Tim Gibbon journalism experience

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    BUSINESSBUSINESS

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    BLUEISLANDS' INFLIGHT MAGAZINEISSUE27 89BLUEISLANDS' INFLIGHT MAGAZINE88 ISSUE27

    newspapers. There is no doubt that infographics have become

    the new cool, transcending business and consumer arenas and a

    mixture as such as shown by the XFactor infographics (pictured

    right) with fever pitch distant upon the horizon with figures,

    research and statistics being given a new lease of life.

    Top tips in creating an infographic

    Businesses need to think about a story and theme to reach

    audiences through facts, figures, research, imagery and so on

    that can be produced by them, and indeed for the infographic.

    The data, research and analysis to help produce it are equally

    important, if not more so. Therefore, this needs to be kept in mind

    in order to bring the best information forward and make sure it

    meets objectives and brings value and usefulness to recipients.Initially, sketching out themes (even on paper to begin with if this

    helps) from the analysis to convey the above ensures that it will

    be interesting, easily digestible and unique.

    It's never been such a great time to communicate brand

    messages, products and services in creative ways with graphical

    representations of complex data, or infographics becoming

    valuable collateral to do so. More importantly, there are ways

    to share infographics (also known as data visualisations) across

    social media environments quickly and extremely easily.

    Infographics have been with us for longer than online resources

    such as website http://visual.ly would lead many to believe.

    Previously known as information graphics, early forms of

    representing imagery date back to 7500 BC, and there hasn't

    been any looking back.

    With sensible comms to support it, an infographic and your

    brand, can benefit from longevity via social media and universalsearch. In addition to this, if positioned correctly (by embracing

    objectives outlined from the outset) they can effectively

    reach traditional offline quarters such as print magazines and

    MAKING THEMOST OFINFOGRAPHICSWHEN IT COMES TO DIGITAL, IMAGES AND PICTURES ARE CERTAINLY BACK IN THE FRAME. TIM GIBBON, DIRECTORAT COMMUNICATIONS CONSULTANCY ELEMENTAL, EXPLAINS ALL ABOUT THE NEW TOOL THAT IS INFOGRAPHICS.

    What makes an infographic successful?

    It may sound obvious, but businesses need to understand what

    an infographic is and what they should achieve. Avoiding poor

    interpretation of infographics is a must. Instead, it should be

    imaginative and be obvious what it's striving to achieve. Unclear

    statistics without explanation/s or sufficient sources linking back

    to the resources cast doubt, dilute credibility and kudos, not leastserving to confuse audiences. So, above anything else, the sums

    have to add up and the concepts must make sense.

    Making infographics visible

    After taking the time to research, analyse and present data

    beautifully, businesses need to maximise time spent in letting

    audiences learn about it. The most obvious choice would to be

    to use an infographic directory such as Visual.ly where there is an

    established community used frequently by bloggers, media and

    now target audiences. With social media sharing tools and embed

    functionality, infographics have become shareable across various

    environments, providing the flexibility for users to share as they

    wish. With this medium being surprisingly long established, there

    are infographic resources and blogs that businesses can reach

    out to in order to secure reviews and article coverage, but which

    shouldn't exclude offline media.

    31%29%

    15%25%

    A ST UDY B Y TH E IN TEGE R GR OUP

    TheIn tegerGroups newest consumerstudy, TheComplex Shopper,

    goes in depth toundersta ndand revealthe motivations andin teractions

    that driveshoppers duringa consideredpurchase decision.

    HOW WELL DO YOU REALLYKNOW YOUR SHOPPERS?

    i i i , i , . ?

    Theresearch providedfo ur distinct shopper profiles.Eachgroupexhibits different

    behaviors as theymovethrougha considered purchasedecision-making process.

    SOCIAL ADVENTURERPASSIVE PURCHASER

    EXPERIENCE LOVER

    THE FOUR SHOPPER PROFILES

    1,600+Consumers Surveyed

    Nationally

    I

    v i i t th t r r

    i n i n i r t i n .h r r

    u r h i n th i n

    v ri t l :

    untr

    r l i n t u r

    t h i r h i th t hi u r h ;

    II

    Shopping islike a

    treasurehunt whereI get

    to createmyownmap.

    Shopping islike going to an

    icecreamshopandsampling

    allthe different flavors.

    Shopping islike

    getting a haircut. I canonly

    put it offfor so long.

    SOCIAL MEDIA USAGE

    BRAND RELATIONSHIP

    TIME SPENT RESEARCHING

    +

    +

    +

    -

    -

    -SOCIAL MEDIA USAGE

    BRAND RELATIONSHIP

    TIME SPENT RESEARCHING

    +

    +

    +

    -

    -

    -

    +

    +

    +

    -

    -

    -SOCIAL MEDIA USAGE

    BRAND RELATIONSHIP

    TIME SPENT RESEARCHING

    SOCIAL MEDIA USAGE

    BRAND RELATIONSHIP

    TIME SPENT RESEARCHING

    +

    +

    +

    -

    -

    -

    FRETTING FRUGAL

    Shopping islike writing a

    termpaper I dont want to

    do it, but I knowI haveto.

    SHOPPINGEMOTIONS

    Satisfiedwith purchases

    Excitedandhappywhen shopping

    Feels smart andproudabout decisions

    SHOPPINGEMOTIONS

    Often frustratedwiththeexperience

    Feels overwhelmedwith decisions

    Nervous about makingwrongdecisions

    SHOPPINGEMOTIONS

    Experiences allemotionsfromanxiousness topride

    Perceives herselfasfashionable

    Cares what others thinkabout thepurchase

    Readsand trustsuser-generated

    product reviews?

    WWW.

    Wantsa socialrelationship withyour company?

    ?

    Wantsa painlesstransactionthat getsthem inandout of your

    storeas quickly aspossible?

    $ THX!BYE.

    Worriesaboutmaking the

    wrong purchase?

    #?*!

    DO YOU KNOW WHO ...

    SHOPPINGEMOTIONS

    Not emotionally tiedtoproducts orcompanies

    Feels littletonoemotionwhen shopping

    Doesn't carewhatothers think

    Image Elemental Comms Image Interger GroupImageVisual.ly

    BUSINESS

    ImageKellyOCG

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    BLUEISLANDS' INFLIGHT MAGAZINE90 ISSUE27

    Measurement and the value that can bebrought to businesses

    Businesses need to consider the influence marketing, PR and

    social media activity has upon infographic promotions, drawing

    upon processes and metrics that it may already have in place.

    There are benefits to a business in simply conveying the brand,

    its products, services and more in a fresh and even innovative

    way. Infographics can be shared socially which can drive, enhance

    and/or support promotional collateral by digital or traditional

    promotions in a heartbeat if managed correctly. If communicated

    well within digital environments, a business can also benefit from

    social and universal search, consistently driving relevant and

    qualified traffic to destinations.

    Infographics shouldn't focus on selling; goals should be

    richer and deeper than this and should be determined by the

    aforementioned and indeed the audience.

    The potential of infographics are endless, but businesses need tobalance this interest with caution, ensuring they're created and

    communicated with care, not forgetting what they are essentially

    about. A sales forecast should be the last thing in mind, unless

    it's actually about a sales forecast. It's more of a subtle approach

    to data and information sharing with storytelling, rather than

    ramming statistics and figures down audiences' throats in the

    pursuit of a sale. Think bigger and greater than this.

    [email protected]

    @elementalcommsTIM GIBBON

    CORPORATE & COMMERCIAL / TRUST & FIDUCIARY / FUNDS

    INSURANCE /PROPERTY/ DISPUTE RESOLUTION/INSOLVENCY

    www.babbelegal.com

    PO Box 69, 18-20 Smith StreetSt Peter Port, Guernsey GY1 4BLTel +44 (0)1481 713371

    Perspective

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    Although social media is the buzzword of the moment, it has real

    and tangible business benefits.

    A recent Pricewaterhouse Cooper whitepaper highlighted how

    businesses were failing to manage social media, which, for the

    most part, isn't surprising. The paper revealed that although B2B

    companies were investing between 270,000 and 1.2 million in

    social media, the infrastructure to manage it was not in place, nor

    were systems to measure its return on investment (ROI).

    Measurement of your company's perception (offline and onlinePR) and now social media have always been grey areas, and

    convincing senior management of its value is a difficult task

    when they can't see the hard numbers. With improvements in

    technology, measurement is becoming more of a science than an

    art, but it can still be a challenge convincing the powers that be

    upstairs that investing in the use of social media is a huge benefit

    to the business.

    Successsful buy-in

    Social media buy-in is important because it - more so thand k i h ld d h h ll f f

    approach that seeks to create longevity for an organisation,

    working across departments.

    The journey

    When the journey is clear for the decision makers, it paves the

    way for success and you're on the way to getting a foot in the

    door. It's important to stress that any social media strategy,

    as the space is developing so rapidly, should be flexible. There

    will be new channels that arise and most likely create some

    bumpy roads ahead with the 'prevention before cure' approachonly affording a certain amount of protection. Building possible

    scenarios into the strategy that explore, balance and mange

    expectations will educate senior management and the board that

    the journey ahead will not be without changes and challenges.

    Results are the language of finance directors, senior management,

    the board and a number of other stakeholders, and it would

    therefore be prudent to provide regular reports. Creating bite size

    reporting from measurement that addresses the pre-determined

    goals meeting outlined key performance indicators (KPIs) can

    produce actionable decisions. Who doesn't love a great chart,

    ACHIEVINGSOCIALMEDIA BUY-IN

    ACROSS THEBOARDTIM GIBBON, DIRECTOR AT COMMUNICATIONSCONSULTANCY ELEMENTAL EXPLAINS HOW TOACHIEVE SOCIAL MEDIA BUY-IN FROM SENIORMANAGEMENT AND YOUR BOARD - TO CREATECOMMS HARMONY WITHIN AN ORGANISATION.

    BUSINESS

    TIM GIBBON

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    Phil Hall on thepower of PR

    Women in BusinessThe 'Credit Crunch'

    InnovationBill Midgley column

    TODAYwww.ukbusiness-today.co.uk | Issue 4 | 2009

    business

    ONLINE PR

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    PR in the ONLINE ageTim Gibbon discusses how public relations haschanged forever and constantly evolves in theonline age

    The time-old profession of publicrelations (PR) needed a massivewake-up call due to the rapiddevelopment of the digitallandscape, technology and how

    people wish to receive andconsume media.

    Audiences not only consume media -they create, report and share it, whichhas presented challenges for the PRs thatthey have never experienced before. PRsnot only need to adapt, they have beenforced to accept change, and in most

    circumstances it has been a difficultexperience - particularly for largenetworks - to embrace the new breed incommunications.

    The two mediums that have had animpact are online PR and social mediathat are actually closely related; evencreating a cross-over of skills. In additionto this, with the quick growth of theinternet and related technologies there

    RECLAIMING ONLINE PR ANDSOCIAL MEDIAWith the development of more marketingtechnologies, online resources, sites andparticularly socially driven hubs, PRs claim

    that the lines are blurred between online PRand social media. This is an inaccurateassessment given that there has been acrossover in skill sets, namely online PR,public relations, search marketing (searchengine marketing), social media marketingand viral marketing for a number of years.

    Instead there is the need to integrate thedisciplines, which requires public relations

    professionals to skill up and reclaimdisciplines that naturally suit their skillsets. If not, the above will continue toencroach on their territory whereconversation, dialogue and media relationsare important for online PR and socialmedia.

    So what is the difference between onlinePR and social media marketing and why is

    it important to understand?

    the social media press release arrived, thatwas more bark than bite and failed to livedup to expectations. The release was in factflawed given that it required an attachmentto be used for some early releases which

    pushed against the grain of fundamentalsocial media relations.

    Although the early versions of the socialmedia press release failed to deliver for PRs,newswires in particular have used elementsof social media (e.g. social book marking,tags, video, news engine SEO) toincorporate them into their services. Giventhey are press releases, one has to question

    do they fully flow into the social mediaecosystem, even if there are elements ofthem that are useful and even essential formedia use. Instead, intelligent social mediarelations creates relationships betweenstakeholders and brands, using theaforementioned as conduits to reach,understand and most importantly interactwith audiences.

    THE MAJOR CHALLENGES THAT

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