your hosts…

Joel Barker Debbe Kennedy

AgendaConnecting with YOU Who’s with us | What you told us | What you shared

innovation TIPS dialogueToday’s TOPIC: “Small Things that Make a BIG Difference”

introductory overview…

Tactics of INNOVATION: How to Get Buy-In for NEW IDEAS…an ONLINE professional development webinar

Q&A | informal group conversation

a global gathering of leaders and innovators…

190 +Australia | Austria | Brazil | Canada | Chile | China

France | Guatemala | Germany | India | Italy | Mexico | Spain |

United Kingdom | United States (35+ states)

who’s here with us?

Types of Organizations | areas of expertise

AerospaceAgricultureArchitectureAutomotiveBanking | Financial ManagementCommunicationsComputers | IT | Software | Networking | Children's Education Products & ServicesChemical | Process Churches | Religious | Spiritual OrgsCity | County | State | Country Government Federal Government | Military Colleges and Universities | Education and SchoolsCommunity and Public ServicesConsulting Services | Coaching | Training & Dev ServicesDistribution | ManufacturingEngineeringEnvironment | Sustainability ServicesFood Services & NutritionFortune 100 Corporations Healthcare | Hospitals Hospitality | Hotels | TravelHuman Resources | Diversity and InclusionInsurance Legal | Law Enforcement Management and Leadership DevelopmentNGOs | Non-ProfitsPharmaceuticalsProducers | Marketing ServicesProfessional Services | ConsultingSmall/Medium BusinessesSocial Media, Cloud and InternetTelecommunications Television and Print and Other Media Writers | Artists | Theatre

who’s here with us?How you described YOURSELVES… partial list

Engineering Fellow | PhD Student | Student

Senior Diversity Practitioner

Program Director | Program Managers

Project Leader | Project Manager

Project Manager | Learning & Development

Program Analyst | Business Process Analysts

Product Innovation Specialist

Administrators | Associate Administrator

Quality Assurance Manager | Improvement Advisor

Ingeniero Civil Industrial | Ingeniero Telecomunicacion

Mission & Ministry Communicator/Coordinator

Business Director | Development Director

Executive Director | Assoc. Executive Director

Principal Consultant | Founder and Consultant

President | Founder | Vice President

Director | Asia Pacific

Executive Vice President | Senior VP-Human Resources

Landscape Architecture Supervisor

Continuous Improvement Global Manager

HR Director | HR Professional | HR Analyst

Organizational Development Consultant

Director | Human Resources | Talent Development

Professor | Department Chair | Educator

Master Black Belt | Writer | Free Agent | Retired

M.S., HCA Senior Practice Manager

AVP Education & OD

WW Segment Manager Security Support

Customer Relationship Manager

Consultant | Curriculum Development

Consultant | Management Development

Director | Communications

IT Officer | Technical Lead | IT Support

Facilitators | Technology Trainers

Senior Technologist | Systems Librarian

Learning System Analyst

Director of Libraries (Retired)

Strategic Learning & Development Director

EMEA Enablement Programme Manager

Internet Marketing Manager | Software Developer and Build Coordinator

Deputy Superintendent | Supervisor Student Services

Director | Center for Police Executive Development

Director | Finance and Information

Director | Church Growth Division Manager

Development and Research Evaluation

Application Engineer | Application Support Technician |

Asst. Director | Engineering Student Recruitment & Retention

Professional Services | Solution Design Specialist

Public Affairs Manager | Community Relations | Grant Coordinator

Director | Business Dev | Alternate Distribution | Commercial

Vice President | Rehab Practice Standards | Health Information Manager

QUESTION WE ASKED YOU…Which of these BEST describe your TOP CHALLENGES in sharing NEW IDEAS and NEW THINKING in your organization or with your unique customers?

BREAKING through the NOISE FACT: doubled+ in last 12 months

my CONFIDENCE | knowledge & know-how

RESISTANCE to CHANGE

cultural DIFFERENCES | world views | political implicationsideas never get implemented or realized |people not engaged - always comes from top

45%

91 %

31%

otherISSUES

Cynicism | invested in the status quo | unwillingness to listenperceived bother and cost to CHANGE | DON’T RECOGNIZE NEED

small things that make a BIG differencetoday’s theme:

2JOEL | DEBBE

■ INNOVATION definitions

■ the importance of SMALL IDEAS

INNOVATION definitions“New products, business processes, and organic changes that create wealth or social welfare.”

─ OECD [Organization for Economic Co‐operation and Development ]

“Fresh thinking that creates value.”─ Richard Lyons, Goldman Sachs

“A NEW IDEA successfully implemented in the marketplace, [workplace or community].”

─ James Bright

“Change that creates a new dimension of performance.”─ Peter F. Drucker

“Innovation is the specific instrument of entrepreneurship. The act that endows resources with a newcapacity to create WEALTH.”

─ Peter F. Drucker

• A great book on innovation by Alan Robinson and Dean Schroeder

• One of their most important points on “little innovations”

[great book]

13

The Importance of SMALL IDEAS

• Easier to actualize

• Usually small cost

• Hard to copy

• More common, therefore more frequent

• Small effects accumulate 

• Doing little ideas is practice for bigger ideas

• Demonstrates action and results

JOEL’s

JOEL’s

#1

There are TWO kinds of Paradigm Innovations.

TWO Kinds of Paradigm Innovations

1. PARADIGM ENHANCEMENT INNOVATIONS: New IDEAS that operate within the rules of the prevailing paradigm for solving problems. Also known as improvements. 

2. PARADIGM SHIFT INNOVATIONSNew IDEAS that break the old rules and create a new set of rules for solving problems.

innovation atmosphere

inviting in OUTSIDERS

JOEL’s

#1 TAKE-AWAY Action

Know which kind of INNOVATION you’re talking about

JOEL’s

#2

New people have GREAT IDEAS

marriott hotels

cisco story

Safe Havens

• Create a special place for talking about innovation where everyone can feel safe

• Respectful listening and thanking

• No stories ever become public

JOEL’s

#2 TAKE-AWAY Action

Seek INNOVATION from new people.

Joel’s Summary

• Value of small IDEAS

• Differentiate the kind of INNOVATION

• Utilize your “OUTSIDERS”

• Create a SAFE HAVEN

DEBBE’s

DEBBE’s

#1

Naming an INNOVATION can be LIMITING.

[Debbe’s TIP #1 story]

TEAMIn-FOCUS®

our TEAM IN-FOCUS® innovationturned into CUSTOMER-named initiatives like these…

© Leadership Solutions Companies 1990-2011

"We shape CLAY into a POT,

but it is the EMPTINESS inside

that holds whatever we want."

─ Lao Tzu

INNOVATION WISDOM

[innovation takeway]

NAMINGan innovation can be LIMITING

Names have their place – sometimes a critical place.

Don’t “fall in love”with your NAME for your INNOVATION.

Be OPEN to letting it morph into what it needs to be.

[innovation takeway]

Especially….new

programs

initiatives

policies

practices

services

offerings

NAMINGan innovation can be LIMITING

DEBBE’s

#2

REMEMBER who gets the LIGHT.

New Employee Orientation

[Debbe’s TIP #2 story]

Pioneered employee training women’s system service class

IBM Band

Assembly Worker

New Employee Orientation

[Debbe’s TIP #2 story]

U.S. Social Security Act1935

an organizational and personal

LIFE-SAVER

THINK an IDEA AHEAD

REMEMBER

who gets

the LIGHT

[handout & book]

TEN IDEAS • when you’re low on $$$• business is down• people are worried• and the future is uncertain….

Practical  Guide for• Engaging People

• Building ACCEPTANCEfor new and different

• Making it real –step by step process

Includes…

• First-person bestpractices and wisdomabout HOW-TO- DO-IT

• Five qualities for leaders and innovators at all level

Together they ensure you’re receive that next

GREAT OPPORUNITY

THINK an IDEA AHEAD

REMEMBER

who gets

the LIGHT

[innovation takeaway]

[SUMMARY]

• NAMING your INNOVATION can be LIMITING – be adaptable.

• REMEMBER who gets the LIGHT - THINK an IDEA ahead.

• There are TWO kinds of PARADIGM INNOVATION.Know which kind of INNOVATION you’re talking about.

• New PEOPLE have GREAT IDEAS.Seek INNOVATION from new people.

INTRODUCTORY PREVIEWONLINE Professional Development Class

Introducing

CHANGE or

INNOVATION

can be difficult…

even if YOUare the NEW IDEA.

over 2500 leaders & innovatorsaround the world

WE’VE ASKED

They told us.

about their TOPCHALLENGES

Over 2000

TOP CHALLENGES in sharing new THINKING and new IDEAS

23% said INFORMATION OVERLOAD• breaking through the NOISE

84% said RESISTANCE TO CHANGE• not invented here• unwillingness to listen• cynicism about all “new and different”• my own CONFIDENCE to deal with it

NOTE: Some people named one; others both

2009

Over 2000

TOP CHALLENGES in sharing new THINKING and new IDEAS

23% said INFORMATION OVERLOAD• breaking through the NOISE

95% said RESISTANCE TO CHANGE• not invented here• unwillingness to listen• cynicism about all “new and different”• my own CONFIDENCE to deal with it

NOTE: Some people named one; others both

2010

Even great

organizations

unintentionally

squelch or ignore

NEW IDEAS

can change that reality!

YOU

proudly presents…

a professional development class at the Global Dialogue Center

How to Get BUY-IN for NEW IDEASTactics of Innovation

Pinpoint why people are resistant to new ideas and how to remove the barriers.

Identify 10 tactics to engage sponsors and others.

Explore 3 critical success points and common mistakes to avoid

Build knowledge and know-how to apply learning.

What’s in it for

YOU

a professional development class at the Global Dialogue Center

How to Get BUY-IN for NEW IDEASTactics of Innovation

Thursday, APRIL 71:00 – 2:30 pm ET (New York)

+ 30-minute Group Exchange follows

Learn more and register: www.howtogetbuyinfornewideas.com

a ONLINE professional development class at the Global Dialogue CenterHow to Get BUY-IN for NEW IDEAS

Tactics of Innovation

Early Bird ONLINE Registration (before March 31, 2011)

USD$195.00 Individual Participant

USD$99.00 Individual Participants education, nonprofit, government, and special group discounts.

USD$290.00 Individual participant registration (after April 1, 2011)

USD$675.00 for a room full for teams, classrooms, study groups

TUITION

Learn more… http://www.howtogetbuyinfornewideas.com 

small things that make a BIG difference

YOUR QUESTIONS | COMMENTS

What KEY MESSAGE or ACTIONABLE IDEA

are YOU taking home?

YOUR QUESTIONS | COMMENTS

Join us next time… MAY 4th

THEME: “Roadblocks to Innovation”

Write something!

HAND-OUTSTake your tools and resources home!

or download at www.globaldialoguecenter.com/tips1

Thank you for joining us!