Starts the day with an energetic customer panel discussion moderated by VP Customer Success Jen MacIntosh.

MORNING

Gains inspiration on how to introduce chatbots and

conversational interfaces.

SALESFORCE MOMENT

SALESFORCE MOMENTJoins the Birds of a Feather lunch

to exchange ideas with other Salesforce users.

For Salesforce

Picks up some great tips on how to make better use of Coveo Machine Learning capabilities like Intelligent Query Suggest and

Intelligent Term Detection from best practice sessions.

SALESFORCE MOMENT

Discusses ideas with Coveo experts at the Ask Me

Anything booth.Parties the night away with the Coveo team and other customers and partners at a hip, secret San Francisco location.

EVENING

Hears from experts at Dell on how to increase agent adoption through change management.

Hears about Coveo’s own journey to leverage Coveo to enhance customer service.

SALESFORCE MOMENT

SALESFORCE MOMENT

For Salesforce

Submits one last question for the Coveo All Access lunch, and smiles at the candid responses from Coveo execs.

For Salesforce

SALESFORCE MOMENTHeads to Coveo for Salesforce

roadmap session with the product owners, Greg Laporte

and Sawan Deshpande

SALESFORCE MOMENTPicks up more tips from Salesforce on improving

customer service and case deflection.

Join digital innovators like you and meet the people who are changing the game with AI-powered search.

VISIT IMPACT.COVEO.COM TO REGISTER

This could be you!

Gets energized by Mark Floisand’s keynote on Digital Transformation.

MORNING KEYNOTE

BON VOYAGEHeads home full of new ideas to share with the team and already looking forward to Impact 2019!

TM

Coveo for Salesforce User

This could be you, at Coveo Impact!

THE JOURNEY OF A

at Impact 2018

Grabs lunch in the Impact ballroom with other attendees and familiar Coveo faces.

For Sitecore

For Salesforce

MORNING

VISIT IMPACT.COVEO.COM TO REGISTER

HELLO, SAN FRANCISCO!Might arrive early to take advantage of the awesome Coveo training sessions!

DAY TWOLEARN MORE >

DAY THREELEARN MORE >

LEARN MORE >

DAY ONELEARN MORE >

Heads into the Keynote session by CEO Louis Têtu and

CTO Laurent Simoneau for a glimpse into the future.

OPENING KEYNOTE

TM

Gets a sneak peak at some pioneering ways to use Coveo in the Innovation Showcase before heading to grab drinks with other attendees.

EVENING

Drops by Coveo registration desk and picks up cool Coveo swag.

Hears about the latest innovations in the core Coveo Platform with VP Products Gauthier Robe.

Steps up on stage to accept a Coveo Award alongside other

noted innovators.