Salesforce Success Community: The Journey to One Million Members
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1 MILLION MEMBERS! THE STORY OF THE and its growth to
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On January 8th, the Salesforce Success Community reached one million members. To celebrate, this infographic takes us through the history and journey of the Success Community all the way to our one millionth member. Join the Salesforce Success Community here: https://success.salesforce.com Learn more about creating a community of your own with this free ebook: http://bit.ly/1eR0lwL
Transcript of Salesforce Success Community: The Journey to One Million Members
1 MILLION MEMBERS!
THE STORY OF THE
and its growth to
January 2014 marks an exciting milestone for the salesforce.com Success Community. We now have one million incredible members. It’s been an amazing journey to get to this point. Take a look at how far the community has come and get excited for the many great years ahead.
2005Dubbed “CRM Success,” the community is a one page site with just 500 visitors and the user group program is born.
2006The community is relaunched on Typepad and rebranded as “Successforce.” Becomes the go-to place for feature information about each new release.
1 MILLION MEMBERS
CRM SUCCESS
Trending topics in the community: lead managment, common CRM mistakes, reporting, and analytics.
Trending topics in the community: training your team and customizing the app.
2007Lithium discussion forums and role-based best practices get their start. Power users begin to emerge from the forum and growing user group program.
2008First Dreamforce where community has its own keynote. 450 people attend. 8 additional sessions are run 100% by community members.
2007IdeaExchange is introduced where customers can suggest features requests and the community votes to bubble up the best ones.
Trending topics in the community: Adoption dashboard, motivating sales teams, and data management.
20102012
Community keynote at Dreamforce grows to 1,500 attendees and members lead over 25 sessions.
2010Launch of the Salesforce MVP Program recognizing exceptional individuals within the Salesforce community for their leadership, knowledge, and ongoing contributions.
Community moves onto Sites, making it fully part of the Salesforce Platform for the !rst time. A simpli!ed user experience leads to exponential growth in engagement.
Customer Communitysuccess.salesfore.com
Trending topics in the community: outlook, dashboards, and formulas.
2013Dreamforce features 50+ sessions led by members. An entire zone is dedicated to Community.
2014Community welcomes its 1 millionth member on January 8th.
2013Of!cially launched on Salesforce Communities. First 6 months see 600+ new Chatter groups, 70% growth in new membership, and 300% increase in employee engagement.
JOIN THE COMMUNITY TODAY! success.salesforce.com
