TQM QUIZ-1. 1. What is the fundamental attribute of TQM? a. Drawing control charts b. Having team...
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Transcript of TQM QUIZ-1. 1. What is the fundamental attribute of TQM? a. Drawing control charts b. Having team...
![Page 1: TQM QUIZ-1. 1. What is the fundamental attribute of TQM? a. Drawing control charts b. Having team meetings c. Top management's direct involvement d. Meeting.](https://reader030.fdocuments.in/reader030/viewer/2022033000/5697bfe01a28abf838cb3008/html5/thumbnails/1.jpg)
TQM
QUIZ-1
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1. What is the fundamental attribute of TQM?a. Drawing control charts b. Having team meetings c. Top management's direct involvement d. Meeting ISO 9000 audit
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2. What is the parameter needed for Drawing control charts ?
a. Calculation of statistics from data b. Adjusting the machines c. Teamwork training of workers d. Top management involvement
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3. What is Inspection assurance? a. The process is in control b. Workers are motivated c. Product meets specification d. Quality problems are solved
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4. What is control chart ?a. Whether workers are motivated b. Top management takes interest in quality c. Inspectors are doing their jobd. Process variability
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5.Who quoted the statement “Quality is a predictable degree of uniformity and dependability at low cost?
a) Deming b) Crosby c) Juran d) Hoshin
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• What the customer feeling about product if Q= P/E ?
• a) 2 b) 0 c)1 d)none of the above
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7. Which one is four pillars of TQM?a) Team work b) CPI c) plan d) customers
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8. What step has to take first in bench marking?a) Performance b) Features c) reliability d) planning
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9. Which one of the following belongs to Evolution of TQM?
a) Quality b) vision c) mission d) policy statement
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10. Which one of the following belongs to Quality Council?
a)Leader b) team members c) CEO d) all the above
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11. Who derived TQM philosophy?a) Crosby b) Deming’s c) Juran d) None of the above
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12. Which one of the following belongs to ASQ?a) Reception b) Believe c) Trust d) Price
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13. How many types of teams are there?a) 5 b) 3 c) 4 d) 2
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14. Which one of the following belongs to Natural Team ?
a) CEO b) Manager c) Coordinator d) Member alone
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15. Which of the following is odd one? a) Sponsor b)Team Composition c) Ground Rules d)approximate participation
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16. Which stage the employee improvement take place?
a) Storming stage b) Training stage c) forming stage d) Performing stage
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17. Which one is belongs to Rewards? a) Intrinsic b) Innovating c) Inspecting d) Incompatible
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18. Which of the following refers the 14 principles?
a) Deming Philosophy b) Juran Trilogy c) PDSA d) PDCA
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19. Which one is not a Juran Trilogy?a) Planning b) Control c) Improvement d) Process safer
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20. How many phases are there in PDSA? a) 1 b) 2 c) 3 d) none of the above
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21. Which one is not belongs to 5s concepts?a) SEITON b) SEIRI c) SHITSUKE d) KAIZEN
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22. Which of the following belongs to Clearing? a) PDSA b) SEIRI c) QFD d) SEISO
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23. Which of the following belongs to Arranging?
a) SEITON b) KAIZEN c) QFD d) 5S
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24. Which one is more important in quality of product?
a) Motivation b) Team work c) Customer Service d) Reward
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25. Which concept denotes Cleanliness? a) SEITON b) SEIRI c) SEIKETSU d) SEISO
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26. Which of the following is not belongs to employee improvement?
a) Convention method b) employee oriented c) little investment d) Technological oriented
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27. Which of the following is diversity source?a) Sole sourceb) single sourcec) multi source d) multiple source
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28. Which one of the following not belongs to Supplier Selection?
a) Survey b) Enquiry c) Experience d) Recommendation
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29. Which concept denotes Discipline?a) 5H2W concept b) Motivation c) SHITSUKE d) TQM principles
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30. Which of the following method belongs to Technological aspect?
a) KAIZEN b) KAIRYO c) PDSA d) none of the above
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31. Which of the following is not in the tools of management?
a) Check sheet b) Histogram c) Pareto diagramd) Matrix Diagram
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32. What is the other name of Fish Bone diagram?
a) Check sheet b) Histogram c) Pareto diagram d) Cause and Effect Diagram
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33. Which of the following is not in the tools of management?
a) Bell shaped b) Double peak c) plate d) Comb
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34. How we can measure process improvement data?
a) Control chart b) Control chart for variable c) Control chart for characteristics d) none of the above
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35. Which of the following sector belongs to quantifiable data?
a) Control chart b) Control chart for variable c) Control chart for characteristics d) none of the above
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36. Which of the following is in the old tools of management?
a) Affinity diagram b) histogram c) tree diagram d) matrix diagram
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37. Which is similar to Six Sigma Concept?a) PDSA b) PDCAc) ZD d) Zigma
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38. Which one of the following term belongs to Six Sigma concept?
a) Define b) quantify c) quality d) none of the above
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39. Which one of these deserves employee motivation?
a) Maslow Theory b) Motivation Factor c) Reward and Recognition d) Hygiene factor
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40. What does Six Sigma perfection states?a) 3.4 defects per Trillion b) 3.4 defects per Billionc) 3.4 defects per Million d) 3.4 defects per thousand
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41. Which of the following is not CPI concept?a) Juran b) Deming c) Crosby d) 5S
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42. How many parts are there in Juran’s Trilogy? a)3 b) 2 c) 11 d)1
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43. How many stages are there in Supplier sourcing?
a) 2 b) 4 c) 9 d)12
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44. How many stages are there in Supplier selection?
a) 8 b) 15 c) 6 d)12
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45. Which one is wrong with respect to Q7 concepts?
a) Affinity b) control chartc) check sheet d) histogram
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46. Which one of the following is termed as fish bone diagram?
a) CE b) Histogram c) Control chart d) Check Sheet
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47. How many Phases are in PDSA? a) 3 b) 4 c) 5 d)7
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48. What is the concept of SIX sigma?a) ZB b) ZD c) quality d) none of these
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49. How many phases are there in six sigma? a)12 b) 24 c) 6 d)11
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50. Which company demonstrates the six sigma concept?
a) Motorola b) TATA c) GM d) Ford