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COUNTRY-SPECIFIC DETAILS

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Classification: Internal

Our personalized service and tailor-made solutions can help you make informed decisions,

reduce supply chain delays and save money. Not just in the countries listed below, but also

in more regions across the world.

Get in touch with us and we’ll provide you with a Customs House Brokerage solution that

suits you the best.

TO KNOW MORE, CLICK BELOW ON THE COUNTRY NAME

Brazil Canada Denmark

Ecuador France Germany

Italy Peru Poland

Portugal Russia Senegal

South Africa Spain Sweden

Thailand United Kingdom United States of America




BRAZIL

Local contact options

Please contact your Customer Service representative to include one of our Customs House

Brokerage products in your supply chain.

Core products

Import Customs

Clearance

Export Customs

Clearance

Transit Documents

Standard full import customs

clearance process

• Standard import

clearance procedure

• Guidance on correct

merchandise fiscal

classification

• Customs clearance

consultzancy service

Standard full export

customs clearance process

• Standard export

clearance procedure


merchandise fiscal

classification


consultancy services

A transit document allows

free movement of cargo and

containers trough Brazilian

territories, suspending the

payment of duty and VAT

until the destination

• Drawback

• Bonded Warehouse

• Temporary Admission

• Other Ad-hoc atypical

process: RE-IMPORT

• Drawback

• Bonded Warehouse

• Temporary Admission

• Other Ad-hoc atypical

process: RE-EXPORT

• DTA

Additional Custom House Brokerage services

• Duty Recovery and Savings

• Certificate of Origin application

• Classification

• Auditing and KPI reports

• Cloud service for documentation storage

What is required to complete Customs House Brokerage?

• Signed Power of Attorney (POA)

Signed Power of Attorney by importer or exporter on company letterhead and notarized

document; This will grant permission to complete CHB process.

• Radar Register

Screenshot evidence of accomplished registering; Include Damco as exporter/or

importer representative on Customs System

• Marinha Mercante Register (scanned copy of RG/CPF from POA)

Enable Damco as representative on Marinha Mercante website in order to be able to

pay taxes on importer’s behalf;




• Certified copy of Company’s Registration;

• Copy of VAT Certificate/Tax ID = CNPJ;

• Electronic POA uploaded to Damco in e-CAC (BR digital Customs portal for queries);

Mandatory Documents

• Signed POA

• Commercial Invoice (s)

• Packing List (s)

• Classification Number/ HTS (NCM)

• Original Bill of Lading (for imports

and Booking for exports)

Additional Documents (where applicable)*

• Licenses

• Health Certificates

• Preferences Certificates

FAQs

Q: What is the Pricing / Cost of these services?

A: Please refer to the pricing schedule presented to you

Q: What can hold up my Customs Clearance?

A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be

awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and

vessel delays.

Q: What is Radar?

A: Radar is a mandatory license on Brazilian Customs system for those who wish to export or

import in Brazil. There are different levels of permission and pre-established amount of

goods that a company can export or import and usually that will depend on the size of the

company.

Q: What if I do not have Radar?

A: You can apply directly to Brazilian Customs or request consultancy services to Damco.(this

is subject to a % transnational charge, and credit checks may be required).

Q: What stands for e-CAC?

A: e-Virtual Center for support on tax payer, this is the digital support from Brazilian

Customs in order to initiate queries, amendment process and follow up on queries

Q: What does DTA mean?

A: DTA stands for “Declaração de Trânsito Aduaneiro” refers to permission request to

Brazilian Customs and given based on DTA issuance document to be utilized on inland

transportation were duty and VAT are suspended during the transfer process from primary

zone to secondary zone. E.G.: from port to EADI.

Q: What is DUE?

A: DUE stands for “Declaração Única de Exportação” , this is the export customs clearance

declaration on newly released version in Brazil that replaces RE “Registro de Exportação” and

DDE “Declaração de Desembaraço de Exportação”.




Q: What does EADI mean?

A: EADI stands for “Estação Aduaneira de Interior” and it’s commom referred as secondary

bonded zone as well.

Q: Who will invoice me for my Customs Clearance?

A: Damco will raise invoice for all Customs related costs

Abbreviations & Explanations

CHB = Customs House Brokerage

VAT = Value Added Tax

EORI = Economic Operators’ Registration and Identification

HTS = Harmonized Tariff Schedule

AEO = Authorized Economic Operator

POA = Power of Attorney

T1 = Transit Document which allows the movement of non-EU commodity between two

customs offices (EU)

T2L = Document which proofs the EU status




CANADA




Core products

Import Customs

Clearance

Export Customs

Clearance

Consulting

• Standard full import

customs clearance

process

• Standard full export

customs clearance

process

• Full range of trade

advisory services

Technical support on

complex customs issues

• Import entry declaration

all modes across Canada

• HS classification

• Arrangement of delivery

• Export declaration

• B13

• Summary reporting

• HS review and validation

• FTA certification

• Post Entry Claims

• Drawbacks


• Compliance Audit Review

• Pre-classification to support strategic sourcing

• Duty Drawback

• Duty Recoveries Projects

• Blanket submissions for entry corrections

• CBSA Audit Assistance

• Post entry amendments


Customer set up Canadian Resident

• Signed General Agency Agreement

• Signed rate sheet

• Valid Canadian Business number

• Master Carrier authority

• Completed CHB questionnaire

• Customer product database if

available

Customer set up Non-resident importer

• Signed General Agency Agreement

• Signed rate sheet

• Business number registration

applications duly completed

• Books and record from to retain

outside of Canada original signed in

blue ink

• Master Carrier authority

• NRI Questionnair




Entry process

• Commercial invoice and packing list

• Bill of Lading

• Free Trade certificates/certificate or origins

• HS if available

FAQs


A: Please refer to the pricing schedule shared with you.




vessel delays.

Q: What do I need to import goods into Canada?

A: To import commercially into Canada, you must have a registered importer business

number with the federal government. This importer account is simply an extension of a

corporation's federal business number in Canada. You will also require a complete set of

commercial documents i.e.:

1. Commercial Invoice

2. Packing List

3. Certificate of Origin

4. Free trade certificate if applicable

5. Bill of lading

Q: Is CBSA the only agency concerned with my imports?

A: Depending on the commodity imported, CBSA also works in conjunction with other

government departments for release. Damco is familiar with all government departments

and will work with you and the other government departments to aid in the release of your

shipment.

Q: Will I have to pay duties and taxes on my imports?

A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff

classification according to the Harmonized Classification Number. Certain commodities can

be assessed with other taxes – including anti-dumping and excise taxes.

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse

to recover the funds?

A: The rate of duties and taxes payable on any given product is entirely dependent on the

type of goods imported and the Customs Tariff. Origin and end use can affect the duty rate

assigned to your product line. Damco’s Customs Consultants will request a FIRM report from

CBSA and perform an extensive audit of your imports to search for any potential recoveries.

Time lines for corrections vary from one to four years with CBSA depending on the

opportunity.




Q: Can you help us educate our staff regarding Customs?

A: Yes. We provide training programs at our facility or your office location based on your

requirements. We can also conduct training webinars depending on the topic of interest.

Q: CBSA are performing an audit. What support can you provide?

A: We can assist with the document preparation and collection as well as review both your

transactions and internal procedures in preparation for your audit.

Q: I am not sure how to classify new products. Can you help?

A: Yes. We can assist with determining the correct tariff classification and applicable duty

and taxes. We will require a thorough description of the product along with the country of

origin.

Q: How do I set up an account ?

A: The following documents are required to set up an account:

1. GAA: General Agency Agreement, to be completed and signed by the Importer giving

authority to Damco to act on their behalf.

2. Duty and tax bond or GST letter. We can assist you with that

3. Parts Database: Harmonized tariff classification of your products if available.














DENMARK


Book directly through Maersk.com or contact [email protected] to include one of

our Customs House Brokerage products in your supply chain.

Our Customs Team are always happy to answer any query you may have in relation to

customs clearance, one of our licenced customs brokers can be contacted

on [email protected].

Core products

Import Customs Clearance Export Customs

Clearance

Transit Documents

Standard Full Customs Declaration,

paying Duty & VAT upon arrival in

the country in scope to gain

release of the cargo for onward

delivery.

Standard Declaration to

Customs to gain

permission to load the

vessel & be exported

outside of the EU.


the free movement of

containers through European


payment of Duty and VAT

until the destination.

• Import & Export declarations

• Simplified procedures

• Customs warehousing

• Perishable cargo

• e-Commerce

• First time Importers or

Exporters

• Personal effects

• European border controls &

transit movements

• Temporary clearance

• Export declarations

• Certificates

• Perishable cargo

• European border

controls & transit

movements

• Reimbursements

• T1

• T2L (EU origin) issuing +

clearance

mailto:[email protected]

https://www.maersk.com/solutions/shipping/cargo-and-financial-services/custom-house-brokerage/[email protected]





Customs Quick Health

Scan

A high level risk & control assessment of the customers business

highlighting potential gaps and providing support and solutions

where required.

Peak Volume

Management

Programme

Assistance with daily Customs House Brokerage activities when

the customer needs it most.

Origin and Free Trade

Agreements Awareness & guidance on FTA’s & preferential origins.

Classification

Management

An overview of current Classification Databases or a Full End-to-

end Reclassification Programme from our trained specialists.

Auditing and KPI reports Tailored Auditing & Customs Reporting specific to their

business requirements.


Signed Direct Representation Letter / PoA

Signed by the Trader & on Company Letter Headed paper. This grant’s permission for

Damco to complete CHB on behalf of the Trader and provides the required details to enable

internal account creation.

Mandatory documents Required:

• Signed Direct Representation

Authorisation / PoA

• Commercial invoice(s)

• Packing list(s)

• Classification Number (Tariff Heading)

• Copy of the Bill of Lading

Additional documents (where

applicable)

• Licences


• Preference Certificates

EORI Number

The trader must have a valid EORI and/or VAT number to hold a solid audit trail with the

Danish Tax Agency (Skattestyrelsen) and the Danish Customs Agency (Toldstyrelsen) and &

to be eligible to claim back any potential VAT paid.

Disclaimer

• HS code provided by Customer

• Not included: Phyto documentation/inspections; Health Certificate; Scanning; Physical

inspections; drayage, port charges, demurrage and detention, port transit

documentation, classification or additional consultancy services

• Subject to Damco Trading Conditions

• Use of Damco deferment Account is subject of capital advance fees




FAQs


A: Please refer to the pricing page above



awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and

Vessel delays.

Q: What is an EORI Number and how do I get one?

A: An EORI (Economic Operators Registration & Identification System) Number is a unique

reference number issued by Customs to Trader and is required to import or export goods.

This is a one-time application, more information can be found

upon https://www.toldst.dk/selvbetjening-og-vejledning/

Q: What is a classification number(Tariff heading)?

A: A classification number is a unique 10-digit code that relates to a specific product and

determines the amount of Duty payable. The Trade Tariff link can provide help and useful

tips to enable the customer to classify their

products. http://tarif.skat.dk/tariff/uc/qry/sbn/search.jsf?conversationId=938958

Q: Why do I need to provide a classification number (Tariff heading)?

A: It is the importers/Exporters legal responsibility to ensure the classification of their

products are correct. However, if they are unsure please advise to contact Damco, who can

assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?

A: Our team will email the customer with clearance paperwork as soon as the shipment has

been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?

A: Please contact [email protected]


A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs

and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?

A: For Damco’s invoice please contact [email protected]

https://www.toldst.dk/selvbetjening-og-vejledning/

http://tarif.skat.dk/tariff/uc/qry/sbn/search.jsf?conversationId=938958






ECUADOR


Maersk Ecuador has partnered with top customs agents in the country according to agility

on custom process, good Agent Profile, and experience in local custom processes and

regulations. We cover all custom districts in Ecuador, including ports and International

Airports; for imports and exports.


Brokerage products in your supply chain. You may also

contact [email protected] for more information.

Core products

Import Customs

Clearance

Export Customs

Clearance Special Regimes

Standard full import

customs clearance process:

• Full Customs Declaration

upon arrival in the

country in scope to gain

release of the cargo for

onward delivery.


merchandise fiscal

classification, on the type

of operation, on the

existent commercial trade

agreements that you can

benefit from.


consultancy services, such

as providing information

on the

certificates/licenses

needed for each type of

commodity.


customs clearance

process:

• Standard export

clearance procedure


merchandise fiscal

classification, on the

type of operation, on

the existent commercial

trade agreements that

you can benefit from.


consultancy services,

such as providing

information on the



commodity.

• Import / Export

processes

• Duty Classification

• Definitive Import Entry

Declaration


• Definitive Export Entry

Declaration

• Temporary Import

• Temporary Export

• Trans-shipment of

goods

• Return Cargo






Inspection Importer / Ex-porter

Registration Inhouse

• Inspection is needed for

certain products, such as

per-shambles. It is done

with customs authorities

and regular-tory entities.

• Customs and legal

advising / consulting

for Import-exporter

registration at

ECUAPASS

• Provide competent and

complete in-house

customs brokerage. Our

knowledgeable customs

clearance experts take

care of documentation

and enable timely and

reliable movement

goods through the

customs pro-cess.

• Custom Inspection /

Examination

• Inspection with regulatory

entities

• Anti-drugs inspection

Mandatory Documents for Imports:

• Original Commercial Invoice(s)

• Original Bill of lading

• Packing List(s)

• Insurance Policy of the cargo (optional)

• Original Origin Certificate, if required

• Original Licenses and Certificates for restricted goods, if required

Mandatory Documents for Exports:

• Commercial Invoice (authorized by SRI)

• Shipping Documents

• Bill of Lading

• Original Licenses and Certificates for restricted goods, if required

*Importer must register our Custom broker’s code at ECUAPASS system




FAQs


A: Pricing is dependent on the service package you choose, and we . Please contact our

office to discuss which option is right for you.


A: A non-compliance with the documentation, or any observation from Custom Supervisor.

Q: What is a DAI?

A: It stands for Declaración Aduanera de Importación, and it means Customs Declaration.

Q: What is ECUAPASS?

A: It’s the National electronic system for Ecuadorian Customs.

Q: What are the types of customs modalities in Ecuador?

A: a) Advanced Dispatch: Process is done previous to the arrival

b) Regular Dispatch: Within the 15 calendar days starting the day after the end of the

discharge.


A: Our Customer Service team will be in charge of status


A: Please contact your Customer Service agent, which will coordinate with our Delivery Team.














FRANCE







Core products

Import Customs Clearance Export Customs

Clearance

Transit Documents

Standard Full Customs Declaration,

paying Duty & VAT upon arrival in

the country in scope to gain

release of the cargo for onward

delivery.


Customs to gain



outside of the EU.







• Final import customs

clearance

• Simplified customs

procedures

• First time importers of

exporters

• Vat exemption under auto

liquidation process

• Help on HS code request to

French customs ( RTC)

• Delivery arrangement

• Certificates of

origin / EUR.1 /

ATR

• T2L (EU origin)

issuing + clearance

• Standard export

clearance

•

• T1


clearance








Scan



where required.

Peak Volume

Management

Programme





Classification

Management



* Costs will vary depending on the type of business, size & requirement – please refer

enquiries to Damco


Signed Power of Attorney (POA)

Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco

to complete CHB on behalf of the buyer and provides the required details to enable internal

account creation.

Mandatory documents required:

• Signed POA


• Packing list(s)

• Classification Number / HS code

• European EORI number

EORI Number

The buyer must have a valid European EORI. For European Customer, he should be informed

with local customs how to get back French VAT amount.

Additional documents (where applicable)


• Licences



* Originals to be submitted to Transamar where necessary




FAQs






vessel delays.




This is a one-time application, more information can be found

upon http://www.douane.gouv.fr/articles/a10901-numero-eori-economic-operator-

registration-and-identification

Q: What is a classification number HS Code?



tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?


products are correct. However, if they are unsure please advise to contact Transamar, who

can assist in an advisory capacity only.










A: For Damco’s invoice please contact [email protected]

http://www.douane.gouv.fr/articles/a10901-numero-eori-economic-operator-registration-and-identification

http://www.douane.gouv.fr/articles/a10901-numero-eori-economic-operator-registration-and-identification






GERMANY







Core products

Import Customs

Clearance

Export Customs

Clearance

Transit Documents

Standard Full Customs

Declaration, paying Duty &

VAT upon arrival in the



onward delivery.


Customs to gain permission

to load the vessel & be

exported outside of the EU.







• Import Customs

Clearance

• Export Customs

Clearance

• Transit Documents

Port Filing (Hafenanmeldung)

• BHT (BHV-Terminal)

• WHT (WHV-Terminal)

• Z-No. (HAM-Terminal)

• T1


clearance


Customs Quick Health Scan Origin certificate that may be necessary depending on

final country cargo destination

Peak Volume Management

Programme

This document, depending on cargo type, is necessary

for import / export CHB.


Agreements

This document will be necessary as per customs

requests for both export / import CHB (allow to open

the container)

Classification Management Support on container scanner (customs request)


enquiries to Damco










account creation.


• Signed POA


• Packing list(s)


EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs

authority and tax office & to be eligible to claim back any potential VAT paid.

Additional documents (where applicable) *


• Licences



* Originals to be submitted to Damco where necessary

Product Portfolio Maersk CHB – Germany (under legal entity Damco Germany GmbH)

• Import Customs Clearance

• T1 / Transit Document (NCTS)

• T2L Clearance

• Export Customs Clearance (MRN)

• Port Filing / Export Customs Port Release (BHT, WHT, Z-Nr, Port Base, APCS)

• Fiscal Customs Clearance

• Inward + Outward Processing (Aktive + Passive Veredelungen)

• Veterinary Clearance (for Import and Transhipment)

• Phytosanitary Clearance

• BLE Clearance (Federal Institute for Agriculture and Food)

• Customs physical inspection at warehouse

• VGM / Container weighing

• Special clearances as per request

• Port Services individual for Bremerhaven, Hamburg and Wilhelmshaven




FAQs




vessel delays.

Q: What is a Deferment Account?

A: A deferment account is an account registered with customs, which allows the customer to

make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs

clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?

A: Customer can apply for their own account by contacting the local German customs

authority directly or contact Damco at [email protected] to seek approval to use

theirs. This is subject to a % transactional charge, and credit checks may be required.




This is a one-time application, more information can be found upon http://www.zoll.de

Q: What is a classification number / HS Code



tips to enable the customer to classify their products. http://auskunft.ezt-

online.de/ezto/Welcome.do






A: Our team at [email protected] will email the customer with clearance

paperwork as soon as the shipment has been released from customs and is free to leave the

port.

Q: Who can I contact regarding my Customs Clearance?>



http://www.zoll.de/

http://auskunft.ezt-online.de/ezto/Welcome.do

http://auskunft.ezt-online.de/ezto/Welcome.do






ITALY


Contact [email protected] | [email protected] to include one of our Customs

House Brokerage products in your supply chain.



on [email protected] | [email protected].

Core products

Import Customs

Clearance

Export Customs

Clearance

T1 - transit

customs clearance Fiscal clearance

Standard Full

Customs Declaration,

paying Duty & VAT

upon arrival in the

country in scope to

gain release of cargo.

Standard Declaration

to Customs to gain

permission to board

an outbound vessel.

A customs

declarations allowing

to move goods

between two or more

different customs

territories.

Import customs

clearance done in the

country of entry to EU

while we guarantee

that the VAT will be

paid in the country of

final destination that

is a different EU

country.

• Import

declarations.

• Declaring T2L

(intra EU

shipments).

• Export

declarations.

• Creating T2L for

intra EU

shipments.

• Regular T1.

• Simplified

procedure (we

do not have it

yet but are in the

process of

obtaining one).


• EUR1

• Sanitary / Phytosanitary / Soivre (quality) Certificates

• Veterinary certificates

• ECS – Declaring already custom cleared cargo to European customs system.

• Security declarations – Not included in simplified procedure but must be done before

loading a vessel.

• Scanner Assistance

• Inspections Assistance











• HS codes of the cargo

• Bill Of Lading

FAQs




A: Late submission of POA or any other certificate, late payment when no credit, Authorities

feedback.










products are correct.


A: You will get either an automatic or self-generated e-mail announcement


A: Please contact

[email protected] – import shipments

[email protected] - export shipments


A: Maersk will raise your invoice for all CHB activities


A: Please contact










PERU


In Maersk Peru, we have people who are experts in local customs processes and regulations,

and we work with trusted and AEO (Authorized Economic Operators) certified customs

agents with vast experience in the field. We cover all the customs jurisdictions in Peru,

meaning all ports, for imports and exports.


Brokerage products in your supply chain. You may also

contact [email protected] for more information.

Core products

Import Customs

Clearance

Export Customs

Clearance Transit documents

Standard full import

customs clearance process

• Full Customs Declaration

upon arrival in the



onward delivery.


merchandise fiscal


type of operation, on the

existent commercial





such as providing

information on the



commodity.


customs clearance process:

• Standard export

clearance procedure


merchandise fiscal


type of operation, on the

existent commercial





such as providing

information on the



commodity.

• A transit document

allows free movement of

cargo and containers

through Peruvian

territories, suspending

the payment of duty and

VAT until the

destination.


• Definitive Import Entry

Declaration

• Temporary Import Entry

Declaration


• Definitive Export Entry

Declaration

• Temporary Import Entry

Declaration

• Transit entry declaration






• EUR1

• Sanitary / Phytosanitary / Soivre (quality) Certificates

• Veterinary certificates

• ECS – Declaring already custom cleared cargo to European customs system.

• Security declarations – Not included in simplified procedure but must be done before

loading a vessel.

• Scanner Assistance

• Inspections Assistance




• HS codes of the cargo

• Bill Of Lading

FAQs




A: Late submission of POA or any other certificate, late payment when no credit, Authorities

feedback.










products are correct.


A: You will get either an automatic or self-generated e-mail announcement


A: Please contact









A: Maersk will raise your invoice for all CHB activities


A: Please contact


















POLAND







Core products

Import Customs

Clearance

Export Customs







onward delivery.


Customs to gain



outside of the EU.



containers through

European territories,

suspending the payment of

Duty and VAT until the

destination.


clearance


clearance

• Customs & sanitary

inspections

• PEX – A / EU – A

documents

• Certificates of origin /

EUR.1 *


clearance

• T1

• * Only with customs

clearance



Scan



where required.

Peak Volume

Management

Programme





Classification

Management



* Costs will vary depending on the type of business, size & requirement – please refer enquiries

to Damco.










account creation.


• Signed POA


• Packing list(s)


EORI Number





• Licences




FAQs


A: Please refer to the pricing schedule presented to you.




vessel delays.




This is a one-time application, more information can be found on https://puesc.gov.pl. You

can check if EORI no is valid

on: http://ec.europa.eu/taxation_customs/dds2/eos/eos_home.jsp?Lang=pl




tips to enable the customer to classify their products. https://ext-

isztar4.mf.gov.pl/taryfa_celna/

https://puesc.gov.pl/

http://ec.europa.eu/taxation_customs/dds2/eos/eos_home.jsp?Lang=pl

https://ext-isztar4.mf.gov.pl/taryfa_celna/

https://ext-isztar4.mf.gov.pl/taryfa_celna/





A: It is the Importers/Exporters legal responsibility to ensure the classification of their




A: Our team at [email protected] will email the customer with clearance paperwork

as soon as the shipment has been released from customs and is free to leave the port.




A: Damco will raise an invoice for all Customs and Port entry related costs.


A: For Damco invoice, please contact [email protected]





















PORTUGAL


Please contact [email protected] to include one of our Customs House Brokerage

products in your supply chain.




Core products

Import Customs

Clearance

Export Customs



Declaration, paying Duties

& VAT upon arrival in the

country in order to clear

the cargo.


Customs to obtain

permission to export cargo

to non-EU destinations.



containers through


suspending the payment of

Duty and VAT until the

destination.


clearance

• Temporary import

customs clearance


clearance

• Customs & other

authorities inspections

• Export customs

clearance


EUR.1


clearance

• Re-export declaration

• T1








Scan



where required.

Peak Volume

Management

Programme





Classification

Management




to Customs Sales Department.



Signed by the buyer, on Company Letter Headed paper, with needed ID documents and

commercial certificate. This grant’s permission for our Customs Team to complete CHB on

behalf of the buyer and provides the required details to enable internal account creation.


• Signed POA


• Packing list(s)

EORI Number





• Licences



* Originals to be submitted to our Customs Team whenever necessary




FAQs


A: Our Sales team will define our best offer, depending on the business complexity/volumes


A: Document control and/or Physical control from Customs and other relevant authorities.


A: Our Customs Team will upload and send proper notification to customers, via our

dedicated website.


A: All contacts and booking tool available on https://teamsite.maerskgroup.com/teams/MLI-

X-Spain2/Customs/SitePages/techbpt.aspx. You will also receive an “on-boarding” contact

from your CHB partner to explain all process details and communication flow.


A: You will receive one consolidated invoice on your Maersk shipment or directly from CHB

desk on special business cases.


A: You will be able to dispute online your Maersk invoice, or contact your CHB partner











https://teamsite.maerskgroup.com/teams/MLI-X-Spain2/Customs/SitePages/techbpt.aspx

https://teamsite.maerskgroup.com/teams/MLI-X-Spain2/Customs/SitePages/techbpt.aspx




RUSSIA




Core products

Import Customs

Clearance

Export Customs

Clearance Transit documents Transit documents

Standard Full

Customs Declaration

to gain permission to

sell out the cargo on

internal market.


to Customs to gain

permission to load

the vessel & be

exported outside of

the RF.

Customs procedure

used to move goods

under customs

control between entry

point to the country

and final place of

customs clearance. As

such, it allows

customs clearance

formalities to take

place at the point

destination rather

than at the point of

entry into the

customs territory.

Maersk prepares the

goods for their

temporary export and

later import.

• Final import

customs

clearance

• Customs &

phytosanitary

inspections

• Bonded transit

declaration

• Bonded

Guarantee

certificate






Scan



where required.

Peak Volume

Management

Programme





Classification

Management




to Damco.



• Signed POA

• Contract

• Trading conditions

• Framework contract


• Packing list(s)




• Licences



*Originals to be submitted to Damco where necessary

FAQs


A: Please refer to the pricing schedule presented to you or contact with the local Maersk

Sales Representative




vessel delays.









A: It is the Importers/Exporters legal responsibility to ensure the classification of their

products are correct. However, if they are unsure please advise to contact our CHB

Department, who can assist in an advisory capacity only.


A: Please contact with your local Customer Service


A: Please contact with your local Customer Service or Maersk Sales Representative


A: Customer Service will raise an invoice for all Customs and Port entry related costs.


A: For CHB invoice, please contact your Customer Services specialist








SENEGAL




Core products

Import Customs

Clearance

Export Customs

Clearance

Bonded transit

movement






onward delivery.





Hinterland services for cargo

in transit to land locked

countries

• Customs formalities • Customs formalities • Trucking

• Customs formalities at

port, at the border and

potentially at destination


• Our services cover all aspects of

customs procedures:

• Full customs clearance

• Bonded warehousing

• Bonded transit movements

• Commodity classification

• Intrastat and extrastat

• Limited fiscal representation

• Aggregated declarations

• Classification and validation

investigation

• Regulatory reporting

• Complex entry preparation

• IPR /Drawback strategy

• Bonded transfers and transhipments



• Signed POA


• Packing list(s)

• Exemption documents for exempted projects

• Import license (COTECNA report)



• Licences





• Phytosanitary Certificates

* originals to be submitted to Damco where necessary

Signed Power of Attorney (POA):



account creation

NINEA Number & PPM Code

The buyer must have a valid Ninea and VAT number and PPM code to hold a solid audit trail

with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Deferment Account Number

A deferment account is an account registered with customs which allows the customer to

make Duty & VAT payments in a secure way . This initiates a smoother, quicker customs

clearance, avoiding additional delays . Customer can apply for their own account by

contacting the local Senegalese public customs authority directly or request a credit

agreement protocol with DAMCO which is subject to a % transnational charge, and credit

checks may be required .

FAQs


A: Cf. quotation




vessel delays.





Q: Can DAMCO use its deferment account to pay for customs clearance and re-invoice

it after to us?

A: Yes, but subject to client financial stability and capability to pay in time.

Q: Is DAMCO a certified Customs house broker?

A: Yes

Q: What is the lead time for customs clearance?

A: 4 to 5 days subject to documents reception at least 10 days before vessel arrival.




Q: What are the needed documents for customs clearance?

A:

• Commercial Invoice

• Packing list

• Bill of lading

• Power of attorney

Q: Who will be my point of contact at DAMCO?

A: Every customer has a dedicated agent as focal point of contact to handle his files, that

person will be permanently in touch with him regarding the processing of his clearance but

also for his overall operation.

Q: What is the deadline for payment of DAMCO invoices?

A: Cash for certain clients and on 15 to 30 days credit for some others regarding different

criteria.














SOUTH AFRICA





customs clearance. One of our licenced customs brokers can be contacted

on [email protected] in her capacity as Customer Care Manager and

escalations to [email protected] in his capacity as SCM & VAS Manager.

Core products

Import Customs

Clearance

Export Customs

Clearance

Bonded transit

movement


clearance process


customers clearance process



containers through South

Africa and African countries

around Southern Africa

• HS code review and

suggestion


• Act as intermediary

between traders and

Customs in Customs

clearance process

• EDI capabilities to any

port entry in South

Africa

• Export entry declaration


between traders and

Customs in Customs

clearance process


port exit in South Africa



between traders and

Customs in Customs

clearance process


port entry/exit in South

Africa


• Refund Claims

• Value determinations (DA55)

• Tariff determinations

• Special attendance / Customs supervision

• Other Agency Hold release facilitation

• Obtaining certificates of Origin

• Vouchers of Correction

• Ex bond clearances

• Lodging Provisional Payments

• Consulting and Dispute Resolution







• Registered importer on Record is always required for import and export clearance.

• Cargo destined to BLNS countries require a Foreign Principal and Registered Agent

registration.

• Commercial documents required for clearance would include:

o Commercial Invoice

o Packing List

o Clearing Instruction

o Certificate of Origin / EUR1 (if applicable)

o Bill of Lading

o Any relevant permits i.e. ITAC import permits on second hand / used goods

Note: Damco does not facilitate clearance on personal effect shipments.

FAQs






vessel delays.






A: Customer can apply for their own account by contacting the local customs authority

directly or elect to make use of the Damco deferment facilities * this is subject to a %

transnational charge, and credit checks may be required.

Q: What is an Importer code and how do I get one?

A: An Importer / Exporter code is a unique reference number issued by Customs to Trader

and is required to import or export goods. This is a one-time application. More information

can be found upon http://www.sars.gov.za



determines the amount of Duty payable



products are correct. However, if they are unsure please contact Damco, who can assist in an

advisory capacity only.

http://www.sars.gov.za/








A: Please contact your Customer Service Representative.




A: Damco invoice please contact [email protected] in her capacity as Customer

Care Manager and escalations to [email protected] in his capacity as SCM & VAS

Manager.













SPAIN


Book directly through Maersk.com or contact [email protected] or Export and

Transits OPS Coordinator Avellaneda, Javier [email protected] (+34 956 58 45

37) or Imports OPS Coordinator Migoya, Helia [email protected] (+34 956 58 45

24) to include one of our Customs House Brokerage products in your supply chain.



on [email protected]

Core products

Import Customs

Clearance

Export Customs

Clearance

Transit

Documents

Waivers

Standard Full

Customs Declaration,

paying Duty & VAT

upon arrival in the

country in scope to

gain release of the

cargo for onward

delivery.


to Customs to gain

permission to load

the vessel & be

exported outside of

the EU.

A transit document

allows the free

movement of

containers through


suspending the

payment of Duty and

VAT until the

destination.

When a merchandise

is shipped to a West

African country, in

addition to the usual

documentation for

maritime shipments

(invoice, packing list,

certificates of origin

and customs

clearance), an

additional document

called waiver or BS

must be completed.

• Full import

customs

clearance

• Fiscal

representation

• Inward +

outward

processing

• Export

declaration

including Port

Filing

• T1 (Domestic)

• T2L (EU origin)

issuing +

clearance

• T1 (International)









EUR1 Origin certificate that may be necessary depending on final

country cargo destination

Sanitary / Phytosanitary /

Soivre (quality)

Certificates

This document, depending on cargo type, is necessary for

import / export CHB.

C-5 Document This document will be necessary as per customs requests for

both export / import CHB (allow to open the container)

Scanner Assistance Support on container scanner (customs request)

Inspections Assistance Support of red channels and scanner



• Customer Authorization to perform Customs Clearance for their cargo


• Packing list(s)




• Licences



* Originals to be submitted to Transamar where necessary

FAQs






vessel delays.

Q: What is a Deferred VAT?

A: With the amendments introduced by Law 28/2014, importers can pay VAT on their

monthly return. That is, while the payment of customs duties, anti-dumping and other taxes

related to imports will be managed with the payment letter 031, the VAT will be deferred to

the monthly VAT declaration-settlement (Form 303).




Q: What if I do not have a Deferred VAT?

A: Customer can apply to have Deferred VAT by submitting the census declaration (model

036 of the AEAT), which can be done telematically , in the month of November of the year

before the start of the calendar year in which it should take effect.

That is to say that for operators who want to apply for deferred VAT application for 2019,

you must submit model 036 this same month of November 2018. The request to renounce

VAT deferred to the export must also be made through model 036 in the month of

November of the year before the start of the calendar year in which it should take effect




This is a one-time application, more information can be found upon http://www.AEAT.es







products are correct. However, if they are unsure please advise to contact Transamar, who

can assist in an advisory capacity only.


A: Our team at [email protected] will email the customer with clearance

paperwork as soon as the shipment has been released from customs and is free to leave the

port.


A: Please contact [email protected] or Export and Transits OPS Coordinator

Avellaneda, Javier [email protected] (+34 956 58 45 37) Imports OPS

Coordinator Migoya, Helia [email protected] (+34 956 58 45 24)


A: Transamar will raise an invoice for all Customs related costs.


A: Please contact [email protected] or Export and Transits OPS Coordinator

Avellaneda, Javier [email protected] (+34 956 58 45 37) Imports OPS

Coordinator Migoya, Helia [email protected] (+34 956 58 45 24)

http://www.aeat.es/











SWEDEN


Please contact [email protected] to include one of our Customs House Brokerage

products in your supply chain.




Core products

Import Customs

Clearance

Export Customs







onward delivery.












clearance


clearance

• Customs & sanitary

inspections

• PEX – A / EU – A

documents


EUR.1 *


clearance

• T1



Scan



where required.

Peak Volume

Management

Programme





Classification

Management










Signed by the buyer & on Company Letter Headed paper. This grant’s permission to

complete CHB on behalf of the buyer and provides the required details to enable internal

account creation.


• Signed POA


• Packing list(s)


EORI Number





• Licences



* Originals to be submitted where necessary

FAQs


A: The Cost of these services can be found under out local charges tariff

page https://www.maersk.com/local-information/sweden/important-information



awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and

Vessel delays.




This is a one-time application. You can apply for an EORI number

here: http://eoriwebb.tullverket.se/eoriexternalweb/login.jsf?lang=SE




tips to enable the customer to classify their

products. http://tulltaxan.tullverket.se/#!/taric/nomenclature/sbn?sd=2019-03-

11&d=I&cc=&l=sv&ql=sv&ea=false

https://www.maersk.com/local-information/sweden/important-information

http://eoriwebb.tullverket.se/eoriexternalweb/login.jsf?lang=SE

http://tulltaxan.tullverket.se/#!/taric/nomenclature/sbn?sd=2019-03-11&d=I&cc=&l=sv&ql=sv&ea=false

http://tulltaxan.tullverket.se/#!/taric/nomenclature/sbn?sd=2019-03-11&d=I&cc=&l=sv&ql=sv&ea=false






products are correct. However, if they are unsure please advise to contact one of our CHB

experts, who can assist in an advisory capacity only.










A: Please send your customs related queries to [email protected]
















THAILAND


Please contact [email protected] to include one of our Customs

House Brokerage products in your supply chain.




Core products

Import Customs

Clearance

Export Customs

Clearance

Bonded transit

movement


clearance process

Standard full export customs

clearance process


the movement of containers

through Laos, Cambodia,

Malaysia and Myanmar.

• HS code review and

suggestion



between traders and

Customs in Customs

clearance process

• Export entry declaration

• Good control list

submission

• Act as an intermediary

between traders and

Customs in Customs

clearance process to

gain permission to board

the vessel & be exported

outside of Thailand


• Act as an intermediary

between traders and

Customs in Customs

clearance process at the

border


• C/O Form applying (all type, both DFT & Chamber of Commerce

• C/O Legalization

• Duty Drawback

• Tax Refund

• NSW submission (applicable for restricted commodities)

• Bonded transfers and transhipments







Process Mandatory documents required Lead-time

ONE-TIME PROCESS

1. Customer set up

To enable Damco handle

the shipment

• Certified copy of company registration

• Certified copy of VAT certificate/TAX ID

2-3 days

2. Customs registration

for adding broker

To enable Damco

process customs

clearance on customer's

behalf

• Completed for of Customs registration

application (CHBDOC002_CUSTOMS

REGISTRATION FORM NO.7)

• Certified copy of VAT Certificate/Tax ID

• Certified copy of ID Card/Passport of

customer's authorized board director

• POA to register Customs (CHBDOC001_POA

TO REGISTER CUSTOMS)

• Certified copy of customer's company affidavit

(not over 3 months)

• Original ID Card/Passport of customer's

authorized board director (when submitting

customs)

3-14 days

3. Signed power of

attorney (POA)

This grants permission

for Damco to complete

CHB on behalf of the

customer

• Certified copy of Company registration

• Certified copy of VAT Certificate/Tax ID

• Original ID Card/Passport of customer’s

authorized board director (when submitting

customs)

• POA

REGULAR PROCESS

1. Entry declaration

• Invoice & packing list

• Bill of Lading (import), booking confirmation

(export)

• HS code, Form (if any)

1 day




FAQs



Q: What is the benefit of using Maersk CHB powered by Damco?

A:

• We can help our customers consolidate number of suppliers for ease of their supply

chain management.

• We are the first to know when the boxes will arrive or depart so we best positioned to

make filing on time.

• CHB services provide deeper relationships and additional stickiness to our ocean liner

business.

• We can become the one stop shop supplier for our customers… Integrator of Container

Logistics.

Q: What is Damco CHB key selling point?

A: Damco Thailand is an AEO certified Custom broker who is entitled below benefit grant by

Thai Customs department:

1. Exemption from physical examination except other procedure/related laws

2. otherwise stated or having reasonable suspicious.

3. Fast duty drawback.

4. Re-export, tranship, in-transit procession without additional registration.

In-house & Professional Customs Specialist Team.

Safety and security compliance.

• Multiple sources of Data storage & Back-up system.

• Latest technology support E-paperless, E-form, E-formula and Invoice interface

Q: Could we proceed Adding broker with Customs without original ID card or passport

presentation?

A: No, presentation of original ID card or passport at the time of registration is required by

laws.

Q: What’s the total lead-time for all relevant registration process?

A: 2-4 weeks



determines the amount of Duty payable.









A: Our team at [email protected] will email the customer with

clearance paperwork as soon as the shipment has been released from customs and is free to

leave the port.






A: Damco invoice please contact [email protected]








NSW = National Single Window

LPI = License Per Invoice







UNITED KINGDOM







Core products

Import Customs

Clearance

Export Customs

Clearance

Transit Documents






onward delivery.











• Full Import customs

clearance


clearance

• Customs & Port

Authority inspections

• T1


clearance

* Only with customs

clearance



Scan



where required.

Peak Volume

Management

Programme





Classification

Management




enquiries to Damco







Signed Direct Representation Letter

Please read, print & sign on company letter headed paper, and return to Damco. This

document is providing Damco permission from you, to complete CHB on your behalf.

Mandatory Documents Required

• Signed Direct Rep Letter


• Packing list(s)


EORI Number*

EORI (Economic Operators Registration & Identification System) Number – is required to

complete customs clearance. Please refer to the FAQ Section for more details



• Licences




FAQs

Q: What is the cost of Customs Clearance?

A: The cost will vary depending on the type of declaration required and will be displayed

within the booking stage, Alternatively please do not hesitate to

contact [email protected]


A: A variety of reasons can hold up a clearance, to name a few but not limited to, awaiting

mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel

delays.



reference number issued by Customs to the Importer and is required to import goods from

outside the EU. This is a one-time application, more information can be found

upon https://www.gov.uk/eori


A: A classification number is a unique 10 digit code that relates to your specific product and


tips to enable you to classify your products. https://www.gov.uk/trade-tariff


https://www.gov.uk/eori

https://www.gov.uk/trade-tariff





A: As the importer/Exporter it’s your legal responsibility to ensure classification of your

products are correct. However, if you’re unsure please do not hesitate to

contact [email protected] who can assist you in an advisory capacity.


A: Our team at [email protected] will email you with your clearance paperwork as

soon as the shipment has been released from customs and is free to leave the port, or board

the outbound vessel.


A: Please contact our team at [email protected]


A: Damco will raise your invoice for all your customs clearance activities.


A: Please contact our team at [email protected]


A: A deferment account is an account registered with Customs, which allows the customer to

make Duty & VAT payments to HMRC in a secure way. This initiates a smoother, quicker

customs clearance, avoiding additional delays.


A: You can apply for your own Deferment Account by

contacting [email protected] Alternatively, you can pay through FAS (Flexible

Accounting System) or contact Damco at [email protected] to seek approval to

use theirs. (This is subject to a % transactional charge, and credit checks may be required.)




















UNITED STATES OF AMERICA




Learn more about the Customs Brokerage App

Core products

Import Customs

Clearance

Export Customs

Clearance

Bonded transit

movement


clearance process

Standard full export customs

clearance process

Full range of trade advisory

services

Technical support on

complex customs issues

• ISF filing


all modes across the

USA

• HTS classification

• Arrangement of delivery

• Export declaration

• AES filing

• Summary reporting

• HTS review and

validation

• FTA certification

• Post Entry Claims

• Drawbacks

Custom House Brokerage services at a glance

Process Mandatory documents

required

Lead-time

Global

presence

In house operations in most of

the countries we serve

Automated

Systems

API/EDI and streamlined

processes which ensure fast

and reliable customs clearance

Flexible automation solutions - we use a

variety of formats and structures and are

actively exchanging data with most of the

top-tier ERP and Trade Management

solutions

Importer

Security

Filing

Sophisticated ISF (10+2)

solutions help you avoid

customs penalties

Broad selection of ISF filing options.

Duty

Deduction

Innovative Duty Deduction

program lets you save money

on your dutiable goods

Integrated service with our SCM solutions at

origin to provide SKU level freight

deductions that lower the amount of duties

and taxes you pay at destination

https://vimeo.com/318841192




Single

Visibility

Platform

Customs Brokerage Services in

the USA and Canada under a

single visibility platform

New way of looking at your supply chain

and trade data. By using exception

management method, CHB App provides

you with ability to focus on important issues

and use actionable intelligence to make

informed decisions positively impacting your

supply chain. Available on your desktop,

tablet or mobile phone.

Reporting

Customizable reporting to

include landed costs, section

301 analysis, PGA releases and

so much more

Automated delivery of reporting based on

event triggers. Reports can contain virtually

any retained database element.

Compliance Expertise in all matters of

trade compliance

International Trade experts ready to work for

you and provide bottom line benefit to your

organization by analysing your supply chain

compliance practices and suggesting

improvements

Cost

Mitigating

Solutions

Proven track record of

implementing solutions to

reduce and increase

compliance

Our clients save millions of dollars annually

in duties and Customs fees

Post Entry

We can perform post entry

work as well as offer

consultative services

Post Entry solutions include reconciliation,

drawback, protest. Consultative services

include tariff engineering, Special Programs

Management, Product Database

Management and more.

CTPAT First Customs Broker to

become CTPAT in 2002

We can also provide services to help

importers obtain CTPAT status as well as

manage requalification.

FTZ

Foreign Trade Zone Specialists

as well as bonded

warehousing

We are both an FTZ proprietor and offer FTZ

entry filing solutions.

Bonds Assistance with

securing Continuous Bonds

Assistance with government required

customs bonds to ensure smooth entry

clearance of your freight.

ACH

Assistance with ACH set up for

transactional or monthly

payment options

Electronic payment of government required

duties and taxes for ease of transacting

business.

Newsletter

CHB.GURU provides updates

on all your latest industry

news around the world

https://customshousebrokerage.guru





Customer set up

US Resident

Customer set up

Non-resident importer Entry process

Signed Power of Attorney Signed Power of Attorney Commercial invoice and packing

list

Signed rate sheet Signed rate sheet Bill of Lading

Valid US Tax ID or Social

Security Number

Additional books and records

may be required.

Free Trade

certificates/certificate of origins

Completed CHB

questionnaire Completed CHB questionnaire HTS if available

Customer product

database if available

Customer product database if

available

Customer product database if

available

FAQs




A : In the US, most cargo is processed and released before its arrival, however there are

things that can cause delays; missing mandatory documents, Customs or other agency holds

or exams, vessel delays are just some examples of potential delays. Talk to your sales

representative about how to prepare and mitigate risk additional costs related to delayed

Customs release.

Q: What do I need to import goods into the USA?

A : The USA allows commercial imports by individuals, by US companies and by foreign

companies. Goods may be entered by their owner, purchaser or a Customs Broker

designated by such parties. To process Customs entries, a duly authorized Power of attorney

must be collected before we can transact business on your behalf. All entries must be

accompanied by a surety bond, which provides guarantee that all duties, fees and charges

will be paid.

Commercial documents, including a commercial invoice, a packing list, bill of lading or cargo

receipt are required to be completed in English and contain detailed and specific

information. Additional documents may be required depending on the commodities

imported.

Importers are expected to understand their obligations and responsibilities surrounding

compliance with laws and regulations governing their products. For more information follow

the link to CBPs publication on import

basics. https://www.cbp.gov/document/publications/importing-united-states

https://www.cbp.gov/document/publications/importing-united-states




Q: Is CBP the only agency concerned with my imports?

A : Depending on the commodity there are many other agencies that govern and monitor

the import of cargo into the US with an aim of protecting the American consumer. Agencies

like FDA, NHTSA, Fish & Wildlife, FCC and more access data collected at the time an entry is

filed to review before release can be obtained. The Maersk team is knowledgeable in all

types of imports and can help you navigate other agency requirements.

Q: Will I have to pay duties and taxes on my imports?

A : Unless exempt, all imported goods are subject to duties and taxes based on their tariff

classification according to the Harmonized Classification Number. Certain commodities can

be assessed with other taxes – including anti-dumping and excise duties. In the US, CBP

assesses various fees which are also paid at the time of entry. Fees can be driven by

commodity (e.g. cotton fee, beef fee), by mode of transportation, or by other importing

conditions.

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse

to recover the funds?

A : The rate of duties and taxes payable on any given product is entirely dependent on the

type of goods imported and the Customs Tariff. Origin and end use can also affect the duty

rate assigned to your product line. It is important to ensure that the description of your

merchandise is clear and accurate to ascertain the correct tariff number. Our team of

consultants can help provide classification assistance in advance of importation at your

request. Should an error occur and duties be overpaid, there are methods to correct entries

after they are filed; certain limitations and time-constraints may apply.

Q: Can you help us educate our staff regarding Customs?

A : Yes. We provide a variety of training solutions for your teams; seminars, webinars, or

individual training classes can be provided at your request.

Q: CPB are performing an audit. What support can you provide?

A : We can assist with the document preparation and collection as well as review both your

transactions and internal procedures in preparation for your audit. As well, we can provide

in-person representation and guidance throughout the audit process.

Q: I am not sure how to classify new products. Can you help?

A : We can provide product classification as an ad-hoc solution or as an ongoing

project. Detailed product descriptions along with supporting details like ingredients or

content listings, construction, packaging details and more may be required depending on

the commodity.




Q: How do I set up an account ?

A : The following documents are required to set up an account:

1. POA (Power of Attorney) – this legal document assigns the ability to sign entry

declarations on your behalf. Please follow the instructions carefully; the document

must be executed by a duly authorized individual and must include identity

validation. Additional details may be required for foreign importers.

2. A surety bond. Surety bonds are a guarantee that the importer will comply with all

import rules and regulations and that all duties and charges will be paid. We will help

you obtain a bond if you do not already have one.

3. A signed rate agreement. As a part of our onboarding discussions, we will provide

you with a written explanation of our charges. Simply return a signed copy

acknowledging the rates quoted.





MPF = Merchandise Processing Fee – this fee is charged by CBP on every entry processed.

HMF = Harbor Maintenance Fee – this fee is charged by CBP on every shipment moving via

a waterway.

ISF = Import Security Filing – this is a security screening filed in advance of the export of any

cargo destined for a US port. Failure to file ISF can result in fines and/or trigger physical

examination of the cargo at the time arrival.

CBP = US Customs and Border Protection

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