpg)
![Page 10: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/10.jpg)
Transformation
1_ starts with a vision
2_ starts from the top
3_ is about building internal capabilities
![Page 11: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/11.jpg)
![Page 12: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/12.jpg)
![Page 13: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/13.jpg)
Transformation
1_ starts with a vision
![Page 14: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/14.jpg)
![Page 15: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/15.jpg)
![Page 16: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/16.jpg)
![Page 17: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/17.jpg)
![Page 18: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/18.jpg)
Transformation
2_ starts from the top
![Page 19: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/19.jpg)
![Page 20: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/20.jpg)
![Page 21: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/21.jpg)
![Page 22: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/22.jpg)
![Page 23: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/23.jpg)
Digital disruption
![Page 24: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/24.jpg)
OPEN SOURCE & AVAILABLE AT LEANSERVICECREATION.COM
EASY TO USE CANVASES FOR ALL STAGES OF PRODUCT DEVELOPMENT
TOOLKIT FOR CHANGE
WRITTEN TEACHING GUIDES ON HOW TO USE EACH CANVAS
![Page 25: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/25.jpg)
Transformation
3_ is about building internal capabilities
![Page 26: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/26.jpg)
![Page 27: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/27.jpg)
![Page 28: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/28.jpg)
![Page 29: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/29.jpg)
![Page 30: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/30.jpg)
![Page 31: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/31.jpg)
![Page 32: "Transformation starts with people" - by Aino Hanttu](https://reader036.fdocuments.in/reader036/viewer/2022062412/5a66752c7f8b9ac5128b47ad/html5/thumbnails/32.jpg)
Transformation
1_ starts with a vision
2_ starts from the top
3_ is about building internal capabilities