Training Adult Learners to Use EMR Technology Ruth Bowen Susan Thomas.
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Transcript of Training Adult Learners to Use EMR Technology Ruth Bowen Susan Thomas.
21st Century LiteracyA Workforce Application in
Healthcare
Training Adult Learners to Use EMR Technology
Ruth BowenSusan Thomas
2
Introductions Approach to teaching students to use an
Electronic Medical Record Hands-On class experience Panel Discussion Wrap-Up: 199C Training and Upgrading Fund
Today…..
3
Engage Learners Introduce Foundation Concepts Orient Students to basic EMR Navigation Have students use a live system to create
an electronic record for a patient Advanced: Digital Patient Record
Certification (Sponsored by AMIA)
Approach: EMR Course Components
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Staying focused on the outcome and purpose of EMR systems and not the technology!
Engaging Learners
5
Why
◦Is Electronic Medical Record technology important to me?
◦Is this technology important to my family?
◦Is this technology important to my community?
Engaging Learners
$3.8 Billion Spent on EMR Technology By 2015!
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How much health care spending is attributable to Chronic Disease◦ A. 10 Billion◦ B. 50 Billion◦ C. 180 Billion◦ D. 262 Billion
What percent of dollars are spent on public efforts to manage chronic disease?◦ A. 1%◦ B. 5%◦ C. 10%◦ D. 15%
Using EMR Technology to Manage Chronic Disease
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How much health care spending is attributable to Chronic Disease◦ A. $!0 Billion◦ B. $50 Billion◦ C. $180 Billion◦ D. $262 Billion
What percent of dollars are spent on public efforts to manage chronic disease?◦ A. 1%◦ B. 5%◦ C. 10%◦ D. 15%
Using EMR Technology to Manage Chronic Disease
*National Council on Aging
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How many deaths associated with these disease can be prevented every year? *
- Heart Disease
- Cancer - Stroke - Lower Respiratory
◦ A 258,000◦ B 55,700◦ C 152,500
Using EMR Technology To Prevent Avoidable Deaths
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How many deaths associated with these disease can be prevented every year? *
- Heart Disease
- Cancer - Stroke - Lower Respiratory
◦ A 258,000◦ B 55,700◦ C 152,500
◦ *CDC
Using EMR Technology To Prevent Avoidable Deaths
10
How many patients die prematurely because of preventable hospital errors?
◦ A. 50,000 – 125,000◦ B. 1250,000 – 175, 000◦ C. 210,000 - 400,000
Using EMR Technology to Prevent Hospital Deaths
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How many patients die prematurely because of preventable hospital errors?
◦ A. 50,000 – 125,000◦ B. 1250,000 – 175, 000◦ C. 210,000 - 400,000
◦ Hospital medical errors now the third leading cause of death in the U.S. (Journal of Patient Safety, 2014)
Using EMR Technology to Prevent Hospital Deaths
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Can you share a situation where an electronic record would have improved the quality of care?
Coordination mishaps and misadventures? Lack of communication between physicians? Patient lacks information or is confused? Bag of meds?
Discussion -
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Where records are used – healthcare organizations
What roles access an EMR Patients, registrar, allied health professionals,
nursing, physicians, billing and revenue cycle management, housekeeping, etc.
Content of EMR Records◦ Demographics◦ Insurance and payment info◦ Clinical Information
Problems, Medications, Allergies, Laboratory Data
Foundation Concepts
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Basic principles of managing records Privacy and Security
◦Authentication- passwords and electronic signature
◦Role-based security◦Regulatory HIPAA requirements
Foundation Concepts
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Free! Ambulatory EMR System
◦ Intended for small physician office or clinic◦ Is a “certified” system◦ Basic system – does not have capabilities needed for
complex ambulatory service (oncology, surgery, dialysis)◦ Core system is free but providers must pay for additional
capabilities E-Prescribing Interfaces from Laboratory, Radiology, Transcription
◦
Practice Fusion
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User-interface is a browser ◦ Must use Google Chrome/FireFox
Cloud-based◦ Patient data is not stored locally◦ Practice Fusion responsible for security and
integrity of data◦ Easier to maintain: no installed
programs on local computers 24 x 7 Support On-Demand Training
Practice Fusion “Technology”
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Orientation to Practice Fusion User Interface
Basic EMR Navigation
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Use a Live SystemCreate Your Patient Record….
Digital Technology In HealthCare
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District 1199C Training & Upgrading Fund
Preparing Healthcare Workers Today for the Workplace of Tomorrow
4 Career Paths◦ Nursing◦ Health Information◦ Behavioral Health◦ Allied Health
Labor-management cooperative with 50+ employers contributing so employees get education
Community grant funded projects
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Greater Philadelphia Healthcare Partnership 120+ members – employers, academics, and
workforce development Sector training initiative – healthcare
organizations collaborate on training Meetings to educate members on industry
trends, focused topics Key projects currently –
◦ H1B On-the-Job Training grant◦ Job Opportunity Investment Network Collaborative◦ Health Information Professions with Temple
Advocacy at federal and state level
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Technology in Every Job
Electronic Health Record use by Nurses, Doctors, Nurse Aides
Hand held computer devices used by Food Service workers
Telemetry, X-ray, physical therapy all use computerized devices
Pharmacy Technicians – e-prescribing Medical Assistant is a hybrid – clinical and clerical
– must have computer skills; need spreadsheets, word processing, database, Internet, email
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Evolution of Our Health Information Program 2010 – recognized the need for all workers to
be computer literate Developed Electronic Health Record
Certification for our members:◦ International Computer Drivers License – 7
certifications◦ Medical Terminology◦ Electronic Health Record – DPRC certification with
Practice Fusion◦ Customer Service and Communication
Added courses in Medical Billing, Business Writing, Coding Certification