TNS Transact Newsletter - US Edition - October 2014

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The latest US edition of our Transact newsletter which is regularly distributed to the payments industry.

Transcript of TNS Transact Newsletter - US Edition - October 2014

Page 1: TNS Transact Newsletter - US Edition - October 2014

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Welcome to Transact

In this issue, which combines features from

both areas of our business - Payment

Network Solutions and Payment Gateway

Solutions - we have among other items, an

interview with Lisa Shipley about her vision for

TNS' Payment Network business and a

summary of our latest infographics which look

into how various aspects of consumer

behavior are impacting retailers' payments.

If you have any questions about anything within Transact, please contact me on 703 453

8300 or email [email protected].

Dan

Lisa Shipley in the Hotseat

Renowned payments industry specialist

Lisa Shipley joined TNS a year ago

and was a pivotal figure in the

company’s strategic move to create a

dedicated Payment Network Solutions

business.

As Executive Vice President and

Visa Checkout on TNSPay

TNS is giving its TNSPay customers the

opportunity to add digital payment

technology to their payments

infrastructure by introducing the latest

digital payment service – Visa

Checkout – to its platform.

Visa Checkout, which was launched by

Page 2: TNS Transact Newsletter - US Edition - October 2014

Managing Director of this unit, Lisa

leads a global team responsible for

TNS’ network connectivity services and

related value-added products, such as

point-to-point encryption.

We put Lisa ‘in the hotseat’ to find out

about her aspirations for TNS, the

products she considers key and her

involvement with the trade organization

W.net.

Read our feature here

Visa across Australia, Canada and the

US in July is a quick and easy payment

service that enables consumers to pay

for goods online, on any device, in just a

few clicks.

Using Visa Checkout with TNSPay

enables you to strengthen your

payments infrastructure and offer your

customers more choice simply and cost-

effectively. Please contact your account

manager or email

[email protected] to find out more.

Insight into Consumer Behavior

A new survey, commissioned by TNS, has put

the spotlight on UK consumer behavior related

to contactless payments, making cross border

transactions and the use of smartphones as

an aide to purchasing decisions instore.

Check out our new infographics which

highlight the most interesting elements of the

results, including:

Contactless Payments

30% of US shoppers have made a

contactless payment transaction

1 in 3 would like to make a contactless

transaction but do not have a

contactless enabled credit or debit

card

Overseas eCommerce

1 in 2 have abandoned online purchases on foreign websites which do not accept

forms of payment they trust

64% of 18 – 24 year olds are willing to buy from foreign websites with trusted

forms of payment, compared to only 43% of 55 – 64 year olds

Page 3: TNS Transact Newsletter - US Edition - October 2014

Mobile Phone Use Instore

49% pull out their phone instore to check prices are competitive

46% refer to product reviews on their smartphone while instore

View the full infographic on: Contactless Payments, Overseas eCommerce, Mobile

Phone Use Instore

AT & T Eliminates 2G Coverage

Customers using TNSPay Mobile are

being impacted by AT&T’s decision to

end of life all 2G services no later than

December 2016. The move away from

2G has already begun with 2G support

in some markets being eliminated or

reduced this year.

If you use or have customers using 2G

terminals to access the TNSPay Mobile

service, it is essential that all new

deployments are on 3G capable devices

and all 2G terminals are migrated over

at the earliest opportunity. TNS will

reach out to you with more details

surrounding timeframes.

TNSPay Mobile supports 3G terminals

and will continue to certify new devices

and applications as they become

available.

DDoS Attacks a Growing Problem in Payments Industry

Over the last decade, we have

experienced the exponential rise of

Internet-connectivity, leading to Internet

access almost becoming a commodity.

With that widespread availability of

access, service providers in the

payments industry are offering

unprecedented access to information

and services across that medium.

As the ease of access and our

dependency on Internet-based services

grows, so does the threat landscape

and the potential for service impacting

attacks. One of the most prevalent

attacks against Internet services is the

Distributed Denial of Service (DDoS)

attack.

Find out about the measures TNS is

taking to protect against DDoS

Page 4: TNS Transact Newsletter - US Edition - October 2014

Find out more

attacks

Join us at Money20/20

TNS will be exhibiting at Money20/20 next

month and we would love to catch up with you

there. Mike Keegan, Co-Chief Executive

Officer, Lisa Shipley, Executive Vice President and Managing Director of TNS’ Payment

Network Solutions and Tiffany Trent-Abram, Vice President of Product Management, will

be meeting with leading industry figures and discussing the latest advancements in

alternative payment technologies.

This years’ event promises to be an exciting and informative occasion, bringing together

over 6,000 key industry players from more than 50 countries. At the heart of the agenda is

how the evolution of payments is being influenced by disruptive innovations in commerce

at the intersection of macro trends, such as mobile, retail, marketing services, data and

technology.

If you would like to schedule a meeting with Mike, Lisa or Tiffany at Money20/20, please

email [email protected].

Preparing for PCI DSS V3.0

We caught up with Umer Ayub, TNS’ Vice

President of Global Risk Management and a

respected PCI DSS expert in the industry to

find out how TNS is getting ready for PCI DSS

version 3.0.

Read our insightful interview

Page 5: TNS Transact Newsletter - US Edition - October 2014

New White Paper: IP Payment Network Security

Are you considering moving your card

payment transaction network away from

a traditional dial, X.25 or frame relay

network to an open IP network?

This can help to simplify your business

and create new business opportunities;

however, it can potentially expose your

firm to more risks.

Our new white paper entitled ‘Bridging

the Security Gap for IP Payment

Networks’ considers a range of security

measures, including:

• Understanding the risks of moving to

IP

• Protecting from Distributed Denial of

Service (DDoS) threats

• Holistic network security,

equipment, personnel and process

• Securing against hacking attacks

Download white paper

Digital Security Focus at MAG

Ash Forsyth, TNS’ Manager of

Technical Solutions, addressed the

sensitive topic of cardholder data fraud

as a panelist at the Merchant Advisory

Group’s annual conference in Florida

last month. With new data breaches

being disclosed at a seemingly constant

rate, delegates were keen to hear about

the best approaches to managing their

security investments in light of today's

risks.

Ash said: “Criminal activity is becoming

increasingly sophisticated and

merchants need to dedicate time and

resources to deploying a plan which

protects against these new threats. It

was pleasing to see interest from

merchants in attendance and I found

myself having many further

conversations about this topic

throughout the event.”

If you are interested in hearing more

contact Ash at [email protected] or

call 703-453-8300.

Page 6: TNS Transact Newsletter - US Edition - October 2014

Seasonal Change Freeze

The dates of the TNS annual network freeze

are from November 26, 2014 through January

4, 2015. If you have a question about the

network freeze, please contact your TNS

account manager.

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